Excellent service, Chris was a great help and a pleasure to deal with. They provide excellent feed back after someone has viewed your property and then follow on feed back after their client has provided their thoughts on your property.
Cheryl was very efficient from the beginning and immediately arranged viewings of the property I was selling, resulting in a sale which, from initial appointment with Cheryl to completion, took just over 3 months, which I thought was very good.
I would like to rate as 0 but this wasn't possible. Customer services are appalling, Manager Mr Seymour has a very over inflated opinion of himself and clearly suffers with delusions of grandeur , Incredibly unprofessional with a disgusting attitude
Just rented a house through these guys and Sophie could not have helped us more, especially with only having a couple of weeks to find a house and move! She stayed in contact with us regularly, giving us updates and any help we need. Even after moving we still have phone calls, checking everything is ok and if there’s anything they can do to make things smoother settling in. Easy to get in contact with and will always get things done quickly and efficiently! Would definitely recommend!
I personally had a bad experience buying with Your Move and the team. I understand that they work for the seller, but it was clear and obvious that it was me versus them from the get go. I wasn't supported with my queries and buying the property became an unnecessarily stressful experience. On day of completion not a single person in the office offered their congratulations. Would not use them to sell, and if I could help it, I wouldn't buy from them again.
Without a doubt, I would highly recommend HS Owen to any of my friends and family if they were to sell their home. In fact, I couldn't recommend them enough! From initial instruction through to completion Hannah and Sam were extremely helpful, friendly, approachable, professional and were experts in their field of work. Support a local business and before even considering instructing any agent, at the very least discuss your requirements with the team at HS Owen.
I recently sold my property with the help of HS Owen.
I walk into the office and met Sam, one of the directors. Sam took my details and arranged for Hannah his partner and director of the company to visit me at home.
Hannah really impressed me, she was professional however easy to relate to and realistic in her approach. I wasn’t looking for sales talk that was just that with no action. I was really impressed with Hannah’s style and knowledge of the industry. I was so impressed I signed up on the spot without approaching any other estate agents and never regretted that decision.
I mainly dealt with Lewis who is part of the family run business, I felt comfortable chatting and corresponding with Lewis he put me at ease and I thought he was excellent with a great personality.
Well done team all very smooth, and no real stress really pleased with all you did for me.
I would have no hesitation in recommending HS Owen to anyone wishing to sell their property.