Despite having tried several times over a considerable period of time to sell a family property, our first attempt after engaging Harry Harper / Ben Churchill as agents, bore fruit just after a few weeks. We did have reservations about using a non-local firm but their skillful management of logistics and use of current marketing techniques and technology, very quickly turned the situation around and also resulted in us achieving a much better price than we had been led to believe was possible – I would recommend them as being highly committed and professional throughout. So much so that we encouraged a neighbour to use them after their house had been up for sale via several agents, again for almost three years – they achieved a sale with Harry Harper – I think that only serves to reinforce my own experience.
Have to agree with the other 1 star review. Don't usually post negative reviews, but the service from this agent was so poor i felt I had to let others know.
They don't work to get the best price for their vendor, and recently could have got far more money for a property. They don't follow best practice as estate agents. Failed to respond to multiple phone calls. One member of the team lied on the phone and was dishonest in documentation.
I have previously dealt with far better and more professional agents in Cardiff and would advise avoiding this agent at all costs, especially if looking for an agent that will put the work in to get the best price for your property.
Great website easy to navigate and full of info for exactly what I wanted to find.
Awful took my money and ran. I have paid over £2000 up front and have provided a snagging list of issues. The latest a toilet that doesn't flush properly. They take messages but NEVER furnish me with a reply. Avoid them they are useless. I am going to the ombudsman. I am appalled I have both been a tenant and a landlord. I would never leave my tenants like this. They are the worst I have ever encountered. Please stay away from them. They have won awards this must be based on them nog being as bad as others rather than being good. I need a flushing toilet this is the 21st country it feels like 3rdcworld conditions.
So grateful for the help Emma, Natalie and Cheryl gave me in finding my first family home. Nothing was too much trouble for the team and they made the whole process of buying a house a lot easier. Would highly recommend them to anyone looking to buy or sell.
We bought through Millers Torquay, the service and communication was awful which is why we didn't use them when we sold...Not recommended
Why would I fill out your review when I raised numerous concerns via email and never got a response from the Taylors team? Cheryl never answered my many emails...Disgraceful customer service from a manager
Would highly recommend for professional and friendly service. The sales team worked really hard to find a buyer for my property and Paul, Louise, Ben and Vicky all kept me regularly updated throughout and answered any queries promptly. The Move Home Legal team used by Your Move were excellent and once an offer was accepted the whole process was completed in just over 2 months.
Cash buyer gave all details had no chain. Was promised someone would call the next morning. It was five when I went in all happy. Waited all day looking at emails and phone, nothing. I guess a cash buyer for Newton Abbot in Devon wasn't important and I am local, they just wanted to know if I had a chain etc., Five days later went into Bradley's, viewed property that day and bought a two bedroom. Wasn't impressed with service at Newton Abbot in Devon. I think the girls were more interested in getting home. Their loss.
The Business Centre, Deanhurst Park, Gelderd Road, Gildersome, Leeds
I cannot express my gratitude to Martin, Leanne, and Ernest Wilson as a whole enough!!
I had just started my business and rapidly outgrew my home desperately searching for premises with no luck.
I had searched for ages when I found a little unite Ernest Wilson had for sale.
I didn't own a property so had no credit and had a low income as a single mum and when I say I had searched every avenue I really had I was exhausted and about to give up!
When Martin stepped in and did his up most to make sure he gave me a chance with my new business venture and to get me in that shop! And he did just that! He went above and beyond to secure funding for me and make my business plan more attractive.
He made me think differently about my business, and then lenders thought differently about me. They didn't just sell me a property they gave me confidence and put me on the right track!
I am now the proud owner of and currently doing up my very first premises, be it small, but be it mine!
I am eternally grateful and cannot recommend this business enough never mind the team of experts they have working for them!
Biggest thank you,
Lucy Locket Design
There is fee even if they couldn’t sell the business(advertising, management fees etc) which is unbearable.