We were recommended Connells by our next door neighbour and I have to be honest, our previous experience with estate agents was not a positive one, however they excelled themselves! A young man called Ben Pegg came to see us within a couple of days of me contacting them. He was friendly, informative, enthusiastic and I felt he totally wanted to work for us and get us the best possible deal. Connells & Ben must be the (Fastest estate agents in the south west) The For Sale sign went up on the Tuesday and the Friday of the same week -we had a buyer for our home. Amazing. I know how helpful reviews can be and I would have no hesitation in recommending Connells and in particular Ben Pegg to anyone. The ladies Laura and Tannesha were also really helpful
After receiving a fantastic sales pitch to advertise our property up for sale with Connells we decided we should go ahead and sell through them.
The advert was promised and promised but was over a week late going up. The premium photographer we paid alot of money for missed a couple of appointments and then the photos were not atall that special.
When the advert did make it online it didn't really sell the property. The description was very poor and littered with spelling mistakes. We had ALOT of comments on how poor the advert actually was. After no viewings and poor service we made a complaint and took our property off the market with connells and went across the road,
Advertising it with somebody other than connells gave our property the advert it deserved and We soon had people viewing and bids placed. We have now completed.
I was originally dealt with by Lucy. I had to move in within two weeks and I was out of the country for one of them. Lucy sorted everything out perfectly whilst I was away and passed it on to Laura for my move. Laura moved me in without any issues and any problems I had when I'd moved in she dealt with well and very quickly. Much better experience than with previous agents.
We bought through Millers Torquay, the service and communication was awful which is why we didn't use them when we sold...Not recommended
Why would I fill out your review when I raised numerous concerns via email and never got a response from the Taylors team? Cheryl never answered my many emails...Disgraceful customer service from a manager
Fantastic Agents, spent 2 years renting from then and were always on hand to help
Shocking and un proffesional
Phoned and told 11.30
When i turned up office closed no phone call
Phoned emergency number left message
Phoned the office even thought i was out side waiting, answer phone
Several hours lettings a girl from letting turned up!!!!!!
I was phoned later that day , to be told that someone had forgotten!!!!
Beware buyer and sellers!!!!!!!
Top class service from Your Move Newton Abbot. Sophie was attentive, listened to my requirements as a landlord, kept me up to date with viewings and feedback, constantly checked the market to ensure the rent requested was correct and found the ideal tenant for me. Thank you to Your Move, I can highly recommend you. And will be using you again in the future. Natasha Beaulah
Cash buyer gave all details had no chain. Was promised someone would call the next morning. It was five when I went in all happy. Waited all day looking at emails and phone, nothing. I guess a cash buyer for Newton Abbot in Devon wasn't important and I am local, they just wanted to know if I had a chain etc., Five days later went into Bradley's, viewed property that day and bought a two bedroom. Wasn't impressed with service at Newton Abbot in Devon. I think the girls were more interested in getting home. Their loss.
HS Owen Estate Agents I found to be very professional and extremely friendly. The write up and description of my house was brilliant and they kept me updated all the time on the amount of people viewing my property. They also give very good advice, which I took on board. All Estate Agents should look and learn from HS Owen Estate Agents and take a leaf out of their book.
HS Owen were absolutely fabulous. They spent time with prospective buyers showing them around and really 'selling' my property. I was with another agent for 8 week with no offers and very little viewing. Within 4 weeks HS Owen had brought more people to look around and I had two offers! They kept me fully informed at all times and were extremely helpful and very efficient. I would highly recommend them to anyone putting their house on the market. If anyone can sell your property, they will!