L Towers
Kieron, Sally and the rest of the team have been great. Thank you.... Read more
18th Oct 2024 (13 weeks ago)
D May
i’m a first time flat renter and sam has been so helpful and lovely with helping me find a place :)) so so happy thank you sam!!!... Read more
Tenant
15th Oct 2024 (13 weeks ago)
D McCauley
Recently moved into my rental through Miller. Both Sam and Lucy were incredible throughout the whole process,kept me well in the loop with what was going on behind the scenes during my application to ensure I was never left in the dark throughout. Everything was stress free and went through with ease. Can’t thank them both enough!... Read more
Tenant
1st Oct 2024 (15 weeks ago)
T Keeling
I recently moved into a property & Sam was lovely, very professional and polite during viewing & moving day, Lucy was also a great help and was always happy to help anytime I phoned up. They were both great with updates and would be happy to answer any questions I had throughout the moving process.
Recently had a problem with the property & they were very quick to sort this the same day!
Brilliant & friendly team ??... Read more
Tenant
1st Oct 2024 (15 weeks ago)
B Redwood
Fast efficient and very good : I would highly recommend... Read more
22nd Aug 2024 (21 weeks ago)
M Barrett
Amazing customer service from Sam & Lucy. They both done a fantastic job at helping me move into my flat with ease????... Read more
Tenant
3rd Aug 2024 (23 weeks ago)
Anonymous User
Huge thanks to Sam for getting us in our first home with excellent service.... Read more
Buyer
24th Jun 2024 (6 mo. ago)
Not great experience... Read more
Seller
12th Jun 2024 (7 mo. ago)
L Ltd
I had the pleasure of working with Lucy from the lettings department at Torquay Millers Estate Agents, and I cannot express enough how impressed I am with her professionalism, efficiency, and dedication to her work.
From our very first interaction, Lucy demonstrated a deep understanding of the rental market and provided invaluable guidance throughout the entire process of listing my property. She took the time to thoroughly explain the rental procedures, ensuring I felt comfortable and well-informed every step of the way.
Lucy's attention to detail was exceptional, as she meticulously handled all the necessary paperwork and documentation, making the entire process seamless and stress-free for me as a landlord. Her prompt communication and responsiveness to any queries or concerns were truly commendable, reflecting her commitment to providing outstanding customer service.
Furthermore, Lucy's proactive approach in finding suitable tenants for my property exceeded my expectations. She diligently screened potential tenants, ensuring they were reliable and responsible individuals who would treat my property with respect.
Thanks to Lucy's expertise and dedication, my property was rented out quickly and hassle-free, resulting in a positive renting experience for both myself and the tenants.
I wholeheartedly recommend Lucy and the lettings department at Torquay Millers Estate Agents to any landlord looking for a trustworthy and efficient agent. Lucy's professionalism, knowledge, and personalized approach make her an invaluable asset to the team, and I am grateful for her exceptional service. Thank you, Lucy, for your outstanding support and for exceeding my expectations at every turn!... Read more
Landlord
6th Apr 2024 (9 mo. ago)
S Neal
This was a few years back.
Staff have lied and tried to make out that it was different story. Nice try but asked someone different doesn't exist. So they would try anything.
Plus when I went in there one staff member had some real horrible attitude towards me. Called me a few names. Luckily I didn't stand for it.
How on earth do they get this staff. I hope since Covid they bought in better staff.... Read more
29th Mar 2024 (9 mo. ago)
H hussain
Sam helped me with my move in and he was really helpful and professional I would highly recommend as I would not of been able to do this if it wasnt for him!... Read more
Tenant
29th Feb 2024 (10 mo. ago)
niinanauk
On a recent property-finding trip to Torquay we had the absolute pleasure of meeting Sam from Miller estates. We were exposed to such an array of experiences dealing with mutliple companies during our two day hunt for a property, and by far Sam's professionlism was clear to see. He really understood our needs and was a great source of information on the area in general. Unfortunately this time around he didnt have the correct property on his books for us but we will 100 percent be contacting him again when our next property need arises. Miller group should count themselves lucky they have such a passionate member of staff!
Niina & Matt... Read more
18th Feb 2024 (10 mo. ago)
V Langley
Absolutely fantastic experience with Miller, Sam has gone above and beyond for me in finding a new home to rent and cannot thank him enough. He was professional whilst being empathetic and sincere with helping me find a home. Kept me in the loop of all progress, he was transparent at every step and found me and my family the perfect home. If your looking for a rental property I highly implore you to speak with Sam and the rest of the team at millers... Read more
Tenant
11th Jan 2024 (1 year ago)
G Marin
I had a great experience with Miller Countrywide Torquay during my recent flat purchase. The entire team, with a special shout-out to Charlotte, went above and beyond to make the process smooth and stress-free. Charlotte's professionalism and unwavering helpfulness were truly commendable.... Read more
Buyer
5th Dec 2023 (1 year ago)
D Wilson
I had the very unfortunate experience of speaking with Lucy yesterday about the possibility of renting in Torquay. Not only was her manner abrupt and rude to the extreme, but also condescending and cruel. I felt totally deflated as a prospective client and will certainly never contact your company ever again. Hugely disappointing.... Read more
Tenant
30th Nov 2023 (1 year ago)
A round
I have used Miller estate agents twice in Torquay and Lucy has been very helpful and professional in getting the right flat and now house share sorted. Sam the new person has also been helping and his predecessor were both professional in their approach.
I’d recommend anyone looking for rented accommodation to go to Millers in the first instance... Read more
Tenant
4th Oct 2023 (1 year ago)
G Palmer
Amazing service! The whole team are very knowledgeable and go above and beyond to help. Special thanks to Lucy who has been brilliant. Highly recommended Miller Sales... Read more
18th Sep 2023 (1 year ago)
K Shenton
Used Lucy again for a second rental property we own .Again from the first contact with Lucy to the viewing of Tenants the support was 5 star hence the 5 star review.
We found the ideal Tenants all sorted within two weeks.Lucy keep up the excellent Work
Thanks Millers and Thanks Lucy x... Read more
Landlord
5th Aug 2023 (1 year ago)
J Harvey
I cannot praise Miller , particularly Sales , enough. My Aunt and I had been searching for our future home, without success. We decided to walk to a Road we had always liked and Aaron was coming out of a property there . He could have said to ring the office, but no , this is an exceptional young man . He took the time to take all our details, what we needed the house to have , and said he'd be in touch. The very next day , as promised, he sent over property details , kept in touch making courtesy calls to see how we are and how our search was progressing. We would not go past Miller in Torquay.
Miller are extremely lucky to have him , he's not a typical estate agent, he has integrity, which is extremely rare.... Read more
1st Aug 2023 (1 year ago)
D Ardelean
I had the best experience with the agency, we were looking to rent for my friends, Lucy helped us to find a beautiful home for them, Lucy was extremely kind and professional, explained everything very clear. Lucy is a big asset to this company, in my opinion, definitely recommend Lucy to everyone who is looking for a new home. ?????????? for Lucy... Read more
Landlord
26th Jul 2023 (1 year ago)
J kuriakose
Excellent service,nice dealing with customers... Read more
4th Jul 2023 (1 year ago)
S Wortley
Professional and skilled artist in all styles, highly recommended ????... Read more
10th May 2023 (1 year ago)
L Watts
I had a wonderful experience with Simona, she was so helpful and lovely from start to finish. Moved into my new home with no stress and really enjoyed the process!... Read more
Tenant
28th Apr 2023 (1 year ago)
D Williams
Lucy and the team have been brilliant thought our time from beginning to finding out we have been offered a property.
They walked us through every step of the process with kindness and complete professionalism and if we had any questions of didn't understand anything they were right on the end of the phone eager to help.
High recommend Miller sales to anybody who is looking in these difficult times to aquire a home.
Once again thank you all.
Darren Williams.... Read more
Buyer
7th Mar 2023 (1 year ago)
A Vittles
I had Simona from the Torquay branch round for a property check today, she was really nice & friendly, it didn't take long at all. I have been renting through Miller for nearly 8yrs now & every visit they have been lovely & if I've ever had a problem they are always at the end of the phone & have sorted it out straight away. Best company i have ever rented through.... Read more
Tenant
7th Mar 2023 (1 year ago)
S Wilson
Fantastic agent, always friendly and welcoming, Cheryl has a great team, lovely lettings Lucy and Simone you are brilliant, thank you also to Caitlin, Charlotte ,Holly , Nathan , Samantha and everyone at the Torquay branch , a pleasure to do business ????... Read more
Landlord
13th Feb 2023 (1 year ago)
A Nash
We were shown 2 properties by Caitlin on the 4th February and I would like to express our thanks at the wonderful experience. I would even go as far to say that it is the best experience of a viewing we have had and that is saying something as we have purchased a number of properties in our time. Nothing was too much trouble, she was friendly, professional and went out of her way to answer all our questions getting back to us in record time for anything she too away. Fabulous customer service skills all round.... Read more
9th Feb 2023 (1 year ago)
P Borge
Somona has been amazing from our viewing of the property to moving in Thank you very much... Read more
Tenant
19th Jan 2023 (1 year ago)
All the staff were brilliant and Cheryl kept in touch all the way through to the end thank you very much brilliant team in Miller Countrywide Gerard Dolan... Read more
Buyer
27th Dec 2022 (2 years ago)
Trance
I viewed a property today with Simona, she was kind, welcoming and informative. I really appreciated her tour today!... Read more
19th Nov 2022 (2 years ago)
H Amesbury
Simona was excellent in viewing a property to let on Barewell Road. Excellent rapport and knowledge of property. Unfortunately, the property was not big enough for my family, but would make someone an excellent home.... Read more
18th Nov 2022 (2 years ago)
J Edgington
Very supportive and helpful team, especially Simona many thanks Joanna... Read more
9th Nov 2022 (2 years ago)
M S.B.
I have had two lots of dealings with Miller Countrywide, Torquay. The first was around five years ago, when at that time, these Letting Agents did leave somewhat to be desired.
However I am now involved with them again as Letting Agents for a Flat in a different part of Torquay and I have nothing but praise for them, especially for Lucy Vans-Colina whom I have dealt with the most.
The staff at Miller Countrywide have shown kindness and professionalism, as well as a firm resolve to overcome any problems that have arisen whilst becoming a Tenant of theirs once again.
A small amount of work has been required in respect of the Flat I am moving into and without any delay Lucy very kindly got hold of the Firm of Contractors that Millers use and the Contractor who visited the Flat was very polite, competent and reassuring.
All in all I am very pleased to be involved with these Letting Agents as one of their tenants. May they go from strength to strength.... Read more
Tenant
7th Nov 2022 (2 years ago)
N Rosslee
Simona is always very insightful, friendly and helpful, always willing to go the extra mile. Always a pleasure to work with her and the team at Miller.... Read more
4th Nov 2022 (2 years ago)
Catlyn was brilliant, friendly, professional and she came back to me very quickly with queries that I had raised.
Charlotte was also first class and professional.
Great to deal with... Read more
Buyer
2nd Nov 2022 (2 years ago)
D Watkins
Contacted Millers 25th October about a property we really wanted to buy. We viewed on 28th and were met by the lovely Caitlin who both welcomed us and helped show us around. She gave us plenty of time and was extremely helpful. A delightful asset to Millers and we both hope she continues to do well in the business. Delighted today to hear from her to say our offer had been accepted. Many thanks for your help. David and Andrew... Read more
Buyer
1st Nov 2022 (2 years ago)
J Rogers
I used miller and countrywide for a shared ownership property purchase, they were fantastic from the start. Although the purchase didn't go ahead Cheryl was so supportive all the way through. Fantastic communication and so friendly made anything that was tricky so much easier. Great work from you all. When I decide to search for my next purchase I will definatly be coming to miller first.... Read more
Buyer
1st Nov 2022 (2 years ago)
M Stanners
Really helpful and informative! Caitlyn was amazing, would 100% recommend... Read more
1st Nov 2022 (2 years ago)
K Richmond
Could not of wished for a better estate agents. Lucy and Simmona went above and beyond for me and my husband to get us a lovely family home at short notice. From start to finsh they have been amazing.
Can't thank enough, and highly recommend.
Kim and Adam... Read more
Buyer
27th Oct 2022 (2 years ago)
A Hunter
Simona and Lucy were really nice and made the process of moving much easier for us thankyou... Read more
26th Oct 2022 (2 years ago)
Ros
Excellent service at all times 10/10. Charlotte, Cheryl & all the team could not have been more helpful and efficient... Read more
25th Oct 2022 (2 years ago)
G Evans
Great experience all round. Simona and Lucy in particular were super helpful throughout the whole process; would recommend!... Read more
21st Oct 2022 (2 years ago)
J
Simona & Lucy have been great. We are relocating from Bristol and they have made the process painless & quick whilst accomodating for our needs. Its refreshing to deal with competent and friendly estate agents for once!... Read more
19th Oct 2022 (2 years ago)
W Woodhouse
Me and my son has been looking to move, we ring the estate agents they never ring me back ,I got a phone call from Simona Kostova letting me know of a property that had, I was very happy to have the call and would definitely recommend her... Read more
18th Oct 2022 (2 years ago)
S Bradley95
Miller Countrywide have been amzing in the process of securing tenancy on a 1 bedroom flat. Perry kept us up to date the whole time and helped out with questions we had too. We are very happy with how professional but also the honesty we recieved during the process!!... Read more
Tenant
31st May 2022 (2 years ago)
J Butler
Perry at the Torquay Branch was extremely helpful, went out of his way to contact my local branch as they were not answering the phone.... Read more
1st Apr 2022 (2 years ago)
V Latham
Very helpful, the best Estate Agents in Torquay.
Im a first time buyer and they have really been supportive. Amazing clear honest communication !
They have made it seem easy.
I can't thank Charlottte enough for helping me to find the right property in my budget.
A great service ????... Read more
Buyer
12th Feb 2022 (2 years ago)
M silver
fantastic service ...thanks so much. Perry is the best letting agent i've ever dealt with tbh. Friendly and respectful. We were desperate to find a house in time for my daughter to start college and i dont think it would have happened with him amd millers... Read more
Tenant
3rd Feb 2022 (2 years ago)
S Grops
Drove two hours for a viewing booked in at 4pm to to arrive on time to be told my viewing was scheduled at 15:40pm and no one will meet me, shocking service would not recommend this company at all... Read more
31st Jan 2022 (2 years ago)
A Gogan
Perry is the best agent I ever meet , thank you so much for giving us a house so quickly , really professional and efficient, the best ! If you need a
house in few days, contact Miller and ask for Perry... Read more
Tenant
27th Jan 2022 (2 years ago)
S Rough
Hands down the best estate agent out there. they have the perfect team to get the job done they were open, honest and always communicated with us so could not ask for any more. perfection from the beginning. We’ll done millers... Read more
19th Dec 2021 (3 years ago)
J P
Disappointed that nobody could be bothered to show up for my scheduled viewing. Waste of time.... Read more
30th Nov 2021 (3 years ago)
S harvey
I cannot recommend the team at miller countrywide Torquay enough they have been amazing every step of the way. As we were helping to move our elderly parents and ourselves it was extremely busy. They were there with endless support. A special thank you to Cheryl who helped our parents with anything they needed.... Read more
13th Nov 2021 (3 years ago)
J Masters
Telephoned Miller's with reference to viewing a property to purchase. Left my details etc with the promise that they would contact me. They didn't.
Clearly if they're prepared to jerk a potential customer around right at the start I dread to think what kind of service they provide further down the line.
Definitely one to avoid.... Read more
Buyer
9th Sep 2021 (3 years ago)
J simpson
I put my property in the hands for the torquay branch to sell for me. What a good decision!! Sold within a few weeks! They kept me informed every step of the way and are on the case everyday to help make sure completion is speedy and as least stressful as possible. Highly appreciated and recommended.... Read more
Seller
9th Aug 2021 (3 years ago)
G Wykes-Sneyd
Nathan has been absolutely brilliant through our whole moving process from the very beginning right through to after we moved. We couldn't have asked for more.... Read more
15th May 2021 (3 years ago)
The service, efficiency, and communication was excellent.
Well done to Nathan and Lucy.... Read more
Tenant
8th May 2021 (3 years ago)
B Garner
From start to finish of our house sale, the whole team at Millers have been brilliant! They helped to make the whole process as stress free as possible with efficient, friendly service. Would highly recommend! Thank you to Cheryl and the team.... Read more
Seller
28th Mar 2021 (3 years ago)
Friendly, enthusiastic and helpful agents as with plenty of experience coming through.... Read more
Landlord
26th Mar 2021 (3 years ago)
M Gunes
We highly recommend this agency. Nathan was very helpful during our relocation and kept us up to date during our move. Both Nathan and Lucy were very responsive to our questions, we are very happy with the property we are renting through Miller Countrywide :)... Read more
Tenant
24th Mar 2021 (3 years ago)
M Humphrey
Nathan Hayman-Farrand has been very efficient and helpful in processing temporary accommodation for us on a very tight timescale. He and the team showed great empathy when we were in a very difficult situation with our housing transaction going wrong and potentially leaving us homeless.
Nathan kept us informed at all times and went the extra mile to ensure a happy ending.
We are indebted to him. Potential Clients - you will be in safe hands with Nathan... Read more
20th Feb 2021 (3 years ago)
K Dyer
Millers were incredibly helpful from start to finish, they checked in often during the rental process and helped us settle in. The use of apps to manage maintenance is excellent and the customer service we have received is the best we have experienced with any estate agent. Would highly recommend.... Read more
Tenant
9th Feb 2021 (3 years ago)
P Robinson
Lucy is always efficient & helpful.
Nathan is also efficient, helpful & all the things a good agent should be.
Very impressed,.... Read more
8th Feb 2021 (3 years ago)
S quail
After being let down by other letting Agent's in torquay, Nathan and the team at Miller stepped up to the plate and delivered a Stirling service.
Thanks again.... Read more
Landlord
28th Jan 2021 (3 years ago)
I choose Millers Torquay estate agents to sell my property for me, as from the 5 different Torquay estate agent encounters and values I had before I put it on the market they stood out massively right from the start of the process compared to the others. It all started with Natalie Evans from the branch giving the house valuation which she did very well covering all areas and not making me feel at any stage uncomfortable or that I had to go with you. She turned up on time unlike 3 of the other 5 estate agent branches and explained all what she was doing and why it was worth the value she had put forward. By the end of the day I went with you. Natalie and Emma Cowell brought the paper work to the house, explained it all and covered all the costs and answered any questions I had straight away showing they had great knowledge of there Job. Once the house was on the market the photos they developed of the property and had on the internet were great and showed all areas of the house really good so people knew what the were going to see. They kept me upto date with all viewings of the property so I Knew what was happening and never felt like nothing was happening. When I got the offer I was after for the property I was kept up to date at all times with how the sale was going and what needed doing to get it moving by Emma and Natalie. The Branch Manager Cheryl Irving was extremely helpful as again kept me up to date with what was going on and would get me the information on any part of the sale process that I asked for and gave me up to information as soon as she got it. All I can say is Thank you very much for helping me with the sale of my property, you 3 have been amazing through out it and I very much appreciate all your help. I Highly recommend using this branch to sell your property.... Read more
Seller
26th Jan 2021 (3 years ago)
S “Soph”
Sold my flat for me in Torquay, after having my time wasted with a different company. The Torquay branch secured me a great offer. Well done. Will use again in the future.... Read more
Seller
11th Dec 2020 (4 years ago)
W Wolf
Avoid at all costs anyone it will be one of the worst experience of your life dealing with these people. Don’t do it if you learn the name of Lucy it’s already to late she is a real rogue trader and will tell you anything to get your money. Avoid at all costs!!!!!!!!!!!!... Read more
1st Dec 2020 (4 years ago)
S Pimpernell
Just interested in taking advantage of the crazy Coronavirus situation by not allowing viewing and restricting clients entry to their premises after receiving full payment of 6 months rent on a very small studio.... Read more
Landlord
31st Oct 2020 (4 years ago)
E Small
Very quick to take your money, painfully slow at giving it back.
I had multiple missed calls in one day when they wanted money to update the tenancy agreement. But now, it's been almost a month since the tenancy agreement ended and we still haven't had our deposit back. It took 2 weeks for them to get hold of the landlord and confirm that we'd be getting our full deposit back. On that same day, we replied to their email with the account details for them to send the deposit to. Another 2 weeks have passed since then and they still haven't given our deposit back or even contacted us at all, despite us asking for an update. They're not answering any phones due to Covid so we're stuck waiting for them to email us back, which is not happening. Extremely unprofessional.... Read more
Tenant
25th Aug 2020 (4 years ago)
Sophie
Lucy and Claire have been very helpful and understanding in completing our rental through Miller Countrywide.... Read more
Tenant
18th Dec 2019 (5 years ago)
L Forsdyke
Excellent estate agents I bought property from them and rented the service is excellent lovely people 10 out of 10 very happy with all the agents that work there next time I buy a rent will certainly use them again yours sincerely Lee Forsdyke thank you Miller Countrywide estate agents torquay... Read more
11th Dec 2019 (5 years ago)
B Cowell
A massive Thankyou to Emma, Cheryl and Natalie who went above and beyond on the purchase of my first property, nothing was too much trouble. Highly recommended.... Read more
Buyer
11th Dec 2019 (5 years ago)
J Cowell
A massive thankyou to the girls at millers for selling my property. Natalie came round and took my property on to the market with outstanding knowledge of the property market, this was then followed up with Emma selling my property quickly and efficiently at a good price. I used Jenifer the mortgage consultant for my onward purchase who was also very helpful. Cheryl then chased this through to exchange and completion and nothing was too much hassle for them. Would highly recommend to anyone looking to sell their home.... Read more
Seller
11th Dec 2019 (5 years ago)
E Shelley
I have viewed a few properties with Emma now and have found her to be most helpful not only with her knowledge of the properties but with sourcing any further Information required. I would recommend Miller Countrywide to anyone looking to buy or sell.... Read more
11th Dec 2019 (5 years ago)
E Marriott
Great service, especially from Natalie for what proved a very difficult purchase. Professional, courteous and prompt service from the office too. I would recommend them.... Read more
Buyer
15th Nov 2019 (5 years ago)
S Foxington
Absoloutely amazing estate agent, thoroughly recomended. Natalie is a highly professional valuer with an absoloutely brilliant eye for the detail of all aspects of property in the area. Cheryl,Lucy and Emma were also incredibly helpful and knowledgeable on every level. Mortgage service in branch also excellent. My family has been involved in property in London, Lincoln and the South east for over 40 years and I am.now looking in the Devon area for beautiful character properties and Miller Countrywide are simply the best ?lovely?????... Read more
12th Nov 2019 (5 years ago)
N Cordwent
I have seen a few properties with Natalie, and a current one with Emma also,have always found them most helpful, and very keen to source any further required information. They are both a very valuable asset to the company, and I look forward to progressing further with business relationships with this company.... Read more
12th Nov 2019 (5 years ago)
T Grops
Requested information about a property and never heard a thing now the property is sold subject to contract. Beware selling with these as they are not following up leads.... Read more
Seller
8th Oct 2019 (5 years ago)
M Ahern
Laura and Lucy have been fantastic in all aspects. They found us a great home and have worked with us on everything and been really understanding. They are super easy to talk to and get on with and excellent at keeping to what they say and have been really efficient. A pleasure to deal with. I highly recommend them to everyone!... Read more
25th Sep 2019 (5 years ago)
A Piatwoska
Unprofessional and inexperienced staff.... Read more
24th Sep 2019 (5 years ago)
T Cowell
The sales team at Millers give outstanding service, they are friendly and extremely helpful. I would highly recommend.... Read more
21st Aug 2019 (5 years ago)
A Saville
The team from Torquay Branch have gone above and beyond helping my friend sell his flat. They have been patient, understanding and showed nothing but kindness towards his anxiety issues, we have never felt rushed or under pressure and would highly recommend them to all friends and family. My mum has also sold and bought with them and she to found there service the best in the Bay. I dealt mostly with Natalie and she is a full credit to your team!... Read more
Seller
12th Jul 2019 (5 years ago)
J smith
Just wanted to say a big thank you to Cheryl at Miller Countrywide in Torquay for helping sell our house. We encountered a few problems along the way but Cheryl went above and beyond to helps us solve them. Thanks once again.... Read more
Seller
7th Jun 2019 (5 years ago)
R Upham
Had a great experience renting from Miller, Laura and Lucy couldn't do enough to make sure we'd found the perfect flat, even when our first choice fell through we were compensated for the inconvenience and the second flat we viewed was even better and we picked up the keys within a week. A real breath of fresh air to work with!... Read more
Tenant
24th May 2019 (5 years ago)
A Sleep
All of the staff were extremely friendly and helpful, especially Lucy and Laura who left no stone unturned and were willing to help with any query that I had. Excellent service from excellent friendly staff.... Read more
24th May 2019 (5 years ago)
T Spilsbury
I was originally dealt with by Lucy. I had to move in within two weeks and I was out of the country for one of them. Lucy sorted everything out perfectly whilst I was away and passed it on to Laura for my move. Laura moved me in without any issues and any problems I had when I'd moved in she dealt with well and very quickly. Much better experience than with previous agents.... Read more
Tenant
24th May 2019 (5 years ago)
J pillar
OMG!!!!!!!! just walked in to this office and walked out pretty swiftly, lettings staff all look like they are off to a nightclub and the sales manager was wearing flip flops, hardly the kind of people I want too let my house.... Read more
Landlord
21st May 2019 (5 years ago)
P jones
Sold a property via auction with Miller and everything went nicely and we managed to get a fair bit more than we were expecting, so that was nice!
Thanks to Lucy, Cheryl and everyone else there for sorting everything out for us!... Read more
Seller
15th May 2019 (5 years ago)
P Pearl
The team at Miller Countrywide sold my property via auction. They worked tirelessly, provided effortless, friendly and clear communication, and couldn't be more helpful. Clearly people who are passionate about what they do and really know their stuff.
A huge shout to Lucy and Cheryl whose work has been outstanding and couldn't be more pleased with the results. I wouldn't hesitate to recommend them and certainly if I was ever in a position to buy or sell again they would be my first call. Well done and thank you.... Read more
Seller
26th Apr 2019 (5 years ago)
P Clayton
Just wanted to say a huge thank you to all the team at Miller Countrywide Torquay. You have been outstanding throughout the whole process and demonstrated integrity the whole way through. A special mention to Cheryl the Branch manager who is personable, helpful and accessible. Thank you. Also a mention for Emma who was warm and friendly on all occasions. Thank you all. We will be recommending you.... Read more
26th Apr 2019 (5 years ago)
B Bryant
Natalie provided a house valuation after an in depth discussion over the telephone, Natalie was extremely professional throughout the process discussing the marketing potential of my property, she has a great local knowledge of the area and provided some useful tips for when we decide to sell. Overall a happy customer and would recommend using Millers in Torquay... Read more
17th Apr 2019 (5 years ago)
J Mogridge
Excellent customer service from Natalie and Emma in the selling of my property in Torquay! 100% effort and service from valuation through to sale... would not use any other agents but countrywide now!... Read more
Seller
16th Apr 2019 (5 years ago)
A Drew
Would like to say a massive thank you to Emma, Natalie, Cheryl and Jen at Millers. Natalie's in depth market insight and knowledge made it easy for me to decide to sell my property through Millers. This decision was further reinforced by Emma who worked tirelessly to sell our property. This included going above and beyond at every stage of the process, from being able to answer any query I may have had to working late nights to conduct viewings with potential buyers who required viewings at adverse times which within 2 weeks had led to a sale. No other estate agent in the South West can provide the same outstanding level of service as Emma and the rest of the team and I could not recommend them highly enough.... Read more
Seller
16th Apr 2019 (5 years ago)
T Prettyjohns
A massive thank you to Emma, Natalie and Cheryl! Natalie was extremely professional from the first step when discussing the marketing potential of my property at the valuation... 1 week in and Emma had carried out 3 viewings and gained an offer of full asking price! Cheryl put a huge amount of effort in and managed to push the sale through faster than expected! Blown away with their incredible service!... Read more
Seller
16th Apr 2019 (5 years ago)
M Washbrook
Overwhelmed by the level of service from the Millers girls! I have now bought a few investment properties with Emma, providing all relevant details and nothing is too much to ask! Natalie and Cheryl are always more than willing to come and provide marketing advice when necessary! Couldn’t recommend the the branch enough!... Read more
Buyer
16th Apr 2019 (5 years ago)
MG
So happy with the level of service by Emma in helping me sell my property in Torquay, went above and beyond to help at every step of the process.... Read more
Seller
15th Apr 2019 (5 years ago)
A Broadbent
So grateful for the help Emma, Natalie and Cheryl gave me in finding my first family home. Nothing was too much trouble for the team and they made the whole process of buying a house a lot easier. Would highly recommend them to anyone looking to buy or sell.... Read more
Buyer
15th Apr 2019 (5 years ago)
A Hayes
Both Natalie and Emma gave outstanding service and are a credit to the company! They helped me throughout the process of me buying my first house, they made the process so easy for me and were always both a pleasure to speak to!... Read more
Buyer
15th Apr 2019 (5 years ago)
T Kaminarides
Natalie Evans and the Miller Countrywide Sales team have been very professional, honest and helpful.Would recommend.... Read more
15th Apr 2019 (5 years ago)
D Manning
I had the pleasure and privilege of being helped and supported by Laura Stuart. The factors leading me to require the support of Miller were due to my relationship ending badly and Laura was very sympathetic to my situation. I also have ADHD and sometimes my lack of attention and patience can be difficult for others to deal with. But not Laura. She had lorry loads of empathy, patience, understanding and professionalism. She made a usually negative experience for me a very positive one. Because of that it's made the whole process a positive one for me. Thank you Laura. You helped restore my faith in myself and you're a breath of fresh air.... Read more
15th Mar 2019 (5 years ago)
N Gunkle
A truly horrible place to deal with. Clearly chop and change how they behave towards people from certain areas. As we were new people to the county we were unaware that the building we were moving into was not in a great area or a nice block of flats and we were treated with nothing but disrespect, bullying and nasty tempers from everyone we dealt with there. I would never recommend or use millers in the future anywhere in the country and I know we were not the only people treated like this. Complaints to head office fell on deaf ears so a total waste of time. Just a truly horrible experience all round.... Read more
Tenant
8th Mar 2019 (5 years ago)
B Wright
hi its me again i just got the keys to my new house would just like to say a big thank you to the team at millers torquay for all their help and assistance in getting me in to my new house much appreciated... Read more
Buyer
16th Feb 2019 (5 years ago)
J Lewis
Fantastic company I would always recommend them to anybody. Lovely branch manager nothing is to much trouble.... Read more
29th Jan 2019 (5 years ago)
J Williams
I found the ladies at millers helpful in every way. Nothing was to much trouble. They helped me through a difficult sale.... Read more
Seller
28th Dec 2018 (6 years ago)
P Balvin
Excellent service. Professional & very helpful.... Read more
13th Dec 2018 (6 years ago)
E Global
I have had dealings with this estate agents for a long period now. All their personnel are exceptionally task focused, communicative but essentially they deliver on what they say. Highly recommend them for your property needs... Read more
12th Dec 2018 (6 years ago)
N caunce
I have just sold my flat with millers which was on the market for 2 years with 3 other agents. 2 sales previous fell through which was when we thought we would try millers. Within less than a week we had a offer we were happy with. Cheryl was very helpful and profession throughout the whole process and even when we did come across a couple of issues she was very quick to sort these out.
I would definitely recommend millers. 5 star service!... Read more
Seller
13th Nov 2018 (6 years ago)
A Emily
From the first viewing of a flat I let I was immediately sure of Neil, the manager, and his strong passion for me, the customer. In fact that's how I felt throughout, instead of a tenant, I felt like a customer. It was unusual but that's how I can explain it. He assured me of finding the right place for me and my daughter. Anyway, a fantastic negotiation took place and throughout my tenancy I was given all the advice and support I requested. I did not feel like I was renting through a big nameless agency but instead called all the staff by name and was allowed the speak freely when issues arose. I was sad to leave the company but my landlord was selling the property and it made me decide to relocate. Even Miller's repairs team, which is a separate office, were nothing but helpful to me even when planning the cleaning end of tenancy the manager of that office gave me personal advice/tips on products she uses. Whenever a repair was needed it was dealt with efficiently and always requested a report back to check it was satisfactory for us, as the customer. Thank you miller for a pleasant business experience and for supporting me and my family during that time with understanding, great communication and a personal touch every time.... Read more
Tenant
5th Sep 2018 (6 years ago)
E Darch
The team here really know the area and how best to market a property. I received lots of helpful, practical advice and they appreciated I was selling from a distance and the challenges I faced. They did everything they could to help out in what has been a very difficult market.... Read more
Seller
15th Jun 2018 (6 years ago)
S Lavery
Bought my first flat through miller countrywide. Very helpful and friendly. They are more than willing to phone who ever is needed to speed up process.... Read more
Buyer
2nd Jun 2018 (6 years ago)
Nathan
Excellent service throughout, we were constantly informed of new properties and they kept in touch and updated with any new information regarding our property search. Staff were incredibly friendly at all times.
Heather in particular gave us lots of advice and nothing was too much trouble.
Would recommend to anyone buying/selling.... Read more
17th May 2018 (6 years ago)
A Hand
Joke of a company... Read more
12th Dec 2017 (7 years ago)
H Hinkley
We bought through Millers Torquay, the service and communication was awful which is why we didn't use them when we sold...Not recommended
Why would I fill out your review when I raised numerous concerns via email and never got a response from the Taylors team? Cheryl never answered my many emails...Disgraceful customer service from a manager... Read more
Buyer
12th Oct 2017 (7 years ago)
ollie
So disappointed and dissatisfied. My house was on the market with Miller Countrywide for 6 months. I can trace every viewing I had back to a telephone call I made into the office to ask what was going on. Miller Countrywide clearly operates a policy of low resource input into selling houses. They would rather hope a property sells itself so they can get the maximum return for the smallest amount of effort. Even simple things like responding to emails or getting back to me when they said they would escaped them. It's no wonder estate agents get such a bad name. Avoid like the plague... Read more
Seller
7th Aug 2017 (7 years ago)
V Rutherford
Since starting my rental back in june there has been many faults with certain staff at millers which i have found frustrating and disappointing. To the extent of making me want to move house just to be with a better estate agent.
However I highly praise Neil for all his hard work, reasurrance and commitment. He has always been efficient, kept true to his word and keeps you updated and sticks to scheduled appointments ( unlike other members).... Read more
Tenant
21st Mar 2017 (7 years ago)
T Bryant
I would like to rate as 0 but this wasn't possible. Customer services are appalling, Manager Mr Seymour has a very over inflated opinion of himself and clearly suffers with delusions of grandeur , Incredibly unprofessional with a disgusting attitude... Read more
15th Mar 2017 (7 years ago)
S Davies
Cheryl was very efficient from the beginning and immediately arranged viewings of the property I was selling, resulting in a sale which, from initial appointment with Cheryl to completion, took just over 3 months, which I thought was very good.... Read more
Seller
20th Jul 2016 (8 years ago)
T Hughes
Very disappointed with the level of service from them unable to answer simple queries about properties twice we seemed to have completly disappeared from their data base finally a viewing cancelled at short notice Very poor servi... Read more
15th Jun 2015 (9 years ago)
S Abbs
A very good experience...very good service, Carl and John quickly had my property on the website and had viewings straight away. Glad I went with Millers as they are very good agents who are eager to help in any way they can. Will use them again should the need arise.... Read more
Seller
27th Feb 2014 (10 years ago)
G Neal
I moved to Torquay from the Midlands While looking for a property to rent I found that millers Torquay were the most helpful in finding the right property for myself and family. Nothing was to much trouble for them, and they were always honest with me as I was not always able to view the property. If and when I move again I will certainly go to Millers, and would recommend anyone to use them... Read more
Tenant
20th Feb 2014 (10 years ago)
C Landucci
Brilliant staff and service, made moving house that much easier! Highly recommend.... Read more
16th Jan 2014 (10 years ago)