Are Blackstones Residential Limited Right For You?

I dealt with this company for a year and am not satisfied at all with their work. While the initial part of the letting was dealt in a semi- professional manner (quick process but dirty flat on our arrival). After we moved in, they completely forgot about us - they were not responsive at all and never helped us resolve any issue we had with the landlord (who was not responsive either). 2 months prior to the end of the tenancy we asked to renew our contract, and nobody replied until a month before the end of the tenancy. When the landlord replied, he said we could only renew our contract if we paid more, plus he told us that because there was only one month left until the end of the tenancy, we HAD to stay one more month paying the new price (although we had a FIXED TERM contract) and that this was not negotiable. He threatened us he would have kept the whole deposit in case we would have left on the final day of the tenancy. Not only Blackstones Residential didn’t help us at all, but they also started advertising the flat again which means they don’t select their landlords at all. We ended up in a dispute which of course we won. Would not recommend this agency at all.

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I am really satisfied about the service provided by Blackstones and I highly recommend it to my friends! As a tenant, I always feel supported and helped by the team. They are really responsive, helpful and react fast in case of issues with the flat, which is really convenient. Bonus, they are really nice people!

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Very thorough and thoughtful agents who are willing to help with all that is necessary to let the property successfully.. They go the extra mile to arrange all the necessary checks using trusted and appropriately qualified people. Very satisfied landlord.

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I have been renting with Blackstones for about 2 years now. All is well, a great experience all round. Good people, honest and responsible.

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After having few bad experience with other agencies, it was good to find Blackstones. I found a very good property and full process was very professional and agent Salam Miah was very informative and helpful.

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I am happy with the quality services offered in a short time. ????

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I have been renting a Blackstones managed property for the last 2 years. Very fast turnaround times for requests/issues we have raised, and superb support by Salam. Would definitely rent future properties through Blackstones.

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Very happy with the fast and efficient service of the company.
When we have had a consultation they have answered and have come home whenever we have needed it for any simple arrangement or repair.

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Very nice agents, replied very fast to our enquiry. good communication and quick feedback regarging any questions we had had. We have moved in a month ago, everything went smooth and easy:) Alex is very helpful and will definitely recommend Blackstones Residential to friends!!

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