B Jones
The worst estate agents imaginable!!!
Very unprofessional, no communication what so ever and been an absolute nightmare!!!
Tennants keep phoning with queries as they can never get hold of anyone at the agency!!!
No clarity with with payments and blaming everyone and everything bar themselves!!!
PLEASE DO NOT USE THEM GOR LETTING!!!!... Read more
Landlord
27th Jan 2025 (21 days ago)
A Lewis

I work for the nhs and was visiting a very poorly lady this afternoon, and had parked in the car park behind this ladies house, which I hadn't realised was actually owned by Bob Parry Estate Agents in Llanrwst. There were no signs to say it was a private car park, and not being from this area I just assumed it was for the residents of the area. After my visit with this lady, I returned to the car park to find the entrance/exit had been blocked by a red Mercedes, to which a lady passing told me belonged to one of the estate agents, so I went in to ask to be let out and apologise for not realising it was a private car park. I was met by a very rude, short and overweight man with grey hair, who I'm assuming was in his 70's, and with his righteous attitude, I'm assuming he was a manager or maybe even Bob Parry himself, who told me that it was his car park, was sarcastic and said 'good for you' when I told him I worked for the nhs and was visiting someone very unwell, wanted to know who I was visiting which I obviously couldnt tell him, to which he told me that i was incompetent, and told me he wasn't going to move his car. I explained that I didn't realise it was private as there were no signs, and that I needed to leave to visit another patient, to which he said it wasn't his problem and he wouldn't be moving it. Thankfully another member of staff was present, who kindly moved the car to let me out of the car park.
As I said previously, I had no idea that it was privately owned, otherwise I wouldn't have parked there, and I won't park there again now knowing this, but the attitude from this angry little man was ridiculous, and I wanted to make a complaint and maybe suggest putting a sign somewhere to say that it is privately owned, as if he were to be rude to someone else like that, I worry that they wouldn't show as much self restraint as myself.
Many thanks,
'An incompetent NHS worker'... Read more
11th Mar 2024 (11 mo. ago)
S -1988-
Terrible estate never open an never answer the phone good luck selling with this company... Read more
Seller
31st Jan 2024 (1 year ago)
E Gee
Tried to contact regarding a rental. Phoned numerous times, it was answered once by another branch who said I needed person from Llanrwst. Visited Llanrwst office many times on different days but door always locked. Emailed 3 different Bob Parry email addresses but didn't get a reply. .... Read more
13th Oct 2023 (1 year ago)
A Dunham
If I could rate less than one star I would. They don't return phone calls, emails or answer the office phone, It always goes to voicemail.
VERY frustrating !!!!!
I am looking to buy,, I feel bad for the home owners that have listed theirs property to sell with them. .... Read more
Buyer
25th Apr 2023 (1 year ago)
Y Mckibbin
Absolutely useless!!!! No communication whatsoever!!!... Read more
19th Mar 2023 (1 year ago)
K Michelle

Disappointed and frustrated with Bob Parry estate agents wasting my time. I am motivated to sell my cottage which is in Blaenau Ffestiniog and at first I was impressed with what seemed to be an enthusiastic response from one of the agents. After that initial conversation days passed and I heard nothing. I then had to phone around trying to find the man I had spoken to and he told me he had lost my number. I arranged for him to do a viewing and take some photographs which he did. And then several more days passed and I heard nothing. So I had to phone around again and try to find him and when I eventually spoke to him he said he hadn't taken my email down properly. At this stage I was wondering why he hasn't phoned me to follow up the viewing he did of my property. He then wanted me to sign a contract without letting me view any of the photos he taken and when I politely shared the fact that I wasn't feeling too confident about things, he seemed to be impatient and then announced that he would no longer be able to represent me and said something along the lines of good luck getting the cottage sold with someone else. This has wasted 2 weeks of my time in a market where house prices are dropping rapidly. I have found this experience to be unprofessional and unreliable and on that basis I wouldn't recommend the company.... Read more
26th Jul 2022 (2 years ago)
gill88888
Self opinionated when undertaking a survey. Has far too much to say that is a personal opinion. We lost a sale because of this vile unprofessional ????... Read more
2nd May 2019 (5 years ago)
Z Jones
Thks agent is one of the best i have had the opportunity to work with thay do everything you would expect from a estate agents... Read more
7th Feb 2019 (6 years ago)