So happy with Henry Adams. They’ve answered all questions I’ve had and have been very prompt! Would deffinitely recommend.
We have recently let out a flat through Henry Adams and I must say they were refreshingly brilliant! Attention to detail and really prompt action to any requests etc. We would highly recommend them and if I ever need to let another flat they would be my first port of call.
Fantastic service! Helpful, polite staff worked hard and managed to sell my apartment for me - very quickly and in a somewhat difficult market! Would highly recommend to anyone thinking of buying or selling property.
Be careful with these estate agents! I would like to share the bad experience I have just had with Courtney green.
After the check out inventory, the landlord asked up £900 to cover various costs. Most of the costs were around general wear and tear like marks on the walls, a few scuffs in the carpet. The check in report was very vague but when it came to the check out they were thorough. Unfortunately, we didn't take note of every single detail and they took advantage of this. It eventually went to a dispute and we managed to keep a good part of our deposit.
Courtney green were never open about who they represent. Told us they represented both landlord and tenant. However in a dispute they were completely representing the landlord, even did the landlords case. They also advised us the landlord was being reasonable. If we had heard them we would have lost a huge chunk of our bond. Used our case to lodge the dispute and countered our arguments in the dispute application.
If you use Croxley Green make sure you are properly advised about your rights, independently from them and take note of every mark on floors, walls, garden condition. Our house was professionally cleaned every week, no shoes policy in the house, but they still managed to take money from our bond. They seemed very experience around disputes and know what to say to make landlord more favoured.
We don't want anything to do with them, ever again.
As a new landlord i feel that i have been looked after at every stage-i've just had a problem with my property and they worked hard to sort out the problem and keep the costs to a minimum-just what i wanted.
DO NOT TRUST THEM (FOR LETTINGS)
They doctored our moving in date forward by a month.
Mis-sold us parking with the property
Ignored all complaints and did not even try and help rectify the situation and have been obstructive with every issue we had.
I can not recommend Woodlands highly enough! Throughout the whole buying process (from the initial viewing through to completion) Lauren was caring, competent and showed a genuine commitment to help us with every aspect of the move. Nothing was too much trouble and she kept us up to date at every step of the process. Having moved a couple of times in the past decade, I can honestly say that Lauren and the team are a breathe of fresh air with their personable and non-pressured approach.
Woodlands horsham is the worst estate agents i have used for lettings , dint feel welcome at all , staff at times seemed miserable and made the experience of renting unenjoyable bad atmosphere in the shop . the prices and fees are by far the highest I've seen ! . To top it all of , if you have a problem in your property you cant even call the branch in horsham you have to ring redhill no matter what the problem may be . what a joke! . avoid!
I can highly recommend using Mansell McTaggart if you are looking to purchase or sell a property. We have used their services to do both over the last two years and had great results in each case. Guy and his team work tirelessly to ensure the very best service, they are enthusiastic and always respond quickly. The best in town.
Excellent communication throughput our buying process.