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- Daniel Watney Chartered Surveyors
Daniel Watney Chartered Surveyors
165 Fleet Street, EC4A 2DW
Daniel Watney Chartered Surveyors are an estate agent in City of London. They mainly list properties in EC2, N1 and SW10. Over the last 6 months, they've listed 3 properties, with 3 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla and Rightmove.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday Closed
- Sunday Closed
View all details
Daniel Watney Chartered Surveyors Reviews (96)
Have you used this agent?
71%
4%
0%
0%
25%
All (96)
Seller (1)
Buyer (0)
Landlord (8)
Tenant (40)
General (47)
T Cook
We rented a flat in Greenwich via Daniel Watney for the past year and a half, before we relocated to the other side of London.
I would not hesitate to rent from them again. The team were friendly and attentive, and the few repairs we needed during our time there were fixed very quickly.
The end of tenancy process was smooth. They let us break out of our tenancy 3 weeks early, and we received our full deposit back too.
Would recommend them!
Tenant
15th Dec 2025 (6 weeks ago)
C morales
It is not an easy task to scout for a flat closed to work. However, after few weeks of thorough search I found the one.
Funny story, I had my friend to view the property as I was not available and my other friend I will share the flat with was away on holiday. I did not want to let this opportunity go past because it can just go very quickly.
Oliver Jones was so accommodating and showed the flat to my friend whilst my other friend and I were on video call with them.Ellie Alam took over and she is the sweetest and most kind, so accommodating too with all the back and forth questions my friend and I had. Finally today we just paid our deposit and advance rent. It is very exciting and I am quite pleased. My friend will have a full plate to organise everything running up to Christmas
Tenant
8th Dec 2025 (7 weeks ago)
T Perego
Apalling company
No service at all
They also have very dubious accounting and keep zero communication with leasholders, cause delays to simple necessary houseworks,
a disgrace
3rd Nov 2025 (12 weeks ago)
A Gordo
Our flat is managed by Daniel Watney and we’ve had such a positive experience. Ellie in particular has been amazing, super friendly, efficient, and always ready to help. She’s really made everything feel easy for us. By London standards, this is a solid 10 out of 10!
Tenant
22nd Sep 2025 (18 weeks ago)
S Waghmarae
We lease a flat managed by Daniel Watney, we have had excellent experience with them, they are efficient, professional, kind and very supportive of all our needs. We would highly recommend them.
Tenant
1st Aug 2025 (25 weeks ago)
Eryk
Great team at Daniel Watney making our move experience so much easier. Thanks a lot!
22nd Jul 2025 (6 mo. ago)
D Medina
Aisha Malik is our property manager and has been very responsive, approachable and understanding in helping us resolve our issues, which makes us feel a lot more at home.
Tenant
14th Apr 2025 (9 mo. ago)
B Behlen
Have rented a flat managed by Daniel Watney for more than 20 years (!!!). They've always dealt with issues speedily. Shoutout particularly to Electra at the Helpdesk who is not only super-efficient but also friendly and very nice to deal with. Very much appreciate her help over the years.
28th Feb 2025 (10 mo. ago)
Daniel
I let a house through Daniel Watney for 10 years. It's an old property and that was through the begging of the 20s, which saw a huge raise in rents. So not the ideal circumstances for fostering a positive relationship between landlord and tenant. Still, all things considered, it was a really good experience.
I think we were very lucky to get a property managed by them instead of a direct contract with a landlord when comparing stories with friends. So I highly recommend.
Tenant
10th Feb 2025 (11 mo. ago)
C Siu
Based on my experience with Daniel Watney and supported by an independent Tenancy Deposit Scheme adjudication (case EWI00011849), I would be cautious about renting through them. They attempted to claim excessive amounts from our deposit, including £2,736 for redecorating (painting) a property that wasn't freshly decorated when we moved in, £804 for cleaning despite us leaving it in reasonable condition, and £503.76 for various repairs. The independent adjudicator significantly reduced most of their claims, finding them unreasonable.
Tenant
20th Jan 2025 (1 year ago)
K Hafid
I’ve had an excellent experience with Daniel Watney! Electra has been especially amazing—she made arranging furniture installation so smooth and stress-free. Any maintenance issues I've had have been resolved quickly and efficiently, which I really appreciate. Fantastic service overall. Highly recommend!
Tenant
19th Dec 2024 (1 year ago)
Emma
Great customer service, great support.
Thanks Ania, Oliver and the whole team.
It is the second time I collaborate with Daniel Watney to move house. The whole process is smooth, quick and straightforward, the team is very supportive and professional. I’ve been working with many rental agencies, but definitely no one has Daniel Watney standards.
Highly recommended!
Tenant
25th Nov 2024 (1 year ago)
L Allan
I'm not sure where to start! I have been living in London for 15 years and have dealt with so many estate agents, but none as slippery as this company. I think it might be a culture, as each agent is as incompetent as the last. Please save yourself time and choose a different flat. It's a full-time job chasing these guys for a response.
Tenant
20th Nov 2024 (1 year ago)
K Penchukov
We’ve been renting a flat with Daniel Watney for nearly two years now, and overall, the experience has been very pleasant. Recently, we encountered a significant issue - a water leak in our bathroom that started to affect the ceiling and got to the kitchen area. Thankfully, Gracie Shepherd from the property management team was an absolute lifesaver throughout this challenging situation.
Gracie acted swiftly and kept us informed every step of the way, coordinating everything from maintenance to thorough clean-up and even arranging an electrician on short notice. She went above and beyond, ensuring that every detail was handled with our comfort and safety in mind. It’s evident that Gracie adheres to a “customer-first” approach, and her professionalism shines through in how she takes ownership and gets the job done.
This level of care and dedication is what property management should be. Huge thanks to Gracie and the team at Daniel Watney for truly putting the tenant’s needs first and handling the situation so smoothly
Tenant
14th Nov 2024 (1 year ago)
V Apartments
I have worked with Daniel Watney for the last 5-years. They're an excellent company to work with. I wish everyone was as good as they are.
They're speedy, responsive, helpful, polite and professional. The list goes on. We're delighted to have them as a partner and would recommend them to anyone! Thank you, Dan.
13th Nov 2024 (1 year ago)
S Donovan
Excellent service over these past three years! Very diligent and helpful.
3rd Nov 2024 (1 year ago)
R Smith
I've had a great experience as a tenant of Daniel Watney. They're very responsive and take great care of their tenants and properties. They're always available and resolve any issues quickly and efficiently. The property managers are very helpful. Would highly recommend.
A rare find in London!
Tenant
31st Oct 2024 (1 year ago)
E Crutchley
Fantastic after care service.
Even several months after I stopped being a tenant the team were extremely helpful and communicative with retrieving misdelivered mail etc.
Tenant
30th Oct 2024 (1 year ago)
A Moggie
Ellie was an exceptional rental house manager. She was always incredibly responsive and supportive, promptly addressing any queries or requests I had. Her efficient problem-solving skills were invaluable, such as when she quickly resolved a plumbing issue during a weekend. Ellie's excellent communication and professionalism made the entire rental experience smooth and hassle-free.
Tenant
30th Sep 2024 (1 year ago)
Y Qiu
Three years after we moved out of a rental property used to be managed by DW, we got a series of emails claiming we owe them money for fixing the heating, given the facts: 1. We have never fixed a heating, 2. Invoice date is three months after we move out, 3. We had a clean inventory check list when we move out, 4. It’s not a tenant’s responsibility to fix heating. Emailing them and calling them doesn’t help, we still get emails asking for money. Impressive!
- Edit: we were contacted by DW after this review, and it’s solved now.
Tenant
22nd Aug 2024 (1 year ago)
M ouanes
The account manager Aisha is very professional thanks for your assistance and follow up ????
4th Jul 2024 (1 year ago)
M Whitaker
Aisha Malik is a great PM. Very helpful, on point and quick addressing issues. Thank you!
26th Jun 2024 (1 year ago)
E Toh
The great thing about Daniel Watney is that the agents are professionals who will always get back to you quickly when you have a pressing issue. It gave me so much peace of mind.
21st Jun 2024 (1 year ago)
D Kachushkin
My family and I have lived in an apartment managed by Daniel Watney for the past 9 months and our experience has been outstanding. The apartment itself is in excellent condition and has met all of our needs. Any time minor maintenance issues have come up, they have been handled promptly and professionally.
I want to give a special shout-out to our property manager Aisha. On the rare occasions when we've had small issues, Aisha has personally ensured that everything gets resolved quickly and with high quality. Her responsiveness and dedication to keeping tenants happy really stands out. She is a huge asset to Daniel Watney.
Overall, we've been very pleased with our experience renting from Daniel Watney over the past 9 months. Between the great apartment, proactive management, and stellar customer support from Aisha, they have made us feel right at home. I highly recommend them to anyone looking for a well-managed place to live. Thank you Daniel Watney and Aisha for everything!
Tenant
17th Jun 2024 (1 year ago)
S Powell
The ABSOLUTE WORST commercial agents I have experienced over 20 years. Save your time and sanity by steering clear of these guys. Trust me, even if the property they have advertised seems perfect for your needs, LOOK ELSEWHERE!!!! There are plenty of other options available.
We were initially hesitant to arrange a viewing with them due to their terrible reviews, and unfortunately, those reviews were spot on. After viewing the space, every SINGLE attempt to communicate with them has been a nightmare. It can take up to a week to get a response to an email, and that's if they reply at all. You can’t reach them on the phone either; if someone does answer, they’ll either transfer you to the wrong person or promise a call back that never happens. On a couple of occasions, they didn’t even ask for a name or number but said we would receive a call back—ridiculous. After wasting so much time, we decided it was best to look elsewhere as we couldn’t imagine dealing with them long-term.
I also advise LANDLORDS to STEER CLEAR of these guys. They have zero urgency to get your property let, likely because they’re not the ones losing money with your property sitting empty. These agents are the reason good Central London agents get a bad name. A good office location and a high headcount don’t equal good service.
These are the ABSOLUTE WORST commercial agents I have experienced in over 20 years of doing business in Central London. You have been warned!!!!
14th Jun 2024 (1 year ago)
C xin
very horrible???????????????????? agent. they get lots hidden charge behind. please be aware of them.
25th May 2024 (1 year ago)
R plc
We are very happy with the service Daniel Watney provide. Good communication, competitively priced and some good savings made on rates.
24th May 2024 (1 year ago)
L Honeyman
Worst managing agents EVER! Don't let Daniel Watney near your property! Our building has been left in a terrible state since DW took over management. Crime takes place in front of the CCTV we pay for and DW can't even access the footage we are paying for - they tell us we have to somehow get the videos for ourselves and take it to the police! Flooding, insurance claims, resident disturbance in the night, stuff everywhere, gross common areas, violation of planning laws...you're on your own and DW won't even respond to emails or calls.
Landlord
12th Apr 2024 (1 year ago)
L Truong
Daniel Watney are simply the best estate agents I have ever dealt with. Alice Telfer and Aisha Malik are always responsive, helpful and friendly in all interactions and any issues with the property (or indeed any other needs I may have). I would highly recommend them both!
8th Jan 2024 (2 years ago)
V Bahja
I personally have a very great experience with this agency. Everything was so professionally handled and my questions are answered in minutes through the whatsapp service. Never thought there will be agencies of this level and in a city like London, never! I am very grateful to have been communicating with Maria Amber and Aisha! You girls are the best! Thank you for your unconditional help while solving our queries!
4th Dec 2023 (2 years ago)
0
Awful. We were looking for a managing agent and called them. I endured a series of incompetent calls in which I was put through to the wrong person, messages weren't returned etc, then spoke at length to someone knowledgeable who never called me back on follow up, despite me sending him multiple texts and calling. Many times when I called reception no one picked up at all. If that's how they treat potential new business, can't imagine how poor the service would be if contracted.
6th Nov 2023 (2 years ago)
B Durney
Our experience in working with Daniel Watney LLP has been nothing but exceptional. We worked directly with Alex and Amy from the business rates department, Both incredibly professional and helped us achieve exactly what we set out to achieve. I couldn’t recommend them more highly. Fantastic communicators, ultra professional, and goal orientated.
1st Nov 2023 (2 years ago)
BAnkSpurs
I have a wonderful time staying at their property.
Great Experience.
Property Manager and Helpdesk are very helpful
Tenant
4th Aug 2023 (2 years ago)
A Davis
Ellie from Daniel Watney is always quick to respond and happy to help with any of our rental needs!
Tenant
21st Jun 2023 (2 years ago)
V Bodnarec
I have always had extremely good swift and efficient care from Daniel Watney. Over a decade of living in a property which they manage there have been several crises: flooding, a break in, various repairs and upkeep required. In each case I have been supported, the response immediate and the job done well
Tenant
5th Apr 2023 (2 years ago)
M Preto
place with excellent service... speechless.
?
2nd Apr 2023 (2 years ago)
V Kotelska
I had an exceptional experience with Daniel Witney during my tenancy. Their professionalism was outstanding, and they were always quick to address any maintenance issues we encountered.
At the end of our tenancy, the team fairly assessed our deposit deductions. They were considerate in their approach, taking into account normal wear and tear and only deducting a reasonable amount to cover any actual damages. This made the whole process of moving out a lot less stressful and more streamlined. Their transparency and consideration were much appreciated.
I highly recommend Daniel Watney for anyone seeking a reliable, efficient, and professional letting agency.
Tenant
30th Mar 2023 (2 years ago)
N Mwenda
As a tenant of a property managed by Daniel Watney, I was always impressed at their incredibly prompt response to requests, and their friendly and helpful team.
Tenant
30th Mar 2023 (2 years ago)
B Lanctot
Excellent experience so far with Daniel Watney. Our property manager, Aisha, has been very responsive to all our queries.
21st Feb 2023 (2 years ago)
C Visser
Daniel Watney took over from the previous managing agents and their service was exemplary, especially a Nicole and Maria.
Would definitely recommend this informative and friendly team
8th Feb 2023 (2 years ago)
J Tabore
Amazing agency. They were very helpful during my tenancy and especially during my check out. Very much recommend!
Tenant
31st Jan 2023 (2 years ago)
G F
Firstly my apologies for my dyslexia and any mistakes. Secondly I believe this is my second review for Daniel Watney.
As a long-term tenant; I think I’m coming up to 14 years, I can honestly say that I feel very lucky to have them as my agents – particularly in the current market – though I have felt that way pretty much since day one.
In no particular reason apart from possibly length of acquaintance, I would very much like to thank for their professionalism, help and kindness over the years, Julian,Guy,Ania,Casey, Amber,Electra,Ellie & my current & amazing Agent Aisha. I checked online for anyone I’d missed,but,they’re no longer with the company.
The fact that some of these star players have been there since my day one & have been promoted,says a lot about the company & it’s ethos.
I will be honest & admit to mental health problems,which can make dealing with people extremely difficult; the kindness/friendliness that I’ve encountered from day one ,enables me to function better & I never feel unheard or hesitant to open an email/letter, which in the long run makes my life easier.
This is in fact due to the excellent feeling of team spirit and also being able to build up a relationship over a long period of time with the same people; something very rare in today’s market.
At present there is a problem with a leak from the flat upstairs,It is the nature of old houses to play tricks and have their idiosyncrasies.
I’ve been dealing with Ellie and the lovely Aisha and cannot thank them enough for the speed with which they have prioritised and dealt with this problem.
A few problems that have come up over the years have always been dealt with by whomever is the acting agent and the wonderful Electra on the helpdesk. Please forgive me if I have it wrong, but, I believe that Ellie is now running that. Speaking to other friends who are renting I realise just how lucky I am.
It is the same each year when the dreaded rent renewal comes due the fantastic Anis;,Speeds the process along & is kind and fair,Not leaving one hanging in a state of expectation/not knowing what’s happening.
No one knows what the future brings,but,I hope I’m lucky enough to be a Daniel Watney tenant for a few more years.
No one has asked me to write this,though I know that there is a draw for a bottle of champagne. As a non-drinker this means little to me.
I’ve personally thanked both Ellie & Aisha regarding the current situation,even with all their other work,they take time to not just explain what’s happening,but,actually listen; a rare commodity in today’s world.
So wishing you all a wonderful weekend/or good morning I hope you all had a wonderful weekend. Depending when you read this.
Thank you all again and very best wishes to you and yours.
Guy F
Tenant
20th Jan 2023 (3 years ago)
H Hussain
Ellie Ellam was very helpful in assisting me with any issues I had with the property and ensure everything I needed was taken care of in a swift and professional manner.
Tenant
6th Dec 2022 (3 years ago)
E Catliff
I absolutely adore my Brook Green flat and have had a fantastic experience with Daniel Watney, in particular property manager Aisha Malik. She is always communicative, proactive and supportive even no matter how minor the issue or enquiry is. Working in property myself, I'm very aware of how challenging managing rental properties and their tenants can be so am incredibly impressed.
Tenant
16th Nov 2022 (3 years ago)
Will
Daniel Watney have been really helpful in managing our property. We requested that that they list our property ahead of our notice period as we were moving out early, and they co-operated and were able to market and show people the property efficiently.
Landlord
14th Nov 2022 (3 years ago)
L Sapor
Useless!
10th Nov 2022 (3 years ago)
D Spencer
Awful company
10th Nov 2022 (3 years ago)
N Mork-Ulnes
Andrew Boyd has been our contact and has been extremely responsive and helpful throughout.
5th Oct 2022 (3 years ago)
R Todd
I had a positive experience renting via Daniel Watney. The move in and out process was efficient, and they were always very quick to respond to any issues we had with broken appliances etc.
Tenant
30th Sep 2022 (3 years ago)
E Wolley
We’re currently in a lovely 1-bed let and managed by Daniel Watney. From the outset, they’ve been incredibly responsive, friendly and facilitating. The initial letting process can be painful and I’ve had previous experiences which rather make me dread it, however DW were very helpful and made it all very easy. The residents pack has everything you need for all eventualities, and when reporting any issues they’ve been fab. Thank you to Maria and Alice and the rest of the lettings team!Would highly recommend for a pain-free letting experience.
Tenant
7th Sep 2022 (3 years ago)
C Elliott
Absolutely outstanding service, brilliant friendly helpful and profesional team! Highly Recommend
27th Jul 2022 (3 years ago)
N Angelini
Really good experience with them, all the people were super kind and well predisposed. I highly recommend them.
24th Jun 2022 (3 years ago)
R Cake
These guys and George was brilliant and helped us reclaim money owed
25th May 2022 (3 years ago)
S Palfrey
We have only started working closely with Daniel Watney for the last couple of months providing a Passive fire protection service for the properties they look after, the communication from them was very clear and precise which made our job easier as we could provide a service exactly how they wanted and also the staff were very helpful with any queries and questions we have had.
16th May 2022 (3 years ago)
B Chana
Well guided service throughout from viewing to recieving key's..
12th Apr 2022 (3 years ago)
S Amos
I have been thinking quite hard the last 24 hours what to post after leasing a flat though the Daniel Watney team for 2 ½ years in Greenwich which has now come to an end.
They are GREAT and pretty on the ball in all areas. Yes, they have their ups and downs like any organisation.
I currently work in property maintenance and a believer in good communication, that is not always easy working in any environment.
I have developed a role of honour for members of the DW team for different reasons and would like to recognise: -
Alice, Nicola, new added Aisha, and a great contractor you use ABTEK (Steve) and not for getting all the team sitting in the background helping to support the service you provided.
Keep it going DW and hoping to be back with you soon taking on a new lease
Selwyn
Tenant
1st Apr 2022 (3 years ago)
L Hatt
I have been renting with DW for over two months now and I have had a great experience with everyone so far. My special thanks goes to my property manager, Ms Nicole Smith, who has helped me to solve every issue I have encountered yet in a prompt and efficient manner.
Tenant
24th Mar 2022 (3 years ago)
H Morad
Excellent estate agents - very helpful all throughout my tenancy!
Tenant
17th Jan 2022 (4 years ago)
R Martín
Very helpful and efficient landlord agency. Rented with them for two years and they were always quick on taking action whenever something was required in the property. Very understanding and accommodating regarding the deposit as well. Thoroughly recommend!
Tenant
6th Jan 2022 (4 years ago)
M Ladiwala
Great and prompt service; a shout out to Aisha Malik from the Daniel Watney team who has been very courteous, responsive and helpful whenever we have needed any assistance with the apartment.
5th Jan 2022 (4 years ago)
K Goggin
I have dealt with Lina Meza who I found to be very professional and helpful. She was very efficient and thorough in replying to queries which allowed for a smooth straightforward transaction.
23rd Nov 2021 (4 years ago)
R B
"Proof is in the pudding" as they say. After 21 years with Daniel Watney, a change in personal circumstances has meant I have had to leave the flat I rented and called 'home' for such a long time. Aside from the contractual annual inspections, I enjoyed almost complete peace and quiet, and left undisturbed by the management team looking after me. Having said that, whenever I had an issue which needed attention, this was always dealt with quickly, safely and efficiently, and often using the same few contractors to attend. I was always copied into emails sent to contractors who were asked to contact me directly to arrange either key permission or to give access at a time convenient to myself. Even at the height of the pandemic, Daniel Watney managed to prioritise maintenance issues, and have them rectified in next to no time. Covid restrictions were always taken into account, and I never felt unsafe when any contractor was in attendance.
As I said at the start, "proof is in the pudding" and I wouldn't have stayed for 21 years if this pudding was unworthy. I can only recommend with the highest respect and gratitude.
Ricky, 339.
Tenant
10th Nov 2021 (4 years ago)
C Fitzsimmonds
My issues was dealt with in a helpful and efficient manner
30th Sep 2021 (4 years ago)
R grothier
One star is even too much . After much research on Block management companies, chose Daniel Watney. They are on a 6 month trial with a view to a long term contract. So far they have been useless. And this is the trial period.
After posting 2 years ago I have to say that the service from Daniel Watney is worse than ever.
They are totally incompetent.
It is incredible that they can still operate as they are just useless. I suggest that anyone looking for a managing agent to block manage a small property stay well clear of these people
10th Sep 2021 (4 years ago)
J White
Amber Clarke?Williams? has been a brilliant property manager for us and very helpful.
9th Sep 2021 (4 years ago)
C Gray
I have been working with the team at Daniel Watney for over a year now helping them improve business processes and how they manage client data. During this time I have found them a great group of people to work with, very friendly and responsive so knowing how focused they are on the client outcomes and experience, I'd have no hesitation dealing with them in a personal capacity if the need came up.
31st Aug 2021 (4 years ago)
R Bland
I needed a new entry fob key urgently. Francesca Hill, Natalie McKenzie and Lina Meza between them made it happen, despite the restrictions of home working.
Many thanks
30th Aug 2021 (4 years ago)
G Rosolino
Our Agent Alice was very polite and reachable in every step of the way. My husband and I are new residents in London and we were not familiar with the rent process here - so Alice help us get though all the way, from scheduling the visits until the acceptance of our offer.
After that, we started the paperwork and Ania that also did a few meeting to ensure everything was correct.
It took only 10 days between scheduling the visit and moving to our new flat! Amazing service Daniel Watney!!! Congratulations! And special thank you for Freddie and Natalia that did all our reference checks!
Tenant
24th Aug 2021 (4 years ago)
J Oliver
Matthew has negotiated both a lease renewal and rent review on behalf of Harman Kemp. With his expertise and professionalism he guided us through each process, providing clear advice on the options we might take – securing excellent results. We were very impressed with the level of service, knowledge and communication.
Landlord
24th Aug 2021 (4 years ago)
M Aostalli
Quick answers, nice people :-) Good to be a tenant with them.
Manuel Aostalli, Hatton Garden 87
Tenant
18th Aug 2021 (4 years ago)
T Rowsell
Working on site in the Daniel Watney office as a contractor is always a pleasure. Liaising mainly with the business support and operations teams, they are continuously welcoming and professional towards myself and my operatives. I highly recommend them for a friendly and personal touch.
18th Aug 2021 (4 years ago)
R hines
Daniel Watney did a great job ensuring that our commercial rates reflected the value of our rental business. They achieved a significant reduction in ratable vale backdated. I was happy to pay their fees which were entirely contingent.
Landlord
11th Aug 2021 (4 years ago)
B Wilson
Atrocious, incompetent and expensive. For the last two years they have taken money from us and provided nothing in return. They need constant reminders to do anything. Late on delivery of accounts, disorganised on payments, simply just don’t know what to do. Organising the simplest of house related costs, electricity and gas, baffles them. Answering emails is a infrequent occurrence and when they do it just shows up how little progress they have made. Please do not use this company, although it appears they have lots of experience on their website they don’t or maybe they just don’t care about some of the properties.
6th Aug 2021 (4 years ago)
J Abouaf
Over 12 hours, in the middle of a pandemic, that 3/4 of our building, which is “managed” by these people, has no running water. Thames Water has already investigated. This is a building issue which is urgent, yet unresolved due to Daniel Watney’s lack of sense of urgency. This is negligence and is dangerous in the context of the pandemic. Daniel Watney is on notice.
26th Jul 2021 (4 years ago)
T O'donnell
24.05.2021 Our roof is still leaking into our Showroom. Through electric fittings. DW choose to ignore my emails and neglect to inform me that no-one has fixed our leak as promised. Only when I chase them do I get a partial response. They are hopeless.
We have been tenants of Daniel Watney for over eight years. Their customer service is abysmal. We have had continual leaks. One took over two years to repair. This was water from the waste system of the apartment overhead. It was never treated seriously nor with urgency. And now we have more leaks. They are refusing to pay redecorating costs. They ignore my emails. Do not return calls. Very bad landlord.
Tenant
24th May 2021 (4 years ago)
N Chowdhury
Daniel Watney were wonderful agents in our time as their tenants, especially during the difficult times caused by the pandemic. They are highly responsive, were prompt when any work on the flat was needed, and provided overall excellent service - I would highly recommend if you are looking for an estate agent.
Tenant
12th Feb 2021 (4 years ago)
T J
I am writing this as a tenant of 2 different properties managed by Daniel Watney in central London over the last 10 years. From my own experience, each time I contacted them and raised something, they would take care of the issue and send people around to address it. I really enjoyed my time living in their apartments. Nicole, the property manager I regularly spoke with was excellent and always on top of things.
Tenant
10th Feb 2021 (4 years ago)
R Swan
We at Panther have used the services of Daniel Watney for over 5 years and have always found them highly professional and highly efficient. We have many successful cases of reductions to RVs and are always made to feel like our issue is a the very top of their 'to do' list.
29th Jan 2021 (4 years ago)
M Morahan
Daniel Watney has been an invaluable extension of our own business over the decades. We use their services across the board from rent reviews to business rates expertise, together with a host of minor queries along the way!
We have found their approach to be logical, personable and effective. The team is consistent and has guided us at every stage in a variety of projects to achieve significant savings that we have been able to pass on to our own clients.
Thank you to the team Alex, Debbie, Tom, Richard and Matthew for your reassurance, professionalism and results!
Marion Morahan
Omnibus Workspace Ltd
29th Jan 2021 (4 years ago)
S Chalmers
Daniel Watney have been acting for BCA as rates adviser for many years and carry out the work diligently and professionally and we are seeing good results with our appeals. They also manage our rates payments which works extremely well and makes life a lot easier for our accounting teams. Would highly recommend them and our main contact Debbie Warwick.
28th Jan 2021 (4 years ago)
G Harwood
Our group of companies have been satisfied clients of Daniel Watney for over forty years. The service we have received both for rating and rent review matters has always been outstanding. Busworks Ltd
Landlord
28th Jan 2021 (4 years ago)
K Moran
Very professional and informed.
28th Jan 2021 (4 years ago)
D Hill
One of the last few partnerships based in the City. Service is excellent, beats the big corporates I have dealt with, much better partner led service for us.
28th Jan 2021 (4 years ago)
H Taylor
Really poor level of service! Guy on the phone sounded half asleep and about as helpful as a chocolate tea pot. Steer clear, far better and more approachable commercial agents out there.
22nd Jan 2021 (5 years ago)
A Smith
Terrible company. Poor service and bad attitude.
16th Jan 2021 (5 years ago)
Anonymous Landlord
Terrible company. Poor service and liars
Landlord
16th Jan 2021 (5 years ago)
S P
Wanton destructon has occurred of the West Harrow Gospel hall site, cutting down 500 metres of trees and wildlife habitats ignoring residents. Disgusting.
21st Dec 2020 (5 years ago)
R Radaev
We were renting from Daniel Watney for over three years and had very good experience. PM Amber is very helpful and always quick to respond.
Tenant
19th Jun 2020 (5 years ago)
C Taylor
Horrible just horrible
2nd Jun 2020 (5 years ago)
T Sinsa
Awful service. Have asked my landlord to leave them over their negligent service.
Our lift has been broken for over 2 weeks and their only answer is "yeah well, you're not meant to leave now are you" what a joke.
Tenant
24th Mar 2020 (5 years ago)
R Cook
Just ignore people for months very unprofessional ran by idiots
In response to your response. Having no records shows how much of a bad practice you're running. I have to contact suppliers myself to have stuff fixed, I may as well work for Daniel watney.
I've tried calling around 6 times to discuss prior to writing this but all I get is a voicemail. At midday on a working day.
Landlord
6th Sep 2019 (6 years ago)
S Nebot
Alice Telfer is an amazing and one of the most professional estate agents that we’ve had the pleasure of working with. She has been staying in touch with us via email and phone calls to see how our property search has been going and how she is able to further help us with our search, advice and explanation of the entire leasing process which is a rarity amongst other agents that we have found. She is always emailing and following up re properties that she feels is an ideal fit for my family and I based on our criteria and is continuously doing so.
She is very attentive to our requirements and STICKS to our budget request which is very important to us as some agents with other companies just don’t understand the importantance of this. Having an agent who listens to your requirements and tries to help tick all the boxes off is very important when looking for a property to rent as it is already a stressful process to search for the right property, the last thing you want is an agent that goes out of left field and doesn’t adhere to what you’re trying to articulate and communicate and this is certainly NOT her. She has been and continuously is very attentive to our property needs and search. Excellent!!!
I highly recommend Alice for anyone who is looking to rent and I will surely approach her again and again for our property needs not just for this time but also in the future.
I thank you so very much Alice for your hard work and dedication towards our property search and my family.
Kind Regards,
Shevy
Tenant
29th Jul 2019 (6 years ago)
S Khan
Wish there was option to give them 0 stars, advertised retails unit on their website, sign on street Caledonian Road, called them several times email them twice.
First was told person dealing with retail unit is on holiday.
Then emailed them no response called them again in few hours was told this time person was never on holiday unit has been let already but surprisingly it is still live on their website bunch of liars with suit and tie think are professionals running business cow boys they are
Cant name both so called professional here on google due to google policy initials are C and D, both are useless management if you dont want your staff wasting time you better make them work .
First waste of time having them sitting on desk lazy enough not able to respond to client emails
Second waste of client time probably does not matter for you but surely matters you dont pay them to sit on their desk
3rd Jul 2019 (6 years ago)
H Paxton
Tried to use website on mobile. - Doesn't work properly, phoned them too, no one picked up. Took my business and property elsewhere. Time wasters!
Seller
9th Feb 2019 (6 years ago)
J Szabo
Interestingly, despite the phony emails they sent, when called the agent, he hardly spoke English, and his manager wasn't much better either. All the Matt's and Stephen's suddenly couldn't understand the simple question, which house number I need to go to, so they rather vanished and blamed me for not to show up. I did show up and waited for 'Matt' in the rain for 20 minutes. When I told them I'm going to write a Google review, the manager's, 'Stephen' answer was: 'We will use our legal position in case of any comments you make.' ... Now, are you kidding me?????
31st Dec 2018 (7 years ago)
C Lover
Currently letting with them and we are all so happy with how responsive the team is. We were definitely sceptical after the previous comment but our experience has been good.
After moving in we have had some small issues, but they have got someone in as soon as possible to sort it.
Very friendly team who quickly respond over email or phone.
The only think I would say is that they may ask for a deposit larger than 6 weeks, so keep that in mind.
Landlord
4th Oct 2018 (7 years ago)
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