A Ormsby
Nick Scott and his team at Scott City sold our Barbican flat for us. Nick is a pleasure to work with, knows the Barbican - and the rest of the City - well. Highly recommended.... Read more
Seller
19th Dec 2024 (5 weeks ago)
S Campbell
Can’t fault Scott City: Nick and his team were kind, patient and efficient. They always answered the phone or got back to me straight away. My new flat rented within a week and I’ve opted for a full management contract with Scott City.... Read more
Landlord
7th Nov 2024 (11 weeks ago)
B Price
Great experience working with James! He was very knowledgeable and professional, always available to answer any questions. Would definitely recommend.... Read more
6th Nov 2024 (11 weeks ago)
R Owens
Great to deal with and very helpful. Best in class for the area.... Read more
8th Oct 2024 (16 weeks ago)
Marcc
One of the few actual good real estate agencies in London. Communication has been straightforward, Janette has been a huge help for me during the first few weeks after I moved in. Highly recommend!... Read more
Tenant
9th Sep 2024 (20 weeks ago)
Nick and the team at Scott City have been excellent throughout the process. They have achieved an excellent price for our property and have been professional and responsive to deal with at all times. Highly recommended.... Read more
Seller
9th Jul 2024 (6 mo. ago)
P Silver
I would like to thanks City Residencial Team for proving an excelente customer service in Liverpool. A special thanks to Harry for taking his time on showing me some properties.... Read more
17th Jun 2024 (7 mo. ago)
M Kovacevic
I would like to give special gratitude for Ms Janette Winyard. She was rally helpful and availabe during whole process.... Read more
12th Dec 2023 (1 year ago)
C Crawley
Renting from Scott city has been a superb experience. James was very helpful durning my viewing... Read more
Tenant
18th Aug 2023 (1 year ago)
Z
We've had great experience renting with Scott City! James was of great help, we managed to secure a flat in a matter of days... Read more
Tenant
7th Jul 2023 (1 year ago)
B c
A smooth and effortless renting process. Every query and question was answered by James Hendle, who was a kind and polite guide throughout. So far no complaints, would recommend very highly.... Read more
Tenant
17th Mar 2023 (1 year ago)
F Maxwell
Just started renting from Scott city and I have to say that they were so helpful through the whole process. The property was immaculate and an all round amazing property. The diligent and extremely friendly young man of James Hendle who showed me and my partner around the property, assisted us through the process and will be recommending him to my friends if they are looking for a property... Read more
Tenant
22nd Feb 2023 (1 year ago)
R L
Super friendly + responsive... Read more
19th May 2021 (3 years ago)
J Randall
The best agency we have ever rented from in London - quick and friendly service, continue to sort out maintenance issues quickly despite C-19.... Read more
Tenant
28th Jan 2021 (3 years ago)
A Nguyen
Rented an apartment with Scott City for a year and throughout my tenancy they were very helpful, quick to respond to my emails and calls and generally nice people. Had no problems prior to moving in and they returned the deposit very quickly after the move out. I’d definitely recommend this agency.... Read more
Tenant
21st Jan 2021 (4 years ago)
D Dwyer
We both rented a flat and purchased our first home through Scott City - both experiences were fantastic. Cannot recommend highly enough.... Read more
Seller
26th Sep 2020 (4 years ago)
M Espley
I have used Scott City for approximately 11 years. They are extremely professional, knowledgeable and efficient at what they do. Good people that are easy to deal with. I can't recommend the team highly enough.... Read more
23rd Jul 2019 (5 years ago)
E Cording-Booth
Scott City were a breath of fresh air to deal with - it's a small team who are so down to earth and friendly and not remotely pushy. This positive and hassle-free experience is exactly what we needed after a lot of stress with another, much larger chain of estate agents!... Read more
18th Jun 2019 (5 years ago)
C mckenzie
Excellent, professional and friendly service here especially when you need to leave items with them when attending the local court.... Read more
17th Jun 2019 (5 years ago)
L Doyle
My first experience in the property market was made stress free and comfortable as i entered my first rental agreement with the great help of Scott City Residental. The staff were friendly and informative throughout the whole process and i highly recommend them.... Read more
Tenant
22nd Feb 2019 (5 years ago)
E Ang
They do not communicate with you honestly but simply stall you when you make an offer in writing... Read more
20th Feb 2019 (5 years ago)
A Khaledian
Excellent agency, very friendly and professional, quick and helpful. Had an amazing experience with them to find my flat.... Read more
Tenant
7th Feb 2019 (5 years ago)
P Gupta
I have dealt with Scott City Residential for a number of years and I have always found their service to be excellent. All the staff members in their office are friendly and thoroughly professional in their dealings. I would not hesitate to recommend them to anyone who is considering to use their services for letting, renting, selling, buying or management of property.... Read more
4th Jan 2019 (6 years ago)
N Morris
Excellent service, always received prompt replies from staff, made the letting process smooth - would definitely use again... Read more
Landlord
23rd Dec 2018 (6 years ago)
Jon
excellent service, very friendly and efficient. Have always been good at communicating with me and going above and beyond to address any issues that need sorting. highly recommended... Read more
13th Dec 2018 (6 years ago)
G Kapoor
I have used Scott City Residential to rent in the City of London. Excellent friendly service, smooth transaction and always responsive. They have a very good steer of the property market in the City and this helped greatly in my search. Recommend!... Read more
Tenant
14th Oct 2018 (6 years ago)
A Wilkinson
Have used Scott City now for several years with no complaints. Excellent team and excellent service. Highly recommended - several of my clients now use them too.... Read more
4th Oct 2018 (6 years ago)
J Kimi
Avoid this letting agent. Small, very unprofessional and not client-oriented at all. The ways they are dealing with clients are very discriminating and irritating. We viewed one listed flat from them and were the first to place the offer and tried to negotiate with the landlord. (Even just one hour before the viewing, the letting agent Joe Davison called and postponed the viewing for another one hour). Since the agent itself is also the property manager, it is a great conflicts of interest for them to find tenants with some requests. Very surprisingly and irritatingly, Joe Davison was not responding at all towards our offer(neither email or phone for 7 days), and we tried to call him after 48 hours and every-time we called, he only said he would discuss with the landlord but however neglected us at all and did not call back as he promised on the phone. He even confessed that he just neglected us, and he knew some offer would appear as the landlord wish. We have told him plenty of times saying we are willing to negotiate but obviously he just used our offer as a standby to show to the landlord that he has done a good job. Pity also for the landlord, we are willing to pay even higher than the asking price but we don't even know whether the agent has already acted illegally to "choose" on the landlord's behalf since he can easily block all the information. Ashamed to have been in touch with such an agent in UK(as always letting agents are very quick in reaction to tell you yes or no within maximum 24 hours and try to help you either to negotiate or to directly find sth else). If you want to choose him, first check his linked-in profile and you will know why he is not doing a good job as compared to other agent in this competitive UK market.... Read more
Tenant
24th Sep 2018 (6 years ago)
J Baker
Top class service throughout the whole process of the sale of my mother in law's house . I would highly recommend Nick and the Scott City team .... Read more
Seller
5th Sep 2018 (6 years ago)
I Kasumova
Avoid this agency at all costs.
They are working with incompetent landlords like ours who wasn't doing repairs for 2 years and after the end of the tenancy he has been unlawfully refusing to return the deposit to us for more than 28 days, saying he needs to bring the flat up to the market, ignoring the fact that it is his own fault that he wasn't doing it in the due time. No help from Scott city, even though his actions are undoubtedly against the law and the contract. All they do is respond: 'We don't maintain this flat!'
We were left without hot water for three weeks during winter time as well - all thanks to that landlord.
Avoid.... Read more
Tenant
7th Apr 2018 (6 years ago)
A smith
Honest people. Friendly. Very helpful. Good knowledge of the Barbican. And available outside of 9 to 5 whilst transaction underway.... Read more
23rd Mar 2017 (7 years ago)
L Edette
In early 2015 Scott City rented the flat downstairs from me to a woman as tenant and with her as a "permitted resident" on the tenancy was an otherwise homeless man who was deranged and frequently had violent outbursts in the stairwell, banging a big stick on the stairs and wall and shouting foul language. I don't know what Scott City does re taking up references on people before renting to them, but it doesn't appear to have been effective given that Scott City allowed a violent, mad, stinking tramp to move in. The man would be violently banging and shouting in the stairwell for a long time during these outbursts, not just the time it takes to walk down the stairs. I was on occasions unable to go out when I wanted to because the man was having a violent outburst in the stairwell - so I was trapped in my flat until he had finished and left. I was always very scared using the stairwell in case I met him. I was wedging a chair against my front door whenever I was in as I was really scared of this crazy old tramp. Apart from the violence and disturbance and fright, the stairwell absolutely stank all the time he lived there. He was eventually asked to leave the flat, but the woman he was living there with was allowed to remain - and he then continued hanging around outside our building, sitting just watching the building for hours on end, and trying to get inside whenever he could - and it is clear he is indeed a tramp as he often slept the night outside our building. The woman tenant he was living with would over the road to talk to him, and it was eventually discovered she'd been sneaking him back to stay in the flat with her whenever no-one was around to see. I contacted Scott City to ask them to do something about this but was horrified when they responded basically telling me I was a liar because their tenant had told them the tramp wasn't hanging around outside the flat - when he was, every day and every night! Scott City would not accept what I said and would not do anything. Scott City is allowed the woman to remain even though they had been placed on notice that her being there meant the tramp hung around most of the time outside the building and often tried to get in. A little boy who lived in the building was scared to go out because the tramp was always there. I too was scared and felt my safety was at risk from this deranged violent character constantly around our building, watching our building, watching all the residents coming and going, and trying to get in. I eventually had no option but to go to the police, and in July 2016 the police managed to remove the tramp from the area. At that time, the woman's tenancy was then terminated by Scott City - something that in my view a responsible letting agent would have ensured happened much sooner. Scott City found these people, as I've said goodness knows whether they took up any references before allowing a deranged violent tramp to move in. Scott City basically called me a liar in what I was telling them during some of 2015 and seemed unconcerned about the threat to the safety of the residents of the building. Consequently, I would not recommend Scott City to anyone - especially if you are a landlord, beware because your flat could be occupied by a drunken violent stinking tramp like the flat below me was.... Read more
Landlord
7th Oct 2016 (8 years ago)
C McNamara
We have worked with Scott City on many deals and continue to work with them. The team is very professional and knowledgeable and we consider them one of the best agents specializing in City of London properties.... Read more
4th Feb 2016 (8 years ago)
P Torr
I've rented property from Scott City over several years now and always found the service exemplary.
The guys in the office are always helpful and willing to listen even if I've had concerns that weren't strictly speaking within their brief.
Recently I purchased my own apartment through them and they handled what could have been a challenging transaction with their usual professionalism. I think it's very apparent that this is a family run business who really care about their clients.... Read more
Buyer
4th Feb 2016 (8 years ago)
K Wright
We have been working with Scott City Residential for the last few years now, and they have always provided a top class professional service finding good tenants and managing our properties.... Read more
Landlord
4th Feb 2016 (8 years ago)