C Sun
Still charging a fee after canceling the subscription.
In addition, the first annual fee that I paid was $32. They charged again the next year after I canceled the service, and they charged $79.99 this time.... Read more
4th Dec 2021 (3 years ago)
M abdou
The best companies in the world to learn languages and to get certificates any level I love this ?????... Read more
27th Nov 2021 (3 years ago)
C Long
I love the app, definitely my favourite above other language apps. Staff are super friendly and helpful.... Read more
18th May 2021 (3 years ago)
M Huang
Nasty company. Stealing money. Just got charged for one year subscription without warning. Better to make a detour of this App. People lives hard lately not a human being behavior.... Read more
12th Mar 2021 (3 years ago)
L Bahr
Terrible customer service! They don't answer phones, and it takes forever for an email response. They only care about taking your money. Once they charge your card, they will not give a refund under any circumstance. Even if you request it minutes after it was charged. Another reviewer mentioned a money back guarantee; that's laughable!... Read more
3rd Mar 2021 (3 years ago)
B Wesdijk
Ignore your email, and try to drag it out as long as possible to avoid the 14-day money back guarantee.... Read more
29th Jan 2021 (3 years ago)
M abdou
The best companies in the world to learn languages and to get certificates any level I love this ??????... Read more
22nd Dec 2020 (4 years ago)
G Ustundag
Busuu charges your credit card without your permission.... Read more
1st Dec 2020 (4 years ago)
G Gcp
A really cool app. Loving the live lessons. I think it's a more serious app compared to Duolingo and the rest of them. It feels like I'm actually learning Spanish... Read more
14th Aug 2020 (4 years ago)
K S
Please avoid this company. They are sneaky in taking auto renewal payments without reminders, especially given the current crisis ww are going through. I used to like the app and company but they will see in the long run that this way of doing business will backfire on them.... Read more
8th May 2020 (4 years ago)
J Bowler
Auto-renewed my subscription with no warning. Unapologetic customer service and frankly Babbel and others seem to offer a much better system without cheeky renewals.... Read more
3rd Jun 2019 (5 years ago)
A Sunny
This company , they take money from our account illigally, even we dont want to continue premium account. after one day of payment they did avtomattically, they said not possibble to cancel. pay attention to this. very tricky - tricky way of behaviour. also in the bill, they dont write full information about ammount and credit card... Read more
4th Feb 2019 (5 years ago)
X Eng
The place is easy to find and has a roof top patio, but it was dark outside and didn't see much....... Read more
5th Dec 2018 (6 years ago)
S Poggi
I thought this was America.... Read more
31st Oct 2018 (6 years ago)
A Alali
good... Read more
21st Oct 2018 (6 years ago)
H bouteraa
Always with me helps me in everything... Read more
10th Oct 2018 (6 years ago)
J Attlee
I noticed a monthly payment going out to this company recently. Have no recollection of using it, but suspect I must have done a free trial some years ago while learning Mandarin Chinese and found it useless. The customer service person agreed to close my account but didn't refund me, quoting some small print I had apparently agreed to. Very sneaky way of deliberately obscuring the facts so that people trialing a product for free end up paying without knowing.... Read more
17th Sep 2017 (7 years ago)
A Zagidullina
Busuu HQ is a really beautiful office: spacious workspace, lounge area covered with bean bags, free snacks and drinks, and tons of talented people working on the awesome language learning app! Was here to participate in a Spanish intro test for their research and had a pleasure to meet a few Busuu employees. Awesome experience, glad I could visit this office!... Read more
29th Mar 2016 (8 years ago)
D Wyant
I hate this business because they stole my debit card details and took fraudulent payments from my bank account . Definitely avoid .... Read more
7th Mar 2016 (8 years ago)
C supakorntanakit
they did it to me too. Charged me. i didnt even know them. disgusting.... Read more
15th Dec 2015 (9 years ago)
? ????????
They stole my money by hidden subscription from credit card. Don't trust that company!... Read more
17th Jul 2015 (9 years ago)