I contacted Chris Lockwood about a property I was interested in but wasn't available anymore, so he immediately provided me with very good alternatives and arranged a viewing for later in the day. This was very well organised and his charm and professionalism made my partner and I feel very welcome during the viewing and very comfortable to be around. He practiced current safety measures very well and we all wore masks indoors as well as keeping our distance. He provided us with a paper brochure of the property and details for making an offer if interested. We discussed several things about the property in detail as well as the local area - looking forward to a pint and a bowl at Rowans with Chris in the future! ????
49 days ago
Amazing attentive service while they are trying to get the contract sorted and money off you, once you have moved in and they have your money they don't give a shit.
Emails go unanswered, Staff change over is a joke, when you do finally get to speak to someone your constantly told the same excuse of "its not our responsibility" so how can a company justify their £800 admin fees!!!
The most disgusting customer service I have ever experienced and I am going to have great fun taking this poor excuse of a business to court!!!!!
DO NOT GIVE THEM YOU HARD EARNED CASH!!!! Ludlow as a whole should be investigated especially the ACTON Branch!!!!!
2520 days ago