D Angoy
We have been working with Dunhill's for the last 30 years and we have to say that in that time Graham and his " crew" have genuinely been the best, most genuine Letting Agents we have worked with. The current team of Kelly, Dan and John are proper professionals who always act without question on any recommendations we give when carrying out gas safety or maintenance work on their behalf. Cannot praise them enough and long may it continue !!!!... Read more
Landlord
19th Dec 2024 (5 weeks ago)
H Peacock
We used Dunhill to find a flat to rent and it was a great experience. They are very quick to respond, and helpful if you have questions.
Note: If you need to visit the office, leave yourself some extra time, as parking can be tricky!... Read more
Tenant
18th Dec 2024 (6 weeks ago)
S Moody
Great service from Dunhill so far as both a landlord and tennant. Would highly recommend... Read more
17th Dec 2024 (6 weeks ago)
M Greenwood
Dan has done an amazing job on the sale of our house. Great attention to detail and no messing around. Highly recommended.... Read more
Seller
16th Dec 2024 (6 weeks ago)
M bird
Dunhills have proved to be the most professional and trustworthy agents. Always available to speak to, efficient and great at sorting out any issues between landlord and tenant. I can't rate them highly enough and so reassuring to work with a team that stays consistent. Thankyou Dunhill Property Management... Read more
Landlord
15th Dec 2024 (6 weeks ago)
J Day
Excellent service.... Read more
15th Dec 2024 (6 weeks ago)
C Robinson
Local independent agent with great staff... Read more
13th Dec 2024 (6 weeks ago)
S Stokes
I have used Dunhill to both rent and subsequently sell a property. Dan was incredibly helpful and communicative and throughout the process. Excellent service, and their fees are very competitive.... Read more
Seller
13th Dec 2024 (6 weeks ago)
L Giles
Absolutely shocking behaviour from them. I had viewed two property’s (which both didn’t end up suited for us) they claim they can’t keep showing property’s they haven’t got the time even though that is there job! The lady on the phone was rude and didn’t want to hear anything of what i had to say just kept saying “hm”. Absolutely awful. She also said i hadn’t got back to them about the first house i viewed but i have in writing i did in fact let them know we wouldn’t be going ahead with this property, in which i also had a reply! They have said they will be ignoring any enquiry i now make just because i haven’t had time to get back to them yet about a property i saw only 3 days ago!!!... Read more
12th Dec 2024 (6 weeks ago)
H Cookson
We expressed interest in a beautiful property and promptly got booked into seeing it. We also got followed up with by Dunhill’s quickly after the viewing where keen interest was expressed. This stage of our interaction was really positive.
However, after waiting for a week hearing nothing back and sending emails (which were ignored) we decided to call whereby being told the landlord had gone with another applicant (as is their right). We asked why they didn’t think to inform us and were just told ‘sorry’ without any further explanation or apology. Presumably, we would just not have ever heard again if we didn’t follow up with a call ourselves.
Considering we expressed such strong interest in the property and the quick turnaround time we required you would think they would do us the common courtesy of letting us know we were unsuccessful rather than us waiting and wasting a week of not searching for an alternative. Disappointing.
Update: I was since contacted since the review for an apology and with them taking responsibility for the lack of communication. I’ve subsequently amended the stars.... Read more
22nd Nov 2024 (9 weeks ago)
A Newman
Simply the best. Dunhill have let and managed property for me for over seven years, now. I can honestly say the service they provide is excellent. Everyone is extremely experienced, very helpful, and utterly professional. In my years I’ve come across many estate agents and letting agents, a few good, many bad, but Dunhills are head and shoulders above all of them. They’re meticulous where it matters, and utterly reliable. I can’t recommend them enough... Read more
Landlord
8th Nov 2023 (1 year ago)
P Olagunju
I had an exceptional experience with renting my apartment with Dunhill Property in Eastleigh. Their service was incredibly efficient, ensuring a quick and seamless process for renting my apartment. The staff was remarkably courteous, guiding me through every step with professionalism and patience.
The apartment I rented was not only in a great location but also impeccably clean, reflecting their attention to detail and commitment to tenant satisfaction. What truly sets them apart is their competitive pricing, offering the best deals in the market around the southeastern part of the UK.
I highly recommend Dunhill Property to anyone seeking a hassle-free, affordable, and pleasant renting experience.... Read more
Tenant
3rd Nov 2023 (1 year ago)
I had an exceptional experience with renting my apartment with Dunhill Property in Eastleigh. Their service was incredibly efficient, ensuring a quick and seamless process for renting my apartment. The staff was remarkably courteous, guiding me through every step with professionalism and patience.
The flat I rented was not only in a great location but also impeccably clean, reflecting their attention to detail and commitment to tenant satisfaction. What truly sets them apart is their competitive pricing, offering the best deals in the market around the southeastern part of the UK.
I highly recommend Dunhill Property to anyone seeking a hassle-free, affordable, and pleasant renting experience.... Read more
Tenant
3rd Nov 2023 (1 year ago)
K Crawley
We have used Dunhill property management for many years to both manage and sell rental properties. They are by far the best management agents we have ever had and we cannot recommend them highly enough.... Read more
Landlord
17th Oct 2023 (1 year ago)
S (McGreeb)
Recently bought my first home though dunhills.
Dan was amazing and genuinely the only person who seemed to know what was going on at times.... Read more
Buyer
24th Oct 2022 (2 years ago)
L S
Great experience with Dunhills, especially Dan who marketed our home. Dan has been extremely professional, communicates perfectly and exceptionally helpful throughout. Thank you!... Read more
Seller
6th Oct 2022 (2 years ago)
P Knight
I’ve used Dunhill for many years, they have always found me great tenants and given professional service. John and Dan always react quickly and efficiently... Read more
Landlord
5th Oct 2022 (2 years ago)
C Lay
John and Dan have been great, they gave great advice on the rental of my flat and I will certainly work with them in future.... Read more
Landlord
5th Oct 2022 (2 years ago)
L Charmoy
We are a family of two brothers trying to rent a two bedroom property and we were told that we are sharers and therefore couldn’t rent the property (we are family!)???????? Specifically by the estate agent John…... Read more
Tenant
30th Sep 2022 (2 years ago)
V Purdy
Brought a property through Dunhill and the service was great. Kept me updated throughout and assisted in expediting the chain where they could but overall great service - would recommend and the communication was great... Read more
Buyer
18th Sep 2022 (2 years ago)
redacted
From a tenant perspective these guys are very reasonable. They aren't overbearing or manipulating to try and catch you out, like some agents. Painless to let from them.
The reason for the lack of 5 stars is as follows:
- providing out of date agreement. It was dated 2019 and since this date laws have changed regarding charged. They should update their documentation to reflect this
- couldn't contact them in emergency. The emergency number provided was their office number and they were closed over the bank holiday... Read more
Tenant
30th Aug 2022 (2 years ago)
C Edwards
Great service from John and the team... Read more
2nd Jul 2022 (2 years ago)
tom
Dan actually knew about the property and properties in general and we genuinely trusted him. Very rare, thanks Dan.... Read more
11th Jun 2022 (2 years ago)
S Rhodes
Purchased a property from this Estate Agent. They were very helpful throughout the process and kept me up to date. Was a very personable service and even called up to ask how I was settling in after I moved in. Thank you again ??... Read more
2nd Jun 2022 (2 years ago)
G Dunn
Dunhill Property Management has looked after our property for four years. As remote landlords, I cannot praise Dan Bush highly enough – he is brilliant. Straightforward, efficient and lovely into the bargain. Always quick to respond to any of our concerns, we couldn’t be happier. We would highly recommend this letting agency to any landlords looking for an agent.... Read more
Landlord
16th May 2022 (2 years ago)
C Alexander
Dan from dunhill will go beyond and above to help any need you have, couldn’t find a better estate agent.... Read more
13th Apr 2022 (2 years ago)
M Farrell
John and his team efficiently found a good reliable tenant in what seemed no time at all!
Their attention to detail and thoughts for both us and the tenant were refreshing. We would recommend Dunhills without reservation.... Read more
Landlord
15th Feb 2022 (2 years ago)
T Mercy
It’s a discriminatory company, I paid holding fee for a property and we had started the documentation for long hours, waste of time and stress. Only for my holding fee to be refunded and I was told they have someone already for the property. Then the property was uploaded on right move again for let.... Read more
Tenant
19th Jan 2022 (3 years ago)
A Rudy
It was an absolute pleasure working with John Wray. As prospective tenants we have had a really harrowing experience in the present market. John restored our faith in human nature. He is the consummate professional with unparalleled experience, integrity and ethics. I believe any landlord who uses his services will have a perfect match tenant with relative ease. Although we took a different property, John treated us with warmth, kindness, good humor and the utmost respect.... Read more
22nd Jun 2021 (3 years ago)
F Walton
We are in the process of buying a property through John. He has been professional, friendly and reliable, has kept in communication, has always been quick to respond and has gone above and beyond in helping us throughout the process. John has been an unexpected pleasure amongst the usual stress of moving home!... Read more
Buyer
21st Mar 2021 (3 years ago)
C Wills
Dunhill have managed properties for me for many years, and have always been happy with the way they approach and deal with all aspects. I have no hesitation in recommending them to landlords or tenants.... Read more
Landlord
21st Feb 2021 (3 years ago)
J A
Dunhill has just completed a new tenancy for us having been our agent of choice for many years. We have often relied on their expertise and it always feels like we are given balanced advice without drama. We are kept informed about new rules for lettings and landlords as they arise and property management is pro-active so that important dates are not missed. We recommend Dunhill.... Read more
Landlord
19th Feb 2021 (3 years ago)
P Heath
We have rented via Dunhills for the last 10 years and always found them courteous, professional and helpful.
They have always responded well to problems and ensured the landlord resolved issues and faults in a timely fashion.
I would highly recommend John and his team at Dunhills.... Read more
Tenant
19th Feb 2021 (3 years ago)
A Norris
I have always found John and his staff to be the utmost professionals. Every call and email are responded to quickly and nothing seems to be to much of a problem. I thoroughly recommend Dunhill Property Management because of this.
The rental market can be really stressful at these times but I didn’t find this an issue when using John and Dunhill Property Management. Everything was dealt with in a Covid-19 secure way which was refreshing as I haven’t found this to be the case with some other rental companies. The paperwork and checks were carried out quickly and painlessly and the whole process went extremely quickly form beginning to end.
If you are looking for a new property to rent or to sell yours then I can’t recommend them highly enough.
Thank you for all that you have done for me in these trying times.... Read more
Tenant
18th Feb 2021 (3 years ago)
P Hurst
Used Dunhill Property to sell my property. I found the team to always be more than happy to help, and nothing was too much trouble. John is very knowledgable and I would recommend to anybody considering selling or letting their property.... Read more
Seller
17th Feb 2021 (3 years ago)
G Burgess
I enquired about a property for rent in the Southampton area in early January. My enquiry was returned, the very next day and a viewing arranged for that afternoon. Covid related measures were adhered to and Kelly was very professional relaying information at a distance. The property was well presented and affordable so I applied for the tenancy.
With just a few pieces of paperwork and a few checks carried out my tenancy began just a week afterwards.
From start to finish the process was easy and professionally dealt with.
I would recommend Dunhill's as the Agency to use to get you into your next home.... Read more
Tenant
8th Feb 2021 (3 years ago)
O Davies
We used Dunhill Property when moving. We found them to be courteous and professional, nothing was too much trouble and they responded to any queries promptly. We would not hesitate to recommend them and use therm again.... Read more
6th Feb 2021 (3 years ago)
Kittyhawk72
I am in a tennacy with my partner, he abused me mentally and physically, phone dunhill for advice as i had to leave the property and they refused to take me off the tennacy even though I told them the situation. Dunhill didnt care and refuses to take me off, I cannot afford the rent on 2 places, I will have to go to court for a occupation order, I also requested the landlords contact details but have received nothing. Do not rent from these guys not worth it.... Read more
Tenant
5th Feb 2021 (3 years ago)
E jelf
Excellent service! John has helped us with letting and selling properties and we have had nothing but fast, reliable, friendly service from him and his team under sometimes stressful times! They have always gone out of their way to ensure that ourselves and tenants have been looked after. I cannot recommend them enough!... Read more
Seller
24th Dec 2020 (4 years ago)
A Jordan
We rented a property with Dunhill and they were very good to deal with. Completely professional from start to finish, everything was done properly, always good to deal with and no issues at the end of the tenancy.
A refreshing change from past experiences with other agencies. I would highly recommend.... Read more
Tenant
24th Nov 2020 (4 years ago)
J Savidge
I would absolutely recommend Dunhill Property Management. They managed the let of my house a few years ago and were exemplary in dealing with me as the landlord and my tenant. They were very supportive of both 'sides' when the water tank burst and we had to get it replaced under guarantee, stressful for me and the tenant. It was all managed in a kindly, professionally and timely manner. We have just bought a house through them and consider them to be efficient, professional, courteous, responsive and a pleasure to deal with. We had nearly sold our house twice over the past two years and nearly bought a house twice. So this last attempt was, as you might imagine - a little bit of a challenge for us. We expected things to go the same way as before. I'm pleased to say that John's predictions of the positive outcome and the possible time frames were pretty accurate. I would say this was because of his experience. Throughout he promptly responded to our contacts, kept us informed and reassured us when necessary. We know he contacted relevant people and did exactly what our solicitor said he needed to do. We felt he did what we feel an estate agent should do. We didn't feel quite the same about our solicitor we are sad to say. We successfully completed around the time expected and have been in our new house a month. In my view this evidences a professional and experienced company. We would not hesitate to recommend Dunhills for lettings or sales. They are top notch.... Read more
Landlord
20th Aug 2019 (5 years ago)
O Stoenescu
I've been with John and Dunhill for 3 years.Very nice people, very professional.
I would like to show my gratitude with this message.
100% I will recommend Jonh to anyone.
Thank you John for your support... Read more
14th Aug 2019 (5 years ago)
M Cruet
We can honestly say what a very professional company, John and the team have been 100%supportive over the selling of our late fathers house. We where kept in the loop at all times regarding viewings and John is always on hand to offer a helping hand and advice. We would use Dunhill's again and would 100% recommend this estate agent. Big thank you X... Read more
Seller
12th Aug 2019 (5 years ago)
C Barker
We had been trying to sell our property for about a year and a half, we had tried many agents before Dunhill, some online and some well known highstreet estate agents. We decided to give Dunhill ago on a recommendation we had, John sold our property within months of going on the market with Dunhill. John is not what I would call a typical estate agent, he certainly goes the extra mile and is hard working, but not in your face like a lot of of estate agents. We were kept informed and even when I texted or emailed John late in the evening he would always respond promptly much to my surprise! I would certainly without a doubt recommend Dunhill Property Management, they took the stress out of it and were brilliant. Thank you John.... Read more
Seller
5th Aug 2019 (5 years ago)
E (Realmanntastic89)
I lived in a property managed by Dunhill for 2 and half years. Throughout that time when we had issues Dunhill were slow to respond and react and on 2 occasions I had to get the council to step in, in order to resolve faults that they were legally obliged to rectify within 21 days, of which one we had to wait 3 months!
Upon leaving the property we should have also been given to option of paying an early exit fee having given suitable notice. However we were refused as Dunhill told us the landlord was putting the property up for sale and they would not be looking for new tenants ruling that option out. However the following Monday after handing the keys back Dunhill had put the property back up for rent! So in affect lied to us costing me and my girlfriend hundreds of pounds in fees and rent we shouldn't have had to pay.
I will never be renting a property from Dunhill again as their lack of professionalism and honesty has left a sour taste in the mouth and has burned a large whole in my pockets!... Read more
Tenant
5th Aug 2019 (5 years ago)
T Cusworth
Very friendly and extremely helpful. Thank you for everything. Very happy in our new home.... Read more
3rd Aug 2019 (5 years ago)
Kerryann
My tenancy recently ended with this letting agency, all I can advise is not to use them.
I am not sure if it was them or the landlord but the replies were always really slow. The landlord never wanted to get anything done on the house.
Again I state try not to use this company.
The only good thing was how quick the deposit came back out the end of the tenancy.... Read more
Tenant
1st Aug 2019 (5 years ago)
R Baker
Small office with only two workers, abit close for comfort but they work well with the space they are given.
Houses rented off them do get a fast response when you ask and they have a good connection with their landlords.... Read more
Landlord
29th May 2019 (5 years ago)
G CHAPMAN
Always property to rent at whst seems a good price... Read more
9th Dec 2018 (6 years ago)
H Syders
Wanting to simply view a property. Told even though I had money to pay the full 12 months rent upfront that he would ‘check with his manager and call back’ then Phil Hurst very awkwardly said bye. NEVER heard back. Extremely poor customer service. Now in a lovely property thanks to Beals letting agency with excellence service from the start. Feel like I dodged a bullet with Dunhill if the customer service is this poor from the start good luck renting a property with them.... Read more
25th Nov 2018 (6 years ago)
A Robertson
We moved into a lovely property in Swanmore in December 2016 thanks to the folks at Dunhill. They made every part of the process simple and we couldn’t be happier.
Since we moved in, on the couple of occasions we’ve had to contact them with requests for the landlord (relating to keys, decoration etc), their response has been swift and positive. We also had a plumbing query when the gas boiler was being inspected for safety and it was fixed there and then. Quite a contrast from our last place.
In addition, all the paperwork has been thorough and professional.
We’ve dealt with Phil, Kelly and John, all of whom have been extremely friendly, efficient and helpful.... Read more
Tenant
8th Mar 2017 (7 years ago)
S Marszall
Have used Dunhill for the past 6 years to manage and let out my property and recently to sell it. Service has always been excellent, would highly recommend.... Read more
Seller
28th Dec 2016 (8 years ago)
D Hearty
Dunhill Property Management were outstanding in the sale of our property. Right from initial engagement through to completion we were kept fully up to date with progress and felt very happy with the service we received.
Our sale became very complex due to matters out of our control. Dunhill took all of the stress away from us and dealt directly with both sets of solicitors to identify a solution. They went above and beyond expectations to ensure a successful outcome.
Both Phil and John are an absolute pleasure to work with and are a credit to Dunhill. I would encourage anyone to use their services and I will absolutely be using them again in the future.... Read more
Seller
7th Oct 2016 (8 years ago)
I Hale
I contacted dunhill about a local property. After waiting over a week for a reply I contacted them again and was told that I could only view the property I was interested in if my other half removed a previous comment on Google review (which was completely justified). I did not appreciate being blackmailed like that. We would have happily removed the comment if dunhill had proved they can offer decent customer service. Shocking company. Avoid.... Read more
23rd Aug 2016 (8 years ago)
I paterson
Dunhill team have rented out a property for me for the last 10 yrs and have now sold this for me . Throughout this time and the variety of tasks performed, they have been professional, very efficient and extremely helpful .
I would recommend the company to anyone requiring a high standard of service . Thank you Graham , John and Phil.... Read more
Seller
18th Aug 2016 (8 years ago)
L Daniel
We recently bought a flat through Dunhill Property Management and were very happy with the service we received from Phil, he did his best to ensure that the sale went through as quickly as possible. Thanks very much!... Read more
Buyer
17th Aug 2016 (8 years ago)
E Gauden
I am a landlord and Dunhill Property Management has looked after me and my property for twelve years. Living abroad, I have to say that all members of the company have always gone out of their way to help me and my tenants. As far as I am concerned, the fee I pay is well spent because I am able to trust and rely on this company to look after my interests so that my tenants are happy: so many agencies do not! Thank you Dunhill, keep up the good work.... Read more
Landlord
24th Jun 2016 (8 years ago)
N olden
We rented a flat for my parents from Dunhill Property and we were very impressed with the way that John did all of the pre tenancy checks and was very diligent and professional throughout. As a result of this excellent service I knew that as a Landlord I could trust Dunhills to look after my own rental properties. I feel that Dunhills give full protection to both the tenant and the landlord and anybody that have not been happy with the service may have tried to manipulate the system for their own benefit in one way or another and should go elsewhere anyway!... Read more
Landlord
27th May 2016 (8 years ago)
P Ian
Sold and bought through Dunhill Property Management. The sale was straightforward and Phil and John were both helpful. The purchase was not so straightforward but Phil seemed to be doing all he could to facilitate the process and we got there in the end! On the whole Dunhill provided a significantly better experience than we have had with other estate agents.... Read more
Seller
23rd May 2016 (8 years ago)
L Legg
Excellent customer service and communication throughout the process of selling our house. Good constructive feedback after viewings and agent was flexible regarding viewing days/times. Would recommend them.... Read more
Seller
27th Apr 2016 (8 years ago)
A Stoat)
A thoroughly bad, awful and unprofessional estate agent. Look also at the reviews for them on allagents. People like this lot are the reason laws were made.... Read more
8th Sep 2015 (9 years ago)
A Waterhouse
Looked at renting a property through Dunhill. Awful customer service and completely immoral conduct. An unethical company.... Read more
Tenant
27th Aug 2015 (9 years ago)