We are so pleased that we chose Enfields to sell our property, they have been absolutely amazing, from start to finish, and this all took 6 months!! The details and photos were quicky processed and our house was on line within 48 hours. The viewings came in and our house sold within 48 hours at asking price.
A big thank you to Will for advertising the property and a massive thank you to Shaun - he has had a real challenge to get us exchanged on our purchase, very determined, never gave up, very confident and knowledgable, informed us of any news - a lovely person to deal with. Couldn't have done it wiithout him.
Definitely recommend to anyone. Best Service ever!!!
Throughout the whole tenancy Enfields have been reluctant to help with any maintainence that has needed doing and have waited 9 months for their approved contractor to get the parts for some of the fittings he needed to fix.
When wanting to end the tenancy I called back at the beginining of January and they told me they will discuss with landlord, 4 days now before the tenancy runs out they advise that they didn't believe me when I said I didn't want to renew and so didn't actually accept that as our notice, they didn't advise me at the time that it had to be in writing and so are now charging us an extra months rent all for a mouldy flat which we have had to live with for a year! Do not recommend renting a property in Balmoral court, Regent's Park road
Horrible service two properties we liked and tried to put holding fees on have been told we are not allowed and then someone else takes the property! Been discriminated against because my fiancée is pregnant and they are wary of using guarantors! Poor poor service! Won't be using them again.
One of the best estate agents around. I used Pearsons for my recent Ocean Village flat sale, I was impressed by the professionalism shown throughout the process, from the initial marketing, through to the viewings, which resulted in two offers, ultimately leading to the sale of my property. Pearsons also facilitated the process with the solicitors, keeping things moving right through to completion. I'd be very happy to use Pearsons again.
staff are friendly enough when you are initiating lease, but will suck every last penny then can out of you when you are leaving them
This was the firsat time we have sold a property and the help and knowledge that was provided by Nathan and his team was second to none. After all of the horror stories we had heard about cut throat real estate agents we were worried about how we would be treated but the whole team were proffesional throughout. Thank you for your help and we will reccomend to anyone who asks.
Probably the last Estate Agent I would use in Hedge End. Often posts junk though my letterbox saying they have a genuine buyer looking for a property in my street, a technique that is trying to drive the market and encourage otherwise contented people to sell. It is very annoying and Richmonds are the only local agent who stoop low enough do this. They have also let a neighbouring property to people who they clearly didn't vet well enough...
"Its very rare that I review anyone or anything. Its even rarer that I review a company that I am not using or employing myself directly. The reason for this review is simple. Without a shadow of a doubt Charles Carr deserve full recognition for a job extremely well done! I'm not a fan of Estate Agents and the Agent I have used for this move has disappointed me and will not be getting a review!
All the staff at Charles Carr are extremely friendly and you feel like they actually know their jobs. I've been to properties where clearly the agents knows absolutely nothing about the house they are supposed to be selling which is off putting at best.
Where Charles Carr excel though is in their after sales. I dealt mainly with Louise Carr. She was quite simply excellent! In fact our purchase of the house nearly fell through when the chain fell apart,. Louise did everything she could to keep her vendors happy until we sourced another buyer for our property. Louise went above and beyond herself throughout the whole process. She was in contact with my solicitor, my buyers solicitor, my estate agent and of course myself. Her consistent clear, communication was invaluable.
As everyone knows moving house is stressful enough and we feel that Louise Carr has striven to get us through it with vigor and pace and quite frankly was the only person I could rely on when my solicitor and my estate agent let me down. If I ever decide to move again I would use Charles Carr in a heartbeat but hopefully after this stressful move it will be quite a wile before I do this all again. James P
The service from the agents was less than satisfactory however I made the huge mistake of signing up with their recommended solicitors CGM as a combined package. They have been appalling and it turned out it would have been cheaper to sign up with them myself (which I definitely would not recommend).
I'm still fighting to get my money following the solicitor overpaying my mortgage balance & charging for the following year's service charge. Carter Edwards also didn’t send me the details for cancellation until after the cancellation period had ended.