Being a first time buyer, I had very little knowledge of what to expect when purchasing a property, compared to experiences I had with other agents, Enfields were a class above. I was dealing with Sam and his calm nature and his knowledge put me at ease and that made me trust him. I had a great experience using Enfields and would certainly use them in the future.
Throughout the whole tenancy Enfields have been reluctant to help with any maintainence that has needed doing and have waited 9 months for their approved contractor to get the parts for some of the fittings he needed to fix.
When wanting to end the tenancy I called back at the beginining of January and they told me they will discuss with landlord, 4 days now before the tenancy runs out they advise that they didn't believe me when I said I didn't want to renew and so didn't actually accept that as our notice, they didn't advise me at the time that it had to be in writing and so are now charging us an extra months rent all for a mouldy flat which we have had to live with for a year! Do not recommend renting a property in Balmoral court, Regent's Park road
Fantastic service team are really lovely and helpful. They have put 100% effort in finding me a buyer for my house. Highly recommended
Horrible service two properties we liked and tried to put holding fees on have been told we are not allowed and then someone else takes the property! Been discriminated against because my fiancée is pregnant and they are wary of using guarantors! Poor poor service! Won't be using them again.
I can thoroughly recommend this branch of Fox & Sons. They all worked incredibly hard to achieve a successful sale for my late Aunt's property. Aaron Cassidy deserves particular praise for his dogged determination (& patience!) to keep the sale on track following a few glitches in the final few stressful weeks prior to exchange & completion. He went above and beyond what would normally be expected of a Negotiator - I will always be grateful to him.
worst agency chris myres is the trouble in that branch try a professional agency like goadsby
We were under pressure to relocate to Southampton for a new job. Sophie at Charles Carr was prompt, professional and more importantly patient as we thought through our options and visited our prospective new home several times. Even after our offer was accepted, she continued to stay in touch and facilitate our relocation. Thanks Charles Carr.
The service from the agents was less than satisfactory however I made the huge mistake of signing up with their recommended solicitors CGM as a combined package. They have been appalling and it turned out it would have been cheaper to sign up with them myself (which I definitely would not recommend).
I'm still fighting to get my money following the solicitor overpaying my mortgage balance & charging for the following year's service charge. Carter Edwards also didn’t send me the details for cancellation until after the cancellation period had ended.