We had a great experience with Enfields and especially with Sam, as he looked after us from the beginning, making an extra effort to ensure all the parts involved are working together so we can be moving into our new house as quickly as possible. Big thank you x
Throughout the whole tenancy Enfields have been reluctant to help with any maintainence that has needed doing and have waited 9 months for their approved contractor to get the parts for some of the fittings he needed to fix.
When wanting to end the tenancy I called back at the beginining of January and they told me they will discuss with landlord, 4 days now before the tenancy runs out they advise that they didn't believe me when I said I didn't want to renew and so didn't actually accept that as our notice, they didn't advise me at the time that it had to be in writing and so are now charging us an extra months rent all for a mouldy flat which we have had to live with for a year! Do not recommend renting a property in Balmoral court, Regent's Park road
Horrible service two properties we liked and tried to put holding fees on have been told we are not allowed and then someone else takes the property! Been discriminated against because my fiancée is pregnant and they are wary of using guarantors! Poor poor service! Won't be using them again.
One of the best estate agents around. I used Pearsons for my recent Ocean Village flat sale, I was impressed by the professionalism shown throughout the process, from the initial marketing, through to the viewings, which resulted in two offers, ultimately leading to the sale of my property. Pearsons also facilitated the process with the solicitors, keeping things moving right through to completion. I'd be very happy to use Pearsons again.
staff are friendly enough when you are initiating lease, but will suck every last penny then can out of you when you are leaving them
We were under pressure to relocate to Southampton for a new job. Sophie at Charles Carr was prompt, professional and more importantly patient as we thought through our options and visited our prospective new home several times. Even after our offer was accepted, she continued to stay in touch and facilitate our relocation. Thanks Charles Carr.
The service from the agents was less than satisfactory however I made the huge mistake of signing up with their recommended solicitors CGM as a combined package. They have been appalling and it turned out it would have been cheaper to sign up with them myself (which I definitely would not recommend).
I'm still fighting to get my money following the solicitor overpaying my mortgage balance & charging for the following year's service charge. Carter Edwards also didn’t send me the details for cancellation until after the cancellation period had ended.
I would highly recommend Stanfords Estate Agents. We were selling our property via the easy mover scheme with Taylor Wimpey and we felt at ease even with the pressures of having to sell within 4 weeks. Billy was incredibly professional and supportive throughout the whole process. With sales reps darren and Lauren keen to understand our needs and the USPs of our property before finding the ideal buyings.
Can not thank them/ recommend them enough
Very disappointed with the service provided by Darren. I had two occasions where he showed very poor service. The most recent one where I made an offer on a flat, he didn’t even bother to reply to my e-mail, I had to find out myself that the property was sold. I guess he has too many clients and therefore he doesn’t care. Definitely wouldn’t’ t recommend them!