The team at Stortford have been a delight to work with; they are professional, courteous and responsive.
Its hard where to start on one of these reviews as you are about to describe one of the biggest ocassions and investments in your life, so you want it to be meaningful and from the heart, as its not just another product from Amazon.
My Partner and I were taking the next step of selling our properties and purchasing one together in a different county. We tried some local village agents in the vacinity of where we lived and i wasnt 100% impressed as I have high expectations, and wasnt getting the feeling they were selling our home, only a feeling of seeling another house.
I then thought our property would attract the London market as well as the local market and decided to call Savilles in Bishops Stortsford, even though it was a relatively small property in comparison to what I thought the kind if property Savilles would normally be interested in. Gosh I was so wrong. I was and still to this day am so thankful that Hannah Tomlin answered the phone and we had a chat for a good 15 mins, followed up by a property visit and meeting days later. From that moment onwards we knew it was Savilles we wanted to give our home to, simply becasue Hannah treated it and spoke of it as if it were her home. We were made to feel throughout the entire process, every time we spoke we had their fullest attention, our priortiy were their prioriy. No conbversation was ever cut short or rushed, (and i can waffle on sometimes) Hannah was gracious, patient, switched on like you wouldnt believe, and just knew the right timings of calls, conversations and emails.
Hannah and the team, I felt went out their way, albeit for them it was probably their every day service, to the point they even tried to help with our ongoing purchase.
Sadly, and I truly mean sadly we were purchasing our new property from a Knight Frank agent in a different county, which has to be in all my years the worst experience ever, I was totally appauled by the disrespect, pressure, cockyness and disconnection with them.
Hannah, Sarah and all the team, thank you.
To all the readers, I have no hesitation in recommending Hannah and her team and Im sure you can see why. I dont write reviews often due to time, so when I write one, I mean it.
In the words of Tina Turner. They're simply the best !
We saw a property they had for sale. They arranged a viewing and we placed an offer and throughout the purchase process we had great support from Hunters. Can highly recommend them for their professionalism, care and attention to detail
Excellent service for renting out our property, Toni is very helpful ,friendly and very efficient. Will use Hunters again for our rental needs.
Dealing with this company has been an absolute pleasure. Tarak was friendly, helpful and approachable. I would highly recommend. Thank you and keek up the good work, there is noting more appreciated than dealing with a professional, honest and trust worthy company.
I have been waiting for the return of my deposit for almost two weeks now.
I’ve sent over 10 emails (one daily basically) and am getting no response at all despite various team members being copied in.
I was told to send over my account details and have heard nothing since.
They have since responded with the below comment which is so unprofessional. Not only is their comment vastly inaccurate (I lived with my housemate) but you get a feel for how they manage their business and issues that will arise.
It’s the kind of service you expect from McDonnalds.
Andrew and Andrea were great from day one, very honest and detailed answers to any questions I have. Highly recommend Leysbrook if you are looking to rent, best estate agents around.
Absolutely amazing service from start to finish. We recently bought a house through Leysbrook and nothing was ever too much trouble. Simon, Andrea and Andrew are all lovely. We were first time buyers so had to ask a lot of questions and they were always on hand to answer. Later in the process Andrew worked amazingly hard to speed it up and ensure we completed as fast as possible. Without his patience and dedication I doubt it would have gone through nearly as quickly. We are so grateful. An estate agent like no other, we will be highly recommending to friends and family.
I've been renting with Mackay for the last 6 years... They have looked after me well during this time, dealing with any issues quickly and efficiently. Rachel has been my contact over the last year or so, she has been very friendly and helpful throughout. I would definitely recommend this Agent for renting property.
Monday 8th June 2020 it took lots of phone calls with lots of messages being left just to arrange a second viewing. The viewing then took place on the Wednesday 10th June. While on the viewing we decided to make an offer in which we were told would be refused but never the less the agent would get back to us with feedback. Well on Friday, we called for a responses to our offer and can you believe we were told somebody would get back to us !! Nearly a week later and still no feedback or response to our offer. Very unprofessional as these agency is and are instructed to sell properties for their vendors. I understand that we are in the middle of a pandemic but come on whether you’re working from home or in an office a phone call takes seconds. No excuse for the lack of professionalism.