Looking for a property for my parents , i visited all estate agents in Ware. Without doubt Mahe and her team were the most friendly and accommodating and we felt comfortable with them from the start. We bought and sold a property through Mahe and although there were a few inevitable glitchs the move went well. At all times Mahe and her team were available, informative and happy to answer any concerns, and we paid the agreed price on completion. I would definitely recommend Mahe and her team at William H Brown , Ware to any prospective customers.
Unfortunate I cannot give 0 stars. If you are looking to rent a property I would recommend you stay clear from this estate agents. From start to finish they have been no help at all. They did an inspection on the property and then lied and wanted me to do their job for them on more than one occasion (take photos, measurements etc.) when landlord allowed his workmen to let themselves into property while I was out I called to make a complaint and was told they were at lunch and would call back but surprise they never did. Was asked to leave property 3 months early again no help I had to chase numerous times on advice about the process and how to retrieve my deposit. Then when the landlord wanted to keep my full deposit it was like bye bye from estate agents and I never heard from them again, while they helped the landlord write up his case against me. Maybe I was just unlucky but I would never use them again and I wouldn’t recommend them to anyone else.
We have used Savills on several occasions and they have always been excellent but this move they surpassed themselves. The entire office and viewing team all headed by Justin Godfrey, worked tirelessly to ensure that the right buyer found our house. We were kept in the loop at all times and were assisted in our many efforts to purchase a new house in Bishops Stortford as well as sell our own home. The staff were always superbly informed and helpful and went above and beyond the call of duty with assisted viewings and, commiserations when purchase attempts fell through regardless of whether or not introduced by Savills. I cant recommend Savills in Bishops Stortford more highly for realistic advice, professionalism, effort and results.
Mrs S B
Would highly recommend. A professional, efficient and friendly service from all the staff.
Finding a new property for me is always a daunting experience, however this was not the case with Leysbrook! Simon and Andrew made every step very easy! Outstanding support from start to finish, not forgetting how knowledgeable, friendly and trustworthy they both are! Not only did they assist me with my move, but I received some fantastic advice along the way!
If you are looking for somewhere new to rent or buy, than I highly recommend that you must start with Leysbrook!
Transparent, accessable, knowledgeable of lettings market, solutions driven. Wholly recommend.
A first class agency with excellent marketing and a passion for excellent customer service a real breath of fresh air. The work they do to promote Sawbridgeworth is also to be highly commended. I can’t recommend them highly enough!!
Monday 8th June 2020 it took lots of phone calls with lots of messages being left just to arrange a second viewing. The viewing then took place on the Wednesday 10th June. While on the viewing we decided to make an offer in which we were told would be refused but never the less the agent would get back to us with feedback. Well on Friday, we called for a responses to our offer and can you believe we were told somebody would get back to us !! Nearly a week later and still no feedback or response to our offer. Very unprofessional as these agency is and are instructed to sell properties for their vendors. I understand that we are in the middle of a pandemic but come on whether you’re working from home or in an office a phone call takes seconds. No excuse for the lack of professionalism.
Thank you to Jake and the team for all the help in selling our house. I would definitely recommend you to all my friends. You kept me up to date with everything that was going on and helped with paperwork and solicitors. A fantastic service thank you x
Lovely people working there but found it al a bit too relaxed and laid back. Not enough communication, felt like I was making all the calls and popping into the shop.