P Hall
We put our house on the market on a Friday, 12 viewings over the weekend and five offers on the Monday, with a queue to view of disappointed people. Managed over the asking price and completed some 11 and a bit weeks later. Jo, Molly and Ella in particular were helpful and supportive throughout. Thank you.... Read more
Seller
23rd Nov 2021 (3 years ago)
P owen
Massive Thank You to Jo Platt and her Worcester team. Brilliant - attentive, enthusiastic, friendly and professional. Less than 12 weeks from signing off brochure to sale completion. [On my birthday!] That’s pretty good going. Brochure was top quality, perfect images and plans by Rob. Communicated details of the sale 100% perfect.
I really enjoyed working with you all very much indeed – Jo, Ella, Molly, Ellie and Lori – thank you again.... Read more
Seller
14th Sep 2021 (3 years ago)
L Gorman
Fisher German sold my mother-in-law's property mid-way through the pandemic and were just excellent. She was downsizing from the home she had been living in for 20+ years therefore it was an emotional move. Fisher German handled the whole process so professionally and delicately, she was purchasing via another agent who was just so disinterested. Fisher German's support, guidance and general care throughout was second to none. Highly recommend their service and have been spreading the word ever since!... Read more
Seller
26th Aug 2021 (3 years ago)
J Cockayne
We bought a house through Fisher German earlier in the year. All dealings with them throughout the buying process were first class. I can safely say that if it hadn't been Ellie's patience and perseverance in helping to push the purchase through we wouldn't have made the June stamp duty deadline. We really appreciated Ellie's hard work and professionalism, she is a great asset to your business. I would have no hesitation in using Fisher German's services in future.... Read more
Buyer
17th Aug 2021 (3 years ago)
D Burtoft
We received a first class service from Fisher German supporting the recent sale of our property in Worcestershire. From initial recommendations, to brochure and photography, to the manner in which the whole process was handled, everything was super professional!
Of particular note was the support given to us by Ellie Lockwood who managed the interactions with other sellers and solicitors in the chain; nothing was too much trouble and she gave us fantastic support despite selling at one of the busiest times in history!
All the staff we dealt with were equally helpful and efficient.
We thoroughly recommend Fisher German Worcester.... Read more
Seller
6th Jul 2021 (3 years ago)
A Clark
We received outstanding service from Fisher German from the outset. Staff were always cheerful and courteous with an excellent upbeat telephone manner. Bookings for viewings were done efficiently and communication was excellent. The brochure was produced very professionally with beautiful photography.
Ellie Lockwood, who dealt with our sale, was first class and went over and beyond our expectations. Very knowledgeable and with excellent people skills, she was always positive, cheerful and helpful even when busy. If not immediately available, she always returned calls swiftly. She was very responsive and professional at all times.
We would have no hesitation in recommending Fisher German.... Read more
Seller
25th Jun 2021 (3 years ago)
G Walton
My partner and I met Molly Holden-Milner from Fisher German this week and she was absolutely fantastic. She provided a friendly service and made us feel at ease. She has great customer service skills and we enjoyed our house viewing with her.... Read more
26th Mar 2021 (3 years ago)
A Candy
Fisher German are by far the best agent I have used. Professional service with excellent communication - Jo Platt went above and beyond to ensure things went smoothly.... Read more
26th Feb 2021 (3 years ago)
P Farley
FIsher German were recommended to me by a friend when I was looking to rent out my property and I have not been disappointed. Friendly, efficient and thorough, they have provided excellent service from my initial enquiry to finding me a suitable tenant. 5 stars!... Read more
Landlord
22nd Feb 2021 (3 years ago)
L McElevey
A massive thank you to the residential team over at Fisher German Worcester. I have recently sold my house through them and they made my whole experience reassuring, smooth and hassle free. My main contact there was Ellie and she was very professional whilst maintaining contact to keep me up to date. I wouldn't hesitate to use Fisher German in the future. Thank you all again.... Read more
Seller
2nd Feb 2021 (4 years ago)
V Harris
I have just purchased a new house and the service that the residential team in Worcester provided throughout was faultless! I had regular updates & was kept informed. I highly recommend Fisher German, top agents... Read more
Buyer
28th Jan 2021 (4 years ago)
G Lockwood
Good service, helpful and polite staff. An enjoyable experience.... Read more
28th Jan 2021 (4 years ago)
J sheehan
Had a pretty rubbish experience with these guys. The lady in the office I dealt with was aloof and uninterested, and made no efforts to engage with me, as though she was too good for her trade. Was a shame it wasn't the same person who showed us around the house cos I'd probably have bought through her.... Read more
27th Dec 2020 (4 years ago)
H M
This company is rude and unprofessional. I have rented many houses from many companies and they are usually very eager to assist a potential client. Not so, in the case of this place. They can’t even be bothered to reply to enquires, citing Covid as the convenient reason why, yet other companies have been happy to provide a virtual tour of properties online. I would not like to be in the position of being a tenant of theirs having to report a problem, that’s all I can say.... Read more
Tenant
15th Oct 2020 (4 years ago)
M Giles
Great people to have dealings with!... Read more
14th Sep 2020 (4 years ago)
T Jarecki
Complete waste of time and a pain to deal with.
It was my third run with Fisher and German, and every one of them is a pain one has to prepare themselves to go through.
Not responding to phone calls and emails. Long waiting time to see a property (1-2 weeks). Every time, I was able to find a much better property through other agencies between the time it took me to book a meeting and attend it.
So, effectively, when Im going through properties to rent, if something is with F&G for me it means its unrentable.... Read more
Tenant
29th Jun 2020 (4 years ago)
S Deacon

I rented a property from Fisher German (they were "Halls" initially) for about 3-4 years, and can honestly say they are the worst estate agents I have ever had to deal with.
We experienced a large water leak at one point from the property above us, and were told that the walls would be repaired and repainted within a few months, and absolutely nothing was done in the 2 years we remained there. We also made them aware of mould issues in the bathroom of the property, and nothing was done about this either despite their assurances.
I moved out of the property in October 2018, and despite requesting the deposit on the day I moved out, I have yet to receive it back (it is currently nearly March 2019). They have stopped responding to my emails at this point and seem to now be avoiding me altogether. As this is representative of the customer service I received while I was actually living in the property, I'm not sure why I was expecting any different.
If you are a property owner/landlord looking for a managing agent for a property, I sincerely recommend that you avoid this company at all costs. Go with a company that actually cares about the people living in your property and aren't just looking to take money from them. I'm sure they look reasonable at first, and will be happy to take your business, but they'll literally stop caring at that point. Avoid them, and take your business elsewhere. You'll thank me later.
And if you are looking for a property to rent, go with literally anybody else. Avoid Fisher German at all costs. Even if it happens to be your dream home, seriously, just avoid them and live somewhere else. You'll thank me later.... Read more
Tenant
28th Feb 2019 (5 years ago)
Terrible client experience.
Unfortunately due the competition that exists in finding a place to rent, especially in a small place like Worcester, irrelevant of the service they will always get business because of the demand. As a result of this the company sees no need to offer a pleasant experience for their tenants. The staff seem disinterested and are very difficult to communicate with due to their lack of ability to form relationships with their clients. For example, if you attempt to query an issue or anything such as this their response always makes you feel like you are a burden and they cannot wait to get off the phone with you. I have to say this is a shame because the property itself is fantastic and I can only feel sorry for the landlord who is paying for a significantly substandard service.
If you can avoid using Fisher German Worcester, then do.... Read more
Tenant
27th Oct 2018 (6 years ago)
A Smith
This company is dreadful there attitude is disgusting they talk over you when your speaking they have got no customer service skills at all there is 2 “ Alfie” called Aimi Bates and Joanne and I never had such disrespect of 2 “ ladies” in all my life!!!!!!!!!... Read more
29th Nov 2017 (7 years ago)
F Gittins
I work here... Read more
5th Mar 2017 (7 years ago)
B Taylor
Shocking treatment from halls Worcestershire
Arranged a meeting with a third party after my offer was accepted
Never let me know after I was told my offer was accepted and I would receive the contract I was ensure everything was going well
They arranged a meeting three weeks into proceedings and struck a deal never even told us they were actively continuing to market and arrange viewing with other parties
I only found out they struck a deal with another party by calling to see how it was going
The partners attitude was awful dismissed me as if I did not matter
Underhand deceitful company
They won't let me register a complaint
They was no apology
For the record we had the money we have a good credit rating
If they had of asked we would have paid more
The fact was they did not care it is about who you know not what you know
Please be careful planning tour future around these untrustworthy people... Read more
Buyer
25th Nov 2016 (8 years ago)
A User.
To make all the decisions associated with moving house one naturally wishes to collect all the info possible. Early in the search it's not directly in the interest of any agent to take the time out of their busy schedule to go through various properties in various areas discussing the trends/schools/geography etc... I approached Halls seeking some insight into the local market, the areas to look at and those to 'ignore' - at least in the context of my own circumstances/preferences. Despite the lack of immediate incentive they were beyond helpful! Having had several experiences quite different to this one (one of which was just across the road) I wanted to share, and thank those at Halls for adding some much needed objective positivity into our initial steps in the search. While I can't promise that the house that chooses us will have a Halls board outside - I will be happy to find it does!... Read more
1st May 2014 (10 years ago)