J Noble
Awful service, booked a viewing for 4.30, multiple other viewers turned up at the same time, was told it would be just us. Turned up 20 mins late and no knowledge of property. No answer from the office phone, really terrible service. Avoid.... Read more
20th Jan 2025 (21 weeks ago)
M Groves
I try to keep an eye out for properties that are empty and vulnerable close to my house but sadly am instead treated like I'm being nosy. Shame as I used to work st Connells. Also so many rented properties are not being maintained and are dragging areas down.... Read more
1st May 2024 (1 year ago)
M Weston
Did not respond to requests for viewing... Read more
5th Dec 2023 (1 year ago)
S Smith
We are currently buying a house through Connells warndon villages and I have been absolutely overwhelmed by the professionalism and dedication to get the job done from Courtenay ! She’s been nothing but helpful the whole way through, she rings me with regular updates and helps me with anything I need, nothing is to much trouble! When we move in the future I will 100% be contacting Courtenay!... Read more
26th Jul 2022 (2 years ago)
Angie
Good website... Read more
5th May 2022 (3 years ago)
K ryan
I have used Connells to both buy and sell my property and have always found them to be friendly, professional and knowledgeable in their field. Tom Wallace's Mortgage advice is second to non and he has always secured me the best deal tailored to my needs as well a friendly, knowledgable and professional approach.Keri and Lucy are both exceptional professionals who provide an excellent service and are a delight to work with. They have always provided me with what has felt like a bespoke personal experience, giving me huge confidence that they always have my best interests in mind. I would not hesitate in recommending Connells Warndon.... Read more
Seller
23rd Feb 2022 (3 years ago)
I have used Connells to both buy and sell my property and I have always found them to give a friendly, professional and personal service. Tom Wallace, is a pleasure to work with and has always given me excellent mortgage advice, securing me the best deal possible. Keri and Lucy are also exceptional professionals who are always friendly and approachable, knowledgable in their field and they give you huge confidence that they are always acting in your best interests. I wouldn't hesitate to recommend Connells Warndon.... Read more
Seller
23rd Feb 2022 (3 years ago)
L Dawkes
Tom at Connells really helped us throughout the whole purchase process of our first house, will gladly recommend him and will definitely return once my fixed term is up ????... Read more
Buyer
16th May 2021 (4 years ago)
K Howarth
Fantastic promo service had a no preassure valuation, polite, friendly and professional. Thankyou Kerixxx... Read more
24th Apr 2021 (4 years ago)
As first time buyers we couldn’t of asked for a more helpful and supportive estate agents. They’re always at the other end of the phone to answer any questions or worries that we have.
The communication in the office is exceptional, with Tom (mortgage broker) being so quick to respond and update us with the process.
Such a professional and organised company, HIGHLY RECOMMENDED!! :)... Read more
Buyer
8th Mar 2021 (4 years ago)
M 123
Very helpful all the way through the process of purchasing our house. Thomas Wallace (mortgage advisor) goes above and beyond when needed...thank you! Lynsey and Paul... Read more
Buyer
19th Dec 2020 (4 years ago)
C Eastwell
Tom the Mortgage Broker is well informed and professional whilst being friendly in his approach. He uses his considerable skills and knowledge to look for and achieve the best outcome for his client. Tom will get back to requests for information and no question is too much trouble, he will also take the time to ensure his answer is understood.... Read more
15th Dec 2020 (4 years ago)
S Marsh
Re - Thomas Wallace
Dear Mr. Morgan,
I would like to take this opportunity to express my appreciation to one of your members of staff "Thonas Wallace " on how he delt with my case over these past few months.
He was extremely professional in all aspects of his work.
Time management was one of the areas that impressed me the most and restored my confidence in our younger generation.(he did what he said he would do)
He also showed empathy and patience on dealing with me going through a device.
Communication skill are outstanding,he is an asset to anyones business.
I am sure as his line manager you are fully aware of this.
I would like to thank you for an excellent
Service, I would recommend Connells to anyone
Yours sincerely
Mr. S.G.Marsh... Read more
20th Nov 2020 (4 years ago)
IreneB
A few hiccups with our sale and conveyancing to start with, but Ravi and Vicky got us over the line despite the pandemic. We are indebted to them!... Read more
Seller
25th May 2020 (5 years ago)
A Ahmed
The team are ever so helpful, and very friendly. Lucy & James have been great!
My mortgage advisor Thomas Wallace, he is the best. Simplified the whole process.... Read more
18th Mar 2020 (5 years ago)
P house
We bought our home and what a 5 star service and their team is so good dealing with us all the way to the End in getting our Home in Worcester so many thanks to all the Team and Especially thanks for the Mortgage Team and the Assistance they provided in getting us a Mortgage.
MR A GILL MRS.S GILL WORCESTER... Read more
Buyer
11th Mar 2020 (5 years ago)
A Davidson
When I made an appointment with Connells it was because I has used them before for my mortgage 15 years ago.
When first in this difficult position I went to my current mortgage lender who declined my application leaving me worried and scared. Thomas made no empty promises but assured me he would do everything he could to find me a mortgage.
At times I was stressed and finding all the paperwork too much but Thomas reassured me and helped where ever he could with documents and explaining what to do.
I am so impressed with the knowledge and understanding Thomas has of the whole process and will never be able to express my sincere thanks enough.
I would not hesitate to recommend Connells to anyone who is looking for a mortgage.
Many thanks... Read more
19th Feb 2020 (5 years ago)
R Anthony
5 star service from this estate agents! Lucy and James were on top of my house purchase from start to finish without me needing to do any chasing which I know is rare when buying, and if I did ever call the office, they were always very helpful and would deal with my query very quickly. Tom the Mortgage Advisor was also really helpful and professional and knows his stuff. If you're looking for an all in one where you can get mortgage/purchase/sale/solicitors all sorted together with great service, I would highly recommend Connells Warndon!... Read more
Buyer
27th Jan 2020 (5 years ago)
G Griffin
Great staff, especially the mortgage advisor, Thomas Wallace. Really appreciate all the help given. Thank you.... Read more
24th Jan 2020 (5 years ago)
A message
Tom is the best around, very professional and helped with everything from start to finish no stress for me he did everything.
Tom Always answered texts and phone calls even on days off and holidays! Made the process very easy for me.
I would 100% highly recommend Tom and his services to anyone thinking of applying for a mortgage. Thanks Tom... Read more
14th Jan 2020 (5 years ago)
T Kay
Tom was very professional from start to finish and made the process of getting the mortgage very easy. He was always a text message or phone call away and explained each step of the process in a way which we could clearly understand.
I would highly recommend Tom and his team + services to anyone thinking of applying for a mortgage. His service was second to none!... Read more
7th Jan 2020 (5 years ago)
D Willmer
We have recently had our mortgage arranged through Connells at Warndon, where we were very fortunate in having the services of Tom Wallace, their mortgage adviser. Though our situation was unusual he searched out an excellent mortgage deal. It took some time to arrange because of its special circumstances but throughout the process Tom’s professionalism, knowledge and tenacity proved invaluable. We cannot recommend him high enough.... Read more
24th Oct 2019 (5 years ago)
E Venckute
Very dissappointing service, not sure how they're selling anything. I called 3 times, once every for 3 weeks to arrange a viewing and no one's ever got back to me. Over 2 months later the same property is still on the market. Good luck selling it.... Read more
23rd Aug 2019 (5 years ago)
F Hobbs
So I Recently went through my first mortgage process, I found a house through Connell's estate agents, And fortunately they had the expertise of a Mr Tom Wallace. As the main mortgage advisor at the time he made the process easy to understand and broke everything down that I needed to know, once we had decided on the best route to take and the best deal for me he set to work and got the job done.
The fact I’ve brought into Connell mortgage services for life, I feel a great sense of satisfaction and security knowing they have such strong staff working there.
Once again many thanks buddy much appreciated.
Freddie... Read more
Buyer
3rd Jul 2019 (5 years ago)
G Songra
I would like to say a big thank you to Thomas and all of the team at Connells Warndon! Excellent customer service and always with a smile.
I would certainly recommend Thomas Wallace the Mortgage Advisor! He was fantastic doing my re-mortgage and the team at Warndon were just great all round.
I will happily recommend to all of my friends and family!... Read more
19th Jun 2019 (5 years ago)
B Richens
I had the pleasure of having my mortgage arranged through Connells, it was a tricky one to arrange due to me having one years of accounts but Thomas Wallace was a fantastic Broker and highly recommended.
He dealt with all the ins and outs, and went way above expectations. Very happy with him and Connells.... Read more
12th Jun 2019 (6 years ago)
W Conn
I couldn't be happier with the service and advice given by Tom Wallace who reduced my mortgage by 8 years and saved me thousands. Anyone in the same position should see Tom he's worth every penny... Read more
5th Jun 2019 (6 years ago)
S Chandler
Beware of first impressions. We were very impressed by the manager who visited to value the property. We agreed that there would be a planned open day to market the property and create interest. Something that was important to us. The very next day these agents were showing people round.
We had two failed sales before finally agreeing to sell to the buyer who they said were “ready to go and could complete early December” but in reality could not and our Lawyer said hadn’t even got their mortgage in place.
On the plus side they are very approachable and always answer the phone.
Unfortunately they also recommended Premier Property Laywers who were a complete shambles, were extremely hard to speak to, didn’t represent our interests at all when agreeing dates with the buyers lawyer, didn’t verify identification until the day of exchange and would not have exchanged on that day if I hadn’t threatened to pull out.... Read more
Seller
8th Jan 2019 (6 years ago)
W Reeves
Had Lucy around for an evaluation, she was so enthusiastic and professional and just so friendly she’s a credit to your company that’s why we went with Connells... Read more
14th Nov 2018 (6 years ago)
C J
We found the whole team very approachable and helpful throughout but Lucy whose help, knowledge and persistance during the latter stages of the sale was especially outstanding and we couldn't have asked for more from an estate agent. The 4 stars is just down to having to chase for regular updates towards the beginning of marketing however once a sale was agreed these came thick and fast.... Read more
Seller
15th Aug 2018 (6 years ago)
C Fortune
The Connells team were amazing! As first time buyers we were a bit clueless about the process and Nick was very patient in explaining what we should be doing and what our options were at every step and remained in really regular contact with us. We found working with our own solicitors a bit like swimming through treacle (I understand this is quite normal), have Nick there to inform us of what we should specifically be chasing our Solicitors for and when, really helped us push things through as fast as we could. It honestly felt like Nick wanted us to move into our house as much as we did!... Read more
Buyer
6th Aug 2018 (6 years ago)
D Harry
We recently listed our home in Warndon through Connells and the level of service received has prompted me to leave this review. Buying and selling a home is stressful at the best of times and we are so grateful to the team at Connells, Warndon for their utmost professionalism, honesty, transparency and very good advice even when it put our interests before theirs. They delivered exactly the service Nick promised on his first visit and were very generous with advice, keeping us fully informed. Having worked with numerous other agencies in the area before, I highly recommend Connells.... Read more
Seller
1st May 2018 (7 years ago)
V Vogstad
Everybody at Connells were extremely helpful, from the people helping us sell, the people helping us buy, and the mortgage advisors.... Read more
Seller
16th Aug 2017 (7 years ago)
Rob
AVOID THIS ESTATE AGENTS!! They accept you from the start for tenancy to get you to pay reference fees, only to then say the landlord changed their mind, a month later and 10 emails I am still chasing my refund of fees resulting in me having to go to small claims court!! They couldn't care less about you just want your money!... Read more
Tenant
15th Nov 2016 (8 years ago)