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Home
Estate Agents in Exeter
Hometrust - Exeter - Sales

Hometrust - Exeter - Sales

33 reviews

Opens Monday at 9:00am

61 South Street,St. Thomas,Exeter, EX1 1EE

Hometrust - Exeter - Sales hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Hometrust - Exeter - Sales does have 33 reviews, with an average score of 3/5 If you're looking to sell in Exeter, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Cooksleys Residential Sales and Northwood - Exeter. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:30am - 12:00pm
Sunday Closed

View all details

Hometrust - Exeter - Sales Reviews (33)

Have you used this agent?

M Grove

Absolutely AWFUL COMPANY. Do NOT USE. You will regret it if you rent your house out with them. They do not address issues. The manager is extremely rude and does not deal with complaints. AVOID AVOID AVOID... Read more

9th May 2024 (11 weeks ago)

D Perrin

After renting with Hometrust, I've been so impressed with the great customer service they provide. Aly and her team are very helpful and friendly – would strongly recommend them... Read more

22nd Apr 2024 (14 weeks ago)

K Bryant

Absolutely fantastic service from the staff that I've dealt with at Hometrust. If I've had any issues in my property, Aly and the team have dealt with them promptly, efficiently and more importantly, they've made each experience stress free for me. Would recommend this company to anyone. Professional, friendly, excellent service.... Read more

22nd Apr 2024 (14 weeks ago)

Anonymous Tenant

The WORST company I have ever had the displeasure of dealing with. All of their staff are unpleasant. If the house you are looking at renting is perfect but managed by Hometrust, it isn't worth it. The branch manager Aly is condescending, sarcastic and rude - she shouted down the phone at my partner and made sarcastic remarks as he asked for 24 hours notice for a visit to our home. When asking for her managers details to make a complaint, she refused to give them and gave the contact details of a staff member who works underneath her. They tried to blame us for the poor work of the handyman they hire who bodges every job he touches. And now, I'm in a dispute with them over getting our deposit back over things that are wear and tear (an example being mould in the sealant in the unventilated bathroom) as well as some dust left on top of the fridge and door frames which apparently requires "professional cleaning". Absolutely ridiculous, I would not recommend Hometrust to anyone.... Read more

31st May 2023 (1 year ago)

S Hurley

0 stars is not an option! The WORST company I have ever had the displeasure of dealing with. All of their staff are unpleasant. If the house you are looking at renting is perfect but managed by Hometrust, it isn't worth it. The branch manager Aly is condescending, sarcastic and rude - she shouted down the phone at my partner and made sarcastic remarks as he asked for 24 hours notice for a visit to our home. When asking for her managers details to make a complaint, she refused to give them and gave the contact details of a staff member who works underneath her. They tried to blame us for the poor work of the handyman they hire who bodges every job he touches. And now, I'm in a dispute with them over getting our deposit back over things that are wear and tear (an example being mould in the sealant in the unventilated bathroom) as well as some dust left on top of the fridge and door frames which apparently requires "professional cleaning". Absolutely ridiculous, I would not recommend Hometrust to anyone.... Read more

31st May 2023 (1 year ago)

J Leyland

Hometrust is a great company, really quick to resolve issues at my student property. Very clear terms and good for my 2 years renting with them. Aly and the team are so helpful and welcoming.... Read more

19th Aug 2022 (1 year ago)

T Chamberlain

Really responsive to requests and helped out massively with problems which has been left by prior tenants. Thomas... Read more

21st Oct 2021 (2 years ago)

A Newmarch

I let with Hometrust for 2 years while studying at Exeter. We had a few issues throughout the year and they were very quick to provide help and support. I would especially like to extend my thanks to Aly, who regularly went above and beyond to help us out. My one major regret regards the return of the deposit at the end of my final tenancy with them. We were initially charged a lot of money for minimal cleaning work, however after dealing some back and forth came to a slightly more reasonable agreement. Regardless, I have given them a five star review as they were so hands on and wonderful until this point, just make sure you leave your house spotless when you move out. Many thanks again to Aly and the team.... Read more

2nd Sep 2021 (2 years ago)

F Simms

We lived at a property managed by Hometrust for 5+ years. They were always quick to respond to problems, helpful and accommodating of requests. Repairs were always timely and questions answered quickly. Even more then that, when the building, the street and the landlord started having water problems (old properties, interconnected ancient water pipes, complex subleasing) and we needed to move out, they went above and beyond to get us moved out to a great new place as quickly and easily as possible. Aly in particular was fantastic, and fought to get us back every penny of our deposit. It was great to find a place that cared about tenants, as too often estate agents more or less ignore the rental side of the market, leaving tenants at the mercy of landlords. Great to have a housing agent who had our back when things got tricky!... Read more

16th Apr 2021 (3 years ago)

R alias

Resonable service !... Read more

11th Jun 2020 (4 years ago)

M Kerridge

We gave extremely short notice but they managed to fit us in perfectly for a viewing. Aly, the manager of Hometrust, was exceptionally friendly and professional. Knew the area perfectly and clearly had a very high standard for the properties she looked after. She even gave me some great tips and things to keep in mind when looking at rented property. Couldn't have asked for a better viewing.... Read more

8th Jun 2020 (4 years ago)

R Codling

Super smooth process, great service from start viewing to tenancy completion ????... Read more

14th Feb 2020 (4 years ago)

R Scoular

Completed unorganised, didn't respond to our requests. Not the service I would want from an estate agent. Would not recommend.... Read more

30th Jan 2020 (4 years ago)

W Orlowska

Such friendly and helpful staff, definitely recommend to Exeter students!... Read more

2nd Nov 2019 (4 years ago)

C Martin

Very helpful and quick with everything. The flat was completely redone before I moved in (walls painted, tiles/flooring changed), even small things were replaced like the washing machine (which only had some damaged paint) by a brand new fancy one. Lovely friendly staff and quick to accommodate to your personal needs. They really do go the extra mile.... Read more

9th Oct 2019 (4 years ago)

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