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  1. Home
  2. Hometrust - Exeter - Sales
Hometrust - Exeter - Sales Logo

Hometrust - Exeter - Sales

Opens tomorrow at 9:00am
61 South Street,St. Thomas,Exeter, EX1 1EE
Hometrust - Exeter - Sales hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Hometrust - Exeter - Sales does have 30 reviews, with an average score of 3/5 If you're looking to sell in Exeter, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Cooksleys Residential Sales and Northwood - Exeter. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 9:00am - 5:30pm
  • Tuesday 9:00am - 5:30pm
  • Wednesday 9:00am - 5:30pm
  • Thursday 9:00am - 5:30pm
  • Friday 9:00am - 5:30pm
  • Saturday 9:30am - 12:00pm
  • Sunday Closed
View all details

Hometrust - Exeter - Sales Reviews (30)

Have you used this agent?
  1. 47% 5/5 Stars
    47%
  2. 3% 4/5 Stars
    3%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 50% 1/5 Stars
    50%

Anonymous Tenant

1/5 Stars
The WORST company I have ever had the displeasure of dealing with. All of their staff are unpleasant. If the house you are looking at renting is perfect but managed by Hometrust, it isn't worth it. The branch manager Aly is condescending, sarcastic and rude - she shouted down the phone at my partner and made sarcastic remarks as he asked for 24 hours notice for a visit to our home. When asking for her managers details to make a complaint, she refused to give them and gave the contact details of a staff member who works underneath her. They tried to blame us for the poor work of the handyman they hire who bodges every job he touches. And now, I'm in a dispute with them over getting our deposit back over things that are wear and tear (an example being mould in the sealant in the unventilated bathroom) as well as some dust left on top of the fridge and door frames which apparently requires "professional cleaning". Absolutely ridiculous, I would not recommend Hometrust to anyone.... Read more
31st May 2023 (10 mo. ago)

S Hurley

1/5 Stars
0 stars is not an option! The WORST company I have ever had the displeasure of dealing with. All of their staff are unpleasant. If the house you are looking at renting is perfect but managed by Hometrust, it isn't worth it. The branch manager Aly is condescending, sarcastic and rude - she shouted down the phone at my partner and made sarcastic remarks as he asked for 24 hours notice for a visit to our home. When asking for her managers details to make a complaint, she refused to give them and gave the contact details of a staff member who works underneath her. They tried to blame us for the poor work of the handyman they hire who bodges every job he touches. And now, I'm in a dispute with them over getting our deposit back over things that are wear and tear (an example being mould in the sealant in the unventilated bathroom) as well as some dust left on top of the fridge and door frames which apparently requires "professional cleaning". Absolutely ridiculous, I would not recommend Hometrust to anyone.... Read more
31st May 2023 (10 mo. ago)

J Leyland

5/5 Stars
Hometrust is a great company, really quick to resolve issues at my student property. Very clear terms and good for my 2 years renting with them. Aly and the team are so helpful and welcoming.... Read more
19th Aug 2022 (1 year ago)

T Chamberlain

5/5 Stars
Really responsive to requests and helped out massively with problems which has been left by prior tenants. Thomas... Read more
21st Oct 2021 (2 years ago)

A Newmarch

5/5 Stars
I let with Hometrust for 2 years while studying at Exeter. We had a few issues throughout the year and they were very quick to provide help and support. I would especially like to extend my thanks to Aly, who regularly went above and beyond to help us out. My one major regret regards the return of the deposit at the end of my final tenancy with them. We were initially charged a lot of money for minimal cleaning work, however after dealing some back and forth came to a slightly more reasonable agreement. Regardless, I have given them a five star review as they were so hands on and wonderful until this point, just make sure you leave your house spotless when you move out. Many thanks again to Aly and the team.... Read more
2nd Sep 2021 (2 years ago)

F Simms

5/5 Stars
We lived at a property managed by Hometrust for 5+ years. They were always quick to respond to problems, helpful and accommodating of requests. Repairs were always timely and questions answered quickly. Even more then that, when the building, the street and the landlord started having water problems (old properties, interconnected ancient water pipes, complex subleasing) and we needed to move out, they went above and beyond to get us moved out to a great new place as quickly and easily as possible. Aly in particular was fantastic, and fought to get us back every penny of our deposit. It was great to find a place that cared about tenants, as too often estate agents more or less ignore the rental side of the market, leaving tenants at the mercy of landlords. Great to have a housing agent who had our back when things got tricky!... Read more
16th Apr 2021 (3 years ago)

R alias

4/5 Stars
Resonable service !... Read more
11th Jun 2020 (3 years ago)

M Kerridge

5/5 Stars
We gave extremely short notice but they managed to fit us in perfectly for a viewing. Aly, the manager of Hometrust, was exceptionally friendly and professional. Knew the area perfectly and clearly had a very high standard for the properties she looked after. She even gave me some great tips and things to keep in mind when looking at rented property. Couldn't have asked for a better viewing.... Read more
8th Jun 2020 (3 years ago)

R Codling

5/5 Stars
Super smooth process, great service from start viewing to tenancy completion ????... Read more
14th Feb 2020 (4 years ago)

R Scoular

1/5 Stars
Completed unorganised, didn't respond to our requests. Not the service I would want from an estate agent. Would not recommend.... Read more
30th Jan 2020 (4 years ago)

W Orlowska

5/5 Stars
Such friendly and helpful staff, definitely recommend to Exeter students!... Read more
2nd Nov 2019 (4 years ago)

C Martin

5/5 Stars
Very helpful and quick with everything. The flat was completely redone before I moved in (walls painted, tiles/flooring changed), even small things were replaced like the washing machine (which only had some damaged paint) by a brand new fancy one. Lovely friendly staff and quick to accommodate to your personal needs. They really do go the extra mile.... Read more
9th Oct 2019 (4 years ago)

H Taylor

1/5 Stars
My partner and I rented from this agency about two years ago. The boiler broke down during winter and they didn't repair it for around a month (they did send people out during this time to confirm that it wasn't working). This resulted in a large amount of mold and damp in the property (we lost a lot of possessions to this) despite us using plug in heaters etc. As a result of this the floor in one of the rooms buckled (it was a very small property). When we left they refused to pay us back any of our deposit due to the damage in the property. I tried to challenge this and they still refused to return any of our deposit back. I wrote a negative review of them online and as a result they refused to write a reference, which made it extremely hard to rent again. I want nothing to do with this agency but I am writing this review in the hope that it prevents somebody without much money or a student from renting from them. We were really miserable that winter because of the cold, we really couldn't afford to lose that much money and finding a property without a reference from your last agency/landlord is extremely difficult.... Read more
13th Sep 2019 (4 years ago)

H Trevelyan

1/5 Stars
The office is disgustingly dirty. Don't go near it with a barge pole!... Read more
12th Sep 2019 (4 years ago)

H Bazalgette

1/5 Stars
Awful from start to finish. Poor admin, poor staff, liars. Don't go near this company... Read more
28th Aug 2019 (4 years ago)

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More agents nearby

  • Cooksleys Residential Sales Logo
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  • Northwood - Exeter Logo
    Northwood - Exeter 0.10 mi away
  • Connells - Exeter Logo
    Connells - Exeter 0.15 mi away
  • Winkworth - Exeter Logo
    Winkworth - Exeter 0.16 mi away
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