I Khan
Good Customer service, amazing team... Read more
26th Jun 2019 (5 years ago)
O Farooque
Worst customer service ever!
Promises of call backs constantly broken!
Constant let downs, nobody knows where anyone is when asked. Always quick to get off the phone when questions asked,
Took my property to rent for me but now refuse to give it back! Court action pending.... Read more
Landlord
26th Feb 2019 (5 years ago)
S O'bailey
Being a landlord, my wife and I have never really put our trust into AGENCY letting our property. Initial property has completely fulfilled our trust. We couldn't be any happier with the service they provide. Would highly recommended to other landlords. Thank you Initial... Read more
Landlord
8th Jun 2018 (6 years ago)
K Gordon
As a landlord Initial property has let my property for 6 years ,
the whole team were fabulous from start to finish. Thoroughly professional in the way they handled everything. I wouldn't hesitate to recommend them to anyone.... Read more
Landlord
8th Jun 2018 (6 years ago)
S Muller
During the duration of our Tenancy we have not had any problems. Initial Sales & Lettings staff have been very helpful and accommodating. Sadly, our Tenancy has now come to an end. We have managed to receive our deposit in the time frame allocated. We would definitely recommend to others.... Read more
Tenant
29th Mar 2018 (6 years ago)
N Smith
I was a client of Initial property for over 5 years, and I was always very impressed with them.They managed my property for many years for me. Superb Team , Fast responds and always willing to go the extra miles to please. Would Highly recommended.... Read more
Landlord
29th Mar 2018 (6 years ago)
S O'toole
Excellent customer service. Great people. Always listen to you and your needs. One of the best letting agency. Professional attitude. I WILL 100% RECOMMEND THEM TO EVERYONE. ALL STAFFS are all brilliant in their respective fields.
LOVE THEM!!!! :)... Read more
29th Mar 2018 (6 years ago)
M Power
Currently a landlord who let my properties with Initial. They have kept me happy for over 5 years now. Excellent management, Good rates given to me and every time my tenants have an issue, the work needed to be done get resolved quickly. My sister currently also rents out her property to initial and we both would not hesitate 1 second to recommended it to other landlords.... Read more
Landlord
20th Mar 2018 (6 years ago)
K Thomas
Overall, it was a pleasant experience and we enjoyed our stay thoroughly. When ever we need anything do whilst renting with initial sales and lettings, we never got let down!!! Would definitely recommend to others. Thank you Initial :) x x... Read more
Tenant
20th Mar 2018 (6 years ago)
L Young
Excellent team!! fabulous customers service from start to finish. Thoroughly professional in the way they handled everything. I wouldn't hesitate to recommend them to anyone.... Read more
20th Mar 2018 (6 years ago)
T luis
Sadly my studies have come to an end but 4 years of lovely services from initial property. They helped me feel at home for all these years. Would definitely recommend them to others!! Staffs and rest of the team are lovely people to deal with. Thank you Initial Property!!... Read more
Tenant
8th Feb 2018 (6 years ago)
M Upadhey
Staff dont reply to the message... Read more
21st Jan 2018 (6 years ago)
R abbasi
Not professional at all.... Read more
17th Jan 2018 (6 years ago)
B Kazemi
It's a total headache and a complete waste of time dealing with these guys. Avoid them if you can!... Read more
8th Jan 2018 (7 years ago)
A Ellahi
Top guys... Read more
7th Jan 2018 (7 years ago)
T B
Initial Property are unprofessional and unhelpful, they have no concern for tenants and work with crooked landlords for profit. There is a lack of communication, proffesionalism and basic welfare.
I would avoid them at all costs, my experience was a complete nightmare with Initial Property, it was stressful, upsetting and unnecessary. I would not wish it upon anyone. If you want to rent a flat nearby, check who the landlord is first, I would avoid Mr Sathi as I can gurantee you will not have a pleasant experience.... Read more
Tenant
3rd May 2017 (7 years ago)
A Bhaduri
My experience with Initial Sales and lettings was very negative. They work extensively with the landlord 'Mr Sathi' who is quite simply a rogue landlord who manages dozens of properties in the Birmingham area. There are so many problems that all the tenants have experienced in my building and the surrounding ones (not just myself) in regards to getting the deposit money back (he makes unreasonable deductions), insuffiicient heating, and poor maintenance of the property and inability to fix things within a reasonable timeframe or at all. Initial property have continued to work with this landlord even though they are fully aware that he is a rogue landlord- they are just happy to take the commission without any regard for the welfare of the tenants. My tenancy has been very stressful, and I would advise people to STAY CLEAR of this agency and use the alternative agencies in the Birmingham area.... Read more
Tenant
28th Apr 2017 (7 years ago)