A Garcia
Disappointing from Joplings, I have had a couple of dealings with them and the first was good however the second was not. Our tenancy ended and because they did not manage the property they have washed their hands with the situation. The landlord has been slow to reply meaning it’s been over a month to sort the deposit. Being that Joplings let this to us I feel they should make sure all landlords they are working with are keeping to regulations and treating tenants correctly.
Room for improvement.... Read more
Tenant
25th Apr 2024 (8 mo. ago)
J (JEC)
Great Customer Service!... Read more
G Finnerty
Tony, emily and the team have been fantastic, would highly recommend. Very good local knowledge and great ongoing communication. Thanks guys!... Read more
12th Jan 2024 (1 year ago)
A Harrison
We have been working with Joplings for the last couple of years and in particular for a large project of 40 let only units in Thirsk where we used them as our chosen agents.
Alicia was our point of contact and was always very professional, quick to respond and found us tenants for the units much quicker than we anticipated.
We would definitley use Joplings again for any future units that become void and we were really impressed with Alicia and the team.... Read more
Landlord
15th Sep 2023 (1 year ago)
D Mint
The team at Joplings (in particular Emma and Alicia) are very professional. They worked tirelessly behind the scenes to make our move as simple and painless as possible; one less stress.
A big thankyou from us to them in particular and the whole team.... Read more
6th Jul 2023 (1 year ago)
D Croucher-Jones
Thoroughly recommend. The staff were efficient and helpful in helping us to find a local property to rent. A great job by all.... Read more
Tenant
5th Apr 2023 (1 year ago)
M Blackburn
Staff where lovely and really helpful... Read more
26th Mar 2023 (1 year ago)
S Sowray
Fab communication ...this is an absolute attribute to this company !!! Just what a landlord needs !!!! Can't fault them at all...I am recommending quite a few friends to go with Joplings ...5 star for me !... Read more
Landlord
15th Oct 2022 (2 years ago)
D do
Not sure where the positive experiences come from - nothing remotely positive from my dealings with them. They don’t return calls, don’t answer emails and from where I’m looking can’t negotiate at all
Thanks for the speedy response to my review. It might have been nice had you responded so speedily to my email and follow up call of nearly 3 weeks ago !... Read more
1st Oct 2022 (2 years ago)
Not very happy... Read more
Tenant
1st Aug 2022 (2 years ago)
C Hepworth
Good Estate agent... Read more
23rd Apr 2022 (2 years ago)
S SCOTT
Joplings have advertised a couple of properties to let for me. They have been professional and great with communication. Both tenants they have found have been really nice. I would definitely recommend using them.... Read more
Landlord
22nd Apr 2022 (2 years ago)
A Littlewood
I found Joplings to be efficient and very informative. Smooth transition from start to finish and the welcome boxes were a lovely touch. Thank you.... Read more
5th Apr 2022 (2 years ago)
S Richardson
Joplings' Thirsk office dealt with my late parent's properties very well for many years and when we needed help with an outgoing tenant who left our property in a very dirty and damaged condition and owing rent, Emily acted on our behalf in dealing with contractors and The TDS in a very efficient, sympathetic and timely manner.
Emily also acted on our behalf for the sale of the same property and following an early abortive sale, she went on to secure another buyer in a vert short timescale and kept in regular contact throughout the sale process to a swift completion.
I have nothing but praise for Emily and the staff at Joplings who were always available to take my calls and, if not, always got back to me in a timely manner.
Thank you!... Read more
Seller
5th Apr 2022 (2 years ago)
S Clubley
Completed the sale of my house recently. Great service from the girls at Joplings. Would recommend.... Read more
Seller
5th Apr 2022 (2 years ago)
M Graham
My advice would be to avoid this firm. Despite being informed by the tenants of a property they manage of a faulty shower unit they fail to act in a responsible and professional manner resulting in my property suffering water damage from this continuous leaking unit. My wife contacts them this morning to be met with evasive and indifferent behaviour, quite shameful.... Read more
Landlord
16th Aug 2021 (3 years ago)
C Mason
Worth the trip.... Read more
14th Aug 2021 (3 years ago)
C Colquhoun
Never replied despite leaving messages. They don't seem interested in doing business.... Read more
25th May 2021 (3 years ago)
S Gibson
its amazing that these people thort it was a good idea to publically attack somebody on facebook sharing personal tenancy details and then think they can get away with deleting the comments when they realized they was wrong and even tho people had screenshotted it. no wonder so many people now gettin together to say how poor u are... Read more
Tenant
11th Dec 2020 (4 years ago)
G Robson
I have rented a couple of properties through Joplings, I have always found them very friendly, professional & helpful.... Read more
Tenant
11th Dec 2020 (4 years ago)
E Scott-Spivey
We felt like we should be getting paid to try and communicate with Joplings, not vice versa. Very similar to walking backwards through porridge trying to get any information relayed. Would not recommend.... Read more
11th Dec 2020 (4 years ago)
B Knowles
If I could give less than one star, I would. This seems like a case of toxic work culture leading to a complete lack of professionalism. Staff gosip publically about prospective tenants, and make it incredibly hard for anybody who isn't a friend of somebody who works in the office to let a property. Rude and beligerant on the phone, and snide and sarcastic in person.... Read more
Landlord
11th Dec 2020 (4 years ago)
K Thompson
Incompetent at the best of times. I gave them the benefit of the doubt but having stressful situations and move I really regretted ever coming here. So many issues that they just copy and paste and use the new tenants pictures if they notice them before the final check out after 3 years and they do anything to retain full deposits.
Unbelievable. Even at the dispute evidence they exaggerated on things.
Stuff they pointed out was broken at the start and still tried to say I caused it.
I could go on.... tread carefully with the way this lot are trained. And they use cowboys to do some of the faults. Made some right cockups.
Mark Preston plumbers were good as I can’t tie everyone with same group.
Electrician was good too.... Read more
Tenant
16th Nov 2020 (4 years ago)
T pippins
Poor attitude from theses people. Nice when they wanting something from you. Ask then for a favour and its attitude.... Read more
26th Oct 2020 (4 years ago)
J Denniss
Called and called, the agent Amy eventually Started to ignore my calls, all I wanted to do was enquire and view a property she never came back to me despite chaser emails. Absolutely useless... Read more
12th Jun 2020 (4 years ago)
D Collins
The ladies in this office were a pleasure to deal with, right through the buying process. Would use Joplings again for sure!... Read more
Buyer
17th Apr 2019 (5 years ago)
N nicola
It's easier to kick jelly through a brick than get info off these.... Read more
21st Aug 2017 (7 years ago)