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Estate Agents in Liverpool
Knowsley Housing Trust - The Woodlands

Knowsley Housing Trust - The Woodlands

3.2

20 reviews

Arncliffe Road, Halewood, L25 9QF, L25 9QF

Knowsley Housing Trust - The Woodlands hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Knowsley Housing Trust - The Woodlands does have 20 reviews, with an average score of 3.2/5 If you're looking to sell in Liverpool, you may want to choose an agent with more experience. Covering this area are other estate agents, such as BE Property Services - Woolton and Century 21 - Liverpool South. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

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Knowsley Housing Trust - The Woodlands Reviews (20)

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General (20)

A Drain

Are staff here at arncliffe court really do a amazing job the activities we have here are really good staff go above and beyond... Read more

4th Dec 2024 (7 weeks ago)

Jay

Amazing team to work for at Arncliffe care home.... Read more

4th Dec 2024 (7 weeks ago)

J Hardman

I shouldn't even give them a star but one of your staff was very good to us. We placed Dad in this care home so my mom could have a break from caring and now she's riddled with guilt for sending him. Our Dad has now passed away and with all our grief is guilt of sending him to Arncliffe (Woolton House). He declined with in a week and stopped walking, sobbed his eyes out daily and I think he was left on the crash mat at night. The room was Always clean Dad was always clean. The thing that is killing us all that the staff Managed to loose Dad's top Dentures and gave us someone else's, I feel sick to the bone thinking about it. No wonder he stopped eating when he was there. Lost his hearing aids. Lost his clothes. Lost his duvet and duvet cover. Dad was always cold and we told the staff he liked his jersey and socks on ( never listened) I asked for his shoes once and was told about 5 different stories. Since the time he went in I felt something was not right the staff never seen to warm up to him or us. Almost like he was a inconvenience. He was well loved and very intelligent man who didn't deserve to be treated like this. We dont want any other family to go through this... Been put off care homes for life...... Read more

20th Aug 2024 (23 weeks ago)

L Drain

Beautiful home! I work at Arncliffe as an Activity Coordinator and the staff go above and beyond for our residents! Such a happy place to be and a lot going on thought the days and big events comming up, everyone is treated like family!... Read more

3rd Jul 2024 (6 mo. ago)

D Graham

Such a welcoming and friendly place, staff couldn’t be more helpful and the community events are fantastic.... Read more

17th Jun 2024 (7 mo. ago)

K graham

Staff are absolutely amazing always go above and beyond for everyone! We came in for a fun day they had held in the care home and absolutely loved every minute of it! Couldn’t recommend this care home enough!... Read more

17th Jun 2024 (7 mo. ago)

A Graham

Lovely care home. The staff are amazing and they go above and beyond for everyone. The fun days they have on are fab for everyone to be involved and join in, couldn't recommend them enough.... Read more

16th Jun 2024 (7 mo. ago)

R sharp

Lovely home fantastic grounds .... Read more

16th Jun 2024 (7 mo. ago)

V Sharp

I have worked at Arncliffe court for a very long time now through hard time and good times but there is no were else I would want to work staff are fantastic and the care given to all is above and beyond what you could ever expect each and every person is treated like family !!!... Read more

16th Jun 2024 (7 mo. ago)

M Daulby

My Dad was at Arncliff Court (Woolton House) from 28th December 2023 to the 26th January 2024, he was only there for a respite period, but in the few short weeks that he was in there care resulted in him being rushed back into hospital and loosing a toe. This picture below was taken on 27th January, the day after he was discharged from there care now it’s very hard not to see how badly the condition of the foot actually is and a surgeon from Aintree Vascular Department told me that this has taken 7-10 day for the injury to actually get to this stage where the toe is completely dead. Now my Dad couldn’t dress himself so a member of Arncliff team would of had to get him up, showered and dressed every morning & night but they failed to report the condition of his foot over a period of 7 days had this been reported earlier and seen by someone who is medically trained it would not of resulted in him loose a toe. Arncliff are saying they was not aware of any injury and are completely denying any wrong doing. As if this incident wasn’t bad enough these are the several other incidents that happened in my Dads brief stay at Woolton House:- 05/01/24 A lady resident made her way down to my Dads room and jumped into bed with him both naked and where touching each other in a sexual manner 18/01/24 My Dad was found on the floor and they couldn’t tell me How long he was on the floor for and they never got him seen my any medical team to ensure that he had no injuries, plus the fact that there was no sensor mats or sensor beams to alert a member of staff if there was a fall and being a high fall risk this equipment should of been in place from the beginning 26/01/24 Discharging My Dad with no medication and then once we asked for the medication they sent another resident’s medication over. After all these things happening Arncliff Court are not even apologising for any wrong doing and completely dismissing all facts... Read more

8th Mar 2024 (10 mo. ago)

J Rooney

Absolutely disgusting place to put ur loved ones my nan was neglected and had 3 falls in woolton house these cares are terrible have bad attitudes now my Nan has passed due to not being give drinks absolutely horrible never pu yer family members in there terrible... Read more

27th Aug 2022 (2 years ago)

E Winder

I am leaving this review as I have lost my nan recently due to bad care in Woolton house. My nan suffered 3 falls in the home and the last fall was due to neglect. My nan was then admitted to hospital and we found out in there that she was badly dehydrated. Do not put your loved ones in this home!... Read more

27th Aug 2022 (2 years ago)

E Rooney

This home is an absolute disgrace, no one ever put your loved ones in here! What happened to my nan will be getting taking further believe me, my nan passed away due to neglect.... Read more

6th Aug 2022 (2 years ago)

C Watkinson-Sharpe

Our experience of this care home is that it is run by a Management who promises everything but never delivers. They don't answer your calls and don't provide evidence They seem not to care for the residents and the home is not clean. They left my dad to scream for help and did not respond quickly . I would not recommend this home for anyone's loved one.... Read more

6th Apr 2022 (2 years ago)

J Underwood

Look after my mother who passed away on the 11 Sept 2020 very good care. Clean and tidy. Wasn't left in her room We had a very bad experience with another home with neglect so thank you for everything Wendy Gemma and all the staff that looked after Eva keep up the good work ????... Read more

20th Sep 2020 (4 years ago)

A Mitchell

I WOULD NOT RECOMMEND... Read more

27th Feb 2020 (4 years ago)

P Win

My Aunt is having respite care in Childwall House. The staff have been welcoming and it is clear that she has settled in and she has improved in terms of wellbeing over the last few weeks. It is always difficult to make a transition but they have made it easy for her and for friends and relatives alike.... Read more

6th Feb 2020 (4 years ago)

K Nicholson

Miserable, deceitful, obstuctive staff who try to shut you out of your relatives affairs, they do not help family, they do not communicate with social services. They talk behind your back and Wendi Gilgrass is aggressive when you just say "Hello". Missing advocate WITH missing POSSESSIONS of a considerable amount plus bank cards and house keys are "gone", missing paperwork, misinformation, no co-operation with Merseyside Police in regards to an assault at Woolton Grange. Paisley House stunk of urine the other day, like an ammonia factory, the communal garden is full of dog faeces so DO NOT let your children play in that garden. It is apparent that no-one bothers to check the Health And Safety book and they breach fire safety regulations on a daily basis. I also caught out Wendi Gilgrass, Rebecca Higgs and Sarah Battersby as liars!. Wendi stated that a court of protection order was in effect but it isn't and Rebecca and Sarah are backing Wendi even though they have been caught out bang to rights. I have now been banned for calling the manager of paisley house a liar, and I am right!. They are accusing me of being abusive and threatening them with violence but if so, they never called the police nor can they provide proof. Lies to cover up for lies. Bupa are scum. My intention is to sue for deformation. Absolutely despicable behaviour, DO NOT PUT YOUR RELATIVES HERE, "SHADY PINES" EVERYONE!.... Read more

7th Feb 2018 (6 years ago)

L Harper

Gatacre house are exceptional,the staff are phenonanal why they want to change the dynamics of this wondetful team i do not know,they are compassionate, trustworthy, wonderful team ,that you would not get anywhere else,my mother in law was in thetre for quite a few months,the empathy from this team is above and beyond what is expecteted of any team ,i highly highly revommenend this home to anyone, the patient and their families are treated with the most upmost respect and the atmosphere from that team there makes that place the best place ever for families and patients!please dont change anything there!its perfect the way it is,my many thanks to chetyl,liz and all the team for looking after my mum in law;lily, i wudnt of wanted her anywhere else but with the team on gatacre house,you are amazing,we are so glad lily was there for you to look after her, please dont change you are absolutly amazing team xxxxxxxx x... Read more

25th Jan 2018 (6 years ago)

N conway

I recently went to visit my grandfather in Paisley house part if the arncluffe court care home. I am absolutely disgusted and appalled with the service and level of care in this home. Ive noticed over my grandad is always left in dirty clothes while other residents are not. His caffiter is always full to bursting and there is never enough staff. I was leaving my visit on the 7th of july 2017 at 5pm when i noticed that while the staff had set up for dinner there was no staff around. I walked around the home for a member of staff to let me out and none was to be found. For a good 10 minutes not ine member of staff was in the home leaving residents unattended and some were playing with the cutlery left in the tables for dinner. When a member if staff finally turned up to allow me out i saw that the rest if the staff were standing outside in the sun laughing and joking. This is completely unacceptable. I also notice that a week before there was a notice on the door statung that there was an inspection in progress and the place was full of staff doing a "great job" but once the inspectors left it went back to members of staff not paying any attention to the residents. One lady was sat shouting help i asked the staff if they could help he and was told "oh ignore her she dose this all the time".... Read more

5th Jul 2017 (7 years ago)

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