Silvio has Vendors on stand-by who would be happy to take your call to verify his character, competence & communication.  

He is not hostage to volume or sales targets, he only takes on limited properties which means more hours on your property, and achieving better agreed sales than your neighbours.  

Google 'Silvio Orlando Homesure' to also see his verified reviews on the AllAgent website!

Homesure Property

Liverpool

Century 21 - Liverpool South

BE Property Services  - Woolton

Redrow - The Groves

Redrow - Allerton Gardens

Sellecthomes

S Vance & Co - Liverpool

moved out of a property let by Home Sure recently and due to covid i was unable to reroute a parcel addressed to me to my current address.
i contacted them to organise a time to collect my mail .
upon arriving to the property i found my parcel had been opened and the contents stolen.
they refuse to take responsibility for this and as such i have had to contact the police.
i would not recommend them as their contractors will steal from you.

Edit: when phoning them they assured me the contractors in the property are their contractors who they have used for years , now they are trying to pass off the blame to someone else by replying that the contractors are nothing to do with them. just to be sure this review is specifically about their contractors who where the only people present at the property when my goods where stolen.

I called today to book a viewing on house.  The disgraceful service I have received today explains exactly why the house has been on the market for over 4 months  explained  I am not available for just 2 days this week which were unfortunately the days they offered me . I asked could I book next week as I'm very interested in the property and highly likely to make an offer I was refused a viewing for next week! When I informed the young lady on the phone I was appalled at the service and would be leaving a review she simply laughed and said ok,  thats fine !
I most definitely would not recommend them that  you use their service to sell your property.

Homesure Woolton managed my property portfolio for nearly ten years, I had used two other companies before them, Homesure were better by a mile. Since I retired from property letting Homesure have also handled the sale of the five properties involved. I can't recommend their services too highly, they are proffessional and honest.

Uninterested after the initial flurry of signing and photo taking. I wanted Dave or Alex to conduct any viewings. The one viewing I had and nobody from the company was willing to give up an hour or so on a Sunday to do it. Dave did say grudgingly that he would but repeatedly stressed he wouldn't be dressed for it, he said that several times. In the end I did it. The advertising presentation of my property was inadequate: the majority of the spiel was advertising the various other jobs homesure offer. The promised video didn't materialise. Unimpressed and feel they were, literally a waste of time.
Nah!

Jim, James and Tia did a smashing job throughout the sales process. They were honest, motivating and went above and beyond every time we needed them. The sale took longer than we'd hoped but this was due to hold ups caused by the pandemic. Their valuation and advice was spot on, they really know what they're talking about.

I chose Homesure initially due to the rave reviews here on getagent, if you're considering their service take it from me, the reviews are to be believed! Thanks guys!

Homesure Property have been looking after my portfolio of properties in Liverpool for the last 5 years. Living and working in London I was recommended Homesure by a friend to manage the properties and i can honestly say I have never dealt with a more efficient, well run, easy to work with and reliable management company. Everyone in the office was a pleasure to deal with, from lettings through to maintenance and sales. After deciding to sell the portfolio, the sales team recently helped me sell all the houses with great success. I would HIGHLY recommend Homesure!!! Thank you Nick and team.

I've used Homesure twice in the past 2 years to sell houses for me. James was amazing finding buyers both times within days of the properties going onto the market. Not only that, he follows the sale through from start to finish smoothing out any bumps in the road and ensuring that both sellers and vendors are kept well informed. I would highly recommend James, Jim and the rest of team..5 stars from me...both times !!!

Homesure are easily the worst state agents I have ever dealt with. While trying to get a viewing of a property, they were unhelpful, unprofessional and would not even reply to emails after the several phone calls I had with them. I would avoid using them under any circumstances.

Quick to call back however was sent a confirmation for the complete wrong address and when the property was let out i was not informed even though i was supposed to be attending a viewing tomorrow. If it wernt for me going on to the website I would never of known it was gone. Very unprofessional

-very bad at communicating.
-extremely rude staff.
-we had a number of problems, including a gas leak which they sent a technician out to investigate. The technician said there was no leak. Another couple days passed, we were still smelling this weird smell, so I called Cadent. They immediately sent out an emergency technician and told us to evacuate the property. There WAS a gas leak. The road outside the house had to be dug up the next day to fix it.
-everytime I've brought this up to the staff they've laughed at me.
-we moved out because we couldn't deal with them anymore.
AVOID THIS PLACE.

Response to what Homesure have just said:

The strange smell was INSIDE the house. We were EMERGENCY evacuated. We had been experiencing dizziness and chest pain leading up to the issue finally been resolved.

Not professional.
I was calling since 2 weeks for requesting the property viewing but they were not picking call or it was going to sale not lettings and today I experienced worst the lady from sale was talking so rudly she told me  she will give details to lettings people and let me know I was saying thanks to her and she Didn't listen to me and hanged up phone. I know everyone's time is precious but they should also understand we are not free to call them again and again , not getting any information from them nither through mail not call ???? still I wish everyone's good health and peace of mind. Thanks.

We've had a number of properties let via Homesure for a number of years and throughout that time, they've been fantastic with communication, management, professionalism, knowledgeable and proactivity.
I've been most impressed with Homesure during the challenges that Lockdown/Covid-19 brought, with their communication and ability to make sure both tenants and ourselves were kept uptodate with any changes. Would highly recommend working with them. They're in the Letting industry for the long term.

I would strongly recommend this company, they just do things differently from the rest! Everyone in the office was extremely proactive and knew what they were talking about and helped me hugely with the issue I was having. I have tried several agencies over the years, and these are by far the best and I will 100% be using them again, and recommending them to my friends!

If I had the chance to vote below one star I would. The arrogance of the person as soon as he came was very obvious. I have lived here with no problems on my behalf with anything except rent short fall. Well today I was told from shouting distance that I better look for somewhere your out!!! I have witnessed accounts. He was supposed doing a maintenance check, in reality he was telling me get out.

Working with Homesure has been a dream. They have a highly experienced team with a warm and friendly approach that is mirrored in their professionalism. If your looking to sell your house or buy a new one you wont go wrong with Homesure. Thanks Nick!

Nick and the Homesure team are excellent; I have used them to let and manage our rental properties and I have been very impressed with their communication levels and high standards of service.  They are a friendly and professional team and always go the extra mile – highly recommended.

Homesure are an extremely efficient and professional organisation.  Their systems for communicating with both tenants and landlords is very good As a landlord, I have been very happy with their services

Silvio has gone above and beyond what is expected of an estate agent. I can't thank him enough for all the hard work and reassurance he has provided! I wouldn't sell a property with anyone else. Thank you!

Everyone in the lettings team is extremely proactive and helpful in guiding you through the referencing process. Having used loads of Liverpool based lettings agents they are by far the best and only one I'd recommend to others!

I asked Nick Stott at Homesure to sell two HMOs I owned and was looking to sell as part of simplifying my portfolio for semi retirement. HMOs are, of course, quite a specialised area, and so the market is smaller by far than for residential properties. Also, investment landlords usually look for best value, so sales of this type can be more challenging. Nick, however, rose to that challenge and pulled out all the stops. The sale took quite a while, as I expected, and there were some disappointments along the way, as some investors who arranged to view found other things before getting to see what we were selling. None of this put Nick off, however, and he simply kept going until we found the right people and a sale went through. Nothing was ever too much trouble and the extra mile was gone to again and again. I can only say that, throughout, Nick was positive and enthusiastic and one of the best agents I have ever had the pleasure of dealing with. I wouldn't hesitate to use him and Homesure again.

NIck and Mark are on top of their game, I deal with letting agents on a daily basis and Homesure stands out from the rest. Friendly, professional and knowledgeable they're a credit to their industry.

Great work guys! 

Rob Bence - RMP Property & The Property Podcast

We would highly recommend Nick and his team at Homesure.  We have used Homesure for over a year to manage our rental properties and more recently Homesure has sold one of our properties so we have been delighted with the high standards of customer service that they have provided.
When Nick initially advertised our property for sale we didn't expect much response but in actual fact we had received an offer within a matter of days and within a few months the sale completed without a hitch and all the while Nick kept us well informed (even after hours) and went the extra mile to ensure that everything went smoothly.
We are moving overseas and feel confident that Homesure will continue to keep us informed and we won't have to stress about any rental issues. Thanks guys!!

Nick, you came through for us for which I thank you - you kept us informed all along the way when you were doing showings and through the final process of completing the sale - if I move I  will come to you - thank you all.

Sell your home

Company

Homesure Property

Opening hours

Accreditations

Performance stats

% of asking price

Average sell time

Fee

Listings by number of bedrooms

Listings by postcode

More agents nearby