Fantastic service through Mr James Simpson, who not only sold my beautiful home but also found me an even better one!! Seamless process.
I have dealt with many estate agents over the years but Jessica Bishop of Knight Frank St Johns Wood has shown outstanding qualities in a challenging market in a cool and calm way. She doesn't rest until the job is done.
Harrison showed fantastic dedication and creativity on our recent office move. No matter what obstacle was thrown in our way, he was able to help find a solution and all the while remained positive and highly professional. We were delighted to be able to work with him again.
Pls don’t expect any “service” for those service apartment ... I had an infestation of pest, their answer on Saturday morning was I’ll see you Tuesday morning after bank holiday ...
I warm them of a faulty staircase they waited for my friend to fall with staircase, risking his life to actually repair the staircase...
if you are not the like of a life adventure please AVOID ...
Finally getting settled into the neighborhood and Claire has been fantastic to work with—especially given the fact that I was overseas throughout the entire search and signing process. Thank you for working across timezones and making this as easy as possible for my family.
Having lived in London since relocating from the States over 12 years ago, I have dealt with a number of real estate brokers. None have been so woefully bad as Chestertons in London W2 – the "service" I received is so totally awful it cannot be called a service.
An agreement was signed by both parties on a prospective sale agreeing to commission of 1.25%. The property was sold and Chestertons sent an invoice charging commission at 1.5%. When I refused to pay the difference, the South African real estate agent Dylan James turned up at my house and literally tried to kick my front door in. My daughter (aged 15) was inside and terrified. Mr James proceed to loiter at my front door for the best part of an hour - smoking cigarettes, shouting and threatening violence. Upon eventually returning to his office he called my wife on her cellphone and threatened to employ heavy-handed debt collectors if I didn't cough up. I refused to pay a penny more than the rate agreed. Mr James eventually and ungracefully accepted. This firm is arrogant, dishonest, and inefficient.
Andre Williams was a pleasure to work with. He listened to exactly what I was looking for and found me the pefect apartment very quickly. The process would not have been this easy and enjoyable without him. Highly recommended!
I rented my flat via KFH and it’s currently managed by KFH as well. Therefore, I believe I have a lot of data to share about them.
Before signing a contract, everything is great. They are on time, reply to emails and are genuinely nice. After signing the contract, they don’t have time for you any more. They don’t reply to emails or reply in two weeks claiming that they are very busy. I am not able to get a reply to my questions from the property manager and it has been more than 3 weeks now.
As one of the tenants right now?I have to say that Aaron is a very nice person and very helpful. The house is quite good and suitable for us. Although we still have some stuff which need to be discussed between us?this agency is really good and I will consider to recommend it to my friends who might need to rent a house??Thankyou?
I had a wonderful experience with these agents. Both professional and courteous and sold my house within a month when 2 previous agents I had instructed for over 3 months did not even generate a cheeky offer. They are not typical and genuinely helpful unlike the norm and I would recommend them to anyone! Very happy :)