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Estate Agents in Wirral
Northwood - Wirral

Northwood - Wirral

3.5

44 reviews

Closes at 5:30pm

78 Telegraph Road, Heswall , Wirral, CH60 0AQ

Northwood Wirral are an estate agent in Wirral. They mainly list properties in CH44, CH42 and CH43. Over the last 6 months, they've listed 2 properties, with 4 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on OnTheMarket.

Opening hours

Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 10:00am - 4:00pm
Sunday Closed

View all details

Northwood - Wirral Reviews (44)

Have you used this agent?

V x

Overpriced, unhelpful and prices keep going up. AVOID... Read more

30th Jan 2024 (11 weeks ago)

L w

Unfortunately, I have rented a house through Northwood and found out the hard way, there is no communication between tenants and your house manager, they will tell you that they will fix something and you won’t hear from them for around a month and counting… When you chase this up, you are told that staff will call you and you don’t hear anything for 4 full days. There has been occurrences where staff tell the tenants that there house manager is off, and when you next speak to the property manager they tell you that they were in this day. I am very upset with my experience with Northwood.... Read more

30th Nov 2023 (20 weeks ago)

A Pluck

Owners have lots of expertise - highly advise to anyone looking for advice on renting or selling a home or if they are looking for a place to rent.... Read more

24th Aug 2023 (7 mo. ago)

J Pugh

We were interested in moving to the Wirral after living in Liverpool for many years, and found our house with Northwood Wirral. We had a very smooth journey from application to moving in. Helen in the office was always very helpful and kept us up to date at every stage. We have had positive dealings with Emma too, and feel confident that should any issues arise that they would sort these out for us. We are very happy so far :)... Read more

29th Jun 2023 (9 mo. ago)

A Hayes

Was looking for a 2 bedroom house to rent... Read more

18th May 2023 (11 mo. ago)

J Vidal

You will rent me a house!!!... Read more

9th May 2023 (11 mo. ago)

L Doyle

Bad my daughter is renting property from Northwood and has paid her rent 600 pound every month mybe 1 or 2 days late has had a letter saying that garanture has stopped her ex husband they have treated her Bad the room her son is sleeping in is full of damp and they say there is nothing they can do but they still want 700 pound a month don't rent froare bad i am ringing them tomorrow if anything happens to my 16 year old grandson i will be in touch... Read more

7th Feb 2023 (1 year ago)

L HC

Excellent staff who helped me find my first house. Lovely and attentive.... Read more

5th Feb 2023 (1 year ago)

S J

I have been a tenant with Northwood for over 3 years now & all throughout my tenancy, I have been impressed with how professional & helpful the Wirral team are. Thank you ????... Read more

1st Oct 2022 (1 year ago)

M Henderson

Couldn’t have been more helpful From helping prepare the property to rent, finding a tenant then managing the let. Then, later, acting as the agent to market and successfully sell. Excellent help and advice at every stage.... Read more

30th Sep 2022 (1 year ago)

L James

Found my dream home to rent in Willaston after moving here from London. Northwood Heswall have been fantastic and thanks to Helen everything has been extremely smooth and quick. Mark and (I think) her name was Laura have also been very helpful! Over the moon with my new home!... Read more

6th Sep 2022 (1 year ago)

D Horvath

Northwood have made renting my new property a breeze. Every stage of the process was quick and simple. I dealt mainly with Helen, who was very professional and extremely helpful along the way. All in all I only have the greatest of praise for Northwood and would highly recommend them to anyone.... Read more

14th Apr 2022 (2 years ago)

S Gardner

Northwood wirral have been great from start to finish, always on hand to answer any questions and have helped me immensely, Helen has been fantastic dealing with my tenancy.... Read more

15th Mar 2022 (2 years ago)

V Moore

I would honestly say that Northwood Wirral are the worst letting agents that I have ever dealt with, substandard properties, non-existent customer service skills (except Sam and Kim they tried on occasion to help), they are the type of agents that give letting a bad name. We moved into a property that we were told was long term let, from day one we had nothing but issues from the actual cleanliness of the property at handover – Claimed it had been professionally cleaned, well if that’s what they call professional then I dread to think what their own homes are like it was thick with grime, disgusting and rather offensive that they would deem it acceptable for a new tenant. Every time there was an issue it was an uphill battle to get anything done, always an excuse from poor communication within the office to waiting on approvals basically taking no responsibility. In some cases repairs were not undertaken for over 100 days despite them stating that they will react within 28 days. Each email sent was ignored and constantly had to chase up the office for any sort of communication. Some of the issues we had Northwood Wirral staff were clearly unaware or lacked basic understanding of the legal requirements particularly when it came to electrical installation works in residential letting properties. The substandard level of some of the so called tradesmen they send out its debatable, more like odd job men that qualified tradespeople so they obviously do not have any quality management system in place. The staff are rude and incompetent and appear to never talk to each other or just have that much disrespect for you as a tenant they don't care. They’re meant to act as the agent between you and the landlord but actually do nothing for you as a paying tenant but treat you with utter distain as if being a letting agent makes them any better than you and didn’t even help us the tenant when the landlord breached contract and they were informed. Northwood Wirral don’t reply to formal complaints raised just more evidence of the lack of professional and competent management at Heswall, that’s if you can actually make a complaint as they have one generic inbox that when you chase up they claim to have not seen your email. Whilst our complaint was eventually acknowledged by Helen there was no formal rectification or response from the management pertaining to the issues raised just a statement trying to absolve themselves to which we responded and yet still nothing back. If you value sanity and a simple life do not bother entertaining a rental property through these cowboys its honestly not worth it. I’ve let properties in London, Dubai etc and these are by far the most substandard organisation that I have ever had the misfortune to deal with and advise anyone to steer clear of Northwood Heswall at all costs.... Read more

23rd Dec 2021 (2 years ago)

E Cropper

No communication between staff members and never got anything done... Read more

8th Nov 2021 (2 years ago)

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