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- NSW Properties - Ormskirk
NSW Properties - Ormskirk
Closes at 5:00pm
19 Church Street, Ormskirk, L39 3AE
NSW Properties Ormskirk are an estate agent in Ormskirk. They mainly list properties in L39 and WN8. Over the last 6 months, they've listed 3 properties, with 0 currently on the market. Most of the properties listed have 2 bedrooms.
Opening hours
- Monday 9:00am - 5:00pm
- Tuesday 9:00am - 5:00pm
- Wednesday 9:00am - 5:00pm
- Thursday 9:00am - 5:00pm
- Friday 9:00am - 5:00pm
- Saturday Closed
- Sunday Closed
View all details
NSW Properties - Ormskirk Reviews (36)
Have you used this agent?
53%
3%
3%
8%
33%
T Marriott
Had a fantastic experience with NSW buying our first ever home. They were communicative and gave a lovely gift box when we move in.
18th Dec 2021 (2 years ago)
D OBrien
Great atmosphere, well appointed rooms ????
22nd Nov 2021 (2 years ago)
C Goulding
Paid half my deposit for damages that haven’t been repaired which is not legal. Unresponsive to emails unless it benefits them
1st Nov 2021 (2 years ago)
Anonymous Homeseller
Great professional and friendly service. Sold the house in no time at all - even given lockdowns.
23rd Jul 2021 (2 years ago)
K Vincent
We have recently put our property on the market with NSW .....so far so good. We were extremely pleased by how professionally the whole team have acted. Nothing has been an problem....with them....changed photos .....changed wording and adding in information. All done on the day we rang. The girls in the office do a great job.....just fingers crossed now for a sale.
Thanks so far.........
29th Sep 2020 (3 years ago)
Kat
The only good member of staff that I had contact there with was Sarah, who ended up sorting some of our issues. We had a lot of concerns raised including hot water which we didn’t have maybe 3/4 days of the week November until around February, not many callbacks regarding raised issues and in the end the landlord tried to charge us for stuff that we didn’t even do. Honestly getting a deposit back in September instead of the 4 week time after the tenancy ended is ridiculous. No communication at all, staff who spoke to us never passed on consents and such so everyone was unaware of what they were doing, but Sarah was great and sorted some things out for us. Wouldn’t use the company again but it was fair experience. Would have been a great accommodation if only issues raised were sorted (only 2 problems were) or if the deposits were actually dealt with properly without it becoming a money making scheme.
18th Sep 2020 (3 years ago)
M Walsh
Tenant review. NSW took over management of our house in 11/2019. On the 27/12/2019 the internet went off because nobody had renewed the contract (!!) and it stayed off for a month, nearly the entire month of January. Apparently this was the landlord’s fault, but I was not allowed to contact him.
Note that January is an exam period and NSW specialise in student lets.
After a lot of delay and empty promises, a period during which I got the strong impression I was an annoyance to NSW, we were offered £15 each as a discount on our next rent instalment by way of “a good will gesture and compensation”, which we felt was an insulting amount. Eventually we managed to get this to £40, but only after months of chasing.
I got the feeling that neither NSW nor the landlord - whose glowing review of NSW appears on google - appreciated the gravity of the original problem, nor took our grievance remotely seriously.
Another unnecessary delay took place at the end of our tenancy regarding the security deposit. I vacated on 31/7 and the inspection took place in the week of 3/8. Despite this, and the property being in a far cleaner state than we found it, it wasn’t until the 17/8 that the landlord approved the release of my deposit. NSW implied in an email and in phone conversations that they would handle the entire process, but it was barely an hour after I had personally contacted mydeposits on the 17th and requested a release that the landlord responded and approved it. Another hour before this I had had an acrimonious call with a director of NSW where she curtly told me that “people have been waiting longer than you”. Charming.
Bear in mind that the chase for compensation and the deposit release took place during the COVID crisis when I and others have been especially strapped for cash.
The staff have been lovely which is worth a star. The management on the tenant side has been incompetent, unresponsive and frankly contemptuous of their tenants. Ormskirk students should avoid and I can only apologise for how late this review is.
23rd Aug 2020 (3 years ago)
D Blinkhorn
Ok but could not offer me my property I wanted and heard nothing back.
12th Aug 2020 (3 years ago)
J Birch
Used NSW for several years now for advertising and handling rental property. Always a fantastic and responsive service, highly recommended. Staff go above and beyond to assist and deliver a great customer service to landlords and tenants alike.
26th Jun 2020 (3 years ago)
C Watkins
Great company if you like to call and not receive anything back. Nothing but issues that should swiftly be fixed. I.e. No internet for 3 weeks (they call back and an engineer is out the next day (after they actually answer our calls with intent to help))
No heating over the majority of winter. On the phone they say to file it online even though property manager denies the request and tells you to call.
The worst part about this company is how they have handled Covid-19. They expect full payment despite landlords not being required to pay the mortgage and the majority of private landlords in the area vetoing the contracts so students have extra money during this harsh time.
They are not a company for the students, just a grubby company looking to earn a quick buck without doing anything for it.
30th Apr 2020 (3 years ago)
H Walker
Customer service is rarely seen on this exceptional level. The staff went above and beyond.
20th Dec 2019 (4 years ago)
R SMITH
I have been a client for many years with NSW always received excellent advice and service from the team. Recently selling a property via them have found the team to be thorough helpful understanding and proactive.
Sales negotiator Richard was outstanding and went beyond remit to achieve timescale results required. Highly recommended
Thanks to the team
20th Dec 2019 (4 years ago)
K Morison
NSW have fully managed Morison Properties for the past 5years and have always provided an excellent professional service.
References, contracts, and the deposit scheme have been seemlessly managed and all the necessary certificates renewed on time. They always keep us updated on new legislation and their online tools are very useful.
Communication is excellent - any issues are dealt with very efficiently. Vacancies are filled very quickly.
They have a very friendly hard working staff with special mention to Jessica who recently drove forward a sale on one of our properties for us with great tenacity exceeding all expectation also Sarah in property management and Nicola whose financial help has been invaluable.
NSW have released us from all the worries that accompany managing or selling properties and we would highly recommend Neil and his team.
8th Nov 2019 (4 years ago)
L Farrell
We were lucky enough to find NSW properties. They made the whole process smooth, kept us informed and acted quickly and efficiently. Their paperwork process was easy and informative. Thank you so much. Lisa and Mathew Pearson
29th Oct 2019 (4 years ago)
H Rowlands
From the very moment I contacted NSW about letting out my house I was impressed by the professionalism and level of service. The team answer calls and emails promptly, they are helpful. I think the thing I like most is the personalized web page for landlords which offers complete transparency and enables you to review feedback from viewings and follow the progress of the letting process. NSW have a superb team. I would recommend them unreservedly as a letting agent.
15th Oct 2019 (4 years ago)
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