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Estate Agents in Ormskirk
NSW Properties - Ormskirk

NSW Properties - Ormskirk

3.3

36 reviews

Opens tomorrow at 9:00am

19 Church Street, Ormskirk, L39 3AE

NSW Properties - Ormskirk hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. NSW Properties - Ormskirk does have 36 reviews, with an average score of 3.3/5 If you're looking to sell in Ormskirk, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Ian Anthony Estates - Ormskirk and Brighouse Wolff - Ormskirk. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday Closed
Sunday Closed

View all details

NSW Properties - Ormskirk Reviews (36)

Have you used this agent?

All (36)

Seller (4)

Buyer (2)

Landlord (5)

Tenant (18)

General (7)

T Marriott

Had a fantastic experience with NSW buying our first ever home. They were communicative and gave a lovely gift box when we move in.... Read more

Buyer

18th Dec 2021 (3 years ago)

D OBrien

Great atmosphere, well appointed rooms ????... Read more

22nd Nov 2021 (3 years ago)

C Goulding

Paid half my deposit for damages that haven’t been repaired which is not legal. Unresponsive to emails unless it benefits them... Read more

Tenant

1st Nov 2021 (3 years ago)

Anonymous Homeseller

Great professional and friendly service. Sold the house in no time at all - even given lockdowns.... Read more

Seller

23rd Jul 2021 (3 years ago)

K Vincent

We have recently put our property on the market with NSW .....so far so good. We were extremely pleased by how professionally the whole team have acted. Nothing has been an problem....with them....changed photos .....changed wording and adding in information. All done on the day we rang. The girls in the office do a great job.....just fingers crossed now for a sale. Thanks so far............ Read more

Seller

29th Sep 2020 (4 years ago)

Kat

The only good member of staff that I had contact there with was Sarah, who ended up sorting some of our issues. We had a lot of concerns raised including hot water which we didn’t have maybe 3/4 days of the week November until around February, not many callbacks regarding raised issues and in the end the landlord tried to charge us for stuff that we didn’t even do. Honestly getting a deposit back in September instead of the 4 week time after the tenancy ended is ridiculous. No communication at all, staff who spoke to us never passed on consents and such so everyone was unaware of what they were doing, but Sarah was great and sorted some things out for us. Wouldn’t use the company again but it was fair experience. Would have been a great accommodation if only issues raised were sorted (only 2 problems were) or if the deposits were actually dealt with properly without it becoming a money making scheme.... Read more

Tenant

18th Sep 2020 (4 years ago)

M Walsh

Tenant review. NSW took over management of our house in 11/2019. On the 27/12/2019 the internet went off because nobody had renewed the contract (!!) and it stayed off for a month, nearly the entire month of January. Apparently this was the landlord’s fault, but I was not allowed to contact him. Note that January is an exam period and NSW specialise in student lets. After a lot of delay and empty promises, a period during which I got the strong impression I was an annoyance to NSW, we were offered £15 each as a discount on our next rent instalment by way of “a good will gesture and compensation”, which we felt was an insulting amount. Eventually we managed to get this to £40, but only after months of chasing. I got the feeling that neither NSW nor the landlord - whose glowing review of NSW appears on google - appreciated the gravity of the original problem, nor took our grievance remotely seriously. Another unnecessary delay took place at the end of our tenancy regarding the security deposit. I vacated on 31/7 and the inspection took place in the week of 3/8. Despite this, and the property being in a far cleaner state than we found it, it wasn’t until the 17/8 that the landlord approved the release of my deposit. NSW implied in an email and in phone conversations that they would handle the entire process, but it was barely an hour after I had personally contacted mydeposits on the 17th and requested a release that the landlord responded and approved it. Another hour before this I had had an acrimonious call with a director of NSW where she curtly told me that “people have been waiting longer than you”. Charming. Bear in mind that the chase for compensation and the deposit release took place during the COVID crisis when I and others have been especially strapped for cash. The staff have been lovely which is worth a star. The management on the tenant side has been incompetent, unresponsive and frankly contemptuous of their tenants. Ormskirk students should avoid and I can only apologise for how late this review is.... Read more

Tenant

23rd Aug 2020 (4 years ago)

D Blinkhorn

Ok but could not offer me my property I wanted and heard nothing back.... Read more

12th Aug 2020 (4 years ago)

J Birch

Used NSW for several years now for advertising and handling rental property. Always a fantastic and responsive service, highly recommended. Staff go above and beyond to assist and deliver a great customer service to landlords and tenants alike.... Read more

Landlord

26th Jun 2020 (4 years ago)

C Watkins

Great company if you like to call and not receive anything back. Nothing but issues that should swiftly be fixed. I.e. No internet for 3 weeks (they call back and an engineer is out the next day (after they actually answer our calls with intent to help)) No heating over the majority of winter. On the phone they say to file it online even though property manager denies the request and tells you to call. The worst part about this company is how they have handled Covid-19. They expect full payment despite landlords not being required to pay the mortgage and the majority of private landlords in the area vetoing the contracts so students have extra money during this harsh time. They are not a company for the students, just a grubby company looking to earn a quick buck without doing anything for it.... Read more

Tenant

30th Apr 2020 (4 years ago)

H Walker

Customer service is rarely seen on this exceptional level. The staff went above and beyond.... Read more

20th Dec 2019 (5 years ago)

R SMITH

I have been a client for many years with NSW always received excellent advice and service from the team. Recently selling a property via them have found the team to be thorough helpful understanding and proactive. Sales negotiator Richard was outstanding and went beyond remit to achieve timescale results required. Highly recommended Thanks to the team... Read more

Seller

20th Dec 2019 (5 years ago)

K Morison

NSW have fully managed Morison Properties for the past 5years and have always provided an excellent professional service. References, contracts, and the deposit scheme have been seemlessly managed and all the necessary certificates renewed on time. They always keep us updated on new legislation and their online tools are very useful. Communication is excellent - any issues are dealt with very efficiently. Vacancies are filled very quickly. They have a very friendly hard working staff with special mention to Jessica who recently drove forward a sale on one of our properties for us with great tenacity exceeding all expectation also Sarah in property management and Nicola whose financial help has been invaluable. NSW have released us from all the worries that accompany managing or selling properties and we would highly recommend Neil and his team.... Read more

Landlord

8th Nov 2019 (5 years ago)

L Farrell

We were lucky enough to find NSW properties. They made the whole process smooth, kept us informed and acted quickly and efficiently. Their paperwork process was easy and informative. Thank you so much. Lisa and Mathew Pearson... Read more

29th Oct 2019 (5 years ago)

H Rowlands

From the very moment I contacted NSW about letting out my house I was impressed by the professionalism and level of service. The team answer calls and emails promptly, they are helpful. I think the thing I like most is the personalized web page for landlords which offers complete transparency and enables you to review feedback from viewings and follow the progress of the letting process. NSW have a superb team. I would recommend them unreservedly as a letting agent.... Read more

Landlord

15th Oct 2019 (5 years ago)

A Cardwell

Helpful and did everything I asked.... Read more

12th Aug 2019 (5 years ago)

D Mossn

Rented for 2 years, was in the wrong room which I signed a contract for. They never do repairs. Only ever get in contact with you if it’s to do with money for themselves. Absolutely shocking service and rude. I have sent evidence to them regarding the state of the property from the date of arriving and they ignore these messages and just proceed to take your money. DO NOT USE... Read more

Tenant

30th Jul 2019 (5 years ago)

G Hall

NSW have managed my property for a number of years providing an excellent service across the board. Their rent insurance service has really proved its worth recently as despite the financial issues my tenants were facing I still received my payments on the due date. Their property manager Sarah, ensures my safety certificates are up to date and maintenance reports are dealt with efficiently. Keep up the great work!!!... Read more

Landlord

12th Feb 2019 (5 years ago)

C Culkin

Very pleased with the service we received from NSW properties when purchasing our new home. Particular mention to Chloe who kept us informed throughout the whole process and answered our many questions in a timely and professional manner! I would definitely recommend NSW to anyone who was looking to sell/buy a house as they have been fantastic.... Read more

Buyer

5th Feb 2019 (5 years ago)

H Thorp

I’ve used NSW Properties for a number of years to manage my residential properties and they’ve always been a very efficient agent. Their Rent on Time service, guaranteeing my rents, has given me reassurance that even if my tenants don’t pay the rent, I will still receive rents due. Their Property Management department have been really efficient in dealing with any property related issues and means that my tenants are really happy in our properties.... Read more

Landlord

21st Jan 2019 (6 years ago)

F G

As a tenant and been with other agents in the past and had bad experiences with, NSW certainly do deliver on customer service, help and expertise. Nothing is too much trouble, Cheryl has been a real help and I would highly recommend them to anyone looking for a property with people that know what they’re talking about. Thanks guys.... Read more

Tenant

19th Jan 2019 (6 years ago)

B Millington

Phoned about needing help finding a student house for next year, and we can now say we have the house of our dreams! Grace was particularly helpful as she gave us so many options and contacted landlords for us, making sure our needs were met! Nothing was a problem and i cant thank her and the team enough, would definitely recommend!??... Read more

Tenant

14th Jan 2019 (6 years ago)

K Shepard

Nice enough staff, but not very helpful. The amount of mistakes on their end has been extremely frustrating, and I can't imagine it is very pleasant as a landlord either.... Read more

12th Oct 2018 (6 years ago)

TobiasTraves

Great agents providing excellent service. Renting accommodation off-campus as a university student can be daunting, but NSW's application and payment processes are easy-peasy. The agents are helpful, lenient and are great at keeping in contact, and the range of properties they manage for landlords (and landladies) are of a good quality which meet any student's needs. Shout out to agent Ciaran, who is always happy to answer questions or resolve problems. Here's to another year of happy renting! :)... Read more

Tenant

28th Jun 2018 (6 years ago)

TheTwinTerror

This company while nice on the outside whilst you sign your money over are TERRIBLY incompetent once you're in a contract. We have called, emailed, walked into their offices and they are so absolutely hesitant to actually help students under their care. Do not join a property under these people, they are terrible and do everything to ignore you except when it's time to pay.... Read more

Tenant

3rd May 2018 (6 years ago)

K Shepard

Nice enough staff, but not very helpful. £48 for a tenancy renewal fee helped assure me that NSW is more of the same. Cannot wait for letting fees to be made illegal.... Read more

Tenant

10th Apr 2018 (6 years ago)

D daley

I showed an interest in a flat in Aughton and went to view the property, I asked the new agent to ask the landlord a couple of questions, after a week or so I phoned the agents and was told that they had tried to ring me and my phone wasn’t ringing out so they emailed me which I didn’t receive, I said that no one else seemed to be having a problem contacting me. The agent apologised and said that it might of been a problem at their end, they then told me that the flat had gone and rented out to someone else whilst trying to contact me. I won’t be dealing with this agents again as I don’t believe they were trying to contact me. POOR SERVICE.... Read more

Tenant

2nd Feb 2018 (6 years ago)

R Sullivan

Disgusted in this company. Had a property with them last year with 2 other people. After moving out we had an email on the 12th of July about receiving our deposts back 10 working days later which would of been by the 26th. Suprise suprise we did not get our deposits back. I and one other got them on the 2nd of august after about 3 phone calls complaining. My friend is STILL WAITING. Today is the 2nd of November. How can 10 working days turn into 4 months???? After many emails sent by her that where ignored to them blagging that it will be in her account in a few days. It is discusting. What a bloody scam of 275 pounds. Avoid NSW more hassle than its worth unfortunately.... Read more

Tenant

2nd Nov 2017 (7 years ago)

J Dolphin

Great service in selling my property thanks again... Read more

Seller

24th Sep 2017 (7 years ago)

J Bryson

NSW are simply disappointing. It's such a shame that I can only say negative things about this agency. They were useless with the problems myself and flatmates faced throughout the year and here are some: Internet Connection- Not their fault but ignored every email that was sent to them and couldn't be bothered even attempting to contact the landlord about it as the internet stopped with every 5 minutes. Blinds- I rang them up early August to get them fixed, it took them 8 month to do a simple tasks as they couldn't be bothered getting someone in to fix it. Not hot water- For a week we had no hot water, we let NSW know about the problems but yet again they did nothing about it. The worst one of all was that they took £45 from our deposits for re-painting the walls and charged us £20 for cleaning products for a couple of marks on the table. How can they take that much for that? They did and was laughing all the way to the bank. Never been so frustrated in my life with this awful agency and please I urge everyone to say away from NSW. They will try and rinse you. Please stay away... Read more

Tenant

17th Aug 2017 (7 years ago)

K Shepard

Nice enough staff, but not very helpful. £48 for a tenancy renewal fee helped assure me that NSW is more of the same. Cannot wait for letting fees to be illegal.... Read more

Tenant

3rd Aug 2017 (7 years ago)

A Toumi

DO NOT DO BUSINESS WITH THIS COMPANY! NSW Properties refused to pay my landlord after I had payed them and suggested he evict me after attempting to hide the funds they had payed. As a result of this, I was issued with a s21 notice of eviction and upon requesting the leaseholders records of payment, NSW properties ceased communication. All of this is highly illegal. Horriffic service to landlords and tenants alike.... Read more

Tenant

14th May 2017 (7 years ago)

A Collins

The landlords themselves are perfectly fine. For the most part I'd imagine. NSW on the other hand leave a lot to be desired. While most of the staff are fairly polite and helpful. It simply masks a lot of expensive accommodation and a series of unnecessary payments leaving most tenants £1000 out of pocket before moving in. And with such pressure to make said overpriced payments. You're better off going withome someone less stressful... Read more

Tenant

8th May 2017 (7 years ago)

D Cliffe

As an Estate Agent myself I am currently renting off NSW and am happy to give them 5 stars in both the sales and lettings department. Very professional.... Read more

Tenant

5th May 2017 (7 years ago)

M Hesk

Great estate agent dealing with sales and purchasing... Read more

11th Apr 2017 (7 years ago)

A Bifani

I have never had such a horrible experience than living with NSW. Slow, almost non-existent, and arrogant service, an overpriced summer retainer that fixed nothing, a boiler that breaks regularly, and internet issues that we've been asking them to fix since we moved in 7 months ago. If you're a student looking for accommodation, stay away. Your rent will most probably be cheaper too.... Read more

Tenant

24th Mar 2017 (7 years ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.