C raslan
Excellent service with Oasis to let out flat in London.
Very helpful and friendly staff... Read more
Landlord
20th Jul 2024 (26 weeks ago)
D Dicks
Oasis Properties - Avoid if possible. Financially exploitative, with unexpected fees and attempts to raise rent even after signing contracts. Maintenance is a nightmare - expect delays and a lack of urgency until a new tenant is found. Overall, a stressful and frustrating experience. Look elsewhere for better value and peace of mind.... Read more
Tenant
21st Jun 2024 (6 mo. ago)
M Belouizdad
I had an appointment today at 12:00pm to view a property on Ducie Street with Claire Heaton, everything was clearly confirmed through emails. When I arrived at the address we agreed on, on time, I found myself waiting and calling the agency multiple times, using the two different numbers provided, left two voice messages, then at 12:25 decided to go to the agency to see if someone could help me there.
When arriving by the agency, Claire finally phones me and claimed that someone called the agency this morning to cancel the viewing, thinking it was me! She then refused to take me back to the property to view it and suggested a much later viewing time, not willing to meet me halfway in order to fix her obvious mistake when I had to take some time off work myself.
Claire wasted my time, her attitude towards business was extremely unhelpful and I intend to make more people aware about her highly unprofessional behaviour.... Read more
19th Jan 2022 (2 years ago)
T Graham
I had an excellent experience! They took care of me like I was family. Very flexible and always there when I had questions. This was the first time I rented in the UK and they made it very easy for me! Thank you so much!!!... Read more
Tenant
16th Dec 2021 (3 years ago)
P Thomas
Terribly communicators. Contacted to view an apartment I was willing to put a deposit down on without viewing it as I knew it was what I wanted. Was told viewings were not taking place for a week and I couldn’t hold the property without having one. Two days later the property is Let Agreed…... Read more
8th Oct 2021 (3 years ago)
S Das
Started off great! Oasis Living responded to all of our emails when things needed fixing, etc. over the course of our tenancy. Unfortunately, we had a chunk of our deposit taken and would have had more taken if we had not disputed. Before/when moving in, we were told not to worry about the carpets, as they’re in need of replacement, yet some of our deposit has gone to cleaning them. In addition, despite cleaning the property before leaving, another bit of our deposit has gone on a professional clean. Cleaning the property professionally should be something they should have paid for themselves, as we left the property as clean as we could possibly get it by ourselves. Really disappointed, and such a letdown! Please do better.... Read more
Tenant
13th Sep 2021 (3 years ago)
Started off great! Oasis Living responded to all of our emails when things needed fixing, etc. over the course of our tenancy. Unfortunately, we had a chunk of our deposit taken and would have had more taken if we had not disputed. Some of the deposit went on cleaning the carpets, which we were told when moving in we didn’t need to worry about as they were going to be replaced after moving out. A big reason for the carpets being so dirty was the pipes in the kitchen leaking gross water everywhere - something we had no control over and was likely due to the pipes being so old. Additionally, despite the fact that we cleaned to the best of our ability before leaving, some more of our deposit went on a professional clean, which should have been their responsibility! Really annoyed and would not recommend.... Read more
Tenant
13th Sep 2021 (3 years ago)
S Adekoya
I had a wonderful experience with Claire and Laura at Oasis. Both were really friendly, approachable, and professional. It's clear that they love what they do, and both go above and beyond to help tenants when there are any issues. Cannot recommend them enough!... Read more
Tenant
18th Jun 2021 (3 years ago)
N Poulter
I've been working with Oasis Living for nearly some 6+ months now, following a very positive recommendation from a colleague of mine.
I can wholeheartedly recommend them, both Claire and Laura are incredibly approachable, professional, and not afraid to go above and beyond - something that is sadly quite rare in this industry. Laura was happy to talk me through all the steps that were needed, and the service has been quick, easy, adaptable, and completely hassle free.
I would highly recommend them to anyone who's looking for an estate or lettings agent!... Read more
14th Jun 2021 (3 years ago)
R Lr
Top class estate agents. I received a professional yet personable service. Laura especially was always approachable and responsive. I was nervous about reporting the breakdown of some major appliances (washing machine and boiler), but there was no need. They were replaced within a week or so of reporting. No endless contractors sent to get the cheapest quote just a speedy and fuss-free approach to resolve. Never had this experience with previous agents! Makes such a difference to be trusted as a tenant and treated with mutual respect. Thanks Oasis Living for a great experience!... Read more
Tenant
7th Feb 2021 (3 years ago)
R Coleman
Can’t say enough about how helpful and professional Laura and Claire are!... Read more
24th Dec 2020 (4 years ago)
A Knight
Excellent service and friendly team!
The team at oasis have always been super responsive and quick to fix issues when I was renting with them super friendly and fair.... Read more
Tenant
2nd Nov 2020 (4 years ago)
G Doyle
Oasis Living have been brilliant from the start of my tenancy right to the end. Claire and Laura were always helpful and informative when it came to any issues with the property. Both were friendly, personable and attentive any time I talked with them, definitely the best Lettings team I have dealt with.... Read more
Tenant
28th Oct 2020 (4 years ago)
L crane
I could not have been happier with their service. Very friendly, and professional. I would highly recommend.... Read more
23rd Sep 2020 (4 years ago)
Y Lee
We've recently let our flat through Oasis Living and have been very pleased with the service they have provided. Laura has kept in touch with us through every step of the process and the service has been quick, easy and hassle free. Would recommend their services!... Read more
Landlord
2nd Sep 2020 (4 years ago)
A harvey
Oasis are simply the complete letting agency, honest, caring, efficient and reliable. Cannot speak highly enough of them, one of the best agents in Manchester.... Read more
Landlord
25th Mar 2020 (4 years ago)
D Atkinson
We had a good experience with Oasis Living, renting a property in Liverpool. Laura was always responsive and understanding of our difficult situation (we lived above a nightclub which became extremely disruptive). Maintenance of the flat could have been better, though we were generally very pleased with our time... Read more
Tenant
22nd Jan 2020 (4 years ago)
L Cawley
Oasis Living are freindly, knowledgeable and straight to the point. Both Claire and Laura are really knowledgeable and attend to your needs. Claire always makes us the perfect brew when we visit!! Rates and fees are cheaper than most of letting agents in the city centre too. Great location in Castlefield. Thanks for all your hard work and dedication over the past years. It's nice to have a freindly and attentive agent. Keep up the good work girls!! Lance, Ancoats.... Read more
21st Nov 2019 (5 years ago)
Omar
I have just moved into a property that they manage, i must say that they are one of the few agencies in Manchester that actually provide and deliver! The staff are nice, friendly and efficient.... Read more
17th Oct 2019 (5 years ago)
S S
As a tenant I have found them attentive and always helpful. Having an issue with the oven they got it replaced for us within 48h of the initial report. The are nice to work with and I can recommend them to you.... Read more
Tenant
15th Oct 2019 (5 years ago)
H Kavanagh
Myself and my partner have been renting the same flat from Oasis Living for 12 years and have just bought our own house so are reluctantly leaving. Part of the reason why we have stayed in the same place for the duration is because we were so happy with the service and support that we have received from Claire and the team throughout the duration of our tenancy.
We would highly recommend renting from Oasis Living.... Read more
Tenant
7th Oct 2019 (5 years ago)
P Willis
Oasis have managed my property for a number of years now and do a fantastic job. The few times I have had any issues with tenants they have done a great job in mediating the situation and making sure everything is resolved.... Read more
Landlord
23rd Sep 2019 (5 years ago)
P Slattery
Love Hate relationship!!!! I was 2 months in arrears and my account Manager who is my new friend give me the time to catch up on my arrears. Thanks again my new soul mate Laura x... Read more
Tenant
3rd Jun 2019 (5 years ago)
K Laguide
For properties to manage... Read more
13th Jun 2018 (6 years ago)
P Skalski
I rented a property with Oasis for two years. Friendly staff, always very prompt to respond to emails and queries and deal with any repairs etc. Fees are a lot mot reasonable than with other agencies too. After my landlord put my flat up for sale they were very helpful in keeping me in the loop and offered to help me find a new place (even suggesting ones not on their books) and offering to help store my furniture when I moved out.... Read more
Tenant
26th Mar 2018 (6 years ago)
O walker
i would strongly advise against moving into one of oasis livings properties, they are rude, arrogant , useless and most of all liers! When you mail over a problem they either completely ignore you or keep making excuses on how they can't fix it, I lost my deposit because of mold on my window ledge like that ain't even my fault, how about you fix the Windows seals so you don't have a reoccurring mild problem??? Overall bad experience would never use these again and strongly recommend you don't... Read more
Tenant
4th Mar 2016 (8 years ago)