Chris
Please be very careful as at the end of the tenancy the agency will use any excuse to take the money from your deposit. The way they treated me during the tenancy and after was horrible.
They evicted me after my tenancy expired stating that the landlord wants to move in. He never moved in and the property remains empty. So much lies. Staff never want to discuss anything over the phone. Very unprofessional personnel.
The worse thing is that they want to take the money from your deposit for damage or defects that were there before. BE VERY CAREFUL!!!
I do not recommend the to rent from them !!!... Read more
Tenant
25th Sep 2024 (19 weeks ago)
Abdullah
???????????????????? very bad... Read more
10th Dec 2023 (1 year ago)
T Askem
Were great while we were living in the property but were horrendous when trying to get out deposit back, we spent all day cleaning the flat & they sent us pictures of single specs of dust trying to claim a £120 cleaning fee.
Had to go through the property ombudsmen which took months to recover our deposit.... Read more
Tenant
9th Nov 2023 (1 year ago)
S Nolan
When you’re in the apartment they are great leave you alone and any issues come fix it quickly. But when it comes to getting your deposit back they will fight you tooth and nail on every single penny. Be warned! Horrible to deal with once you leave.... Read more
Tenant
9th Oct 2023 (1 year ago)
J Chau
I lived in a property managed by VZ Properties for a year and our tenant experience was awful. Upon the commencement of the tenancy, it was agreed that the property would be professionally cleaned and the carpets to have a deep shampoo clean as there were large stains in the living room. The agreements were not met.
During the 12 month tenancy, we had dozens of issues in which the VZ failed to get into contact and continuously chase with the landlord as they were overseas leaving the issues ongoing for months. Some of are issues were:
1. Broken mattress
2. Broken bed frame
3. Moth infestation on the carpet
4. Broken bathroom door lock
5. Mould in the bathrooms
I suggest for tenants to opt for other estate agencies if they want to live in a comfortable and well repaired property.... Read more
Tenant
31st Aug 2023 (1 year ago)
T ZHANG
Bad service... Read more
6th Jul 2023 (1 year ago)
K Chong
Crystal has been fantastic helping us to letting our flat. Always responsive and provide clear guidance throughout the process , I will definitely recommend them!... Read more
Landlord
6th Sep 2022 (2 years ago)

Everything with this estate agent went fairly smoothly from viewing up to moving in. Not too many issues while we were at the property. It was after we moved out where the issues started to arise. There were many delays for them to provide an update of our returned deposit, 3 weeks passed before we were updated
The property had been left in pristine condition. It was thoroughly deep cleaned to a standard higher than when we moved into the property. We detailed quite a number of issues / defects with the property and furniture etc. These had obviously not been reviewed prior to letting us know of the deductions to our deposit as all of the issues were already problems which we noted before we moved in. The icing on the cake was an invoice (if you could call it that, merely a small piece of paper with a few words scribbled on it) which detailed a 7 hour clean to the property! Either the cleaner is taking the piss out of the estate agent or the estate agent taking the piss out of us.
We explained these deductions were already issues and they wouldnt compromise on anything. They just referred us to raise a dispute with the DPS which is extremely annoying. I am fully confident that we will receive the entirity of our deposit but these claims take time which is most frustrating.
I would avoid but if necessary to use this agent i would ensure you detail anything that doesnt match up with inventory when you move in as they will try to rinse you at the end of tenancy... Read more
Tenant
19th Aug 2022 (2 years ago)
M Reeves
Very poor estate estate agency, extremely unhelpful and with customer service being laughable. Being a student that completed a placement year in estate agency, I can first hand say this is not very well run and could do with major improvements. The only decent thing was their contractors, Toros, who were good blokes!... Read more
5th Aug 2022 (2 years ago)
Mia
The WORST rental estate agent I have EVER come across. Will take half of your deposit. Provide “pictures” of evidence that is from BEFORE I moved into the property. Use the DPS as a deposit protection scheme which is a corrupt company in itself and you won’t expect to see any of your cash back. Liars and scammers.... Read more
Tenant
2nd Aug 2022 (2 years ago)
A WONG
I am an oversea investor and have been letting my Manchester property through V Properties team since 2020. V Properties team is very responsive and professional. They helped me to source quality tenants timely, and the property management process is all along smooth and efficient. Highly recommended to oversea investors. V Properties is a trustable partner.... Read more
17th Jul 2022 (2 years ago)
info
Very poor customer service, was promised a working dishwasher before my son moved in, we're still waiting over a month later. Leanne was extremely unhelpful and rudely put the phone down on me when questioned about dither and delay. Several other pieces of equipment still not working, very much a don't care attitude. Should not have to chase an agent at least once a week for them to do their job.... Read more
30th May 2022 (2 years ago)
A Baaboud
Very poor customer service. I have a call and he tell me will back to me and never back.
He actually give me a call and say hi and I have no idea who that and expected me to know !... Read more
31st Mar 2022 (2 years ago)
A Bakar
Omg I never have seen fraud property company like this. Don't trust them. They will ask u to pay the deposit and home will be urs. Then firstly they won't give u the house on the top they will make u homeless as u have to give the notice to current landlord. And its not easy to get ur money back.... Read more
19th Feb 2022 (2 years ago)
M Kirubaharan
VZ were very responsive and helpful during the letting process. I was very satisfied with the service provided by Riaz.... Read more
Landlord
17th Feb 2022 (2 years ago)
P Tsang
very professional and helpful team????????????????????????... Read more
14th Feb 2022 (2 years ago)
R shun
Folks at VZ were prompt, responsive, attentive, efficient and professional during the letting process of my flat. I was happy with the good services.... Read more
Landlord
11th Feb 2022 (2 years ago)
A Al-johani
I am living with VZProperties for 2 years now and will renew the contract for another 2 years. The renting process was easier than expected and the staff are very supportive, respectful and responsive whenever I have any issue in the apartment. My experience with this landlord made me feel like I am at home “Saudi Arabia” and this is one of the main reasons that made me renewed the contract every year. I am very thankful for you, VZProperties . You are somehow contributing to the success of my phd journey.... Read more
Tenant
2nd Jan 2022 (3 years ago)
S 13
they are very racist... Read more
27th Dec 2021 (3 years ago)
Abdulrahman
Moved in to my flat about 4 years ago, whenever I raised any issues Tina answered quickly and always sorted the issues straight away. Loved my experience with V properties
Super friendly staff and excellent service definitely I recommend to anyone.... Read more
Tenant
26th Dec 2021 (3 years ago)
G Alsaeed

I would like to share my personal experience with VP.
I have dealt with VP since 2018.
The VP team are helpful and always there when I need them.
I once lost my appartment keys, I went to their office, I paid for the replacement and received my new keys right away.
In 2019, I wanted to change my appartment building and they found me a very nice alternative that suits me. I appreciated that they made my moving smoothly including my insurance.
I usually contact Tina Gong, she is highly professional and very informative.
I sent her emails between time to time to ask her whether there are available apartments for my friends coming to Manchester and she always reply promptly and help me if she could.
I once had an issue with my standing order settings in my bank account, so I was late in paying my rent 1-2 days, I received a gentle reminder from her and I paid right away. Thank you for your always collaboration.
I also contact Leanne Southern when I need something and she responds to my emails and answers my questions.
During the pandemic, I had to travel back home to Saudi Arabia for 9 months.
I contacted Leanne to ask her to contact the owner of my appartment to reduce the rent if possible.
She has emailed the landlord to enquire in to the reduction and the landlord has agreed to reduce the rent by certain amount for two months. Thank you for your communication and collaboration.
Last Monday (20, December 2021), I asked an urgent help to fix something in my bathroom and she has instructed a contractor to attend
directly in the same evening.
I am a PhD researcher and doing a research is a very challenging and emotional pressure experience and VP made the process of finding a suitable appartment for me easy and smooth.
Thank You VP.
Kind regards,
Ghadeer... Read more
Tenant
26th Dec 2021 (3 years ago)
D Alqallaf
Being an Arab renting my apartment with V properties since 2017
and the company been really convenient.
i rate this company very trustworthy.... Read more
Landlord
25th Dec 2021 (3 years ago)
Dania
(Translated by Google) The manager of this company is very racist, especially for Muslims
(Original)
???? ??????? ???? ????? ????? ????????... Read more
25th Dec 2021 (3 years ago)
Ting-a-ling
I am renting an apartment from V Properties.
I had an issue with my apartment and an agent from V Properties visited me to check it over just in case that it was me not operating it correctly. Turned out that it was me not switching on at the main so they helped me to save on unnecessary contractor charges.
V Properties have been thoughtful and helpful since I engaged with them. This is very important to me as an overseas student and this letting agent has been someone that I could rely on for my accommodation needs.
I would recommend them to anyone who is looking to rent an apartment in Manchester.... Read more
Tenant
25th Dec 2021 (3 years ago)
A Aokab
They treat customers inappropriately, especially Muslims
I do not recommend trying the place... Read more
24th Dec 2021 (3 years ago)
C Cheung
We highly appreciate VZProperties’ professional support and service in the whole process from snagging to finding a suitable tenant for our flats which ease our mind as overseas investors.... Read more
Landlord
22nd Dec 2021 (3 years ago)
Atheer
(Translated by Google) Very, very bad. They tried to attack a single customer just because she was veiled ????????????????????????????????????????
I would never recommend them
(Original)
????? ???? ???? ?????? ?????? ???? ?? ??????? ????? ???? ????? ????????????????????????????????????????
?? ???? ???? ?????... Read more
19th Dec 2021 (3 years ago)
S dard
This company has provided me with the best customer service that I have ever received from an estate agency. Tina Gong, never have I dealt with an account manager more accommodating. V Properties are professional, quick at responding and extremely understanding. I would highly recommend them to anyone.... Read more
19th Nov 2021 (3 years ago)
L Maybury

AWFUL IS HONESTLY A NICE WORD TO DESCRIBE THIS COMPANY. If a minus star was possible it would be on this review.
We have finally completed what seems to be the worst 12 month tenancy i have ever experienced. They employe rude and unhelpful staff members who try and con you out of money, they blame previous damage on the property on you even with picture evidence and they do not respond to your emails. They left us with a boarded up balcony door for 8 months, we had to find the contractor to come fix it and communicate with him throughout the 8 months, had no access to the balcony, no ventilation and MOULD around window and door frames.
According to one of the staff members the landlord has since decided to find a different agent to rent their property for them, I WOULD NOT BE SURPRISED. From start to finish, they have been no help what so ever.
If you are looking for an estate agents, look else where!! There are plenty of great companies in Manchester and this is unfortunately not one of them.... Read more
Tenant
15th Nov 2021 (3 years ago)
J womack
Excellent service, swift response and great support.... Read more
15th Nov 2021 (3 years ago)
C Zhu

I would say VZ's managing director Vincent Cheng (in his word, he is THE BOSS) had very serious anger management issue. To say he is rude, unkind and without professional decency would be an understatement. I feel sorry for people who are around him.
After I terminated business relationship with VZ and filed a complaint about Vincent Cheng on its website, he immediately started harassing me on WeChat (yes, to me this is harassment), pasted my complaint message sent 5 minutes ago to VZ's online customer rep in the WeChat chat box, non-stop satirizing me, laughing at my English with "LOL", questioning me why I didn't settle our dispute privately on WeChat (trust me, if you see the message he sent me on WeChat three days ago, you will understand why I chose to file a complaint with his company), asked me to reflect on how awful complaint message sounded and threatened me that no one will help me to look for a tenant in London or in Shanghai, there is nothing I could do (all the complaints filed on VZ Properties' website will immediately go to him) because, guess what, he is the owner of the company! (if you can read Chinese, you will know all my statements in this review are truthful)
Echoing many of VZ's clients below: please avoid this company at all costs and you will THANK ME. The entire experience is nothing but appalling. I still can't believe this is the way some people does business and treats his clients in 2021.
I would NOT have paid 200 pound for asking them to be my process agent or another 200 pound for the handover not to mention the time I spent with such a dreadful person if I checked Google review first.
Lesson learned.... Read more
Landlord
5th Nov 2021 (3 years ago)
K Noguchi
This was first time to find apartment abroad, so I was not sure how to do. But VP Properties staff was helpful and their response were quick.... Read more
Tenant
1st Nov 2021 (3 years ago)
Alison
So pleasant and helpful, always there when I have questions.... Read more
16th Oct 2021 (3 years ago)
D Peppernell
Very pleasant experience, patient and responsive... Read more
15th Oct 2021 (3 years ago)
Z m
Very very bad and not professional... Read more
14th Oct 2021 (3 years ago)
Very rude company... Read more
Tenant
14th Oct 2021 (3 years ago)
M Alotaibi
(Translated by Google) I am very happy to deal with V Properties, because I rented through them and in a very short time everything was done, as well as two of my friends. I rented through them, they cooperate to a special degree, Si Lee, very cooperative, thank you
(Original)
??? ???? ??? ?????? ?? V Properties ???? ??????? ?? ?????? ??? ??? ???? ??? ?? ?? ?? ?????? ????? ?? ?????? ??? ?????? ?? ?????? ???????? ??? ???? ???? ???? ?? Lee ??? ?????? ??? ???? ???? ????... Read more
9th Oct 2021 (3 years ago)
C Leo
Found me a flat with very short notice, easy and fast process and moved me in within the week.... Read more
Tenant
8th Oct 2021 (3 years ago)
E Jahaj
Very rude and unprofessional... Read more
6th Oct 2021 (3 years ago)
N Alrashidi
Absolutely good staff there very friendly helpful so kinds and professional.... Read more
6th Oct 2021 (3 years ago)
J Pascal
Found a good tenant for my apartment on the day of completion! Efficent and fast responses.... Read more
Landlord
6th Oct 2021 (3 years ago)
Z Hussain
(Translated by Google) I was so excited in Manchester for whom I found this office, frankly, imaginary. V properties UK helped me. Wade. I found an apartment quickly. Praise be to God, and Riaz Wade helped me and sorted things out quickly. best
(Original)
??? ?????? ??? ???????? ??? ???? ??????? ????? ????? V properties UK ??????? ???? ????? ??? ????? ????????? ? ???? ???? ?????? ?????? ????? ????? ???? ??? ?????? ?????? ??? ?? ???? ?? ??? ????? ??? ??? ???? ?? ??????? Thank you so much Riaz…V Properties is the best... Read more
5th Oct 2021 (3 years ago)
R Jasper
Friendly and efficient services provided by the V Properties team, highly recommended.... Read more
5th Oct 2021 (3 years ago)
C Go
Nice agent! especially Lee is very professional and patient. A very good rental experience!... Read more
Tenant
4th Oct 2021 (3 years ago)
L Longoria
First time renting a property in the UK and I would like to say a big thank you for making it a smooth process.... Read more
Tenant
4th Oct 2021 (3 years ago)
K Rental
(Translated by Google) The administration is tired and liars, their treatment is very bad, and their promises are false, after a long wait they betrayed us and we did not receive the apartment. And their manager is very rude. I would not recommend dealing with him.
Very bad real estate, I don't recommend anyone to deal with them.
(Original)
??????? ?????? ???????? ???????? ??? ????? ??????? ?????? ??? ??? ?????? ????? ???? ??? ??????? ?????. ??????? ??? ???. ?? ???? ???????? ????.
Very bad real estate, I don't recommend anyone to deal with them.... Read more
2nd Oct 2021 (3 years ago)
A Barry
very unprofessional... Read more
29th Sep 2021 (3 years ago)
Tiana
I arrived from outside UK and needed to move in my apartment on the same day. V Properties communicated everything effectively with me beforehand, requested everything before my arrival, and on the day all I needed to do was to present my documents and I was on my way to my place! The staff was efficient and helpful, the apartment was beautiful and as promised, and I am as happy as I can be!... Read more
Tenant
25th Sep 2021 (3 years ago)
S Mau
Nice agent with helpful staff. Would recommend.... Read more
25th Sep 2021 (3 years ago)
A Ahmed
(Translated by Google) The worst agency in Manchester. I was told that I will receive the apartment on my arrival date. When I went to get the keys they said you should wait for a month. And the boss almost attacked me and I am only 18.
Worst company in Manchester, untimely and liars and the manager almost attacked me. I do not recommend dealing with them
(Original)
The worst agency in Manchester. I was told that I will receive the apartment on my arrival date. When I went to get the keys they said you should wait for a month. And the boss almost attacked me and I am only 18.
???? ???? ?? ??????? ??? ??????? ????????? ? ?????? ? ?????? ??? ?? ????? ???. ?? ???? ???????? ????... Read more
Tenant
23rd Sep 2021 (3 years ago)
O muslet
The worst agency in Manchester. They told about property is it available and when I came to they said been taken. And next day they advertise it in rightmove & zoopla apps .... Read more
23rd Sep 2021 (3 years ago)
neon
This a professional real estate agent that answered all my inquiries within 24 hours, I highly recommend this real estate agency to anyone who's looking into renting an apartment.... Read more
Tenant
23rd Sep 2021 (3 years ago)
Q Rental
The worst real estate agent in Manchester, the Manager name Vincent, is a very racist parson and after he took deposit and let us wait for one month, he returned the deposit and didn't give us the apartment. He is very rude and got angry on me. Dont deal with them, I don't recommend them to any student. .... Read more
Tenant
23rd Sep 2021 (3 years ago)
? ???
(Translated by Google) Beware of dealing with this company and its manager is a rude and nervous person who cannot be dealt with, and a liar, we waited for weeks and finally we were informed that the owner wants to rent the apartment to his son. Unfortunately, what we have read before about the company has many complaints, so beware of dealing with it.
(Original)
???? ?? ??????? ?? ??? ?????? ??????? ????? ??? ????? ??? ???? ??????? ???? ?????? ??????? ?????? ???????? ????? ?? ?????? ??? ???? ????? ?????. ????? ?? ?? ????? ?? ??? ?? ?????? ?????? ????? ?????? ????? ?? ??????? ???.... Read more
23rd Sep 2021 (3 years ago)
K Ahmed
The most unprofessional company I worked with, The boss have serious anger issues ??..They have delayed my moving in date four times. Until it was a month and a half far ?? PLEASE avoid this agency at all cost.... Read more
23rd Sep 2021 (3 years ago)
L Taylor

Edit in response to response:
The first time I contacted V properties I was told the incorrect address was supplied to them by the landlords contact. After speaking to him he provided me with evidence showing that the landlord actually supplied V properties with the correct address and he was unsure how they messed it up. When I called V properties the 2nd and 3rd time I told them this and I was told I would get a call back.
It’s amazing how negative reviews get a response in 10 minutes but a phone call regarding an error costing me an extra £100 is ignored for a month.
Avoid these estate agents at all costs.
They were the listing agent for my flat, which is managed by my landlord which is fine.
In all my documents and emails with them they provided me with the wrong address for the property. I only realised months later after having in my bills etc being listed and paid for the WRONG FLAT. I was paying bills for a flat I don’t even live in. V properties tried to blame my landlord for giving the wrong information.
I checked with my landlord and he showed me evidence that he supplied V properties with the right address, they just somehow gave me the wrong one. My tenancy agreement which was written by V properties also has the wrong flat listed so I don’t even know the legal issues with that.
After being slapped with a double electricity bill, I called V properties to see what they would do to rectify their mistake. I was told they were check with someone else and I’d get a call back in 2 days. A week later I heard nothing so I called back and was told the same thing. I called again another week later and I emphasised to them how worrying this mistake is for me as I’m a student and can’t afford to be paying double electricity bills.
I was told my enquiry would be a priority and that I’d get a cal back the following Monday. That was a month ago.
DO NOT USE THIS AGENT.... Read more
Tenant
27th Dec 2020 (4 years ago)
S Tapia
Please safe your time and money, this is by far the worst provider in the city, they will only look to take advantage of you; with cero support, cero property maintenance and even keeping illegally your stuff; asking you for pre payments for over 6/12 months. During the pandemic, when everyone was supporting each other, they were the unique exception, specially given our status of international postgrad students.... Read more
Tenant
2nd Jul 2020 (4 years ago)
T Eastwood
Please avoid this agency at all cost. I had loads of issues with my flat and never managed to get them to come round and fix them! They also try and take as much of your deposit as possible for those issues they never fixed!. Most agencies are bad, however V Properties are the worst.... Read more
Tenant
17th Jun 2020 (4 years ago)
B Matthews
I cannot fault V Properties! After horrible experiences with issues and lack of repairs in the past with other agents I didn’t have much hope for the future of renting. But with V Properties if there has ever been an issue they have responded to and fixed everything with absolute urgency. I am so impressed with their overall service! From signing agreement to beginning tenancy it has been an easy and smooth process. Leanne especially and her team are amazing! We had a leak from our bathroom and it was tended to and sorted within the hour. Definitely feel like we’re in safe hands with V Properties!... Read more
Tenant
14th Aug 2019 (5 years ago)
S Sugar
Nice and helpful letting agent, would definitely recommend.... Read more
Landlord
14th Jul 2019 (5 years ago)
A SAndman

Outright shambles of an agency.
I had booked a property to view 3 days prior, giving the agent notice that'll be travelling 4 hours to attend the viewing on that day. We received a call at 11am (3 hours before our viewing was booked) to confirm if we were still coming and we confirmed that we were.
Then I miss a call at 13:53 (7 mins before the viewing), I ring back at 2pm when I noticed the missed call and the agency basically said we never confirmed we were coming (even though we did at 11am) and that they can't come anymore as it'll take them 30 minutes to arrive. Firstly, they were located a 5 minute drive away from the flat we were viewing, secondly if it takes them '30 minutes' to get to the flat and if we apparently didn't confirm, WHY WOULD YOU RING 7 MINUTES BEFORE THE VIEWING TO CONFIRM?!?
The silver lining, though they wasted our time, is that we saw the true colours of this agency and how profoundly bad and unprofessional they are. So we're glad we're not going to be renting from them.
AVOID at all costs I would say.
Side note - The guy on the phone was also EXTREMELY rude.... Read more
8th Jul 2019 (5 years ago)
A vintila

I paid a holding deposit to reserve a particular flat in a building in which they had several flats available at different dates.
The day I was supposed to move in, they told me that the current tenants were refusing to leave and that I should give them a few more days to sort it out. They kept on delaying the move in date until the lease on my previous flat expired and I had to beg my previous landlord to let me stay longer in order not to become homeless.
In the end, I found out that the flat I had reserved had been let out to someone else as it had become available 2 weeks prior to my move in date and they did not want to "lose out" on rent.
They were planning to give me another flat in the same building which would have become available 3 weeks after the lease in my previous flat expired.
Instead of being honest upfront, they dragged along the lie with the tenants who were refusing to move out.
I only managed to get my money back after threatening with court action!
Not to mention, on top of being deceiving, they have also been extremely rude all along!
Avoid at all costs!!!... Read more
Tenant
7th Jul 2019 (5 years ago)
P Management
Fantastic property agency who are extremely friendly and efficient. Highly recommended.... Read more
28th Jun 2019 (5 years ago)
B Santos
We left one of the apartments were some of the lights weren't working. We've asked before we left if we should change them. They told us no and wouldn't be charged. Then they tried to charge us unless we give them the light bulbs. We went into the agency in deansgate to drop the bulbs and simply asked for an email confirmation that we were there and give them the 4 bulbs that they requested. They refused to confirm this over and over again, saying they would do it "later". Than Vincent start getting relly passive aggressive and try to kick us out because we requested an email confirmation. Absolutely horrendous! Vincent was really rude and verbally aggressive towards us, we felt quite unsave in this place. Do not go with this agency!... Read more
Tenant
28th Jun 2019 (5 years ago)
M J
Professional service and always goes the extra mile.... Read more
15th Jun 2019 (5 years ago)
L Khan
Really enjoyed renting with this company very patient and understanding apartment was lovely and ready very fast.... Read more
Tenant
10th Jan 2019 (6 years ago)
A Lam
Helpful staff, helped me to negotiate my requests with the landlord and always responded promptly when I had questions :)... Read more
Tenant
28th Mar 2018 (6 years ago)
D Idakwo

I will stay very very far away from this letting agency. Where do I even begin?I moved into an apartment that basically had both beds broken clearly visible in the inventory check out,the mattresses were covered in horrid stains,the second bathroom had a hole in the ground which wasn't investigated before I moved in,the balcony had cigarette butts,animal faeces e.t.c It was clear no end of tenancy clean had been performed. I had to take out of my time to accommodate a contractors visit to investigate the hole in the ground, only to find there was massive damp and the whole bathroom will have to be ripped out,however I was expected to accommodate the inconveniences without any compensation,I was expected to do their work because clearly from my rental experience check out tenancies are performed in order to know what state of the house is and repairs are done before the next tenant goes in. The staff are so uncooperative and rude and never for once did I receive an apology for such disgusting service.I moved out of the property a week later as it wasn't liveable and that was my worst rental experience EVER!!! I WILL STAY VERY FAR AWAY.... Read more
Tenant
15th Feb 2018 (6 years ago)
A Brown
Thank you very much for a smooth rental experience. I will have no hesitation in using your services again and will definitely recommend V-Properties to any colleagues who are looking for Manchester rentals.... Read more
Tenant
15th Nov 2017 (7 years ago)
N Shah
I am a serial landlord. A relative of mine is renting a flat through V Properties and I have to say the service has been so sub-par that if I were a landlord with a managed let through this agent, I would be highly concerned.
The flat wasn't ready as promised when it was supposed to be. Furthermore, aside from the usual teething issues, the agent is trying to recharge unfair costs to tenants:
Example: integrated fridge freezer stopped working in the flat. After agent eventually sent contractor to inspect / repair fridge, the agent tried to pass on the repair charge to the tenant in the guise of a "unnecessary call out charge". Come on - pull the other one. I inspected the fridge myself and was convinced it was a fault. No proof provided... seems a bit shady to me.... Read more
Landlord
27th Sep 2017 (7 years ago)