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  1. Home
  2. Preferential Properties Ltd - Sutton Coldfield - Sales
Preferential Properties Ltd - Sutton Coldfield - Sales Logo

Preferential Properties Ltd - Sutton Coldfield - Sales

Opens tomorrow at 9:00am
224 Lichfield Road, Sutton Coldfield, West Midlands., B74 2UB
Preferential Properties Ltd - Sutton Coldfield - Sales are an estate agent in Sutton Coldfield. They mainly list properties in B74, B23 and B44. Over the last 6 months, they've listed 6 properties, with 7 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla and OnTheMarket.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday 9:00am - 2:00pm
  • Sunday Closed
View all details

Preferential Properties Ltd - Sutton Coldfield - Sales Reviews (31)

Have you used this agent?
  1. 29% 5/5 Stars
  2. 6% 4/5 Stars
  3. 0% 3/5 Stars
  4. 3% 2/5 Stars
  5. 61% 1/5 Stars

Anonymous Tenant

1/5 Stars
Agent turned up one and a half hours late for property inspection, no phone call to inform me. When I called their office a women said she has asked the women coming to visit to call me but she didn't bother. When I challenged her she said she had not been asked to call me to say she was going to be late only when she has finished her inspection (who's telling the truth) RED FLAG. She also whined on about being in a meeting and that she had only been working there for a week or so NOT MY PROBLEM not interested in time wasters. I needed to contact my landlord to inform him of the poor service he is paying for and in then contacted PP. A long story short when the evidence was put to Simon Bacon the manager he had no choice but to apologise to my landlord but no apology to me for wasting my time. Always going to apologise to the landlord because he's paying him. VERY POOR appears there is no proper in house or external communication. Glad I'm only going to here for a short period of time.... Read more
8th May 2024 (5 weeks ago)

A karim

5/5 Stars
Just finished our tenancy agreement after 2 years 3 months. The whole Preferential team have been fantastic but specially Emma K since I dealt with her from day one till the end of the tenancy, she is brilliant. to be fair they always fixed any fault in the property pretty quickly so thanks to Victoria for this. I did not deal much with the director Simon but he did some adjustments to my contract to be able to give the month notice from the day I exchanged contracts of the property I purchased so thanks for this. From our side we have kept the property always clean and taken care of it as if it was ours. I recommend Preferential.... Read more
1st Mar 2024 (15 weeks ago)

O Jones

5/5 Stars
The best letting agents I have dealt with. I could write an essay on how they have helped me get my lovely home. I am forever grateful, especially for Emma - she is extremely professional, friendly and evidently cares for the tenants she supports. I am very lucky to also have a good landlord too. I would definitely recommend. Thank you ??... Read more
27th Feb 2024 (15 weeks ago)

E Dobson

5/5 Stars
A lot of these reviews are from disgruntled tenants. Often the issue is more to do with a poor property owner rather than the agent who manages it on their behalf. I own several properties in the area and use Preferential Properties to find me a suitable tenant. I have always found their service really quite exceptional (and i've dealt wth a few letting agents). They are proactive at finding me a suitable tenant and support me when the tenant wishes to leave. There is a robust process in place for deposit return so as long as you leave the property in the condition you found it (with the exception of wear & tear) you will get your deposit back! it is wrong and unfair to leave such negatives reviews when it is often down to a poor landlord NOT the agent. As a landlord myself I am more than happy working with Pref prop!... Read more
30th Jan 2024 (19 weeks ago)


1/5 Stars
Fixed a viewing and the lady called Emma didn't turn up,not even a phone call,this is absolutely unprofessional.... Read more
9th Dec 2023 (6 mo. ago)


1/5 Stars
Unprofessional... Read more
26th Aug 2023 (9 mo. ago)

J Withers

2/5 Stars
We rented a flat for a year and Emma was delightful throughout. She's great at her job. We raised issues and they took action during the tenancy, hence the two stars. However, upon departure we realised that, under the direction of Simon Bacon, Preferential Properties exploit people that do not know the ins and outs of renting a property. They will take from your security deposit for the littlest thing and blame you for not documenting it when you first arrive in the property. An honest business wouldn’t do this. Document every inch of the property when you arrive. Take photos of everything, because they will blame you for every imperfection. They've suggested we caused damage which we know was present when we arrived, and penalised us for it. I wonder how many times they've pulled this trick on unsuspecting tenants. Simon was incredibly rude to my partner over the phone when she raised objections to his assessment. I'm sure they won’t use the money that they have taken to clean and repair the property as the flat needed a deep clean when we moved in and the same repairs needed to the property when we moved in appeared on our move out documents. The property really suffers from damp. We raised concerns and they took action to improve it, but nothing has worked and it affects every room. We've had to throw furniture and clothing away because of the damp, and thoroughly cleaned the flat on a weekly basis to try and stay on top of it. To then be told that the flat required a deep clean upon our departure was quite insulting. The pictures they took that justified a cleaning bill of £135 are comical, including a dead bug on the kitchen counter. Now we have to waste our time reporting this company in the hope of reaching a fair resolution, rather than Simon just doing honest business with people they described as good tenants.... Read more
28th Jul 2023 (10 mo. ago)

R Massey

1/5 Stars
Don't live at the flat they let out on Garrard Gardens - the condensation is completely unmanageable and your furniture and clothes will get covered in mould and eventually ruin some of your items. Not only that, the black mould on the walls and windows will make you unwell. The reviews are right about what they say regarding the deposits. We have been deducted 1/3 of our deposit for things that were there before we arrived and extremely petty things. Simon is rude and exploits people. He conducts dishonest business by taking just enough money that it is not questionable for things that were problems in the premises before and placing responsibility onto tenants. They will get you by saying you had the opportunity to take pictures and make comments. I naively thought I wouldn't have to take responsibility for problems with the premises before and if I had to provide evidence of every detail wrong this does raise suspicion of dishonest business. It is their opinion what classes as 'fair wear and tear' and this will include a few scuffs on the walls. No matter how much you clean the property on departure they will still add a huge cleaning bill and make references to 'ceilings not being cleaned.'... Read more
28th Jul 2023 (10 mo. ago)


5/5 Stars
Probably one of the best estate agents I've dealt with. The moving in process was smooth, any time I have needed to get into contact with them they have been available by phone and email and have responded so quickly. Emma is lovely and even the staff who conduct quarterly inspections were extremely polite and helpful. They have reached out to me well in advance of the tenancy contract end which is great because as you approach the end of your tenancy it can be quite stressful so the proactivity gives you peace of mind. I have had one repair request which was dealt with great and at this time I have had no issues. Would definitely recommend. Quite a few negative comments about racism and I have not experienced anything of the sort - in fact, when it comes to things like renting, sometimes you feel like this could have an impact but Emma was really welcoming, polite and didn't deal with me any differently based on the colour of my skin so I don't understand the comments and can only attest to how I've been treated.... Read more
19th Jun 2023 (11 mo. ago)

P Senior

4/5 Stars
We rented a house through Preferential and were delighted with their service and quarterly inspections. When we gave notice they were very flexible which was a help.... Read more
15th May 2023 (1 year ago)

D uju

1/5 Stars
This is the worst company to deal with in terms of letting! You wanted someone out of your house, yet you went ahead and gave a negative referencing to another company to prevent them from letting. Evicting a mum and her 3 and 1 year old kids who never owed rent for a single day is the worst form of racism ever experienced. And then refusing to return the deposit!!... Read more
9th May 2023 (1 year ago)

U Nwakuna

1/5 Stars
They are terrible people. Simone, Charlotte and. Emma. They are not just racist but will also reap you off, they are not helpful and will keep your deposit. These bunch lack human empathy. It’s a shame really. Pls don’t go here!... Read more
4th May 2023 (1 year ago)

J Taroni

5/5 Stars
Excellent property agents I highly recommend their services, they are easy to deal with highly efficient, very conscientious and good value for money.... Read more
8th Mar 2023 (1 year ago)

S Jackson

1/5 Stars
Awful company that discriminate against people! Avoid... Read more
2nd Aug 2022 (1 year ago)

J Hughes

1/5 Stars
THIS COMPANY NEEDS TO BE INVESTIGATED IM LOOKING AT AS MANY people who could come forward for a Television company who is interested in there. Business practice... Read more
23rd Mar 2022 (2 years ago)

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