K sharman
I had a particularly difficult situation with a sale and Lucy and the rest of the team were so very patient, kind and professional through the entire process. Really recommend them, a really nice and good team - thanks guys :-)... Read more
Seller
9th Feb 2026 (2 days ago)
J Grew
We have just sold our bungalow through Paul Carr Four Oaks. The team are professional friendly and helpful. Having Lucy as progressor meant that all through the process she kept us updated and was there if we had questions rather than speaking to a different person each time. A big thank you to all the team for helping us through the sale with the minimum stress.... Read more
Seller
6th Feb 2026 (5 days ago)
J Tee
The team at Paul Carr were very efficient, kind and considerate in dealing with the sale of my property. We sold the property through the Erdington branch but the different offices communicated with each other well. Grace, the sales progressor, did a fantastic job in keeping me informed of what was going on and liaising with each party involved to ensure a smooth process. I would highly recommend Paul Carr.... Read more
Seller
2nd Feb 2026 (9 days ago)
S Henn-Allen
I decided to put my flat on the market with Paul Carr a couple of weeks ago. And was really pleased as it sold within a few days. I have found the whole team at Paul Carr to be very helpful, professional and friendly with the whole process. From the initial valuation to keeping me up to date with the sale of the property. They seem to all work really well as a team and I am confident going forward with their help the sale will go through smoothly. I would happily recommend them.... Read more
Seller
30th Jan 2026 (12 days ago)
P Dobbins
Well, where do we start.... right from the off, valuation, perfectly honest photos by Kiran, communication from the whole team who showed us warmth friendliness and confidence with our sale. Everyone was aware of our needs, especially Lucy, who went above and beyond during the inclement weather. Both Ralph and I would definitely recommend these guys with their sale ....... Read more
Seller
28th Jan 2026 (14 days ago)
A Li
We would like to give a special mention to our agent, Ben. From the very beginning to the completion of the process, Ben was extremely professional, patient, and responsive. He explained everything clearly and kept us well informed throughout, which made the whole experience smooth and stress-free. Ben genuinely cares about his clients and always goes the extra mile to help. Highly recommended!... Read more
17th Jan 2026 (25 days ago)
S Crane
We placed our house on the market with Paul Carr, having tried initially with another local agency.
We have been impressed with the friendly personal and professional service received. We have had constant communication and updates. Viewings have been arranged and conducted efficiently.
When we have had queries they have always been there. The difference we have noticed is that they all seem to work well as a team and seem very personable. An offer has been received and accepted, let’s see now if they can see it through to completion. If they do it will be five stars!!... Read more
Seller
15th Jan 2026 (27 days ago)
Georgina
My partner and I have had an incredibly positive experience with Ben. He was friendly, punctual and professional throughout both viewings that we had with him. I would highly recommend his services and wouldn’t hesitate to use him / Paul Carr in the future. Thanks again Ben!... Read more
13th Jan 2026 (29 days ago)
Lucy was great in progressing our purchase. She communicated regularly with us and responded to us quickly. The estate agent could probably improve by getting detailed information about the property (not just the basic sales details) in advance and providing buyers this info to make an informed decision.... Read more
Buyer
2nd Jan 2026 (6 weeks ago)
G Rai
Thank you to Ben and the team, you all have made finding our first property extremely enjoyable... Read more
Buyer
18th Dec 2025 (8 weeks ago)
S Ltd
My experience with Paul Carr was a fantastic from the begging to the end. Kiran’s communication was clear and knowledge was excellent as well as being approachable and willing to help make the process as easy as possible.
Thank you so much for your help!
I couldn’t be happier with the service!
From BlackHorse Homes Ltd... Read more
16th Dec 2025 (8 weeks ago)
V Islande
Popped in to make some enquiries about moving house. Was greeted and served very politely and pleasantly by Benjamin. Very impressive. Thank you.... Read more
13th Dec 2025 (9 weeks ago)
C Dean
We’re buying our first house through Paul Carr and they have been brilliant helping us through the process.
Beverley has been especially great with chasing up details, organising viewings etc.
Very happy that we’ve gone through them to find our first home!... Read more
Buyer
12th Dec 2025 (9 weeks ago)
S Clare
Sold our proprty with Paul Carr Four Oaks. Had the best experience with them. Katy and the team did a great job from start to finish. Communication was excellent and we were kept continuously up to date. Viewings were arranged efficiently and we always received detailed prompt feedback. Cian did a grand job of negotiating and again kept us updated at all times. Would highly recommend.... Read more
Seller
11th Dec 2025 (9 weeks ago)
K Harding
Great support provided, and very helpful throughout. Highly recommended.... Read more
6th Nov 2025 (14 weeks ago)
K Aston
Recently sold my property through Paul Carr, Four Oaks. Katy and the whole team were great. Kept me informed with feedback from viewings promptly and I negotiated my sale with the help of Cian, who was brilliant. Thoroughly recommend them .... Read more
Seller
5th Nov 2025 (14 weeks ago)
First time buyer…very supportive team at Paul Carr - Four Oaks branch are particularly good. Thank you for helping us find our first home.... Read more
Buyer
17th Oct 2025 (17 weeks ago)
Chaz
Paul Carr have been amazing at selling my home after being tried and tested with previous companies!
Definitely the best estate agent in Four Oaks.... Read more
Seller
2nd Oct 2025 (19 weeks ago)
B Smith
Sold my property with Paul Carr and had a great experience. The team were professional, kept me updated throughout, and handled everything smoothly. Marketing was excellent, and we secured a strong offer quickly. Would definitely recommend.... Read more
Seller
2nd Oct 2025 (19 weeks ago)
joanne
I have recently had an offer accepted on a property with the help of Ben Cope, although relatively new to the role, he was incredibly professional, helpful and enthusiastic throughout the process.
He showed me around the property on several occasions, always accommodating and patient, allowing the time and space needed to view and consider everything, His approach was friendly and respectful, making each visit a relaxed and positive experience.
Despite only being with the company for a around 3 months, his knowledge of the property and process was impressive. I asked a couple of questions to do with the property that he didn't have an immediate answer to, he was honest about it and made sure to follow up promptly with the information.
I wouldn't hesitate to recommend Ben and wish him all the best in his career - he is definitely off to a strong start.... Read more
Buyer
26th Sep 2025 (20 weeks ago)
Rachel
Recently enlisted Paul Carr to sell our home and just wanted to thank all the staff for their help and support but especially Cian who was always professional, helpful, courteous and friendly.... Read more
Seller
17th Sep 2025 (21 weeks ago)
N Khanum
I’m currently looking to buy and we have been working with Ben. He has gone above and beyond in helping us find the right place. Very friendly and he has been able to answer all the questions we have with ease. The whole process has been a lot easier with the Paul carr team in four oaks. Highly recommend.... Read more
Buyer
10th Sep 2025 (22 weeks ago)
G Ridd
We had a great experience with Paul carr from start to finish. The sale went through quickly and Lucy was very patient and calm especially when I was stressing at times!... Read more
Seller
8th Sep 2025 (22 weeks ago)
C Macphail
Would highly recommend Lucy and the team at Paul Carr. The communication was very much appreciated throughout the whole process.... Read more
8th Sep 2025 (22 weeks ago)
harpreet
Had the pleasure of being helped in the purchase of a property by Lucy Beck at Paul Carr Four Oaks. She was an excellent representative for her client and estate agency, communicated very well, and worked conscientiously to help us get the purchase over the line. She is prompt, diligent, friendly and professional.... Read more
Buyer
5th Sep 2025 (23 weeks ago)
S Heeley
Paul Carr's were great with my recent house move. They were actually the vendor's agent but Lucy in particular was so proactive, helpful and always provided timely communication - it was a breath of fresh air, especially since my actual agent for my own sale was the complete opposite so I came to rely on Lucy for progressing the sale and purchase as a whole. Couldn't have asked for more and would definitely choose Paul Carr's if I move again.... Read more
3rd Sep 2025 (23 weeks ago)
M Joafshani
We recently bought a property and worked with Cian and Lucy from the agency. They were professional, respectful, responsive, and helpful throughout, and we appreciated their support during the process.
However, I’ve given 2 stars because they recommended Ashley James Solicitors, suggesting the process would be quicker if we used them. Trusting that advice, we chose them over other solicitors, even though we had better quotes — but unfortunately, the experience didn’t meet expectations.
The solicitor was often slow to respond, with some emails taking up to a week for a reply, even after follow-ups. Some of the answers we received also weren’t very clear.
Recommending a solicitor comes with responsibility.... Read more
Buyer
30th Aug 2025 (24 weeks ago)
J Kelly
Great experience with Ben in the Four Oaks office. Brilliant communication throughout!... Read more
22nd Aug 2025 (25 weeks ago)
S Property
Ive just started the purchase of a property through paul car and ben has been great! He has been informative, friendly and professional. Thanks ben for your help so far!... Read more
Buyer
14th Aug 2025 (5 mo. ago)
S Dhaliwal
Bev at Paul Carr is always a pleasure to speak to and is always willing to go the extra mile. Communication with her is prompt and clear and what really stands out is her friendly and approachable manner. She is so keen and thorough in getting our sale over the line and we appreciate all of her constant hard work!... Read more
Seller
14th Aug 2025 (5 mo. ago)
L Dew
We have had a great experience working with Ben Cope, who recently joined Paul Carr Four Oaks Team. Despite being new to the role, he has been so professional, reliable, and kept us well informed throughout the sale of our property. We are over the moon we have sold our property after 6 months of trying and this is all thanks to Ben. Thankyou!... Read more
Seller
14th Aug 2025 (5 mo. ago)
R Colbourne
Ben was excellent, very professional, supportive and helped us get over the line.... Read more
11th Aug 2025 (5 mo. ago)
K Montford
Ben was brilliant! He was friendly & professional. Couldn’t recommend him enough!... Read more
10th Aug 2025 (6 mo. ago)
A Newman
Selling my house with Paul Carr was a fantastic experience from start to finish. Their communication was clear and timely, and their market knowledge was spot on. Ben Cope in particular was brilliant — friendly, approachable, and always willing to go the extra mile to make the process as smooth as possible. His personal touch and genuine care made all the difference. My house sold quickly and for a great price — I couldn’t be happier with the service!... Read more
Seller
8th Aug 2025 (6 mo. ago)
J Murray
Bev was instrumental in securing us the perfect home for our family. We could not have done it without her help. Thank you!... Read more
J croke
Ben was great when viewing a property. He was prompt and knowledgeable being able to answer questions.
We put an offer in- Ben kept us in the loop and rang straight away when our offer was accepted
We were very happy with the service provided by Ben - would recommend
Ben is an asset to the team with a great future ahead for him
Thank you... Read more
Buyer
5th Aug 2025 (6 mo. ago)
Had a viewing with Ben which was great. Ben was friendly and knowledgeable. He was prompt to the viewing and was able to answer questions.
We put an offer in- Ben kept us in the loop and phoned straight away to let us know the offer was accepted.
Ben is an asset to the company very happy with the service received on purchasing our new home. Thank you... Read more
Buyer
5th Aug 2025 (6 mo. ago)
H Crane
Big thanks to Lucy & Cian. Very enjoyable service, as a purchaser. Always on hand to help.
Paul Carr are miles better than any other estate agents in Four Oaks!!... Read more
Buyer
5th Aug 2025 (6 mo. ago)
D Simpson
We recently sold our home through Paul Carr Estate Agents and couldn’t be happier with the service we received. From start to finish, the entire team was professional, approachable, and genuinely supportive.
A special mention goes to Cian, who was absolutely fantastic. He was friendly, easy to talk to, and kept us fully informed at every stage. His patience, clear communication, and dedication made the whole process smooth and far less stressful than we expected. Cian’s knowledge and commitment really set him apart, and we always felt our sale was in safe hands.
Thank you also to Kiran, who took amazing photos that showcased our home beautifully, also to Bev for all of the help and support.
Selling a house can be daunting, but the team at Paul Carr made it as straightforward and stress-free as possible. We wouldn’t hesitate to recommend them to anyone looking to sell their property – a truly first-class experience from a fantastic team!... Read more
Seller
1st Aug 2025 (6 mo. ago)
J G
Paul Carr have been great in helping us in our search for a new home. Particular thanks to Ben with his support so far with the process. He's been quick to answer questions and super polite and helpful.... Read more
E Fi
We're currently in the process of searching for a property - which at this current time is quite difficult given the economic situation - but I have to say out of all the agents we have dealt with, Paul Carr have been the most helpful and friendliest (in particular Bev). But the team as a whole have impressed us. Great work guys!... Read more
28th Jul 2025 (6 mo. ago)
L Sheridan
Ben and the rest of the Paul Carr Four Oaks team did a great job selling my flat. From the initial valuation, to learning more about my flat and the surrounding area, the team had my flat sold within only a few days of listing - great service!... Read more
Seller
22nd Jul 2025 (6 mo. ago)
T BRAND.
Have a great team always Warm
Professional with ease and patience. Ben was a pleasure who showed us around and was also charming, pleasant and friendly.
Good service... Read more
22nd Jul 2025 (6 mo. ago)
J Woodhouse
Had nothing but a good experience with the Paul Carr team. From helping us sell our home to finding our next dream home, letting us view properties before they even come to the market. They have been very proactive and have had great communication throughout, from the first valuation to the move in day. I can’t recommend them enough!!!... Read more
Seller
27th Jun 2025 (7 mo. ago)
L Hubbard

Thank you SO much to the team at Paul Carr for helping me get over the line with my recent flat purchase. The service provided was absolutely top rate and I cannot thank them enough.
Thank you to Bev and to Cian for always being supportive and available to assist over the phone and putting the time and effort in to chase the other side and keep me updated.
A MASSIVE thank you to Lucy who has been an absolute star and a pleasure to speak with throughout the whole process. She was so friendly, supportive, reassuring and genuinely cared about me as a buyer and getting the sale complete as soon as possible and is really an asset to her profession. Lucy really went above and beyond and even gave me a bunch of flowers on completion day which was such a lovely and unexpected gesture!
I would recommend the Paul Carr Four Oaks team to anyone, they really are a lovely bunch of people, nothing was too much trouble (even my endless phone calls!) and they really shine at what they do. I am so lucky to have engaged with them for my purchase and wish them all the absolute best! Thank you again!... Read more
Buyer
12th Jun 2025 (7 mo. ago)
E Sandbach

Bad experience.Recently we were looking to buy a property and found one that caught our eye on this particular Agency .The property viewing was presented by Cian who was very professional ,,polite and delivered his job in a good manner.However ,I would.have to say that at least ,it would be appreciated by the costumers to ventilate the property of the viewing and have in hand the total of square metres .Even in the leaflet it was not shown and I had to work out adding them manually room by room .
On the other hand , my husband phoned after that and made an offer for the flat after few days.However ,he didn't get any call back after ,for another few days .We decided to call, and at that time he was told that they had multiple offers ,one of them was higher than his current one and if he really were interested in getting the apartment he would have to pay an extra fee of 5000 pounds to the agent ( which we didn't meet) plus the offer ,which at that time was the maximum price the flat was listed for.( all this by phone).There is not any way to check( on the website )or any other physical evidence if there are really others offers highers (like others agencies ) which by far are a bit more transparent in this matter .So the only option that costumer has is ,to " rely " and " trust "in the words of the agents who in this case are obviously highly moved more by the extra money they can make ,rather than the actual commission they would get by selling a property .
Quite disappointed ,twisted and dark all this process and we just decided to walk away rather to deal with all this again .
Summarising for customers :
1.Don't expect high standards for a property viewing (it is going to sell anyway ) so why to put to much effort !
2.Don't expect feedback ( they are not going to call you to keep you updated of the process) YOU need to call them .
3.There is no way to check if what they are telling you is true( regarding offers),etc.
4.Expect to pay a high EXTRA fee of cash to secure your property to the agent.... Read more
Buyer
7th Jun 2025 (8 mo. ago)
I Bancil
Working with Paul Carr Agents was an absolute pleasure from start to finish. Their professionalism, deep market knowledge, and attention to detail made the entire home-buying process a very smooth and stress-free one . What really stood out was their exceptional customer service—they were always prompt in responding to questions, proactive in providing updates, and were genuinely committed to finding the right home for us.
They went above and beyond to ensure we felt supported in every step of the way, and their friendly, approachable manner is highly commendable. Thank you for finding us dream home!... Read more
Buyer
4th Jun 2025 (8 mo. ago)
We received excellent service from Paul Carr, Four Oaks. The support was good throughout the process. We were updated after the viewings and during exchange of contracts.
I would recommend using this estate agent.
Thank you to all the team for your support.... Read more
Seller
25th Mar 2025 (10 mo. ago)
Paul Carr has an amazing team. Extremely knowledgeable, helpful and efficient. Lucy progressed our sale and Cian supported with the viewing, we really appreciated their support in ensuring everything went smoothly. Would recommend them with no hesitation.... Read more
Buyer
29th Jan 2025 (1 year ago)
JJ
A big thank you to Kiran, Fleur and Kelly for your support with finding and advising me on my first home! I cannot wait for it all to go through.... Read more
Buyer
21st Oct 2024 (1 year ago)
G Morris
Thankyou to the staff at Paul Carr Four Oaks for a smooth purchase experience. Especially to Lucy for her fantastic communication & updates the whole way through. Very much appreciated.... Read more
Buyer
21st Oct 2024 (1 year ago)
J Roobottom
We had an extremely positive experience buying a property from Paul Carr. Lucy Beck, our Sales Progressor, was brilliant from the off. She was very informative, polite and efficient in getting our sale completed. Would highly recommend- Thank you!... Read more
Buyer
18th Oct 2024 (1 year ago)
J hocknull
Our experience of Lucy Beck & Paul Carrs Team selling our property has been exceptional. Lucy & the team are enthusiastic, professional and very friendly. They kept us updated and communicated with us at every stage of the selling process. They ensured a smooth and faultless process from start to finish. Thank you Lucy & all of the Team involved.... Read more
Seller
18th Oct 2024 (1 year ago)
L Wingell
Bev at Paul Carr has been absolutely amazing since the day we first met her and now our house has sold. Throughout the process she really helped to keep me calm and put my mind at ease with everything. Selling our home has been such a big decision to make and it helped having the confidence and trust in Bev. Thank you... Read more
Seller
15th Oct 2024 (1 year ago)
L Overton
We felt we had a first class service from Psil Carr from.start to completion. Having not moved for 27 years Lucy Beck was always on.the end of the phone pushing the sale and calming our nerves. Excellent... Read more
Seller
15th Oct 2024 (1 year ago)
N Ying
I recently sold my property through Paul Carr Estate Agent, and I had the pleasure of working with Lucy Beck as my sales progressor. Lucy was fantastic throughout the entire process—professional, efficient, and always on hand to answer any questions or concerns I had. She kept me informed at every stage, ensuring a smooth and stress-free sale. I couldn’t have asked for better support. Thank you, Lucy, for your hard work and dedication! Highly recommend.... Read more
Seller
15th Oct 2024 (1 year ago)
I Azher
Had an excellent experience dealing with paul Carr four oaks. Especially Katy who went out of her way to help us find a property which was off the market and exactly what we were looking for! Would definitely recommend her and Paul Carr!!... Read more
14th Oct 2024 (1 year ago)
C Floyd
Lucy Beck - Paul Carr Four Oaks Branch
Lucy has been amazing. She was acting for our seller but in fact handled most of the chain and kept me more up to date than my own agents. She was polite, pleasant and patient ensuring that both myself and seller were kept up to date and confident in the sale going through. Even out of hours she was providing support given I had a lot of personal things that were hanging in the balance with the move and this needing to complete by a certain date.
I would definitely use this branch for any sale going forward. She went above and beyond!... Read more
Buyer
11th Oct 2024 (1 year ago)
V Nagra
Many thanks to Cian for his professional, courteous service, definitely recommend him for great service.... Read more
23rd Aug 2024 (1 year ago)
I cattermole
No messing around they sold our home.... Read more
Seller
21st Jul 2024 (1 year ago)
M Jones
I cannot thank the team at Paul Carr enough. We had an incredibly difficult time with our buyers and they’ve been absolutely fantastic. I would specifically like to thank Lucy for everything she has done over the last few weeks!... Read more
Seller
10th Jul 2024 (1 year ago)
A Ward
Superb service from the team at Four Oaks office…… good advice and suggestions all the way. Always at the end of the phone and very helpful. Thank you team.... Read more
10th Jul 2024 (1 year ago)
LunaLeche
Unprofessional and lazy agents. Reports and emails with issues were waiting months and years, ignored and closed without completing work. Now, their Lettings team is in John Shepherd, so new company has a problem.... Read more
Landlord
9th Jul 2024 (1 year ago)
B Nijhar
We recently purchased a property in Sutton Coldfield. From the time Kiran showed us the property to the final conclusion of the purchase we were impressed by the friendliness and professionalism of all the staff at Paul Carr Estate Agents.... Read more
Buyer
1st Jun 2024 (1 year ago)
C Machale
We dealt with Kelly from start to finish and she was just amazing!
Thank you Kelly!... Read more
24th May 2024 (1 year ago)
J S
Katy came to value my property yesterday. Absolutely amazing, no hard sell just a genuine kind proffesional person. If I was to sell it would be with Katy x... Read more
22nd May 2024 (1 year ago)
S Hubball
I found all the staff extremely helpful and efficient from the very start. I shouldn't name personnel I suppose, but I'm going to! Bev has been rock-solid - she says that she will do something, and then she does it. It's so pleasing to have that sort of person to help you through what is a very stressful and uncertain time. Five stars from me.... Read more
16th May 2024 (1 year ago)
L Dove
Excellent experience - professional, friendly and helpful service... Read more
16th May 2024 (1 year ago)
M Coulthard
A very smooth and professional experience from start to finish. We had been for sale with another agent for 6 months but Katy was very positive at the valuation. She said they may have some potential buyers on their books. Kelly and Kiran then visited our house to prepare sales details. Before the property was marketed 4 viewings were carried out and thanks to the enthusiasm of Kelly a sale was agreed at the asking price. The sale proceded very quickly and we moved out in less than 3 months. Highly recommended... Read more
Seller
15th May 2024 (1 year ago)
M Pountney
Staff team worked hard to achieve a sale of our apartment. Team members were friendly and approachable. Thanks for your support.... Read more
Seller
14th May 2024 (1 year ago)
J Scannell
From our first interactions, dealing with Kelly Veitch at Paul Carr Four Oaks was a real pleasure and both my wife and I were really impressed with her local knowledge and very quickly she was able to show us a beautiful property which suited our lifestyle and was very close to Sutton Park, which was something we had requested in our initial conversation about the ideal property and location. So no time was wasted and this was only our second viewing Highly recommended and would absolutely look to use Paul Carr again.... Read more
7th May 2024 (1 year ago)
S awan
Kelly Veitch is an asset, super helpful and attentive in my recent property purchase, from placing the offer to receiving the memorandum of sale it all happened within hours! Will definitely be recommending to family and friends :)... Read more
Buyer
2nd May 2024 (1 year ago)
L Belton
Fab experience from start to finish. Highly recommend Paul Carr to sell your home. Very easy and effortless process ????????... Read more
Seller
27th Mar 2024 (1 year ago)
R Golding
Very poor experience as a tenant. Would avoid in future... Read more
Tenant
14th Mar 2024 (1 year ago)
M Bolton
The Four oaks office team have sold our property in less than two weeks, a very proactive sales organisation, great communication, feedback and advice in all aspects of our sale, handled the viewings and the negotiations with professionalism and honesty. We would highly recommend them and use their services again. Couldn't be happier ??... Read more
Seller
27th Feb 2024 (1 year ago)
M Limited
Kelly has been amazing helping us secure our dream house!... Read more
6th Feb 2024 (2 years ago)
P langton
Had a really excellent professional service from kelly and the team at four oaks, would definitely recommend to anybody looking to sell or buy.... Read more
Seller
5th Feb 2024 (2 years ago)
M M
Understand about p with autism... Read more
20th Jan 2024 (2 years ago)
C Brierley
Very professional service from Katy and the team.... Read more
8th Nov 2023 (2 years ago)
S Wilson-Horn
Angela has been invaluable in our search for our ‘forever’ home. We have viewed various properties with her and she helped us realise the aspects we could compromise on and the ones we couldn’t. Without her knowledge and experience I don’t think we would have found the ‘one’ so successfully. Thank you.... Read more
Buyer
8th Nov 2023 (2 years ago)
M D
Had a great experience again with Paul Carr. Found me a tenant after 1st viewing again.... Read more
Landlord
4th Nov 2023 (2 years ago)
R Jones
My first time selling experience has been excellent with Paul Carr estate agents. Katy and Bev kept me informed throughout the sale and quickly solved any issues that cropped up. Great team.... Read more
Seller
25th Oct 2023 (2 years ago)
K Murray
From start to finish the team at the Four Oaks office were brilliant. Katy who helped book our viewing and handed over our keys was lovely, Jenna who showed us around was amazing and Beverley who progressed our sale continuously kept us in the loop. Thank you for your help in buying our first home. If we ever need an estate agent in the future, we will be back :).... Read more
Buyer
16th Oct 2023 (2 years ago)
J Egginton
I would highly recommend Katy and the team at Four Oaks to sell and buy from. My house sold in just over one week and Katy helped me find my perfect home. She listened and took on board exactly what I was looking for and kept me well informed throughout the whole process.... Read more
Seller
11th Oct 2023 (2 years ago)
H Ghale
We recently sold our house through Paul Carr in Four Oaks. The team are all very professional. I would definitely recommend them. They held our hand through the process and kept us in the loop with everything by updating us regularly. We highly recommend them.... Read more
Seller
9th Oct 2023 (2 years ago)
Beth
Paul Carr in Four Oaks recently sold our house. The team are all extremely professional and really helpful. I would definitely recommend them.... Read more
Seller
4th Oct 2023 (2 years ago)
M Rahman
Poor and unprofessional customer service at this branch of Paul Carr.
I called today as I was interested in a let property. Usually PC representatives are quote forthcoming with information via phone. I know this as I purchased a property through another branch in May 2023. However, the customer service by a representative — Anita was appalling. Twice in a call that lasted only 2 minutes, she told me to go online to view the details of the property online — i.e. I was being fobbed off. Very disappointing and I will not be using PC Mere Green again.... Read more
Landlord
28th Sep 2023 (2 years ago)
D Dave
Paul Carr Estate agents were superb, would recommend them if you are selling you home in Sutton Coldfield- our home sold in one week with 10 viewings all done by Katy and her team - fabulous... Read more
Seller
8th Sep 2023 (2 years ago)
C Kelly
Bad experience very rude member of staff made a stressful experience even more stressful and upsetting!... Read more
4th Sep 2023 (2 years ago)
Cath
Thank you to the whole team at Paul Carr, Four Oaks for all your hard work. A particular thank you to Katy, not only for her sales & marketing skills but also for keeping us so well informed. Also to Bev for overseeing the chain & keeping us up to date with progress. We are happily settling into our new home.... Read more
Buyer
2nd Jul 2023 (2 years ago)
M Hinis
Bethaney has been incredibly helpful helping us with the purchase of our first home. She was very informative at the viewing, explained clearly each step of the process and has been easily available to contact throughout. Thanks Beth!... Read more
Buyer
25th May 2023 (2 years ago)
D Veitch
We received an excellent service when we were selling our property through Paul Carr, Four Oaks. They always responded quickly to our calls, were always helpful and took the time to explain the process and steps to be taken. We can highly recommend the team.... Read more
Seller
22nd Mar 2023 (2 years ago)
M O'Brien
In less than a week the team at Four Oaks Paul Carr have sold my property for more money than I initially wanted. We had a fantastic experience with them. Regular updates were provided and nothing seemed too much trouble for the team. I would urge anyone to use this team to sell a property in Four Oaks. Thank you again.... Read more
Seller
21st Mar 2023 (2 years ago)
E Kate
I have recently just sold my property with Paul Carr and cannot recommend them enough. Katie and Emily were responsive and professional throughout and i genuinely felt they were on my side. I even got to meet all of the team. Faye and Kiran were very attentive when photographing my property and anything i asked they did. The girls made what was a very stressful situation flow through with ease. Faye, Katie, Emily, Kiran and Bev i cannot thank you enough.... Read more
Seller
21st Mar 2023 (2 years ago)
G Cave
Thank you to Faye and her efficient, friendly team.
Kimberley and Katy in sales, both very professional and prompt to update/respond.
And specially Bev, who was very supportive during the process when I had a buyer. Communicating with the other parties and keeping me informed, so I knew what what happening.
I will definitely recommend, a great service throughout.... Read more
Seller
10th Feb 2023 (3 years ago)
A Cavendish-Tribe
My mother in-law purchased an apartment being sold by Paul Carr. We were very impressed by the professionalism of the Four Oaks team, particularly Beverley Quirk, Kimberley Woolgrove and Angela Preece. The sale of our house to a Developer became very protracted and stressful, but Beverley went 'above and beyond' to keep all parties talking through to Contract Completion.
I would highly recommend Paul Carr when buying or selling a property in the Four Oaks area.... Read more
Seller
19th Oct 2022 (3 years ago)
By far the best service I have received from any estate agent in over 8 years.
Katy was very knowledgeable and very approachable. Definitely would recommend to anyone looking to sell a property.
They sold mine in 3 weeks, whereas my previous agents couldn't get it sold in 3 months.
Amit.... Read more
Seller
18th Oct 2022 (3 years ago)
J Jones
Highly recommend this team of estate agents. I purchased a property from them a couple of years ago, so when I wanted to sell it this year I knew I'd be in safe hands using them again. I was continually kept up to date throughout the whole process, and they responded quickly to any queries I had. Special shout out for Bev!! You're an absolute star!!... Read more
Seller
20th Sep 2022 (3 years ago)
C Hewitt
Paul Carr Four Oaks have recently sold our house and Kim and her team were exceptional from the moment we decided to sell right through to the end. At the point we made contact, our property was brought to market super quickly. Kim arranged viewings out of working hours to accommodate our needs, her communication was fantastic whenever we had even a small query or needed the process explaining, and she went above and beyond to make the sale stress free for us. Can't recommend Kim and Paul Carr Four Oaks enough, thank you again!... Read more
Seller
14th Sep 2022 (3 years ago)
S Slade
I dealt with Angela and Bev when purchasing my property. Both we're extremely helpful and made the whole process seamless from start to finish. I'd recommend to anybody when using Paul Carr. Thanks for all your help :)... Read more
Buyer
12th Sep 2022 (3 years ago)
N Heelis
Angela, Pam and Beverly from exclusive and rural homes made the sale of our property fast, easy and most of all stress free, thank you. This is the second property you have sold for us and we would highly recommend your services.... Read more
Seller
7th Sep 2022 (3 years ago)
C Hackett
We have recently sold our home through Paul Carr, Angela Faye and the team were amazing!!. Knowledgeable, professional, supportive and on hand to help us from start to finish. The sale went through smoothly, we had regular updates I would wholeheartedly recommend them.... Read more
Seller
6th Sep 2022 (3 years ago)
N Thorogood
Faye, Kim, Katy were all extremely professional in the process of selling our house. Lovely team who worked hard to get the right buyer. Angela was tremendous in finding us the right property for us and although we had some disappointments, she worked diligently to meet our specification. Bev was great in managing the sale and conveyancing process. Well done the Four Oak team, you have very happy clients!... Read more
Seller
6th Sep 2022 (3 years ago)
H E
A fantastic, professional service right through from listing to completion. Special thanks to Angela, Beverley, Faye and Kimberley who all offered great communication and support.... Read more
1st Sep 2022 (3 years ago)
Excellent experience with the team at Paul Carr, Four Oaks.
From the 1st meeting with Fay, to the follow-ups when the sale fell through the first time, all the feedback was very positive and professional. The whole team of Bev, Angela, Kimberly, Pam and Katie were always ready with any answers, and followed the process through to completion.
A pleasure to deal with, and competitively priced, I would thoroughly recommend them as a top company in the area.... Read more
Seller
24th Aug 2022 (3 years ago)
B Kirk
Faye and her team at Paul Carr were amazing at helping us to sell our house. Nothing was too much trouble, and even when our first buyers pulled out, the team were immediately back on the case with relisting and organising further viewings. We received a fantastic service throughout which made the whole process of selling our house so much easier ????... Read more
Seller
23rd Aug 2022 (3 years ago)
Guy
Evita wasn’t professional, she asked us many personal questions what wasn’t even to do with the property we wanted to rent. Was very sarcastic and completely lied to us about booking viewings. She stated at the start of the conversation that there viewings for the property were empty, within half an hour and a discussion of pets was brought into the equation she immediately vocalised in a condescending way “if people want to view to the property who don’t have pets, THEY will get the property and not you”. She later also turned around and all of a sudden from the 30 minute conversation gap from the last time i called, all the bookings were full.
Will be making a complaint to head office tomorrow morning! Don’t use Paul Carr! Only interested in SALES not LETTINGS... Read more
Tenant
8th Aug 2022 (3 years ago)
R Jones
Faye, Kim and Katy sold my house back in Jan. Nothing was too much trouble. Beverley was fantastic on the sales progression. I would always recommend these girls as they're 100% committed. Its not just about getting the most money its about choosing the right buyer, along with the right estate agent who are genuine. Thank you so much... Read more
Seller
8th Aug 2022 (3 years ago)
K Kendall
Paul Carr Four Oaks/ Exclusive and Rural are fantastic. They helped my partner and I find our dream home and we cannot thank them enough!
The whole team have been amazing throughout, nothing was too much trouble. Angela conducted the viewings and negotiations, she was great. Very friendly but professional and dealt with the negotiations promptly so we could get the deal done.
When the sale was agreed ,our file was passed to Bev to chase and help us get to completion. Any hick ups along the way were dealt with efficiently. It really seemed like Bev cared and we weren’t just a number to her. She was pushing things along as quickly as possible and provided regular updates along the way. When Bev was not available, Faye and the rest of the team picked things up and were equally as good.
I cannot recommend the team enough!
We don’t plan to move from here but if we ever do, Paul Carr are the only agent we will use!
Thank you , thank you, thank you!
Katy and Nathan... Read more
Buyer
4th Aug 2022 (3 years ago)
S Bywater
We are so glad we chose Paul Carr for our sale. The team {Bev, Kimberley, Katy , Kieran} at the Four Oaks office were great with their attention, speed and interest to market & sell our house. On the first day we met with the team throughout the day and within one week we sold. They helped manage the conveyancing process and communicated really well with all parties, including after completion. Genuine real people doing a great job. Thank you, Stephen & Clare... Read more
28th Jul 2022 (3 years ago)
N Syed
We have been looking for a house for a while and have dealt with a number of estate agents both in terms of our search for a house and also for the sale of our property.
I found Katy Syborn to be extremely professional, hard working and switched on. Each viewing we had, it felt like Katy was completely on the ball and knew the situation with the house, the vendors' position and the state of the market.
I found her extremely courteous and prompt in responding to queries and have really appreciated her going out of her way in arranging viewings for us. Her communication was excellent throughout and she was readily available via email and text to arrange viewings which has been extremely helpful with my limited time availability due to my work situation.
Honestly speaking she has been the best estate agent I have come across... Read more
27th Jul 2022 (3 years ago)
V O'Brien
I was very impressed with Kimberly at Paul Carr. Friendly and professional when dealing with our purchase. Understood our requirements, and it felt like she wanted to achieve the best outcome.... Read more
26th Jul 2022 (3 years ago)
K Glover
Would highly recommend Paul Carr if looking to buy or sell. They have been great in helping with the sale of our property and in helping us find our new home. Kim has been wonderful, she has been in constant contact with us throughout making the process easy and stress free... Read more
26th Jul 2022 (3 years ago)
J Robinson
Amazingly smooth process. Sale progressed exceptionally fast. A massive thank you to Bev who was speedy to respond and professional throughout.... Read more
23rd Jul 2022 (3 years ago)
Fay and her team at the Four Oaks office have provided an efficient and most friendly service in selling a property for me. I chose Paul Carr in preference to 2 other agents because of the very favourable first impressions and their enthusiastic approach. My initial confidence proved right, and they were most helpful and responsive during the sale. The team were knowledgeable, experienced and handled the process with professionalism.... Read more
Seller
7th Jul 2022 (3 years ago)
G Barnes
Fay and her team at the Four Oaks office have provided an efficient and most friendly service in selling a property for me. I chose Paul Carr in preference to 2 other agents because of the very favourable first impressions and their enthusiastic approach. My initial confidence proved right, and they were most helpful and responsive during the sale. The team were knowledgeable, experienced and handled the process with professionalism.... Read more
5th Jul 2022 (3 years ago)
B Sidhu
I recently completed on a purchase via the four oaks branch of Paul Carr. It was a very difficult transaction ( I have been buying property for 8 years and never had anything like it) with multiple obstacles presenting themselves. I genuinely believe if it wasn’t for the team at Paul Carr (Angela, Beverley, Faye and Pam) this sale would not have completed. They were great in problem solving and chasing up respective sides to ensure we got the purchase over the line. Thankyou guys; from myself and the rest of the Sidhu family, we really appreciate all your efforts! ????... Read more
1st Jul 2022 (3 years ago)
J Jarrett
Lovely and friendly staff... Read more
28th Jun 2022 (3 years ago)
A Mansell
I haven’t brought a property in over 20 years and I found Katy’s advice knowledge and experience extremely helpful and made it so much easier to navigate the process. I would definitely recommend Katy and would certainly use her again if I ever needed to sell or purchase a property.
Such professional expertise and complete trust is hard too find.
Her enthusiasm and caring yet professional manner shone through.... Read more
13th Jun 2022 (3 years ago)
M Power
I would like to say how impressed we were with the help, patience and guidance given by Kimberley and all of the staff at Paul Carr, Four Oaks, in
securing a wonderful Bungalow in Four Oaks. I would certainly recommend them... Read more
Buyer
13th May 2022 (3 years ago)
M Moloney
My partner and I have been working with Katy while searching for a house to buy. As first time buyers, we have really appreciated Katy's help and support. She has been fantastic throughout the process. Her communication and professionalism have been excellent and she is also friendly and knowledgeable. I would definitely recommend Paul Carr Estate Agents Four Oaks to others.... Read more
Buyer
2nd May 2022 (3 years ago)
L Dennis
Absolutely fantastic service received from the ladies at four oaks branch. Its been a pleasure from start to finish, very responsive and more informative than solicitor’s.
Big thank you to Beverley for chasing the solicitors you were more helpful in many ways.
Thank you Beverley, Kimberley and Faye for you help through out the whole process.... Read more
20th Apr 2022 (3 years ago)
L Tam
I feel grateful that I met Katy and Kimberly in my property search! Their professionalism and friendly approach made the buying process a care-free and delightful one. I especially appreciate their responsiveness and sound understanding of technical property knowledge. I'd highly recommend Paul Carr Four Oaks to anyone who need find and sell their properties.... Read more
Buyer
7th Apr 2022 (3 years ago)
J Taylor
Excellent service from Faye and her team at Paul Carr Exclusive and Rural when helping us sell our house. From start to finish everyone has been professional, helpful, and most importantly, enthusiastic about selling our property. The accompanied viewings were really appreciated. Special thanks to Faye, Kiran, Pam, and Angela, who we dealt with the most. Can't fault the service we received, would highly recommend. Thank you!... Read more
Seller
7th Apr 2022 (3 years ago)
We have been dealing with Katy from Paul Carr who has helped us secure our dream home! Katy spent the time to understand what we wanted and delivered, meeting all of our expectations! Thank you Katy!... Read more
Buyer
5th Apr 2022 (3 years ago)
E Ann
From the initial meeting with Faye I knew I had chosen the correct estate agent to sell my property. Kiran's photos were amazing, Kim & Katy were so friendly when they came to meet us at our home and very committed to sell as they had a list of buyers ready to view before our house was on the market resulting in a sale from their list. Would 100% recommend as the process has been stress free because of the amazing team.... Read more
Seller
1st Apr 2022 (3 years ago)
J Chan
I recommend Paul Car , which helped me on secured a property for my own family need. I have expereicened top quality service from Kimberley at Four Oaks, she understand and care my need very much, much appreciated.
Highly recommened.... Read more
Buyer
31st Mar 2022 (3 years ago)
J Bennett
Faultless service. Massive thanks to all at Paul Carr Four Oaks for help with our recent house sale. Would happily recommend them to anyone.... Read more
Seller
24th Mar 2022 (3 years ago)
C Downes
Good well presented website easy to use.... Read more
12th Mar 2022 (3 years ago)
K Oakley
We sold and brought with Paul Carr, Four Oaks Branch, from start to finish the process was effortless. From Faye coming into evaluate, Katy leading on sales and Kimberly finalising. The guidance through out was first class. They managed the viewings taking the stress AWAY. They focused on the sale with exmplar detail, showcasing the property to the best of its potential and nailed our brief for our new purchase. Real team effort and lead superbly. Reflecting back there were difficult conversations with involved parties but they did so with professionalism influencing and bringing the right results. High recommended!... Read more
Seller
27th Feb 2022 (3 years ago)
B Chugh
Katy has been really amazing trying to find us a house over the last few months. Her attitude towards her clients goes above and beyond what one can expect. Katy has worked tirelessly looking at various options for us and supporting us through offer stages.... Read more
9th Feb 2022 (4 years ago)
A Lewington
We sold last August, it was a very stressful time with COVID19, Paul Carr Mere Green were wonderful, professional caring, particularly Angela their staff are moved around from branch to branch a lot, but nevertheless whoever takes over are just as good. I've noticed our house is now up for sale again, and the new owner has chosen Paul Carr to act for them, to which I'm not surprised. Well done guys, you deserve a bonus x... Read more
Seller
8th Feb 2022 (4 years ago)
M Dancer
The lovely team at Four Oaks gave a professional and personal service and sold our property within the first viewings! We were really pleased with the marketing and constant communication, thank you :)... Read more
Seller
3rd Feb 2022 (4 years ago)
G Lynch
Highly recommend. Katie Syborn has been fantastic and really helpful. Look forward to working with Katie & Paul Carr in the future... Read more
2nd Feb 2022 (4 years ago)
K erica
All the staff were friendly, professional and very attentive to my needs.
I would highly recommend the team at Paul Carr Estate Agents! Thank you all very much it has been a pleasure.... Read more
27th Jan 2022 (4 years ago)
I Campbell
We recently sold mum's apartment in Mere Green through Paul Carr Estate Agents. From the start the team showed great enthusiasm and good understanding of the market. Katy and Kimberley kept us informed of developments all the way through offering help and guidance all the way through to the successful conclusion of the process.... Read more
Seller
15th Dec 2021 (4 years ago)
N Barker
Today Katy showed me around the flat at Wyndley. Before the allotted time she assured I would be in attendance and on meeting, had a very welcoming and warm manner as well as maintaining a very professional stance. Once she realised the property wasn't suitable for my needs, she proceeded to search for one she believed would be more appropriate, showing a degree of acumen and positivity. She made me feel that I going to be supported and assisted in my search for my new home and felt assured this would continue throughout the process lying ahead of me. A credit to your team.... Read more
15th Dec 2021 (4 years ago)
E Lee
I have been working with Katy, Kimberly for few months, their friendly service, sincerity really escalated the service standard to another level. Their professionalism gives you more than 100% confidence and you can definitely rest assured that you will be well taken care of, no matter, u are buying or selling the property. Katy's voice can really cheer you up. You really feel that they are your good friends rather than just an agent, business partners. Much appreciated I met Katy and team.... Read more
15th Dec 2021 (4 years ago)
M Wong
I just bought a property via Paul Carr Four Oaks and the agent called Kimberley show her professionalism during the transaction.... Read more
Buyer
11th Dec 2021 (4 years ago)
N Miller
Paul Carr recently sold our house - amazing service, friendly and went the extra mile to help when we most needed them. Thanks to all the staff but particularly Kimberley and Pam in the final stages - without them I don’t think we would have got the sale over the line! Worth every penny and would highly recommend.... Read more
Seller
10th Dec 2021 (4 years ago)
P Hand
What a delight to work with such a professional office with Kimberley in particular taking care of the smallest detail
Thank you all... Read more
10th Dec 2021 (4 years ago)
N Deasy
I have experienced/experiencing top quality service from Katy at Four Oaks. As a first time buyer, she has been extremely helpful, professional and assertive to all of my requests and concerns. Highly recommend.... Read more
Buyer
8th Dec 2021 (4 years ago)
A Quadros
I have such high regards for the Paul Carr Team in Sutton Coldfield. Evita and Pauline have helped me so much and I would like to thank them for all their support and assistance. It was our first time renting a property and they have been super amazing. Thank you guys for all the help and for just being amazing. Regards Andre... Read more
Tenant
7th Dec 2021 (4 years ago)
J Whitehorn
Really pleased with the service received from Kimberley and the team at Four Oaks. Kimberley has made the whole process of buying easy and the team are always very professional and helpful.... Read more
Buyer
2nd Dec 2021 (4 years ago)
H Shinebaum
Worked with Kate Syborn from your Four Oaks office. She did her best to find a suitable premises for us but wasn't to be.
She was always punctual and smartly presented. Very knowledgeable on the area and the properties she was showing. Kept us up to date with any new properties coming to market.... Read more
30th Nov 2021 (4 years ago)
J Lowe
I have recently sold my house with Paul Carr Four Oaks. The team of lovely girls I worked with were professional and dedicated to the task at hand. Nothing was too much trouble for them - I was treated like an important client. What I liked was that each member of the team came out to see my home so that they absolutely knew what they were talking about when liaising with potential buyers. I cannot recommend the team at Four Oaks, led by the brilliant Faye Shaw, highly enough. Worth every penny!!!... Read more
Seller
30th Nov 2021 (4 years ago)
S Deva
Paul Carr Four Oaks has been really helpful in booking our viewings. A special mention to Angela who has been very polite and patient with us in all scenarios. Very friendly and understanding to our requirements. Highly recommend their service!!... Read more
24th Nov 2021 (4 years ago)
P Rimmer
It's the ' people ' representing any Company or organisation that best manages the experience, customer service and expectations; and that's where this team is just a BIG WINNER ???? in all those arenas.. The positive and proactive approach right from the outset is where you will find the professionalism & dedication of Faye & Kimberley! - certainly exceeded all my expectations....and maintained and very caring consistent approach throughout ????.... Read more
13th Nov 2021 (4 years ago)
S Teague
I have worked with Faye in a professional manner for over a year. I honestly admire her passion, drive and knowledge of the property market. Faye is an incredible team leader, and you can see this reflected in the way her team delivery the incredible service that they do. Highly recommend Faye! Incredible.... Read more
12th Nov 2021 (4 years ago)
L sally
My husband and I are thankful to Katy Syborn for her helpful and professional services. She knew the property very well and was absolutely fantastic showing us around the property and answering our enquiries politely and cheerfully. We were impressed that she did very well preparation before our viewing. She is the best agent we have ever met. Keep it up! Many thanks, Katy.... Read more
12th Nov 2021 (4 years ago)
E Bennett
I am posting this review as I want to share how amazing Katy Syborn has been. All the staff are friendly and professional but Katy has gone over and above in trying to help find our daughters first home. She calls regularly keeping us updated and informing us as soon as a suitable property becomes available. It’s been really difficult in the current market but I am feeling hopeful now. Highly recommended…..Thank you Katy... Read more
Buyer
11th Nov 2021 (4 years ago)
L Couchman
Always a pleasure dealing with Kimberley and Faye. Professional, friendly and always willing to go extra mile for their clients... Read more
11th Nov 2021 (4 years ago)
M Mark
I would highly recommend the team at Four Oaks. We have used their services to sell our property. They have always been responsive, friendly and patient. Big thank you to Kimberley who went out of her way to deliver solicitor documents for us to make sure the sale could complete in time. Thank you Faye, Angela, Katy, Pam and Kimberley. Keep up the brilliant work.... Read more
Seller
11th Nov 2021 (4 years ago)
S dhalivaal
Katy has been really helpful in our search for a property! She’s been really responsive and lovely to deal with. We would definitely recommend.... Read more
11th Nov 2021 (4 years ago)
C Roe
Katy was really helpful organising me a viewing and showing me around the property. She provided me with allot of information other agents didn’t and was very friendly. Couldn’t do enough for me, would highly recommend!... Read more
11th Nov 2021 (4 years ago)
D Evans
I am really happy with the professional service I received when purchasing through Paul Carr. I can’t praise Katy Syborn enough for the way she dealt with the purchase, clearly explaining step by step the procedure. Once my bid was successful, Katy ensured all parties received the necessary paperwork the following day ensuring everyone knew what was going on and who responsible for what. I would definitely not hesitate in referring friends to Paul Carr.... Read more
Buyer
11th Nov 2021 (4 years ago)
H Christoforou
Paul Carr were recommended to us and I have been so impressed with all the team, in particular Faye, Katy, Kimberley and Angela. They have been really friendly and responsive, always so professional and negotiated us a quick sale of our house which I am so happy about. I look forward to working with the team as the sale progresses and would be very happy to recommend Paul Carr to anyone else.... Read more
Seller
11th Nov 2021 (4 years ago)
Malc
Poor, had to sort the problems myself... Read more
2nd Nov 2021 (4 years ago)
A Francis-Lang
Kim was absolutely fantastic. She was reassuring throughout the whole process. My house was sold quickly without any problems. Excellent advice throughout and very approachable at all times.... Read more
Seller
29th Oct 2021 (4 years ago)
H George
Great work done by the team at Paul Carr, Four Oaks.
Angela and Kimberley worked extremely hard making sure the purchase went through on time. Angela is great at remembering what sort of home you are looking for and works tirelessly to find just the right one.... Read more
Buyer
19th Oct 2021 (4 years ago)
M Wilson
We bought our new home through Paul Carr Four Oaks earlier this summer and cannot praise their service highly enough. The sales team were professional and clearly understood the local market very well. The chain chasing element of the transaction was carried out very well by Pam. I was delighted to learn that Faye is now leading this branch and also that Kimberley has joined the team as these two wonderful women were instrumental in selling our property at their previous place of employment. I have no doubt that Paul Carr Four Oaks will go from strength to strength.... Read more
Buyer
18th Oct 2021 (4 years ago)
J Hutchinson
I cannot thank Paul Carr enough for the service they have provided in relation to the Sale of my property, all staff were extremely helpful and Angela at the Four Oaks Office and Dan and Steve at Streetly Office were fantastic! Thank you all!... Read more
Seller
22nd Sep 2021 (4 years ago)
A Preston
All of the staff were friendly and professional but one in particular, Katy Syborn, was instrumental in my mother's house being successfully sold after 18 months during the pandemic of 3 sales falling through and periods of inactivity in the market. On the day it was sold, with 3 would be buyers, she kept me up to date every half hour and we finally settled on the best price we had ever been offered. She was tireless! Well done Katy.... Read more
Seller
18th Sep 2021 (4 years ago)
S Cheung
A renowned and reliable property agency which I respect most at the moment. Even some of their staffs are newly joined, their professionalism during the whole process did not bring you any problem.... Read more
15th Sep 2021 (4 years ago)
S Denham
Angela is always friendly and helpful. Very professional and patient. Good manner, polite. Great knowledge of the properties and the market. Many thanks. I also want to thank everyone in the Belwell Office in Four Oaks.... Read more
13th Sep 2021 (4 years ago)
P david
Firstly I wanted to say a massive thank you to both Faye and Kimberley. They have gone above and beyond to help me find a property. They are a credit to the team and it really shows within them both that this is more than just a pay day. I have really struggled finding a property. The last 4 months have been filled with let downs and disappointment. I have found other estate agents to be rude, unhelpful and more interested in a back handed payment than making sure the properties go to the most suitable or even the highest bidder. I would highly recommend the team in four oaks office for both sale and purchasing.... Read more
9th Sep 2021 (4 years ago)
J Hancock
Angela was polite, professional and helpful as was Pam. Only suggestion for improvement would be to deal with the same person throughout process instead of different people.... Read more
2nd Sep 2021 (4 years ago)
M Walker
Very impressed by the service we have received in the purchase of our property special mention to Katy Syborn who has dealt with us in a very professional & approachable manner who puts the customer 1st.
Thanks again... Read more
Buyer
26th Aug 2021 (4 years ago)
G Johnston
Katy Syborn of Paul Carr Estate Agents, Four Oaks Office has been exceptional.
Her professionalism, expertise and willingness to assist in all aspects from property search to purchase has been above and beyond.
Highly recommended.....Thanks again!... Read more
Buyer
26th Aug 2021 (4 years ago)
S Ballinger
A big thank you to Angela, Faye and Kimberley who have been nothing but patient and informative when helping us as first time buyers agree the purchase of our first home. Angela was incredibly helpful throughout our viewings and at no point did we feel pressured or on a time scale to look round quickly, despite her busy schedule. She went out of her way to phone the office mid viewing to organise a second viewing for my partner, and was very flexible when it came to organising this. We are still very early in the process but they have been updating us every step of the way so far and have answered all of our questions, no matter how trivial or crazy they might be! We can't wait to move through and complete the process and get the keys to our home!
Thank you team
Siobhan and Christopher... Read more
Buyer
24th Aug 2021 (4 years ago)
A Evans
I would like to say a huge thank you to Paul Carr Four Oaks Office. Angela Preece for negotiating the purchase of my dream house and Faye Shaw for being the voice of calm through the stressful last few days of the process. From beginning to end of the sale/purchase the team were conscientious and professional ....a joy to deal with. Thank you.... Read more
Buyer
8th Aug 2021 (4 years ago)
J Smith
I would highly recommend Paul Carr Estate Agents to anyone especially the Four Oaks branch.
Katy, Adam and all the team have been absolutely brilliant showing us around a property, answering all our questions quickly and accurately and all in a very cheerful and professional way. It has been a pleasure doing business with Katy and the team and they are definitely the best agent we have come across in our recent search for a house to buy!... Read more
Buyer
3rd Aug 2021 (4 years ago)
S Allmark
A fantastic team! From the moment Faye valued the property we were filled with confidence that Paul Carr were the right agents for us and we were not left disappointed!! Angela and Katy both went above and beyond throughout the whole process and I wouldn't hesitate in recommending anyone in the Four Oaks area to use them... Read more
Seller
3rd Aug 2021 (4 years ago)
N Sanders
Very slow in getting back to me and don't inform me of upcoming rentals... Read more
Tenant
1st Jul 2021 (4 years ago)
J Morris
Work related.... Read more
15th Jun 2021 (4 years ago)
J Collier
Lovely staff and they have some great properties... Read more
2nd Apr 2021 (4 years ago)
R Gunton
Really annoyed with the lack of help and service, wanted to buy a house and after agreeing price and letters sent out to all of us they then sold the house over my head to someone else. If a house is sold its sold and surley they should not still be showing people round, taking offers and gazumping me, thats my solicitor fees gone.... Read more
Buyer
28th Mar 2021 (4 years ago)
M Rankin
Very helpful... Read more
1st Nov 2020 (5 years ago)
J _
Didn't answer... Read more
19th Oct 2020 (5 years ago)
CoCo
Disappointing service had a viewing arranged a week in advance. Received a call 5 minutes before the viewing only to be told that the owner had provided them with the wrong set of keys and that the office was now closed. Breach of GDPR was provided with another persons details on my first call to Paul carr when speaking with Muhammed. Will not use again will take my business elsewhere.... Read more
19th Oct 2020 (5 years ago)
J Millward
Dedicated excellent service would highly recommend... Read more
16th Oct 2020 (5 years ago)
J Smith
Why you kept on recommending your mortgage advisor otherwise don’t sell me your property ? I try to buy a house from you and we already had our own mortgage Advicer in place, who don’t charge us as other mortgage advisers , no charge to customers at all. But Your mortgage adviser from your branch charged us so very high fee. then caused us a completely Disaster due to his mistake !! He made huge problem for my mortgage because he has not enough knowledge to do his work! End of day we were not able to purchase a house for over a year ..... we were only wanted to buy a house from your agent, we didn’t need a mortgage adviser . But you forced us using your mortgage adviser who has completely messed our life .... Read more
Buyer
12th Jun 2020 (5 years ago)
J SHEATH
Very well run letting agents... Read more
Landlord
16th Feb 2020 (5 years ago)
The Manager (Dan) was most helpful - he has however changed branch now, whilst his team in Four Oaks were helpful there were several serious blunders, there was inaccurate qualification of prospective purchasers and complete wrong information regarding the state of the sale process - very frustrating resulting in the house being taken off the market - a change in Estate Agents when my house goes back on the market.I would be happy to discuss my review with the directors of Paul Carr estate agents.... Read more
Seller
3rd Jan 2020 (6 years ago)
D Drabik
I've passed refercing to rent a house and was promised to move in at the end of November. Then I've been told to wait another two weeks as there was something to do inside the house so I've kept waiting and calling them to ask about progress and what's the situation. Then again I've been told everythings alright and I could move in in a middle of December. After all that, 2days before their 'deadline' and I've got a cold and been told that works inside a house are not finished yet and they don't know when it's going to be finished. So just week before Christmas, it turned out I have nowhere to go... I was pretty stressed. I won't recommend to anyone.... Read more
Tenant
28th Dec 2019 (6 years ago)
deb
Haven't really got anything positive to say about them at all.... Read more
29th Nov 2019 (6 years ago)
S Singh
It's a Estate Agency and there is lots folks working in office, There are people who are very helpful and there are some not so helpful, Overall it's good .... Read more
11th Nov 2019 (6 years ago)
T Ngo
Jenny is dreadful at customer service , bad attitude. I made a complaint but not sure if it was taken seriously . Used this agency as a landlord for 2 years, it was ok until I went to pick up my keys as I had found a tenant elsewhere .... Read more
Landlord
26th Jul 2019 (6 years ago)
S bird
We would like to record our thanks and appreciation for Paul Carr staff who visited us. As absolute novices to this arena they listened to our concerns and dilemma and talked through the options, the highs and the lows with empathy and understanding.
With a professional approach yet with a personal attitude, it was clear to see the passion for the job they do, their customers and not at all least, their employer (and yes I know they pay the salary) but this isn’t just about what you do, it’s all about how you go about it!
It would have been so easy for them to come across as aloof and imperious in this situation but it is a testament to their skill and application that instead, they came over as anything but.
If our situation changes, rest assured Paul Carr will be the first ones we go to. Thank you once again for your time and attention.... Read more
3rd Aug 2018 (7 years ago)
P Latets
They forgot to tell us very important info about property. Too many useless verifications. Too Long process. Too expensive fees.... Read more
25th Mar 2017 (8 years ago)
A peikert
We found our rented house via them 8 years ago and here we go again. Let's hope we can get a good deal again... Read more
Tenant
5th Feb 2017 (9 years ago)