D A
Fantastic Agency!! Great response!!... Read more
15th Jul 2024 (6 mo. ago)
S melesi
Priors have managed a property of mine for years now and I have always been impressed by their knowledge and professionalism. They have been really supportive through various situations and I would recommend them for any property management.... Read more
Landlord
17th Jun 2024 (7 mo. ago)
D Acquaviva
Priors Lettings is a 5-star Lettings agency. They are super suportive to deal with issues and requests. I had a very good experience with Priors while living in Hove, specially in my e-mails with Kate Blencowe.... Read more
Tenant
1st May 2024 (9 mo. ago)
C Leigh
Kate is amazing! She made moving into my home very easy and I couldn’t have asked for a better letting agent! Thanks Priors!!! <3... Read more
Tenant
30th Apr 2024 (9 mo. ago)
D Tester
Excellent from start, to writing this review form my lovely new home.
Thanks to Kate and the Priors team. x... Read more
25th Apr 2024 (9 mo. ago)
L W
My experience with Priors has been very positive fron day one.Thank you to Kate who helped myself and my family find our dream home. I would definitely recommend!... Read more
Buyer
24th Apr 2024 (9 mo. ago)
S Sinclair
Just started a tenancy with Priors in Hove. Have been looked after thoroughly by Claire. Have only been in for under a month so can’t talk for repairs and the like, but signing documents, organising flat stuff and questions and queries have all been a dream! Would highly recommend... Read more
Tenant
5th Apr 2024 (10 mo. ago)
P Aldridge
Rented from Priors for four years, always super helpful and prompt with sorting issues. Shout out to Mark for supporting when I bought my flat.... Read more
Tenant
2nd Apr 2024 (10 mo. ago)
P Stamps
Helped me find an apartment in Brighton before l relocated from abroad the US and helped me find a second apartment in Hove. Professional, patient and very thorough. A great experience.... Read more
Tenant
27th Mar 2024 (10 mo. ago)
Luke
Extremely professional, attentive and organised letting agents. Helpful and friendly staff, Claire is especially good at her job. Definitely the best letting experience I’ve had.... Read more
Tenant
11th Mar 2024 (10 mo. ago)
L Sgarabotto
Great experience with Priors Lettings, Claire was friendly and replied to my queries promplty. The referencing process was easy and quick (unlike many other agencies in Brighton and Hove). Available to meet during lunch time which was handy and they were flexible in meeting my requests.... Read more
Tenant
4th Mar 2024 (11 mo. ago)
Alan
Thank you for a great service and for finding an ideal tenant for my property. Great professionalism and a personal service... Read more
Landlord
9th Feb 2024 (11 mo. ago)
R Stevens
We were very fortunate to find the perfect flat in Hove through Priors, whose team provided a very friendly and knowledgeable service. A big shout-out to Claire for helping us secure the property and expertly guiding us through the, often intimidating, process of credit and finance checks too. Five stars!... Read more
Tenant
7th Feb 2024 (1 year ago)
V Burt
I rented a flat through Priors for about 15 years and Claire was great. She always replied to my emails quickly and resolved any issues with the flat promptly.... Read more
Tenant
3rd Feb 2024 (1 year ago)
KIRITSU
Fantastic service, all professional service from start to finish.... Read more
1st Feb 2024 (1 year ago)
C Munts
The team at Priors made the whole process so easy, from renting the flat to moving out. The staff are always a pleasure to deal with and so helpful. I would definitely recommend... Read more
Tenant
8th Jan 2024 (1 year ago)
A Atique
We leased a flat through Priors, and our two-year tenancy was consistently exceptional. They were consistently prompt and responded promptly to any requests, giving top priority to our needs. A special mention goes to Claire, whose assistance from day one was invaluable. We highly recommend their services.... Read more
Tenant
30th Nov 2023 (1 year ago)
DReay
"I want to express my heartfelt thanks to Priors for their outstanding support and assistance throughout the entire process of Renting my property. Their professionalism truly made the difference. I felt well-informed, and they went above and beyond to ensure a smooth and successful transaction. I couldn't have asked for a better experience. Thank you, Claire, for your exceptional service!"... Read more
Landlord
31st Oct 2023 (1 year ago)
L Williams
We have used Priors Lettings for over a decade and cannot fault them! Jane and Kevin are unfailingly knowledgeable, professional, kind and helpful. They have found us many wonderful tenants and the house has been beautifully looked after. Highly recommend them!... Read more
Landlord
18th Oct 2023 (1 year ago)
H Stitt
Priors cancelled our 11:00 a.m. viewing today with no explanation or communication beforehand. Apparently, the tenants did not give permission for estate agents to access the property, and the agent who was meant to meet with us therefore made other arrangements without letting us know. This showed really poor communication skills, and is a big red flag for a letting agency where communication and organisation is key.... Read more
6th Sep 2023 (1 year ago)
M H
I would like to say a big thank you to Priors for such a great service. Claire was really friendly and helpful with all our queries.... Read more
1st Sep 2023 (1 year ago)
B Dupont
I've been with Priors for a number of years and have been really pleased the whole time. Always a quick response, everyone in the team is really helpful. Simply the best agency I've dealt with, highly recommend them.... Read more
3rd Aug 2023 (1 year ago)
F Reyero
I recently rented through Priors and it has been such a smooth process, from viewing to referencing and other paperwork.I have received a great service from Claire who has responded to all my queries promptly and guided me through the renting process. Very professional and effective!... Read more
Tenant
6th Jul 2023 (1 year ago)
R Styles
My partner and I viewed flat in march with Jules and immediately fell in love with the flat and the location, the whole process was very smooth and Jules was extremely helpful throughout, since moving in we found that any issues have been sorted straight away and they always get back to you in the same day, couldn’t recommend them enough.... Read more
Tenant
5th Jun 2023 (1 year ago)
P Natho
Excellent service.
Precise, fast and with excellent communication.
Jules Cobby was an excellent letting agent that help us through out the process... Read more
Landlord
5th Jun 2023 (1 year ago)
P Srivastava
Priors team is fully professional team. Easy to reach and very polite.... Read more
3rd Jun 2023 (1 year ago)
Jamelinka
Very happy with service we have received, from viewing to the paper work.
Jules was really helpful from start till the end. Thank you... Read more
2nd Jun 2023 (1 year ago)
L f

I have been a tenant with Priors since early 2022. The first rental on my own after sharing for 9 years and my experience was nothing shot of amazing. Claire was incredibly helpful, very thorough in explaining the process and assisted with every step of the referencing. All comms were responded to promptly and queries solved just as quick. I have now moved to the new property, also with Priors and again, Claire has been invaluable in assisting with new property on a incredibly short notice and the whole process of referencing and set up was smooth.
The whole team at Priors is highly professional, courteous but also kind and caring. Rare sight with so many letting agencies in Brighton and Hove and it makes Priors stand out. Their properties are well looked after and you can count on their transparency, quick responses and help with solving whatever needs to be done quickly and efficiently.
I highly recommend Priors. Thank you for all the help thus far. Gold standard service.
Lili... Read more
Tenant
2nd Jun 2023 (1 year ago)
J Star
Recently got the perfect flat through Priors and the whole process was so stress free! Claire was amazing the whole way through and explained everything we needed to do and promptly replied to any questions we had... Read more
Tenant
3rd Apr 2023 (1 year ago)
C Casey
I can 100% recommend Priors as exceptional Letting agents. I was so impressed with their professionalism and understanding. I experienced such considerable from Claire and the whole team at priors. I cannot thank them enough for my beautiful apartment. Eternal gratitude, Colette Casey... Read more
Landlord
3rd Apr 2023 (1 year ago)
S Forster
Priors acted for my Landlord for the near 4 years that I lived in my Hove flat and they were absolutely brilliant. They always responded the same day and had trades out in no time to fix things. Nothing was a problem. Would definitely recommend them as letting agents.... Read more
Tenant
1st Feb 2023 (2 years ago)
N S

We have recently went through the letting process through Priors. We dealt with Mark and Jules. My partner and I would like to thank Priors for their excellent service. The whole team are kind, patient and effective. The whole process of letting a Flat and becoming tenants as a young professional couple was not only pleasant, but an amazing experience. We are young as mentioned and really appreciated the clarity and honesty exhibited by the staff. Renting through Priors have enabled us to have security and piece of mind with our new rental. We needed something ASAP, and they catered to us excellently. Every member of staff spoken to treated us with respect and kindness, which is rare in this industry. They understand us having busy lives and even arranged an extra Saturday viewing of the property so we could take measurements. Beyond pleased with the service.
Mark did the initial viewings, and as the manager; I was pleasantly surprised with how patient and keen to answer every single question I had with reassurance and expertise.
Not only do I think we are starting the term with a trustworthy estate agents, but I strongly believe the team are going to become friends of ours. They have been transparent about the financial side and referencing which helped the process.
Warmest thanks to the team. If you are letting in Brighton / Hove I recommend Priors as the team are amazing and a credit to the company.
Thankyou -
Neesha and Sam.... Read more
Tenant
27th Jan 2023 (2 years ago)
G Wayne
Work Closely with Mark and his team, always a pleasure to deal with... Read more
24th Jan 2023 (2 years ago)
Laura
Excellent from start to finish. Would definitely recommend. We have been renting through them for over 10 years, and they have always been prompt, efficient, and courteous. Sincere thanks to everyone!... Read more
Tenant
4th Jan 2023 (2 years ago)
tacotokyo
As a potential tenant that eventually completed the referencing process, I have received friendly and professional services from Claire and the team.... Read more
Tenant
22nd Sep 2022 (2 years ago)
S Lane
Me and my partner just started renting a flat through Priors and we only had a positive experience so far. Mark and the team have been responsive and very friendly. The process itself was very straightforward and uncomplicated, I would recommend them! :)... Read more
Tenant
6th Sep 2022 (2 years ago)
M Fernanda
I've had a fantastic experience with Priors so far. The letting process was quick, transparent and with swift communication. Claire is an incredible agent, honest and professional, her work ethics are remarkable!
They also sorted out minor hiccups that came up during the inventory amazingly quickly.
The agency manages the entirety of my building, and that is phenomenal, because not only my flat was handed over to me in immaculate condition, but also shared spaces in the building are equally well taken care of.
After terrible experiences with other agencies in the area (mostly specialised in student lets), I was very lucky to find Priors and Claire to settle down in Hove :)... Read more
Landlord
1st Sep 2022 (2 years ago)
R Walshe
We were new to renting and Claire at Priors took us smoothly through the set up and moving in process. Really friendly with great communication.... Read more
Tenant
22nd Aug 2022 (2 years ago)
C Fithen
A huge thank you to Jules, Mark and the whole team at Priors for making the purchase of our flat such an easy and enjoyable experience. Friendly, positive and efficient, they've made the whole process run incredibly smoothly. We will have no hesitation in asking them to help us in letting and managing in the future.... Read more
22nd Jun 2022 (2 years ago)
J Heritage
We were renting through Priors in Hove for the last year and had an excellent experience. Claire was our point of contact throughout. When issues arose, Priors were extremely responsive with repairs being carried out soon after reporting along with general responsiveness to queries which was refreshing to see! Thank you.... Read more
Tenant
18th May 2022 (2 years ago)
A McNeill
Been with Priors since 2001 and they're excellent!! Whenever I've reported a fault, they've arranged for the problem to be seen to typically within 24 hours. Very professional - I'd highly recommend them... Read more
Tenant
14th Apr 2022 (2 years ago)
I Todaro
I had such a positive experience with Priors that I can highly recommend them if you are looking for a place to stay in Brighton! They are very friendly and professional, always ready to help for any issue and they made things very easy! A big thank you to Mark!... Read more
Tenant
4th Jan 2022 (3 years ago)
R Voiello
My name is Richard Voiello and I have emailed through Rightmove on different Properties and I either have not had a reply or only had a reply once the property has been Let.... Read more
13th Dec 2021 (3 years ago)
C Bonner
Fantastic service and advice. Professional and helpful across all departments - lettings, accounts, sales and management services. I no longer have property to let in Brighton /Hove but would recommend Mark and the team to anyone needing lettings services.... Read more
Landlord
30th Nov 2021 (3 years ago)
S Walsh
I have rented through Priors for a number of years. Mark and his team are professional and friendly. Any issues are very quickly resolved and reasonable fees. I have rented 2 properties with them over the last 10 years and would highly recommended.... Read more
Tenant
17th Nov 2021 (3 years ago)
Y Dslv
I rented a flat for 2 years, and Claire was great. She was absolutely great during the whole tenancy and I wouldn't have even moved if it wasn't for other circumstances. Couldn't recommend more after previous terrible experiences with G4 Lets.... Read more
Tenant
26th Sep 2021 (3 years ago)
L Steward
Really great set of staff, I was dealing with Matt who was always at the end of the phone or email if I needed any help and would usually come to some sort of conclusion that I was happy with. However, I wouldn't recommend the flat that I rented (Flat 2B, Compton Avenue) as almost every wall was filled with damp and until the flat is completely re done, it becomes unliveable throughout the winter.... Read more
Tenant
20th Sep 2021 (3 years ago)
A Bloomberg
Extremely great service and honest and friendly people... Read more
11th Aug 2021 (3 years ago)
K Spooner
Found my ideal flat with Priors help! Very responsive and communicative. Easy to deal from the initial deposit, to moving in and moving out - much appreciated as moving is always a stressful process as it is. Strongly recommend!... Read more
Tenant
23rd Apr 2021 (3 years ago)
B Gates
Definitely a standout letting agent given the reputation of the industry. Was a tenant in a flat managed by them for 3 years, during which time they always promptly dealt with any property issues I needed resolving. The common areas were well maintained also.... Read more
Tenant
8th Apr 2021 (3 years ago)
H Hunt
The most personable and responsive lettings agency I've had the pleasure of dealing with.... Read more
Landlord
23rd Mar 2021 (3 years ago)
J Davy
Rented a property with Priors for just under a year and they were more than helpful. Claire in the management team was quick to respond and always there with any questions. Couldn't recommend them more. Thanks again.... Read more
Tenant
18th Mar 2021 (3 years ago)
M Ryan
Recently taken a tenancy with Priors Hove and the whole process was stress free and
efficient. Mark is very professional and easy to deal with, working in our favour to get everything approved; a quick response time to emails and he went above and beyond to have the documents prepared and accessible to us. Delighted with this company and would highly recommend them.... Read more
Tenant
20th Feb 2021 (3 years ago)
A Oakley
We were first time landlords so it was the unknown for us. From start to finish, we were kept updated on a regular basis thanks to Claire. The whole process was very simple and straight forward for, meaning we didn’t have to really do anything. A let had been agreed within 2 viewings which exceeded all expectations. I would highly recommend Priors to anybody, they will go above and beyond to provide excellent service.... Read more
Landlord
14th Feb 2021 (3 years ago)
E 84
We have been with Priors for the last 4 years. They have been very valuable, efficient, always open to mediate both landlord and tenant's needs. We have been really happy with them, they are absolutely reasonable, professional yet understanding. We've had experiences with other agencies that were just putting us off from the beginning. I would def recommend them.... Read more
22nd Dec 2020 (4 years ago)
H P
I rented with priors for almost 4.5 years and have no complaints. Always quick to resolve issues, good communication, quick to reply emails and reasonable. I moved out at the end of October and my full deposit was returned within a week. Was really surprised to have such a good experience with an agency as all my friends have had negative experiences. Would reccomended for landlord and tenant. Only wish my new house was managed by them as well.... Read more
Tenant
10th Nov 2020 (4 years ago)
M Phillips
We rented a property from Priors for three years and the service we received from them was nothing short of outstanding. From check in to us leaving the property (due to buying our first home) we were looked after extremely well by all the team. They were always there when we needed them and paperwork was handled seamlessly with promt and concise communication in a friendly yet professional way, thanks guys for the last three years! Would 100% recommend this fantastic letting agent,
All the best to the team at Priors,
Fondest regards,
Matthew and Michael... Read more
Tenant
23rd Sep 2020 (4 years ago)
O Sezgin
Priors have been a great estate agent for us renting a flat in Brighton. I had some passport issues due to lockdown but even though it was stressful for us, Priors were very patient and helpful in working out the problem. Whenever we have an issue, they send someone as soon as possible to fix it. They are always nice and friendly when we call them.... Read more
Tenant
25th Aug 2020 (4 years ago)
T Walters
I have just moved out for the first time into a studio flat with Priors. Mark has been a total pleasure to deal with from the initial viewing to the moving in day - very helpful and responsive to all of my questions, professional, and made the entire process very simple and smooth, especially for someone inexperienced. I would highly recommend!... Read more
Tenant
4th Jul 2020 (4 years ago)
H N
I have recently taken on a tenancy via Priors and have been fully satisfied with the service they provided. After initially seeing the property on a virtual tour, an actual viewing was arranged quickly and efficiently. On deciding that I wanted to take on the tenancy the next steps of referencing and agreeing a date to sign for the property were also done quickly and professionally. There was also a very thorough inventory done by an independent body. All correspondence with Priors was responded to promptly and efficiently. I would have no hesitation in recommending Priors to anyone considering a rental property.... Read more
Tenant
19th Jun 2020 (4 years ago)
L Giddings
From start to finish Priors Lettings kept us informed all the way through the moving process (even during lockdown when moves were on hold they kept in contact with us to reassure us we hadn't been forgotten). Very smooth process and professional service by all we had contact with.... Read more
Tenant
12th Jun 2020 (4 years ago)
W Thomson
I answered an ad on spare room and went to check the room out. Nice flat with a few issues but the other tenant was decent so decided to take it. I was told that i needed to consult with Priors from there on in. I paid the £165 admin fee and was told to pay the deposit to the tenant that was leaving. A bit concerned as there was a few things that were shabby, such as carpets, windows, broken oven etc. A year later my Flat mate moved out and i was tasked with finding a new tenant, i was too busy to take on that and decided to leave too. I didnt get my deposit back in full so please ensure that you take pics and document what you are moving into.... Read more
Tenant
19th May 2020 (4 years ago)
N Southon
Priors are advertising garages for rent in Hove in a local block, but when we called for details the staff member said they would contact the caretaker for the block to call me about it - I gained the impression our call was more of an annoyance than welcome. The caretaker did not call back, and when we rang Priors back 5 days later the same staff member - Mark? was dismissive and quite rude about the issue, saying he would ask the caretaker to ring again. It did seem that Priors had no interest in talking to us or dealing with the enquiry, despite being polite throughout both our calls.
I do realise that this is probably a smaller commission for Priors they would potentially be less interested in, but customer service should always be paramount. I certainly wouldn't contact this company for any of my other needs - we also rent a flat in Hove and are currently looking for property to buy - and would recommend caution by others.... Read more
Tenant
16th May 2020 (4 years ago)
C hanicotte
I have been letting my lovely flat in Sussex square for a few years now with Priors and it has always been a very friendly contact with everyone. Every time there has been a problem to fix, Mark has responded so quickly and all has been fixed which is a relief for me and my daughter
I will recommend them to anyone x... Read more
Landlord
18th Mar 2020 (4 years ago)
D Menezes
I've just begun renting through Priors and I couldn't have hoped for a more professional service. Moving is stressful, be it renting or buying . Priors clearly have a lot of experience and I have benefited from that experience. And their focus on building up a good customer/client relationship. ( In particular Claire)... Read more
Tenant
10th Jan 2020 (5 years ago)
B Denney
Me and my partner have just started to rent our first ever property with Priors.
The property at first had a couple issues but priorswere very quick to help get the issues sorted, and the people they use have been great to very speedy.... Read more
Tenant
23rd Nov 2019 (5 years ago)
H Jackson
Always dealt with quickly, efficiently and with a friendly manner. Claire Peters in particular was a delight to deal with over my 2 year tenancy through Priors. Thanks for making the experience a great one :)... Read more
Tenant
6th Nov 2019 (5 years ago)
D Sinclair
We have just completed our end of tenancy move with Priors, who have been our agents for over 2 years and we want to thank Mark and his team for their great service. They are very approachable at the shop and friendly on the phone. When there was an issue, they saught a solution and organised a plumber/builder as necessary and kept good correspondence via email. We in turn tried to keep the flat in good order and left clean and are getting our full deposit back so we are grateful and happy with this too. Thanks again and we would definitely use your agency again in the future.... Read more
Tenant
18th Oct 2019 (5 years ago)
M Bak
Me and my partner have been renting over 5 years in Brighton with Priors and we only have positive things to say. They have been very helpful and accessible all trough the years and even helped us to find a new place when we had to move recently. Claire is very kind, patient, always ready to support tennants and the other team members are friendly too. Highly recommend them to anyone who is renting or buying!... Read more
Tenant
16th Oct 2019 (5 years ago)
S .
By far the best lettings agency I have dealt with in Brighton. Extremely efficient through all the processes, and lovely staff too! The flat is finished extremely well, and any issues we have had so far have been sorted quickly and efficiently.... Read more
Tenant
29th Aug 2019 (5 years ago)
J Benjumeda
Thank you Claire for the wonderful service. You have been really helpful and efficient in the search process and in the signature of the contract process. Keep up the good work!!... Read more
24th Jul 2019 (5 years ago)
L Ajayi
Priors have been wonderful. We moved into our flat almost four years ago, and the whole way through our tenancy they have been really responsive, always friendly and really helpful. We offered to adopt a family member's dog part way through our tenancy and they worked really closely with us on making that happen, communicating with the building's management and clearly laying out what we needed to do to make it work. Mark in particular has been really great. They're really trustworthy - highly recommend!... Read more
Tenant
11th Jul 2019 (5 years ago)
J Coltman
Really great to deal with, friendly, approachable and attentive. A stark contrast to dealing with some of the corporate lettings agents in town. Would highly recommend!... Read more
Landlord
22nd Jun 2019 (5 years ago)
A Porter
We are soon moving out of a property managed by Priors after 3 years. We haven't had previous bad experience with any agents but I found Priors to be especially responsive, attentive and approachable. Whenever we had any issues, they were quick to resolve and fair in terms of charging us or the landlords depending on the situation. Always found them very personable as well, like when we got married and received a card to say congrats in the post! Mark and Claire, thank you for the attention and care you have shown us. We really had a great experience with you guys and when we move again I intend to look at properties under your ’supervision’ first.... Read more
Tenant
1st Jun 2019 (5 years ago)
D c
I am new to the rental market and in my search i interacted with at least five rental agents. Priors were by far the most professional friendly and accommodating. From start to finish of completion I have been very impressed with the service, care and communication from Mark and his team. Nothing seems to be too much trouble and they go out of their way to make this easy and stress free. I have been so so impressed with everything i can honestly say if i ever have to move I will for certain stay with priors for my next property. I have had a couple of minor things that i reported after inventory and within 24 hours everything was sorted. I am so impressed with everything, i would highly recommend priors to everyone i know. They care before, during and after completion which is very refreshing and reassuring to know. They are not just take your money and don't care people. Thy really do care and pride themselves in the service they offer. Donna... Read more
Tenant
22nd Apr 2019 (5 years ago)
K Jones
I couldn’t recommend Priors enough. Have recently found a property to rent through them, and they’ve been exceptionally helpful through the entire process. Claire and the team have been very professional, answered my many questions and have always been prompt with communications and followed up as promised.... Read more
Tenant
5th Apr 2019 (5 years ago)
Priors charge HUGE maintainance and service fees but constantly get the accounts wrong, they never consult tenants about works planned, no notice given for huge amounts of extra cash demanded, and they employ useless companies to do shoddy work that needs mending all the time. All youwill do is pay and pay and pay - AVOID... Read more
Tenant
1st Apr 2019 (5 years ago)
S Williams
We were with Priors for 3 years. We didn't have a huge amount of interaction (which is good as a tenant) but when we did deal with Mark towards the end of our contract he was very helpful. Our only issues were with the Managing Agent which also shares the name but operates separately from the main letting business. Outside of this, we didn't have any issues with Priors as a lettings agent & found Mark to be very professional.... Read more
Tenant
18th Feb 2019 (5 years ago)
T Wilson
Staff who have rewritten the book on lettings and property management incompetence - zero idea of the current status of their own accounts.
Complete lack of communication blamed on an archaic email system. The decor of the premises reflects this as stepping into the office is like taking a trip 30 years back in time.
We ended up sacking them as managing agents for our building and have not looked back.
(Edit) This has not been left on the wrong review page, this is a review for Priors Agents, Lettings & Management and their incompetent service, my name is also not Matt... Read more
Landlord
15th Feb 2019 (5 years ago)
J Glenn

Would give 0 stars if it were an option.
We moved to Brighton in 2015 and tried to rent a flat through Priors. They agreed to meet an hour after the viewing to take the holding deposit, but as we were en route we were told not to bother coming in. As I had no battery on my phone we went in anyway, only to be told that the landlord (who is the Manager of Priors) didn't 'like the sound of [us]'. The agent we spoke to offered no apology and acted like she were doing us a favour to even let us in the office. Staff were also really rude about my job title.
Fast forward two years and we own a flat, leasehold, and Priors are the Managing Agent. It was near enough impossible to get in touch with anyone, and the amount they charged for maintenance was absolutely astronomical - so much so that we struggled to sell the place (their fees are about three times the average for a property of that kind in Brighton). They were useless from start to finish, and ended up delaying our sale.
I am so happy to never have to deal with them again. They are absolutely rubbish at what they claim to do.... Read more
Seller
9th Feb 2019 (5 years ago)
S pomeroy
Was a tenant of theirs for 4.5 years and although their fees are steep (which I wont complain about as I know it is what it is), they are helpful, kind, quick to solve any issues and easy to communicate with. I would use them again and would recommend. I felt very looked after by them during my time in one of their properties.... Read more
Tenant
8th Jan 2019 (6 years ago)
M Stapleton
Was a tenant with Priors for four years and have nothing but praise. Very quick in responding to issues and even quicker at getting them resolved. Pleasure to deal with and would highly recommend to anyone considering them. Thank you to everyone there.... Read more
Tenant
3rd Dec 2018 (6 years ago)
P SOFTWASHING
We have done some subcontractor for this company and always paid on time, so great company to do business with.... Read more
15th Sep 2018 (6 years ago)
T Wilson
Unbelievably incompetent staff who have zero idea of the current status of their own accounts.
Complete lack of communication blamed on an archaic email system. The decor of the premises reflects this as stepping into the office is like taking a trip 30 years back in time.
We ended up sacking them as managing agents for our building and have not looked back.... Read more
Landlord
8th Nov 2017 (7 years ago)
M D
Incredibly rude and didn't have any knowledge on their current rentals?!... Read more
Landlord
18th Jul 2017 (7 years ago)
H Stone
incredibly slow to react to any maintenance issues .... Read more
25th May 2016 (8 years ago)
M McKenzie
Priors has been quick to respond to any problems, and have had good communication with me. I'd recommend them as a letting agency. I've been renting from them for a while now and have no complaints.... Read more
Tenant
14th Nov 2015 (9 years ago)