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Property Genie

180 reviews

Opens Monday at 9:00am

1668 Bristol Road South, Rubery, Rednal, Birmingham, B45 9TY

Property Genie are an estate agent in Worcestershire. They mainly list properties in B16, B60 and B32. Over the last 6 months, they've listed 18 properties, with 26 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Zoopla.

Opening hours

Monday 9:00am - 6:00pm
Tuesday 10:00am - 6:00pm
Wednesday 10:00am - 6:00pm
Thursday 10:00am - 6:00pm
Friday 10:00am - 6:00pm
Saturday 9:00am - 1:00pm
Sunday Closed

View all details

Property Genie Reviews (180)

Have you used this agent?

A Gee

Extremely disappointing and deceiving. I travelled all the way from Manchester for a viewing in Birmingham and the house wasn’t the one they showed me on Rightmove. The person was really sweet and warm but it pissed me off that they cheated me like that, I would’ve appreciated if they would’ve let me know that it was taken when I messaged them all the details as soon as it came up. They even told me we’ll let you know when the viewing starts so you’ll be in queue. Horrible never going to Genie homes.... Read more

2nd Jul 2024 (25 days ago)

V Cebotari

I've rented from Genie Homes for just over a year and have recently moved out. My overall experience was dreadful, and I’ve never encountered such unprofessionalism in my life. The communication with the agency was appalling. They usually don't reply to my emails, so unless you fancy a trip to their office (which will be a waste of time anyway, as I’ve discovered), don't bother. Phone calls also didn't help. Promises, updates, callbacks, you name it. Perhaps they're good at advertising properties? Well, the property we just moved out of was advertised on Rightmove again. I checked, and the photos were of my former neighbour's flat, taken two years ago. Absolutely brilliant. Speaking of accuracy. When we moved in, the EPC certificate they provided was like rating C. We move in, it's very cold, barely can heat the flat. Apparently they shared the EPC certificate of another flat, mine was E. When we moved out, they tried to £350 out of my deposit for a second-hand sofa that had bonded leather peeling off. When I informed them about the DPS and that it’s second-hand, they said they "didn't know it was second-hand." Isn't it that their job to know? Now, regarding how well they manage properties. When we moved in, the ceiling was leaking, causing damp and mould. You’d think that’s an urgent issue that would be fixed ASAP, especially with a newborn in the house. I won't delve into the details of how many emails I wrote, how many (almost none) received a reply, and how many (almost none) callbacks and updates I received. Things only started to move a little bit after I reported them to PRS and received a letter from City Council. Well, overall, it took more than a year to fix the leak and re-paint the wall.... Read more

29th Jun 2024 (28 days ago)

O Chaudhary

Don't rent from them. Terrible company. Terrible manager have no knowledge about customer services. They will leave you without heating for months and don't care. Terrible... Read more

23rd Jun 2024 (5 weeks ago)

P Berry

Thank you to all the sales team for their help and support in managing the sale of our property - we really appreciate your expertise and for 'going the extra mile' Thank you... Read more

8th Apr 2024 (16 weeks ago)

Sasha

I have just bought an investment property from Genie Homes. Julia Winman was always on top of things and made the process very easy. If there was ever an issue Julia sorted it straight away. Could not recommend Genie Homes more for buying or selling property.... Read more

8th Apr 2024 (16 weeks ago)

N THOMS

Excellent customer service. My process of securing a property to rent was so seamless. I was delighted about the fact that same agent handled my entire application, I did not have to struggle with having to explain my application with different agents about same property. Lovely job Genie Homes.... Read more

8th Mar 2024 (20 weeks ago)

J jewitt

Tracey Martin at Genie Rooms is fantastic to deal with. Nothing is to much trouble, she goes above & beyond to help if you are having any problems.... Read more

21st Feb 2024 (22 weeks ago)

P G

Great experience with Genie Homes - Georgia was especially helpful throughout the process.... Read more

21st Feb 2024 (22 weeks ago)

J Uhiara

We (Dr Joseph and Mrs Irene Uhiara) have had great experience each time we have interacted with Tracy. Her services to us have been most satisfactory - always polite and ready to help.... Read more

21st Feb 2024 (22 weeks ago)

J Mulcahy

Ever since we started using Genie Homes the team has been very helpful by constantly keeping us updated and always being easy to contact if we ever needed them. Special mention to Georgia who has been fantastic at letting our rooms and great to work with in general due to the help she provides us... Read more

20th Feb 2024 (23 weeks ago)

R CUNNINGHAM

Friendly staff, good communication and great customer's service. Julia is exceptional she goes above and beyond an absolute asset to Genie homes. Thank you Julia for all your help seeking out the perfect investment opportunities. ??... Read more

18th Feb 2024 (23 weeks ago)

L a

Great service and friendly staff. Aleshah was very helpful and polite when answering my questions. Would definitely recommend to family and friends :)... Read more

17th Feb 2024 (23 weeks ago)

J Sharpe

I was dealing with Aleshah and her service was amazing, I’ll 100% be back!!!!... Read more

17th Feb 2024 (23 weeks ago)

S Boyce

A good professional customer service requires a person to listen to their clients needs and act on it Julia does all of this and the extra step ! Because of this Julia has gained my trust Massive big thumbs up Kind regards Stephen Boyce... Read more

17th Feb 2024 (23 weeks ago)

R Dupoy

Great service and amazing Staff. Sue runs a tight ship and only employs the best. Particular thanks to Aleshah who always goes above and beyond for us. Keep up the great work guys ????????... Read more

16th Feb 2024 (23 weeks ago)

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