Very pleased with services and local knowledge... Read more
Seller
28th May 2024 (9 mo. ago)
Great team, kept us updated all the way, Romily was the best agent to visit and value our house very respectful of the property and her experience showed, other agents we considered touched door handles etc around our home, which we found off-putting during COVID restrictions, Romily kept her distance, asked me to open all doors as I showed her round and did not even take a seat, we appreciated these precautions during these crazy times. Lara in the office who dealt with us from that point on was extremely helpful all the way pushing for things to move forward and chasing people daily, Oh, and did I mention they sold our house a day after it went on the market!! They’re just what you want from an estate agent.... Read more
Seller
3rd Aug 2021 (3 years ago)
We felt that because a fixed charge was being applied, there was no incentive to challenge for an increase in sales price. Appeared to settle for less value than we expected but declined barter on the property and achieved nearly what we asked for the property. Communication could be better between colleagues - either nobody would call or two people would call. Romily was amazing at the begining. Very good at her job. Failed to listen to contact details initially resulting in wrong partner being contacted about viewings an purchase offers. On the whole, very grateful to them but required a good bit of effort on our part.... Read more
Seller
9th Jun 2021 (3 years ago)
Thanks to the team at Rubery for helping me with the purchase of my first home, being a first time buyer I didn’t know where to start - Georgie booked in the viewing for me and Introduced me to Becky who secured me a mortgage quickly, Thanks to Lara on the aftersales team who kept me calm and reassured throughout the process,... Read more
Buyer
24th May 2021 (3 years ago)
Having dealt with Lara Payne from Arden Redditch who is by far the best estate agent I’ve used. Always friendly, helpful and professional, quick with updating us on new properties. She makes looking for a new home easy and enjoyable.... Read more
Buyer
19th May 2021 (3 years ago)
Sold our home with Arden’s Rubery. Great team to deal with, always professional and very friendly, Romily came to value and she was friendly, honest and put us at ease, the office team are great Jason who we dealt with was always friendly, Lara in after sales always there to help and give assistance. Would highly recommend Arden’s in Rubery.... Read more
Seller
26th Mar 2021 (3 years ago)
We have moved house 7 times in our lives. Arden Estates has been the most efficient & helpful Agent we have been involved with.... Read more
Seller
22nd Mar 2021 (3 years ago)
Romily and the team were excellent in there expertise I had never sold a property before and they made it quite easy I would have no hesitation in using there services again.... Read more
Seller
30th Jun 2019 (5 years ago)
Excellent service. I would highly recommend people to use them... Read more
Seller
24th Jun 2019 (5 years ago)