N Coleman
I used Redferns to sell my home and that of my recently deceased Mother.
I wrote to the directors of the business and said.
“I am writing to express my sincere thanks to your organisation for the smooth and business like manner in selling both my and my Mother’s property.
Ben Gibbs was magnificent, professional and respectful in all his dealings, negotiations and particularly in finding buyers.
He kept us informed at all times and nothing was too much trouble for him.
He frequently had to be the go between with 2 very demanding purchasers.
He is, in my opinion, a real asset to your business. His local knowledge was key to servicing our needs and those of our purchasers.
The timescales were exacting and he rose to the challenge, knowing how to keep all parties happy.
We are very pleased with the choice made to use your services.
Wishing you all, the very best for the future.
Nial Coleman”
Sent from my iPad... Read more
Seller
14th Nov 2024 (9 weeks ago)
L taylor
We recently sold our house with the help of Redferns in Sidmouth. It truly was an absolute pleasure to deal with Lee and all the staff there. Selling/buying houses is stressful but they take all that stress away with their extremely professional service : prompt, efficient, patient and friendly. Would highly recommend. Thanks to all at Redferns!... Read more
Seller
6th Nov 2024 (10 weeks ago)
E Mclachlan
Brilliant service, Ben was incredibly helpful and knowledgeable. We were also impressed that he came to show us the house even though (due to road closures) it was extremely difficult to get there, unfortunately some other estate agents in Sidmouth were not so helpful.... Read more
25th Sep 2024 (16 weeks ago)
J Walker
Redferns estate agents in Sidmouth were very friendly and helpful, and managed to sell my late father's house in spite of a difficult market. I am very grateful to them.... Read more
Seller
24th Aug 2024 (20 weeks ago)
C Trotter
Always a warm welcome, very high standard of customer care from Sales Manager and team. Very helpful, nothing seems to be too much trouble.... Read more
17th Apr 2024 (8 mo. ago)
Top floor flat
I was trapped in lift five times
Needed rescue by fire brigade
Redferns did nothing... Read more
Tenant
7th Sep 2023 (1 year ago)
James
Can't fault the service here, would give 10 stars if I could ????????????... Read more
15th Aug 2023 (1 year ago)
S Childs
Really help full... Read more
10th Aug 2023 (1 year ago)
J Hughes
Very good lovely helpful staff.
Nothing is to much trouble. ????... Read more
13th Mar 2023 (1 year ago)
S 316
The whole process for start to finish was excellent... Read more
2nd Feb 2023 (1 year ago)
C tribe
Redferns managed a flat we owned in Sidmouth for about eight years. Provided a very professional service. They also dealt with the sale of the flat in 2022. John Clarke was particularly helpful in dealing with an over zealous buyers solicitor.... Read more
Seller
25th Jan 2023 (1 year ago)
D Phillips
Served a notice 21 and evicted us just so they could but the rent up.
And then did everything they could to not pay back our deposit.
Awful staff, left over remnants of morris lettings aka Pegasus lettings from sidmouth.
Worst human beings i have ever met. Crooks all of them. They will just let thesleves in when ever they feel, if your home or not.
Update 19th January.
I jave been threatened to take down this review under physical violence.
I refuse to do so.
As to posting pictures, i am more then happy to share the same pictures i gave to the DSA who are revumy complaint about the return of my deposit. Which has now gone to a independent judge to review.
Good day.... Read more
Tenant
19th Jan 2023 (1 year ago)
S Bolt
I was looking for a house for a number of years and Redferns were extremely patient with me in the whole process! When they phoned me about a property they thought would be perfect for me, I have to say that I was losing all hope that I would ever find the right house but they knew this would suit me and it did! Finally I found the right house for me - all thanks to the team at Redferns. Thank you to Ben and to John for your patience, hard work and perseverance. I'm always going to be grateful for what you did to find my dream home. I've used a lot of online estate agents in my searching, but can't recommend a traditional service such as this to make buying a home face to face and personable.... Read more
Buyer
19th Jan 2023 (1 year ago)
C Vincent
After viewing a number of properties in the area we came across one being marketed through Redferns in Sidmouth. From the minute we made the first call to arrange a viewing, to the day we completed on the property we had a 1st. Class experience. Thanks guys and especially John who put up with us viewing on a number of times along with loads of questions!!... Read more
Buyer
18th Jan 2023 (1 year ago)
N Barratt
Great lettings team, very helpful and understanding. Would highly recommend to anyone for a smooth and hassle free move.... Read more
Landlord
17th Jan 2023 (1 year ago)
P Scrivens
Highly professional and friendly service. Great communication at every stage of our house sale - John, Ben and the rest of the team were calm, approachable and hardworking. We greatly appreciate their efforts on our behalf to make the process run as smoothly as possible.... Read more
Seller
16th Jan 2023 (1 year ago)
M Tribe
I felt that the process dragged on a bit, but this wasn’t really Redferns’ fault.... Read more
16th Jan 2023 (1 year ago)
M Energy
Friendly and professional. I always recommend Redferns to friends and family and all have been really pleased for selling and letting.... Read more
16th Jan 2023 (1 year ago)
H Humphries
Shocking communications from this branch. Rental viewing in Oct/Nov last year.. no update with regards to letting the property shortly after the viewing. Just ‘we will let you know’ answer. Then approximately 1 month past viewing date after chasing again, I found out that they were waiting for the council to sign off the properties in question. Don’t know why I wasn’t told this initially! The lady advised me that ‘this could take a week or months’ they weren’t sure. So I have left it until after Christmas to chase, 3 months post viewing to be told today that we were unsuccessful! No email or anything!! From start to finish the communication has been awful. If you are looking for a property to let and you use this branch, you will be certainly be doing all the chasing!... Read more
16th Jan 2023 (1 year ago)
T James
They ciukdnt even call back. Just totally blanked. This is the conduct fast becoming normal with this ilke... Read more
28th Oct 2022 (2 years ago)
A Tyerman
We had a schedule of viewings across the area and these were the least responsive agents we dealt with. Calls not returned and an appointment missed despite arranging a time that suited the agent.... Read more
23rd Sep 2021 (3 years ago)
W Edney
Fantastic estate agents. Ben from Redfearns was really professional, proactive and went the extra mile for us. He really helped ensure both our sale and purchase happened. Thank you for all your hard work.... Read more
Seller
25th May 2021 (3 years ago)
S Kennedy
Forget it if you don't look the part.... Read more
19th Jan 2021 (3 years ago)
P Harrison
After several months of looking for the right property for us we were fortunate enough to find it with Ben at Redferns. As is often the case nothing is ever straight forward, however Ben was always patient, polite and extremely helpful given difficult circumstances.
We would not hesitate to recommend them.... Read more
Buyer
23rd Mar 2020 (4 years ago)
C Motler
A very profesional company who offer and give a personal service. (your not just another client to them) Would recommend without reserve.... Read more
16th Mar 2020 (4 years ago)
S Bartlett
We used this well known Sidmouth Estate Agent to assist us in finding a suitable flat for our daughter close to the town centre. This they managed to do very quickly and we are now at the stage of being very close to Exchange of Contracts. They were at all times very professional, knowledgeable on both the market and the local area, friendly and supportive at all stages and in particular kept us informed at all key points of the purchase process, always reliable in what they said they would do, they achieved in a very timely manner. The person who was assigned as our focal point was Ben, whose attributes were those of a first class Estate Agent as was his support team in the office. I would have no hesitation in recommending them to family and friends as well as to the general public.... Read more
Buyer
16th Mar 2020 (4 years ago)