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- Rooftops & Tonge - Macclesfield
Rooftops & Tonge - Macclesfield
Closes at 5:30pm
107 Mill StreetMacclesfield, SK11 6NN
Rooftops & Tonge Macclesfield are an estate agent in Macclesfield. They mainly list properties in SK11 and SK10. Over the last 6 months, they've listed 7 properties, with 0 currently on the market. Most of the properties listed have 2 bedrooms.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:30am - 4:00pm
- Sunday Closed
View all details
Rooftops & Tonge - Macclesfield Reviews (24)
Have you used this agent?
50%
8%
0%
8%
33%
A Apple
Recently tried to view a property on canton walks but was told the landlord had found a tenant himself only to find the same property still online and reduced by £100 per calendar month, when I asked why I was told because I am on housing benefits which is unlawful and very upsetting
27th Sep 2023 (6 mo. ago)
S Vashisht
The staff at Rooftops, especially Angie and Louise, are extremely kind and helpful. They helped me every step of the way when I wanted to rent a place and the communication was very timely and efficient.
Took me just about 2 days from the viewing to get all my background checks done and paperwork started.
Can’t recommend them enough!
19th Sep 2023 (6 mo. ago)
L Oldman
We used Rooftops for a year’s renting and had an excellent experience with them. They were supportive with our needs when we were looking and took us round immediately when the property had been put up to let, meaning the stress of finding somewhere was diminished. There were some maintenance issues in the property but they were fixed swiftly. It did need things replacing which were fixed instead and thus would only last short term, however that’s a landlord decision rather than the agency and they completed the repairs very quickly, working around our work schedules. Correspondence is simple via email and phone and responses are timely. We worked hard to clean the property and ensure it was left in a great condition, this was recognised and our deposit was returned quickly, too. The best experience I’ve had with an agency in Macclesfield.
26th Aug 2023 (7 mo. ago)
F Sagmaquen
Received a great service from this letting agency. From start until the end of my tenancy.
21st Aug 2023 (7 mo. ago)
R Szafranski
I've been dealing with Rooftops for a couple of years now and Angie & Louise have been stellar. I had to move out of my previously rented place and Rooftops made it painless to find a new a new place and help me settle quickly.
14th Jul 2023 (9 mo. ago)
S 0511
Thank you the Rooftops Team really helpful.
9th Jun 2023 (10 mo. ago)
N Harrison
Fantastic service from start to finish helping us rent a new home! Thank you so much!
20th Jan 2023 (1 year ago)
R Rodriguez
These people are not recommended. They didn’t take care of the house (heater broken in Christmas Season, shower broken, no tv antenna for 6 months…) and finally when I left the house they wanted to charge me £230 for cleaning. I have pictures and I will take legal actions. My advice, don’t rent from them and if forced to do it, please take pictures of everything for your own good. Thanks.
26th Oct 2022 (1 year ago)
Y Melato
Extremely not recommended. Terrible agent, Terrible experience.
17th Oct 2022 (1 year ago)
A Ball
Really disappointed. Called and spoke to a very friendly lady, who took my details and said they would pass them on to the relevant person. A few days passed and no response. Phoned during opening hours and it went to voicemail. I left a message with my contact details and no call back after another week.
If it wasn't for the very helpful and pleasant lady that took the initial call, it would have been 1 star. A stark contrast to my dealings with them a number of years ago.
Not good Rooftops.
5th Oct 2022 (1 year ago)
N Peaquin
Professional, always available and helpful with maintenance issues.
27th Feb 2021 (3 years ago)
Anthony
Always good
25th Feb 2021 (3 years ago)
Yvette
I was beyond bewildered by the level of unprofessionalism and negligence I encountered in dealing with them. They took weeks to come in and look at a broken window even though it was winter. When they eventually sent someone, winter was almost over and the damage had already been done to my heating bill. Not only that, but the window was never fully fixed as the maintenance person said it needed replacement and that, of course, never took place. This wasn't even the only time we received such atrocious service, just the most memorable. Abysmal experience overall with the only reliable thing about their service being the rudeness of the staff.
11th Aug 2020 (3 years ago)
K Stevenson
Just a fabulous team all around. I was really struggling to find a property not only because of my requirements, but then rental market was going so quick during COVID. When I called up, they showed me a property that was going up that day on Rightmove, sent me the videos of it on WhatsApp (it was absolutely perfect) and booked me a viewing the next morning. All of the questions I had about cost of bills and EPC rating were answered within a matter of a few phone calls, so attentive. They had already checked with the Landlord if he would take us before viewing, making the timescale of securing the property shorter. Also offered to book a second viewing to meet the landlord again and discuss what furnishings we need. Cannot wait to move in September and for this estate agent to manage the property. Totally recommend, and made my first experience of the rental quick and smooth, like they read my mind!
5th Aug 2020 (3 years ago)
E Napier
Used Rooftops Wilmslow as a tenant and Macclesfield as a landlord. Staff at both offices helpful and knowledgeable and responded quickly to contacts. When tenants of our Macclesfield flat requested assistance, Rooftops staff contacted us on the same day and arranged repairs for tenants as a matter of urgency.
28th Feb 2020 (4 years ago)
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