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Estate Agents in Morpeth
Signature - Morpeth

Signature - Morpeth

3.3

30 reviews

25 Sanderson Arcade, Morpeth, NE61 1NS

Signature Morpeth are an estate agent in Morpeth. They mainly list properties in NE61, NE24 and NE23. Over the last 6 months, they've listed 19 properties, with 13 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove.

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Signature - Morpeth Reviews (30)

Have you used this agent?

R Malessa

Possibly the most appalling service from any estate agents ever encountered and would most certainly not recommend.We chose Signature because they appeared highly professional and polished. This was certainly the case when they sent their show pony to value our property and do their sales spiel. However, upon signing with them relations went downhill rapidly due to various factors which I will highlight below.Despite being only a 20 minute drive from their nearest office, Signature failed to attend any viewings advising that they didn\'t have sufficient notice to conduct them. We were therefore left to conduct all viewings ourselves whilst both working full time. They later advised that accompanied viewings were complimentary.Their communication was poor with prospective buyers and when we tried to get through we were passed around different people. We never saw or heard from the initial person who came out ever again.When it came to negotiations, Signature disclosed sensitive financial information to prospective buyers which was ultimately detrimental to our sale and lost us money. To them it didn\'t matter but to us it impacted heavily and was a huge breach of trust. Despite formal complaints being made not a single apology or acknowledgment of this followed.When we agreed a sale (with no part played by Signature at all) we heard nothing from them throughout the entire sale process. I subsequently requested that our Solicitor send their fee directly to us to facilitate direct payment. Lo and behold, the company who had ignored contact the previous 3 months were quick off the mark to threaten legal action within 3 hours of completion if their fee remained unpaid.So, in summary, no I would not recommend. For the same service, you could save yourself thousands and simply print off a poster and sellotape it to the nearest bin.... Read more

18th Jan 2024 (14 weeks ago)

G Wheatley

Ryan has been professional and very helpful with my property viewing. Thank you! (Source : allAgents)... Read more

1st Sep 2023 (7 mo. ago)

A Forrest

Having discussed if we wanted to let or sell we agreed over the phone to let first. I was sent a contract whilst at work which I admit I did not read well as I assumed it was the correct one and signed it. The next thing Signature put a for sale sign at the property! After chasing them it was changed. They already had a tenant on their books do no hard work to complete checks and I was told this ladies name and some details. Thereafter I had to continually ring them for updates . The tenant moved in minus seeing the tenancy agreement which they signed on our behalf! When I rang on Friday before the tenant moved in I was told the lettings office was closed it was only 3.30 pm and therefore no one could give me information. I was promised a call on Saturday no one rang I had to ring them to be told no one was in lettings when I explained I was told I'd get a call I was put through to an agent. I explained I'd not seen the agreement or had an explanation when the bond would be paid. I was reassured by agent I would get these. Tenant moved in on Monday and still no agreement or bond spoke to same agent who was frankly quite rude on the phone. I contacted manager in lettings via email thereafter and complained about service to be told they thought their service was good enough. It's a shame lack of communication and customer care is lacking when you are only paying them £750 finders fee and not selling your property.... Read more

10th Aug 2023 (8 mo. ago)

KDH

Communication is non existent. Whenever there's an issue apparently they can never get hold of the landlord..? Takes months to get anything done. Currently living with a risk of serious injury, but as long as the rent is paid huh.... Read more

31st May 2023 (10 mo. ago)

J karlsen

Horrendous experience with this agent! Property we booked to view, they didn\'t even advise it would be a block viewing so 4 other people were there when we viewed this, so you couldn\'t really ask any questions. Also the house itself was in a terrible state- cupboard were dirty, carpets had stains on them, cupboards not fully emptied. Just very surprising that the landlord would not do a thorough clean before viewings? Then because it was a bank holiday weekend when we had the viewing at 4 30pm, we were told we couldn\'t apply for the property until the following Tuesday. So I called the office Tuesday morning first thing, to be told that all offers were in and the landlord was not accepting any further ones. To which I said what I was told at the viewing that I could only apply on the Tuesday, so thought it was a bit unfair to be told this now, the agent then said, oh I didn\'t realise you had a viewing, then sent me the application form. I completed and sent it electronically straight away to then be told by someone else they hadn\'t received this. I said it had been sent to their generic email inbox so should be there then they found it. I had said that the experience of the agency so far wasn\'t that great, and because of this I think they didn\'t want to forward my details to the landlord to be honest. I then get a call advising the landlord isn\'t going ahead with my application. Seems very coincidental that they didn\'t after I gave honest feedback about them. So for me, I will not use this agency ever after this experience! Not impressed by their lack of professionalism at all. (Source : allAgents)... Read more

31st May 2023 (10 mo. ago)

O Herdman

Had the worst experience today trying to buy a house! Feel sorry for the buyers trying to sell as there was no effort made at all so have walked away because of service! Emma herdman... Read more

24th Apr 2023 (1 year ago)

J Osborne

Very poor experience with signature . They seemed surprised when I asked them to do the viewings on the property . What do you pay them for otherwise ?? Twice told them to move the ‘for sale’ sign because it was positioned where nobody would even see it ! Still didn’t move it ??????? God forbid you have to listen to an update from Michael as you can’t get a word in . You just have to sit and listen to him waffle on at 100mph for 5 minutes with excuses as to why they haven’t got the viewings they expected and his analogy of a ‘quiet market’ . If you’re selling a property under £200k , don’t use signature . They just aren’t interested in pushing it for you or infact , turning up to do the viewings .... Read more

31st Mar 2023 (1 year ago)

H R

My phone conversations with Libby were always pleasant and informative. She patiently listened and was genuinely attentive, she made sure to identify my needs, answered my questions in great detail. Offered me other services and forwarded details for the services. Very happy with my dealings with her. (Source : allAgents)... Read more

8th Feb 2023 (1 year ago)

M Elsom-Cook

Overall very good. They do seem to start with valuations on the high side, but are otherwise helpful, efficient and supportive... Read more

6th Feb 2023 (1 year ago)

J Agius

Emma has been an amazing support. We are first time buyers and had no idea of what needed to be done and Emma has been a big help with guiding us in the right direction. I don't think we would be looking at buying a house if not for her :)... Read more

1st Feb 2023 (1 year ago)

M Dyer

Libby is very friendly & helpful !... Read more

10th Jan 2023 (1 year ago)

H

I called Signature North East to make an enquiry about a property. Kyle went above and beyond to help address my query, and even tried to make a phone call on my behalf to further this enquiry, despite the fact he had absolutely no duty to at all. I was really impressed by his willingness to help me and to try and get the information I needed. As it happens the number he found for me was exactly what I needed, and I was able to continue with my enquiries.Thanks again for that Kyle, it\'s the little things that make all the difference! (Source : allAgents)... Read more

17th Nov 2022 (1 year ago)

K Blake

Nice shopping arcade with a good variety of shops.... Read more

26th Oct 2022 (1 year ago)

M Parkin

Amazing , professional hard working team . Caley who dealt with us is friendly and took full ownership of getting us into our property . Wishing you all the best for the future... Read more

18th Oct 2022 (1 year ago)

D Masters

Very friendly and professional staff. Kept us informed throughout the process. Staff were very prompt with all appointments. We would highly recommend them and definitely use Signature in the future.... Read more

7th Oct 2022 (1 year ago)

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