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- Signature By Mark Small
Signature By Mark Small Estate Agents
3
39 reviews
- Branches 2
- Properties for sale 173
- Average time to sale 12 weeks
About Signature By Mark Small
Signature By Mark Small have 2 branches and they mainly list properties in NE26 and NE61. Over the last six months, they've listed 173 properties, with an average time to sale of 12 weeks.
Signature By Mark Small fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Signature By Mark Small operate, the average fee (charged by all agents) is 1.14%.
Get a quote for selling your property.Top performing Signature By Mark Small branches
Latest reviews for Signature By Mark Small
Anonymous Homeseller
5
The agency were very aware of the local selling environment and gave great advice. They also were professional and communication was frequent and helpful. Recommended
4th Mar 2026 (13 days ago)
J Di-Duca
1
One property viewing on March last year and theyre still cold calling me a year later.
31st Jan 2026 (6 weeks ago)
G Knights
1
There’s guys are absolute crooks. Under no circumstances make an offer on a house through them, unless you want to have fake bids put in front of you to drive up pricing. They are without any honour or honesty and will lie again and again to hide their behaviour at every level. I have never seen anything like it, after putting a bid in for a house I was looking to buy against a totally fictitious other buyer at £20,500 over the advertised and reduced price of £95,000 (see attached image - totally crazy price, they told me I needed to bid for over £115,000) asking price, they then tried to make me bid against myself adding another £1,500 to the highest price (£117,000) which was already mine…… disgusting at every level.
Buy from anyone else or expect to go through the same experience.
Even when I escalated this to the branch manager (Steve Purve) he didn’t apologise, he just added to the lies and that just demonstrates a ‘culture’ of the worst behaviour I have ever seen in an estate agency.
If your buy through them, you have been warned. To anyone selling and to the owner of the house, I was happy to buy for ‘cash’ at a fair lower price, so choose someone else to sell through, because your sale will be screwed up by this crew.
13th Oct 2025 (22 weeks ago)
Chris
1
The marketing team do a great job of showing casing properties, with their photography and social media skills…certainly eye catching with the aim of getting people interested in requesting viewings. HOWEVER it’s all downhill from there! Actually getting someone from the sales team to take a viewing is nay on impossible, and when you finally manage to book a viewing you are attending with 4-5 other people….and don’t expect any questions to be answered whilst you are at the viewing as I think they are only present to open the door!…The sales team are really inexperienced and have very poor customer service skills, communication is practically none existent with repeat chase up calls needed from your end. Quite honestly I don’t think I’d be interested in a property that was managed by Signature as I’d dread the experience.
5th Apr 2025 (11 mo. ago)
M Toot
1
Zero stars. I wrote my own sales brochure as they even struggled to do that. Incapable.
They undervalued my property and did little to get buyer interest. I did my own viewings despite paying for agent viewings as no one was ever available. It cost me hours away from my own work and I did their job for them yet again.
I found my own buyer so their total contribution was zilch.
Signature then messed the sale up which didn't progress over five months and didn't manage my buyer in any way so I paid a withdrawal fee of £500 to remove it from their books.
The following Monday I listed with a brilliant online agent and my new listing and photos went live.
The same morning, Signature relisted my house for £25k less than my true, new listing just to cause trouble and cause integrity problems on my new sales attempt!
I reported them to National Crime Agency as this is stealing personal information. We slapped a GDPR breach on the unprofessional time wasters. Zoopla and Rightmove helped me get Signatures new fake listing removed off www plus I was forced to arm-wrestle with Signatures 'MD' ro get the fake listing taken down off their own site.
The 'MD' is a flashy clown and the 'team' are untrained novices.
Leave well alone as they practice unethically and you'll only have problems and headaches.
My new agent then showed me how it really should be done; six offers within the first four days and sold £35k over the 'offers over' price.
Signature are worse than just a waste of time. Leave well alone if you want a successful sale via an honest estate agent to genuine buyers
6th Mar 2025 (1 year ago)
A Smith
1
Truly awful service. Constant lies. Completely inept staff.
If you're selling, buying or letting a property please listen to the reviews and avoid. Every employee engaged performed like it was their first day and they're making it up as they go.
You'll end up doing all of the work and suffering needless delays and costs as a result.
Useless.
30th Dec 2024 (1 year ago)
All 2 Signature By Mark Small branches
Signature North East - Whitley Bay
146-148 Park View,Whitley Bay, NE26 3QW
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
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Anonymous Homeseller
5
The agency were very aware of the local selling environment and gave great advice. They also were professional and communication was frequent and helpful. Recommended
4th Mar 2026 (13 days ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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