D Sparrow
I can fully recommend this Company as a sound professional organisation, good communications throughout & all deadlines were achieved on time. Special mention to the installation team consisting of Nick, George, Laurie & Tom for achieving a quick, tidy & faultless installation, the way you represented your company was excellent so thank you all at Solarsense.... Read more
24th Feb 2022 (2 years ago)
D Houghton
Solar sense fitted panels & battery for me and I could not be more happy. The engineers that did the install were polite, professional & efficient. Orginally the battery was planned to go in the hall which I felt wouldn't work due to type of wall but Tom from Solarsense worked with me so we could come up with a location we were both happy with, which we did, super patient and understanding of my concerns. When completed the work was perfect, neat & tidy trunking , everything put back in place and areas tidied. I have dealt with loads of tradesman and the guys from Solarsense were absolutely excellent and very resprctful of my home. From the survey thru to completion, Solarsenses service was 1st class, highly recommended.... Read more
18th Jan 2022 (3 years ago)
E Pitt
Great service and quality. Recommended to family and friends.... Read more
12th Jan 2022 (3 years ago)
Andy
Respond very quickly to messages through their website, then get passed into a sales person who takes weeks to reply to emails if at all. When you finally manage to arrange for a survey, they don't turn up. When questioned, they claim someone else was supposed to do it, and then the cycle repeats.... Read more
23rd Dec 2021 (3 years ago)
R Mortimore
After a "salesman" visited our property we received a quote for both solar and battery. Deciding to go with both solar & battery we paid a £2,100 deposit in September. Today 11/11/2021 the scaffold team arrived ready for installation to start tomorrow. They informed us they had been given incorrect information, only 1 flight height, not double (up to the roof) and that access did not have to come through the house. They also said they could not install scaffolding on decking, remember a member of the Solarsense team had already visited our property. Solarsense then contacted us to say they could not install the system and would refund our deposit, no alternate solution or proposal offered.... Read more
11th Nov 2021 (3 years ago)
J Gale
We installed 126kWp at our HQ in Poole via Solarsense. It was a 'perfect' installation from our perspective. Low disturbance, professionalism, respect for the building tenants and clear communication. Many thanks to the team involved. It's given everyone a lot of confidence to expand the roll-out in the future... Read more
20th Jul 2021 (3 years ago)
A Bell
I have been working with Solarsense for more than 6 years and cannot recommend their team more if you or your business are considering solar panels or another form of clean energy. They are open, honest and knowledgable and take the time to identify what you need rather than just adopting a one size fits all approach.... Read more
19th Jul 2021 (3 years ago)
I Cbourg
The whole team have been friendly, hardworking and efficient.
We are so pleased with our solar thermal installation, the guys worked so efficiently even with the bitter freezing weather, and the workmanship is very tidy.
We’re so happy and will use Solar Sense for any future projects we consider.... Read more
12th Feb 2021 (3 years ago)
C Miller
We used Solarsense to instal solar thermal panels using the Government voucher scheme. The whole team is is very responsive, and reliable. The work was excellent headed by Alex who had to think through a number of different issues that came up prior to and during the installation. He put a lot of time and thought into our project and it worked out well. The team are very nice and work well together. Thank you... Read more
12th Feb 2021 (3 years ago)
R Quarry
Really helpful staff!... Read more
15th Nov 2020 (4 years ago)
L Things
Reducing our impact on the environment is really important to us and to deliver efficiency improvements in the process is a win-win solution. Solarsense’s specialists worked hard with our team to overcome the technical challenges of two phases of PV panel installation, on both flat and pitched roofs. Completion of the second phase helps us achieve our aims by combining our existing and new systems to work in unison to create clean, renewable energy for years to come. We are now working with Solarsense on a third project to install electric car charging points.... Read more
10th Nov 2020 (4 years ago)
H Kam
The team at Solar Sense are extremely knowledge and professional, i'd recommend them to all my friends and family.... Read more
11th Aug 2020 (4 years ago)
N Bowler
Excellent, responsive service. Good advice on product selection and worked according to our schedule.... Read more
28th Jul 2020 (4 years ago)
G Smith
Excellent staff, very professional and efficient.
Fully recommend... Read more
15th Jul 2020 (4 years ago)
U Falconer
Our inverter went wrong during lockdown and Fronius sent a replacement from Austria within 2 days . Solarsense had the new one up and running a couple of days later . When my son discovered the new one would not connect to his mobile , an engineer immediately came out and replaced the previous card into the new inverter - all under their very good guarantee ! Why you should go for a true day and tested solar firm . Delighted .... Read more
29th Apr 2020 (4 years ago)
E Massey
Installation was a dream: super friendly team - very fast and efficient; really listened to any concerns. Sales process was a bit difficult: make sure your panel design is correct and the shade calculations are spot on to avoid disappointment. After-sales could be a little better - several emails went unanswered, but they were super busy at the time. All in all, this a a good company with really decent people working there who want the best for your installation.... Read more
25th Oct 2018 (6 years ago)
S Murphy
Good end result but VERY poor implementation. Paid our deposit in May and expected all the work would be done by end June as lead time quoted was 3 weeks. Ultimately the work completed mid September after a catalogue of problems! The initial roof measurements taken were wrong so the first panel fitting had to be aborted and re-scheduled. The subsequent electrical work took two separate visits over 6 weeks. Communications very poor. I had to even chase up to get the final FIT generator information when it hadn't turned up 2 weeks after paying last invoice.... Read more
17th Oct 2018 (6 years ago)
M Edwards
I highly recommend the crew at Solar Sense who made what could have been a complicated process easy and straightforward. Yes there are forms to complete if you want to claim a grant but they helped with these and were relaxed and professional throughout. Their installation team worked wonders in February wind and rain and even fixed a leak on our roof while they were at it. The overall cost was surprisingly low and for anyone who is likely to use a large proportion of the electricity that is generated a sensible option as well as helping everyone by producing green energy.... Read more
22nd Feb 2018 (6 years ago)
K Jacob
Really good company. They installed solar panels in our conference building and was done on time to a very sensible price. Tim Cook from Solarsense was fantastic throughout right from when we looked into solar panels to implementation and beyond. They finished the install ahead of time and kept in constant touch with our reception staff to make sure they were not affecting any of the events we run from our venue. They also gave us great aftercare.... Read more
22nd Feb 2018 (6 years ago)
J Ogden
Great team – very helpful, polite and knowledgeable. Great after sales service also – they clearly know their stuff!... Read more
21st Feb 2018 (6 years ago)
S Collins
Great ethical company with very good service... Read more
1st Nov 2017 (7 years ago)
A bell
Great company, award-winning ethos, solid advice, great installation team and impressive portfolio - would highly recommend.... Read more
27th Sep 2017 (7 years ago)
B Staff
Helpful, knowledgeable & professional. Would highly recommend.... Read more
17th Jul 2017 (7 years ago)