S Shah
Very non cooperative staff with very poor attitude towards clients. Since past two weeks I am struggling to get a letter from them confirming that as tenant I am able to accommodate three adults in a four bed property. It is sheer absurdity.... Read more
Tenant
2nd Oct 2024 (16 weeks ago)
A Pargeter
Useless. Impossible to get hold of them. They never answer the telephone, their mailbox is always full so you can't leave messages and they don't respond to emails.... Read more
3rd Aug 2022 (2 years ago)
M Bird
Didn’t show up to a viewing, and didn’t respond to phone calls from 3 different phones to ask where they were.... Read more
11th Jan 2022 (3 years ago)
T Curley
I used South East PML for 7 years. I always received good service from them and found they came to call outs quickly. Decent service ????... Read more
25th Nov 2021 (3 years ago)
D Pocius
Total useless agency, tried ringing 5 times during the day, left a voicemails asking to call back, few days later still waiting for a call back...... Read more
23rd Sep 2020 (4 years ago)
L Swellem
I have used SEPML to rent my flat for years. I have always found them friendly and efficient, and find decent tenants fast. My last tenant has now been in place for almost four years.
I see there have been lots of comments about the phone! I have found issues getting hold of them on the landline from time to time, but they are a small office and are always out on viewings. Emails are always replied to promptly, and as a client I obviously have a mobile number!... Read more
Landlord
9th Feb 2019 (5 years ago)
DS
Save yourself a lot of hassle and stay clear of South East Pml. Terrible letting company, no maintenance or support offered on properties when things need repairing, never answer the phone and swindle you out of your deposit at the end! Worst company I have ever had the misfortune of dealing with!... Read more
Tenant
9th Aug 2018 (6 years ago)
Tayyab
Worst !!! waited half an hour for them infront of property no 1 turned up call them 50000 times they didnt pick worst worst worst property agents I hv ever seen !!!... Read more
21st Oct 2017 (7 years ago)
G Cox
Sadly I have to agree with the other reviews. They never answer the phone, or call you back. Seemingly impossible to arrange a viewing. Puzzled by this business... Read more
17th Oct 2017 (7 years ago)
D Alves
Worst costumer service ever,been trying to ring them for a whole day and they dont bother to answer the phone,left a message still was ignored. sent an email which they then replied requesting some information i sent it back and i have waited and waited and nothing. How can they possibly rent any properties with this kind of attitude. Dont waist your time.... Read more
14th Jul 2017 (7 years ago)
Adam
If I could give zero or minus stars I would. They do not answer the phone despite calling them every day for a week. They are without a doubt the worst company I've ever had the displeasure of dealing with. I simply wanted to rent a property and I even offered to pay 6 months rent in advance but they still don't seem to care. I don't understand how they make any money and I have now given up on securing that property due to repeatedly being ignored. I have asked them twice to email me the details and application forms for the property and still nothing. On a further note, the property itself had a washing machine directly behind the bath which is actually illegal and I was going to get them to change that however, since I can't actually ever get hold of them, I don't see that happening. I would advise anyone looking into a property with them to just not waste the time and effort and I strongly advise landlords not to use them as you will never get anyone to rent or buy your property!... Read more
Tenant
14th Oct 2016 (8 years ago)