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TW Property Logo

TW Property

Closes at 6:00pm
34 Monson Road, Tunbridge Wells, TN1 1LU
TW Property are an estate agent in Tunbridge Wells. They mainly list properties in TN1 and TN2. Over the last 6 months, they've listed 5 properties, with 4 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Zoopla.

Opening hours

  • Monday 9:00am - 6:00pm
  • Tuesday 9:00am - 6:00pm
  • Wednesday 9:00am - 6:00pm
  • Thursday 9:00am - 6:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

TW Property Reviews (19)

Have you used this agent?
  1. 63% 5/5 Stars
    63%
  2. 5% 4/5 Stars
    5%
  3. 0% 3/5 Stars
    0%
  4. 0% 2/5 Stars
    0%
  5. 32% 1/5 Stars
    32%

Anonymous Homeseller

1/5 Stars
I am wondering how the land lords marketing the properties through them .Its the second time the I called to show interest for a property and they as odd questions as they want to avoid the viewing .They should change attitude of the from line staff working there and let them learn basic customer service .... Read more
6th Oct 2023 (21 weeks ago)

M Quinn

5/5 Stars
The best in Tunbridge Well by far. I have dealt with these guys for over 10 years and I live in the Republic of Ireland. They do and mean what they say. Justine and Adam. Second to none.... Read more
9th Feb 2021 (3 years ago)

N Aranda-Sage

1/5 Stars
So i rented an apartment and after I moved out they didn't want to give me my deposit back after saying I lefted it in a state after cleaning and bleaching for a week wish I never bothered. As Justin hasn't been helpful at all. Even have video evidence on how I left it so moving forward as they have brought someone else involved. He won't be pocketing the money. But it's been disgusting. I would never rent with them again. The apartment walls was so thin you could hear all the neighbours but no pre warning on that as all they want is the money. Don't do business with them As I have had a reply but can't say anything back I will put it on here. For the mattress yes was left there even though I had sorted for it to be removed. But as I wasn't in the country at the time. Due to family issues. I can't do much about that. And about the carpets. Well if you would like to ask the upstairs neighbour or the downstairs neighbour they had both been in the flat when I was living there. And knew what the cat was like yes there was a coffee stain but nothing from my cat. So if you would like to carry on you have my email address and I will send you the video. You only knew there was a cat was there as my friend left the litter tray which should of been thrown away.... Read more
8th Feb 2021 (3 years ago)

C Jones

5/5 Stars
I decided to let out my property and was very new to the whole process but TW lettings made it so easy! Adam was so friendly & knowledgeable in my valuation that I knew I wanted to go with this company and they didn't disappoint, I had my property let out within a month. Special thanks to Luke whose been fantastic at keeping me up to date, responding to any enquiries with exceptional efficiency & always doing so with warmth and good humour! Thanks guys.... Read more
11th Oct 2020 (3 years ago)

S Taylor

4/5 Stars
Apart from the standard teething issues at the beginning of my tenancy I had a really good experience with this agent. All of my maintenance issues were dealt with within a week, and the deductions from my deposit were more than fair. Adam in particular was always very friendly and professional, and explained the whole process very clearly as it was my first time renting. Will always think fondly of that little studio flat, and would definitely rent from them again!... Read more
14th Aug 2020 (3 years ago)

O konstantinov

1/5 Stars
Very bad agency. Very picky. Me personally they gave me 20 minutes notice to go to viewing and when I didnt show off im in the backlist. Went in the office to explain and show the emails ive got ... they dont care. Still blacklisted. Bad for landlords too as the property im interested in is available 6 months later and they told me im not suitable for it as they dont want to wait 3 weeks until my current rent is finish. Screw you guys. You really suck!... Read more
27th Mar 2020 (3 years ago)

K Penberthy

5/5 Stars
I have rented through TW Lettings for the last 3/4 years and have found them to be the best letting agent I have dealt with. Always friendly and approachable and over the years I only had a few minor issues with my flat which were dealt with exceptionally quickly. I would highly recommend the TW Lettings team to future tenants.... Read more
28th Feb 2020 (4 years ago)

M Edwards

5/5 Stars
We rented with TW properties a couple of years back in a fully managed block and they were brilliant- we had a couple of issues but everything was sorted ASAP. When we moved out property was inspected and full deposit back within a week or two.... Read more
27th Dec 2019 (4 years ago)

J Williams

1/5 Stars
Absolutely discusting how they're have treated a friend of mine. They want him out the property yet they're making it very difficult for him to find an alternative by giving him a bad refrence as he had payed his rent a couple days late.he's not very well at the moment as well and he has made the director of the company (Justin) aware of this however he's basically stated he doesn't care. I've payed my rent late for the property I rent now through a different letting agents and they've been very understanding and supportive and I no if I decided to leave they wouldn't discriminate this against me but they would help me move on. Many times I have been to my friends property and the roof is leaking and nothing has got done about it. I would suggest to everyone to stay well clear of this agent. By the sounds of it they were all happy and friendly at the start but when problems happen like a leaking roof trey don't want to know!!... Read more
27th Jul 2019 (4 years ago)

S Gilbert

1/5 Stars
Turned up to move in to the property only find that it was in a terrible state, during our inspection it had been furnished and issues hidden. There was black mould everywhere, a section of the floor had collapsed and the ceiling was soaking wet where the roof was leaking. The letting agent asked to hand over the keys at the office that morning rather than at the property which is unusual. This is obviously because they new the state the property was in. I had contacted all of the companies we pay bills to and registered at the new address in advance so had to contact them all again but forgot the dvla. Now I have £800 in fines because 3 letters had gone to that address and the letting agent neglected to contact me and advise me of this. They did not protect us and had every intention of putting myself and my pregnant partner in a dangerous and uninhabitable home. Unbelievable situation.... Read more
12th Jun 2019 (4 years ago)

A Aubeeluck

5/5 Stars
Really great agents, whenever we had an issue they would send someone to sort it straight away and it always got fixed. Excellent communication and made moving in (and soon to be moving out) very easy. Thanks for being great agents! Wouldn't hesitate to recommend to anyone.... Read more
26th Apr 2019 (4 years ago)

M Simonsen

5/5 Stars
I have had excellent service from TW, from the morning I called. They were able to set up a viewing of a property I had seen advertised on a professional website straight away. Having decided on said property being a place I wanted to rent ASAP, Amit and team were great with walking me through everything I needed, liaising with landlord and providing live updates of progress and process. I cannot recommend them high enough as I experienced great service and a high level of professionalism and efficiency from the moment I called to the day I moved in! Thank you!... Read more
4th Feb 2018 (6 years ago)

I Levett

5/5 Stars
We have worked with this firm for many years and I find them very fair to both their customers and suppliers. Justin and Adam are true professionals. Ian Levett Levett and Martin (electrical)... Read more
1st Dec 2017 (6 years ago)

M C

5/5 Stars
Friendly and efficient team who made the initial rental process extremely smooth and entirely painless. The few *very* minor issues that have arisen since I moved in have been dealt with immediately, professionally and without question. Highly recommend.... Read more
27th Oct 2017 (6 years ago)

S Kave

5/5 Stars
Rented a property with them for 6 years, can only say good things about Justin, all problems were quickly resolved. Overall it's a great agency.... Read more
22nd Oct 2017 (6 years ago)

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Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.

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