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  2. Southern Housing Group (RES) - Southern Housing Group (RES)
Southern Housing Group (RES) - Southern Housing Group (RES) Logo

Southern Housing Group (RES) - Southern Housing Group (RES)

Opens tomorrow at 9:00am
Clerkenwell Road,London, EC1M 5LA
Southern Housing Group (RES) - Southern Housing Group (RES) hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Southern Housing Group (RES) - Southern Housing Group (RES) does have 143 reviews, with an average score of 1.3/5 If you're looking to sell in Farringdon, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Hurford Salvi Carr and One Move Group - London. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday Closed
  • Sunday Closed
View all details

Southern Housing Group (RES) - Southern Housing Group (RES) Reviews (143)

Have you used this agent?
  1. 3% 5/5 Stars
  2. 2% 4/5 Stars
  3. 1% 3/5 Stars
  4. 4% 2/5 Stars
  5. 90% 1/5 Stars

Anonymous Tenant

1/5 Stars
We are still waiting for our lift to be fixed its been 3.5 weeks, terrible customer service nobody gives an update, Unprofessional somebody answer... Read more
10th Apr 2024 (14 days ago)

V Volkova

1/5 Stars
We are currently going through a process of buying a property Through southern housing And we find it an absolute nightmare. The queries of our solicitor that was sent on 27th of January and resend it in the middle of February. Are still not answered by 26 of March.... Read more
26th Mar 2024 (29 days ago)

D frr

1/5 Stars
A bunch of crooks.. I have been waiting 3 months for them to issue a refund. Customer service is awful, and all they do is making up excused to delay having to refund the money Avoid at all costs... Read more
11th Mar 2024 (6 weeks ago)

S Bo

1/5 Stars
please message for no win no fee advice and legal against this housing group.... Read more
4th Mar 2024 (7 weeks ago)

C Cahoon

1/5 Stars
5 years of hell. Southern Housing (along with Developers (Buglar) with their cut corners practices, untried and tested build materials & what seems like clearly no onsite supervision at the time of the build. I had/have +/-25 significant defects for my new build. The Entire site of about 40 plots many too. (I would discover over the next years to come, its practically the hundreds of thousands they manage). Southern Housing clearly lacked resources to facilitate defect tracking. (subpar IT systems & flawed complaints handling for years which the latter is only now recently being investigated by the Housing ombudsman as serious maladministration). SH wouldn't carry out accurate investigations properly - their front line basically isn't trained in understanding the nature of the defects - this resulted in the initial 1 yr defect period expiring & leaseholders still had remaining defects but simply told 'its fine, no further action' In my particular case: incorrectly wired ventilation system with a fake BOOST button in the kitchen, 4 x plastered into bathroom spotlights (if one bulb fails, you need to break the decor and paint to get them out of the casing), 5 yrs of knocking roof & buckling guttering (non-fit-for purpose temperature intolerant materials used, but its ok, SH dont look at trends or submitted video evidence (their IT systems & their IT security policy doesnt allow them from accessing my public Shared Google drive with the evidence as resorted to due to their mailbox cant receive anything over 2MB it seems), so SH close the case. It's also more convenient for SH to keep throwing the leaseholders service charge funds at the re-occurring defects for communal issues (unfit materials & non-monitored 3rd party contractors & landscapers too). Emailing SH about an issue, they dont have a ref system, so very fitting you dont get a response. Temperature intolerant internal wooden flooring materials used, i.e. every spring summer, & autumn it sounds like you are walking on cornflakes - even after 5 years later (But Dont worry, SH advise it's within tolerance & acceptable, I wonder what development rule of thumb they use for this basis?), Internal Doors being able to be pulled open without pulling down the handle (but dont worry, SH advise thats acceptable), Missing internal components stove extractor fan flute when discovering a build up of cooking residue around the ceiling (SH, Im out of my defects periods, well actually SH its not a defect, but a clear missing part of the apparatus of the house build, this component didnt break and disappear over time), Always having poor sound insulation from neighbouring property & after waiting years for SH to provide the property's blue prints, it was eventually discovered that the pre-sale blueprints infact stated hardwall plaster 15mm was meant to be used (which was also re-iterated at the time by the visiting developer rep when I'd reported excessive flanking noise passing from neighbouring property within the 1st yr defects period), yet come independent investigation there was no such plaster method, but instead the cheaper & quick & inferior Dot & Dab method producing a cavity wall for sound to be amplified from neighbouring properties (i.e. non-fit-for-purpose). All of 2023 I've been asking SH to respond to the complaint 'blueprints mismatch' (inferior wall insulation used), but they ignore, I resorted to informing their Billing team I would be withholding serv-charge for unresolved defects & also due to nature of blueprint mismatch, the RENT portion too untill they facilitate a face to face meeting. Even with the ombudsman chasing them on this for 6 months, they still havent concluded/responded to the SH stage 2 complaint Noise matter. As of 18 Dec 2023 the SH accounts team have served me a NOTICE of Seeking Possession of my shared ownership home & notified my mortgage lender in regards to me withholding the rent & serv charge as desperately seeking a face to face meeting with the SH housing manager.... Read more
1st Mar 2024 (8 weeks ago)

M Meech

1/5 Stars
These people are ridiculous when it comes to repairs, they do not respond, they do not do the job properly and have no professionalism, me and my autistic son have had no ceiling for months and they do not care ! … if you are offered a place by them RUN !... Read more
27th Feb 2024 (8 weeks ago)

A Brown

2/5 Stars
I have a front door that needs Southern housing association to give permission for the front door to be replaced a toilet that has to be replaced and I have mice infestation so I am not impressed by the attitude... Read more
21st Feb 2024 (9 weeks ago)

S Vickery

5/5 Stars
Had lost my keys southern housing were amazing doing everything they could to help me... Read more
14th Feb 2024 (10 weeks ago)


1/5 Stars
They deserve a zero star and a punch in the face. Awful customer service, no help at all, all they know is to hang up if you ask them for help and support. Very racist people working for them, so shocked. No communal cleaning, lift has been out of order for the past 2 months. They keep extending the date and keep delaying to fix the lift. Other blocks have the same issue but going on for an entire year, so NO HOPE they would fix the lift anytime soon. Avoid at all costs, absolutely appalling service.... Read more
8th Feb 2024 (11 weeks ago)

N flaishon

1/5 Stars
Horrible service. a bunch of leeches who take money from residents but the SECOND you need someone from they they disapear. this entire company should go under and I hope the CEO rots in hell.... Read more
30th Jan 2024 (12 weeks ago)

A Hussain

1/5 Stars
Raised a complaint due to service disatisfaction received from one of their TSG contractor (had an extremely rude contractor enter premises and left without completing job), despite giving them the exact date, approximate time, the name of the contractor, they had not completed the investigation and has now been few months. Im now having to go to Property Ombudsman to get to the bottom of tgis. Apalling response from Southern Housing can't see how they've completely ignored their residents. I also wrote an email to them which I never had a response from.... Read more
27th Jan 2024 (13 weeks ago)

E Jiménez

1/5 Stars
Awful treat to potential buyers. Staff is very rude and unprofessional. What a waste of time after passing all the checks, etc. as they required. Many red flags as they are not even able to confirm which plots are available and why the council hasn't grant them the required permissions to move in yet.... Read more
10th Jan 2024 (15 weeks ago)

D Clarke

1/5 Stars
Woke up this am, went to use toilet noticed a leak from toilet. Called to report repair at 4.20pm. Was advised to call emergency line at 5pm. I recalled at 5.05pm. Called throughout the night. Plumber arrived 11.25pm. Yes that right 11.25pm near midnight . Was going to call another plumber who would come in 5 mins. But would have to charge me.... Read more
30th Nov 2023 (21 weeks ago)

S Brooks

1/5 Stars
Extremely unhappy, drained, exhausted, impacted on my mental health since they took over from Optivo everything has become extremely slow, no response and having to live in poor quality with a child inhaling mould when we have asthma and allergies. I will be highlighting this with the local MP.... Read more
25th Nov 2023 (22 weeks ago)

L Hunt

1/5 Stars
Do not, and I cannot express this strongly enough, DO NOT buy or rent a property "run" by SHG. Absolutely atrocious. Poorly built flats, poorly maintained, poor service. Avoid.... Read more
27th Oct 2023 (5 mo. ago)

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  • Hurford Salvi Carr Logo
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