David did an amazing job selling my flat ! I 100% recommend him as TBH selling a flat can be really tricky, he navigated the sale and it's "Difficult" bits like a true pro!! He managed to negotiate me a higher than expected sale price and I'm so grateful for his work! Also it felt throughout I was in safe hands, which is REALLY important! Thanks David! Alex :)
IF you are selling a house or flat I can't recommend enough!!... Read more
Seller
10th Jun 2024 (7 mo. ago)
David did an amazing job selling my flat ! I 100% recommend him as TBH selling a flat can be really tricky, he navigated the sale and it's "Difficult" bits like a true pro!! He managed to negotiate me a higher than expected sale price and I'm so grateful for his work! Also it felt throughout I was in safe hands, which is REALLY important! Thanks David! Alex :)
IF you are selling a house or flat I can't recommend enough!!... Read more
Seller
8th Jun 2024 (7 mo. ago)
A dew
David did an amazing job selling my flat ! I 100% recommend him as TBH selling a flat can be really tricky, he navigated the sale and it's "Difficult" bits like a true pro!! He managed to negotiate me a higher than expected sale price and I'm so grateful for his work! Also it felt throughout I was in safe hands, which is REALLY important! Thanks David! Alex :)
IF you are selling a house or flat I can't recommend enough!!... Read more
Seller
8th Jun 2024 (7 mo. ago)
M Wang
When are you going to refund the deposit? Your staff told us that the deposit should be refunded last month. Never trust this company! Everyone should totally avoid this company.
Update: David is so rude, you asked us to stop emailing you. We have to post here to get your response. You charged us almost £700 cleaning service fee to 1 little bedroom flat. Come on, you and landlord sharply increase rental rates and required to renovate the old bathroom when we were living there, you caused most problems. We rather donate £700 to charities and won’t pay even 1 penny to you!
Please stop making up stories, just refund our deposit, we don’t even want to see your name again…... Read more
Tenant
25th Apr 2024 (8 mo. ago)
M Wang
Terrible company! Charged almost £700 cleaning services for 1 bed flat. When we moved into this old and broken flat, there was no professional cleaning service. We were happy to pay reasonable cleaning service for 1 bed flat. Now, we won’t accept the unreasonable charge. Landlord now must share the cleaning service cost because the old and broken 1 bed flat with cheap and dirty carpet never been professionally cleaned before we moved in. You can check your report and stop making up stories here.... Read more
Tenant
25th Apr 2024 (8 mo. ago)
M Nicole
Why don’t refund me deposit?! Or you never thinking about refund customer deposit? So funny, i rental a old flat why need me give you a new house?... Read more
Tenant
9th Apr 2024 (9 mo. ago)
O Clark
So helpful. Didn't manage to move however highly recommended. Polite and very down to earth. Thank you to Katy and Roland, Also David for taking time to speak with me.... Read more
25th Nov 2023 (1 year ago)
A Hulme
I have rented a property via Tenant Finder for 4+ years and they have been brilliant. No nonsense. Really quick to respond to any queries and great communication. I highly recommend David and the team... Read more
Tenant
30th Aug 2023 (1 year ago)
G Sweeting
Do not touch this man or his company with a barge pole: examples of his unprofessional behaviour include: no video or up to date floorplan on the advert; false photograph of a room; repeated requests to take down advert upon change of letting agent were ignored; offering a reduced rent to a prospective tenant without first consulting the Landlords and worst of all, sending offensive, libellous and defamatory emails to the Landlords.... Read more
Landlord
25th Jan 2022 (2 years ago)
S Mehta
David, the owner is extremely rude to deal with.... Read more
9th Jan 2021 (4 years ago)
P Endacott
One could just say that I've simply been very lucky with the quality of tenants I've had over the last few years... I would put it down to the professionalism and due diligence shown by David McGeachie at Tenant Finder. His responsive service and attention to detail, seldom seen in larger lettings agencies, has been first class and has taken the hassle and strain out of sourcing the right tenant. I would strongly recommend that he is your go-to guy for your next letting or rental, the results speak for themselves - but make sure you have your Scottish phrase book to hand ;)... Read more
Landlord
8th Jan 2021 (4 years ago)
J Lewis
I have used David and his team for many years now to re-let my property and keep me abreast of the market. I have been delighted with the tenants he has put forward and the professional and honest way he conducts his business. I hIghly recommend him and his team to any landlords looking for an excellent fair priced Lettings Agent .... Read more
Landlord
5th Jan 2021 (4 years ago)
H girma
I was looking to move to an area close to a school which I wanted for my daughter. I only had few days left before the school registration close when I met David from Tenant finder. He was a God sent, he managed to complete the checks and secure the tenancy in time even working through the bank Holidays. I find him very professional and efficient. Highly recommend ????... Read more
Tenant
5th Jan 2021 (4 years ago)
I was looking to move to an area close to a school which I wanted for my daughter. I only had few days left to move before the school registration close when I met David from Tenant finder. He was a God sent, he managed to complete the checks and secure the tenancy in time even working through the bank Holidays. I find him very professional and efficient. Highly recommend ????... Read more
Tenant
5th Jan 2021 (4 years ago)
P Martingell
My wife and I completed a very expensive re-furb on our Twickenham flat and wanted tenants that would appreciate this and look after the place. Tenant Finder helped us find the right people. Happy to use them again in the future.... Read more
Landlord
18th Feb 2020 (4 years ago)
J Messem
Have completed several lettings with David over the years, every one without a hitch and top quality Tenants. Can't imagine a better and more professional service. Many thanks and would not hesitate to recommend.
Quality, quality, quality ...... Read more
Landlord
5th Nov 2019 (5 years ago)
K Lamb
We were tenants of a Tenant Finder let property for over 5 years and had a brilliant experience. They were very responsive, professional and helpful throughout. I was really impressed and would highly recommend.... Read more
Tenant
10th Oct 2019 (5 years ago)
R Robbins
David and his team have helped for several years now finding me tenants and always carried out an outstanding job, but this last project has been exceptional.
The likely tenant viewed my property on a Friday and wanted to move in on the Monday !!! The Tenant Finder team pulled out all the stops from the background checks, cleaners, electrician, gas safe certificate, inventory to check in service.
Unbelievable , absolutely brilliant ….can’t thank you enough.... Read more
Landlord
13th Sep 2019 (5 years ago)
Ann
We have used David to find tenants for our two properties in Twickenham for the last six years. David and his team are knowledgeable about the local market and have always been professional and helpful. I would not hesitate to recommend him.... Read more
Landlord
30th Jul 2019 (5 years ago)
G Rankin
We have had consistently excellent professional service from David and his team for a number of years. Tenant Finder offers great value for money and David himself is engaging and always helpful. We wouldn't consider any other letting agent.... Read more
Landlord
30th Jul 2019 (5 years ago)
J Lewis
As a land lady, I have used David and his team at Tenant Finder as my sole agent for 5 years.
I have had a professional, personal, and honest service at all times.
They have successfully let my property to three consecutive sets of perfect tenants, so I can highly recommend them as excellent Tenant Finder letting agents. 5 ??... Read more
Landlord
30th Jul 2019 (5 years ago)
A Hulme
David and his team have been brilliant. No nonsense, really simple process in finding us our home and setting up our tenancy agreement making the stressful process of moving an easy one! Excellent service, really personable and friendly. Thank you to everyone at tenant finder! Highly recommend... Read more
Tenant
27th Jul 2019 (5 years ago)
E S
I just want to say thank you to David, amazing landlord and easy to deal with. I rented for just over a year from him and never had any problems. Never bothered me the whole time I was there. Things are done professional and promptly through tenent finder. Would highly recommend!... Read more
Tenant
24th Jul 2019 (5 years ago)
P Neal
Absolute disgrace! David is rude and very unprofessional! Wouldnt deal with this company again! He gave me a postcode and told me to be at the carpet shop! Stood at the carpet shop and waited. Turns out he was wrong and what he thought is a carpet shop is a curtain and blinds shop! Walked the 30 seconds down the road from where I was to meet him and rang to discuss this. Completely vile over the phone and rude! Then hung up on me, tried to ring to resolve he ignored my calls blocked my number and followed up with a number of rude txt! Extremely unprofessional and this is from the owner of the business. Shame cant uplod screenshots of his rude unprofessional pathetic text. Keyboard warrior who wouldnt pick up the phone. Avoid... Read more
25th Oct 2018 (6 years ago)
M Martins
AVOID - David the Owner, is a really rude person
He is only looking more for money instead of find a good place for you.... Read more
11th Oct 2018 (6 years ago)
J Assir
My wife and I approached this Letting Agent (David) with the hope that he would find a tenant for our property. At first my wife was hesitant about this letting agency and in particular David in managing our flat; she drew parallels between himself and the serpent from the Book of Genesis from the Old Testament. In hindsight I wish I had listened to her instead of patronising her beliefs for this letting agent was responsible for almost casting us out of our own home. Correspondence was almost non-existent with the exception of when it was time to collect fees, tenant concerns were ignored, but the final straw that broke the camel’s back was when he had delayed payments for almost 3 months which almost led to the bank repossessing the flat. I caution anyone, either as a landlord or tenant, to stay far away from this place. It will only bring misery and despair - you would receive better treatment in Dante's Inferno.... Read more
Landlord
9th Apr 2018 (6 years ago)
M Markus
David has been extremely helpful when dealing with even the most difficult of landlords. He was always very quick to respond and sort out any issues I had. And even after leaving the area, David was keen to keep on helping. I highly recommend him!... Read more
Tenant
11th Jan 2018 (7 years ago)
M Martins
AVOID - David the Owner, is a really rude person
He is looking more for money them find a good place for you.... Read more
5th Nov 2016 (8 years ago)
dmcgeachie1
I own this business. The an who said we never got back to him simply kept offering way below the listed rents so there was no point in getting back to him after a while. Our clients would rather we spent time getting back to people who might actually take the property. If you are selling a car for £1000 and someone keeps emailing you offering 700 you stop getting back to them.
The other complaint is strange to see as this is the first time I have seen any of this. He never ever spoke to me about any of this or contacted me in any way. Had he done so, I would have explained that 1: our job is to get the highest possible rent for the landlord for the best possible tenant. He accepted and agreed a rent and moved in, so can't really complain now that it was too high'. He also states that the landlord incurred 'extra costs?' I have no idea on earth what he means and the terms between the landlord and me would be nothing to do with him anyway.
I have then seen later moans. None of these people have contacted me; I have no idea who they are and one said we want a full month's rent even in the middle of a month. Yes and then your next rent date is in middle of the next month! Mr Einstein! Other ones - yes we do sometimes mention the minimum salary need to take a property. Endless people phone about properties and cannot afford them. Genuine tenants don't mind that. As for my being rude; why would I be rude to someone who might take a property and make me some money? I think 'rude' means 'asked me questions I didn't want to answer and refused me a viewing'. or 'I was fussy and the landlord chose someone else so I was angry and will call the agent names'. We grant people viewings; they are a not a right. I think my client landlords would be happy with this policy. We have to be firm sometimes and also people get unhappy about things we can do nothing about. eg we might day 'I'm sorry but your stated income means you will not pass our affordability check'. That night seem blunt but it's a lot better than wasting time on a viewing when we already know they can never have the property. Other agents offer a viewing to anybody as it makes them look busy.
I have never heard of John R or Anya. They are both welcome to contact me with their complaints. They chose not to do so through even though my face and name are all over our web site.
If someone has a genuine issue with the business I am happy for them to contact me and complain. If fact I would want them to do that. I am therefore dubious about moans on here from people who don't even leave their names. Could be anybody. I am never rude to anyone who isn't rude to me first.
Best wishes- and thank you to the named people who left good reviews. They are very much appreciated
David... Read more
Landlord
8th Aug 2016 (8 years ago)
J R
Worst experience of an estate agent ever! Would avoid at all costs if I had to do it again. David (the owner) is extremely rude and talks to you like you are far below him all the time. Beware if you move in half way through a month they will still charge you for a full months rent! Avoid at all costs... Read more
Tenant
16th May 2016 (8 years ago)
L Miller
David and his team were incredibly helpful in finding a property for us to rent in the exact location required. Any problems with the appliances etc, were resolved on the same day and the end of tenancy process couldn't have been simpler. I would not hesitate to recommend Tenant Finder to anyone looking to rent a property.... Read more
Tenant
16th Mar 2016 (8 years ago)
S Gilbert
We moved overseas in 2011 and were left with the choice of having our house managed by a larger agency or Tenant Finder. We didn't want to be lost in the mix of a large agency and so went with Tenant Finder due to the personalised nature of the service and competitive rates. Being on the other side of the world required us to have someone managing our property who we could trust and who would use their initiative to resolve issues quickly for the benefit of both us and the tenant without waiting for us to respond.
Tenant Finder has been brilliant and David has helped us manage a number of issues quickly, including helping me solve some things completely unrelated to the house. In over 4 years of having David manage the property, we havent had a single day without the house being let. For prospective landlords, I can't recommend the service highly enough. ... Read more
Landlord
30th Jun 2015 (9 years ago)
O Franklin
"Helped me to choose exactly the right house with no complications at all. I would recommend this company to anyone and if I ever go to move house again I know this is the right company for me. The whole team were very professional throughout the process. They've been in regular contact and kept us up to date with the progression and answered any questions we have had about the property quickly. Great Experience!"
... Read more
18th Jun 2015 (9 years ago)
D McGeachie
I own this business. The man who said he was ignored by us simply kept offering way below the listed rents so there was no point in getting back to him after a while. Our clients would rather we spent time getting back to people who might actually take the property. If you are selling a car for £1000 and someone keeps emailing you offering 700 you stop getting back to them.
The other complaint is strange to see as this is the first time I have seen any of this. He never ever spoke to me about any of this or contacted me in any way. Had he done so, I would have explained that 1: our job is to get the highest possible rent for the landlord for the best possible tenant. He accepted and agreed a rent and moved in, so can't really complain now that it was too high'. He also states that the landlord incurred 'extra costs?' I have no idea on earth what he means and the terms between the landlord and me would be nothing to do with him anyway. How dare he make some financial accusation such as that on behalf of someone else...! His landlord hired us only to find a tenant therefore once he moved into the flat, her direct contact was the landlord. We don't manage this ongoing tenancy but are of course always happy to discuss any concerns tenants have, whether we are managing or not. This would have been made clear. Everything was done completely properly with this Let. I will contact him now anyway to see if there is anything we can do and to find out what he is unhappy about. I have to mention here that I did tell his landlord that after this Let that I did not want to act for her any more in future and so I feel that has affected things at that property. I'm glad that they posted this review though as I have had a chance to contact them now and straighten things out. I think my side of the story may surprise the tenant.
... Read more
Landlord
15th May 2015 (9 years ago)
K Seaman
I was advised to look at a property which was way above my budget (ironic having read the last review and response). Having seen it and liked it, I then made an offer within my price range and as discussed prior to seeing the property. I was told it was too low.
Conn did manage to negotiate for both parties with an agreed amount.
As I was very keen on the property I decided to pay the full deposit and rent in advance. Once this happened then that was pretty much it, I was left in the lurch - no more phone calls, no contract - nothing! I spoke to the landlord who is very good , but she did not realise I have a very young daughter. One of the things I specified to Tenant Finder was that it had to accommodate for my 5yr old autistic daughter. This was not relayed onto the landlord and when there was a problem there was no response from Tenant Finder. They already took my money and I would have had nowhere to live. Fortunately I was able to talk to my landlord who was very reasonable about the whole situation with me.
I was extremely disappointed and felt let down by Tenant Finder for just dropping me once I had given them several thousand pounds of my money! I still have not heard from them or seen ANY paper work from them. Would be interested in hearing a response!... Read more
Tenant
9th Apr 2015 (9 years ago)