Extremely helpful and pleasant staff. You are always welcomed with a smile when visiting the Kew Lettings office.
As to their ability at finding excellent tenants and providing a market valuation, market conditions their service is second to none.
I have made a great choice to sell my property through DBK. They sold it within a week! I found the whole team highly professional. I was supported through every stage of the process. I could not be happier.
We are currently looking for a new home and have been hugely impressed with Naj Fox in Chase Buchanan's St Margaret's office. She is hugely helpful, completely understands the type of property we are looking for but is also refreshingly honest about what might be suitable - and what isn't.
These dreadful agents, didn't show up for arranged viewings, then I lost a property on the day of exchange to another Chase Bucanon client who was being looked after by another negotiator in the same office. Should be struck off!! Didn't even call to say sorry! Rude and incompetent at best. Avoid
Excellent service every step of the way. Really looked after us. Can't recommend enough.
Since Oakhills took over as lettings agency for my neighboring property, I have had nothing but trouble. Their selection of tenants, to whom I have to give right of way, have absolutely no respect and have caused irreparable damage to my property. Also valuable items have been stolen and the behaviour has been extremely anti-social. At no point have the agency sought to help and have they ahve denied any responsibility, despite the evidence I have shown. I never had any problems when the previous agents were managing the property
I would advise any potential landlords to be very wary of using this agency.
We have been working with Steven and his team at Chase Buchanan for some time and i really can not recommend them enough. Great communication, great service and great staff. Would like to thanks the team for all there hard work and we look forward to working with you again
Hassle free process from the beginning, Kerry and Abdul were both very helpful and great service. Kerry's communication was great. The Concierge team communication could have been a little better just in terms of letting you know that they are still waiting on information in some cases... but on the whole a much more positive experience than that of my previous agency.