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  2. Thames Valley Housing Association - Brewery Wharf
Thames Valley Housing Association - Brewery Wharf Logo

Thames Valley Housing Association - Brewery Wharf

Closes at 4:30pm
Brewery Lane, Twickenham, TW1 1EE
Thames Valley Housing Association - Brewery Wharf hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Thames Valley Housing Association - Brewery Wharf does have 64 reviews, with an average score of 1.6/5 If you're looking to sell in Isleworth, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Castor Bay Property - Twickenham and Martin & Co - Twickenham. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

  • Monday 8:30am - 4:30pm
  • Tuesday 8:30am - 4:30pm
  • Wednesday 8:30am - 4:30pm
  • Thursday 8:30am - 4:30pm
  • Friday 8:30am - 4:30pm
  • Saturday Closed
  • Sunday Closed
View all details

Thames Valley Housing Association - Brewery Wharf Reviews (64)

Have you used this agent?
  1. 11% 5/5 Stars
  2. 3% 4/5 Stars
  3. 0% 3/5 Stars
  4. 6% 2/5 Stars
  5. 80% 1/5 Stars

A Clark

1/5 Stars
Diabolical. Used to be a really good company until taken over. They do not answer the phones and still haven't answered my email after 1 week.... Read more
1st Dec 2021 (2 years ago)

A Almakaleh

1/5 Stars
Absolutely 0 customer services. You can ring million times and still no one would answer. Request anything and it will never be delivered. This company should be dissolved... Read more
1st Dec 2021 (2 years ago)

A Gajos

1/5 Stars
Really went downhill from what I remember the HA as really well organised back in 2010.... Read more
27th Sep 2021 (2 years ago)

P Bald

1/5 Stars
Would give 0 stars if possible. Do not care about antisocial behaviour, nor seem to care who they put into a housing association place. Customer service is non existant, but quick to chase up the pennies when owed money. They do not care about your health or circumstances. Poorly decorated and gardeners that destroy your property. Just aslong they get their pennies though.... Read more
7th Sep 2021 (2 years ago)


1/5 Stars
Requested a new bin in December 2020 - repeatedly told would be actioned, now no longer receive replies. Changed the front door security code and didn't tell the residents the new code. Etc etc. Just poor company who don't care!... Read more
23rd Aug 2021 (2 years ago)

D Smith

1/5 Stars
An absolute joke to deal with, if I could give zero or minus I would. Have been sending bills with added interest to my deceased mother for over a year, they are fully aware about her passing and continue to ignore me and harass my deceased mother instead. They don't act and they don't respond, all they want is money. Nothing but disrespect and stress dealing with them. Avoid dealing with at all costs... Read more
2nd Jun 2021 (3 years ago)


2/5 Stars
We live in a building next to which there are two pubs. We have no tranquility, security, respect. In this pandemic moment, we feared that after the reopening of the pubs our health would be at risk. That's how it is being. People from the street and the pubs enter the building to use drugs, urinate, drink, disturb our peace (people who work and wake up at 4 am for that). A week ago two couples entered the building and used cocaine in front of everyone without worries, yesterday two strange men came in and looked out the windows and the hootananny. (he seemed to be expecting someone), but this man had a backpack and looked like he was drunk. Residents are tired of asking for ccv, light in the parking lot, taller entrance gates with a security code, signage at the gates identifying the building as residential. I would like to know why we have to be exposed to the covid and its variants through strange drug addicts who enter the building? Do we deserve respect? The security guards at the pubs are tired of saying that the security of the building is the responsibility of the metropolitan. We urgently request security and protection measures for residents.... Read more
16th May 2021 (3 years ago)

S Rusina

1/5 Stars
If I could give minus 5, I would. Firstly they do not respond to my request to submit service charge breakdown & receipts for months; then sent a bunch irrelevant documents (seeing those docs made me think they're assuming that people are clueless of finances(?) ). Eventually, after external escalation process, someone responded, but still not resolved query. 10+ months not able to explain financial receipts (?) - it means something is not clean.... Read more
14th May 2021 (3 years ago)

S Wheeler

1/5 Stars
Absolutely useless! I'm autistic and socially housed by them and have been on the brunt of malicious complaints by another resident trying to stop me from using the communal garden. It turns out Metropolitan Thames Valley have nothing in their procedure for malicious complaints (useless). I've been forced to go to my local MP now for resolution for this issue and feel I have been bullied and harassed by them now for 12 months because of this. I feel that they have an instututional problem for discrimating against disabled people.... Read more
29th Apr 2021 (3 years ago)

G (n1jimmy)

1/5 Stars
Terrible service. Consistently ignore calls and emails, fail to fulfil simple requests, shirk responsibility for repairs. Absolutely would not recommend dealing with this company.... Read more
17th Apr 2021 (3 years ago)


1/5 Stars
Anyone doing shared homeownership - unless you can buy the rest fast then get out as soon as you can build enough profit on the percentage you own and go buy elsewhere!... Read more
29th Mar 2021 (3 years ago)


1/5 Stars
An absolute joke. They're just unable to respond to even the most simple complaint, they just ignore their residents. Stay away from them, don't buy any of their properties. The regulator should do something, an organisation like that should not continue to trade.... Read more
20th Mar 2021 (3 years ago)

M Hoad

1/5 Stars
I can only speak for my experience dealing with them. They take no responsibility at every turn. They show little to no interest in serving their residence and are very disorganised and bueracratic. They have an inability to manage simple repairs to serve their residence. They do not take responsibility for the poor contractors they hire and show a general lack of ability to solve simple problems. Very disappointing, considering how much service charge we all pay.... Read more
12th Mar 2021 (3 years ago)

J Smart

1/5 Stars
Absolute jokers. The flats they built in west hendon are falling apart. We have had no hot water for over a year, we have gaps in pur wall so big cats would fit through. Everytime we ring HUSSAIN he pretends to sort put your issue but cleary does not. He is not allowed around here. We need justice over here please can someone help. HUSSAIN SHPULD BE SACKED... Read more
6th Mar 2021 (3 years ago)

B Wish

1/5 Stars
Not even a 1 They are a joke The issues led to me being in hospital Still not addressed and we are 11 months on Dont reply to me, ans do not help. Rude and appalling customer service... Read more
13th Feb 2021 (3 years ago)

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  • Castor Bay Property - Twickenham Logo
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