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Estate Agents in Isleworth
Thames Valley Housing Association - Brewery Wharf

Thames Valley Housing Association - Brewery Wharf

1.6

64 reviews

Brewery Lane, Twickenham, TW1 1EE

Thames Valley Housing Association - Brewery Wharf hasn't listed any properties for sale in the last 6 months. This could be because the agent specialises in lettings, or the branch may be closed. Thames Valley Housing Association - Brewery Wharf does have 64 reviews, with an average score of 1.6/5 If you're looking to sell in Isleworth, you may want to choose an agent with more experience. Covering this area are other estate agents, such as Castor Bay Property - Twickenham and Martin & Co - Twickenham. However to see who will objectively do the best job selling your home, make sure you use our comparison tool.

Opening hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm
Saturday Closed
Sunday Closed

View all details

Thames Valley Housing Association - Brewery Wharf Reviews (64)

Have you used this agent?

All (64)

Seller (3)

Buyer (5)

Landlord (2)

Tenant (24)

General (30)

A Clark

Diabolical. Used to be a really good company until taken over. They do not answer the phones and still haven't answered my email after 1 week.... Read more

1st Dec 2021 (3 years ago)

A Almakaleh

Absolutely 0 customer services. You can ring million times and still no one would answer. Request anything and it will never be delivered. This company should be dissolved... Read more

1st Dec 2021 (3 years ago)

A Gajos

Really went downhill from what I remember the HA as really well organised back in 2010.... Read more

27th Sep 2021 (3 years ago)

P Bald

Would give 0 stars if possible. Do not care about antisocial behaviour, nor seem to care who they put into a housing association place. Customer service is non existant, but quick to chase up the pennies when owed money. They do not care about your health or circumstances. Poorly decorated and gardeners that destroy your property. Just aslong they get their pennies though.... Read more

7th Sep 2021 (3 years ago)

cacolborn

Requested a new bin in December 2020 - repeatedly told would be actioned, now no longer receive replies. Changed the front door security code and didn't tell the residents the new code. Etc etc. Just poor company who don't care!... Read more

23rd Aug 2021 (3 years ago)

D Smith

An absolute joke to deal with, if I could give zero or minus I would. Have been sending bills with added interest to my deceased mother for over a year, they are fully aware about her passing and continue to ignore me and harass my deceased mother instead. They don't act and they don't respond, all they want is money. Nothing but disrespect and stress dealing with them. Avoid dealing with at all costs... Read more

2nd Jun 2021 (3 years ago)

D T

We live in a building next to which there are two pubs. We have no tranquility, security, respect. In this pandemic moment, we feared that after the reopening of the pubs our health would be at risk. That's how it is being. People from the street and the pubs enter the building to use drugs, urinate, drink, disturb our peace (people who work and wake up at 4 am for that). A week ago two couples entered the building and used cocaine in front of everyone without worries, yesterday two strange men came in and looked out the windows and the hootananny. (he seemed to be expecting someone), but this man had a backpack and looked like he was drunk. Residents are tired of asking for ccv, light in the parking lot, taller entrance gates with a security code, signage at the gates identifying the building as residential. I would like to know why we have to be exposed to the covid and its variants through strange drug addicts who enter the building? Do we deserve respect? The security guards at the pubs are tired of saying that the security of the building is the responsibility of the metropolitan. We urgently request security and protection measures for residents.... Read more

Tenant

16th May 2021 (3 years ago)

S Rusina

If I could give minus 5, I would. Firstly they do not respond to my request to submit service charge breakdown & receipts for months; then sent a bunch irrelevant documents (seeing those docs made me think they're assuming that people are clueless of finances(?) ). Eventually, after external escalation process, someone responded, but still not resolved query. 10+ months not able to explain financial receipts (?) - it means something is not clean.... Read more

14th May 2021 (3 years ago)

S Wheeler

Absolutely useless! I'm autistic and socially housed by them and have been on the brunt of malicious complaints by another resident trying to stop me from using the communal garden. It turns out Metropolitan Thames Valley have nothing in their procedure for malicious complaints (useless). I've been forced to go to my local MP now for resolution for this issue and feel I have been bullied and harassed by them now for 12 months because of this. I feel that they have an instututional problem for discrimating against disabled people.... Read more

Tenant

29th Apr 2021 (3 years ago)

G (n1jimmy)

Terrible service. Consistently ignore calls and emails, fail to fulfil simple requests, shirk responsibility for repairs. Absolutely would not recommend dealing with this company.... Read more

17th Apr 2021 (3 years ago)

Lou

Anyone doing shared homeownership - unless you can buy the rest fast then get out as soon as you can build enough profit on the percentage you own and go buy elsewhere!... Read more

Buyer

29th Mar 2021 (3 years ago)

Vincent

An absolute joke. They're just unable to respond to even the most simple complaint, they just ignore their residents. Stay away from them, don't buy any of their properties. The regulator should do something, an organisation like that should not continue to trade.... Read more

Buyer

20th Mar 2021 (3 years ago)

M Hoad

I can only speak for my experience dealing with them. They take no responsibility at every turn. They show little to no interest in serving their residence and are very disorganised and bueracratic. They have an inability to manage simple repairs to serve their residence. They do not take responsibility for the poor contractors they hire and show a general lack of ability to solve simple problems. Very disappointing, considering how much service charge we all pay.... Read more

12th Mar 2021 (3 years ago)

J Smart

Absolute jokers. The flats they built in west hendon are falling apart. We have had no hot water for over a year, we have gaps in pur wall so big cats would fit through. Everytime we ring HUSSAIN he pretends to sort put your issue but cleary does not. He is not allowed around here. We need justice over here please can someone help. HUSSAIN SHPULD BE SACKED... Read more

6th Mar 2021 (3 years ago)

B Wish

Not even a 1 They are a joke The issues led to me being in hospital Still not addressed and we are 11 months on Dont reply to me, ans do not help. Rude and appalling customer service... Read more

13th Feb 2021 (3 years ago)

E Okha

Worst housing ever. They neglect tenant complaints . I’ve complained about the mould and condensation problem I have they don’t care but one thing I’ll say here cause i know they read this comments. If anything should happen to my health cause of your stupid negligence you and your company won’t go free. Mark my words.... Read more

Tenant

18th Dec 2020 (4 years ago)

C Ayres

I honestly cannot believe the 1 star reviews people are leaving as my experience has been fantastic, i was on the council waiting list in Slough and never got offered any help, i phoned TVHA as i am starting a new care role and within 2 days was moving in , i really think people should be more grateful as in my situation i was renting a room in a 6 bed house living with very bad people who were on serious drugs and being woken at 3am ,anyway i am very grateful for the Flat , TVHA did more for me in 2 days than the council have done in a year.... Read more

Tenant

21st Nov 2020 (4 years ago)

J Clarke

I wouldn’t rate them even 1 star. I thought buying (shared ownership through SoResi) my first home would be the best thing ever! As soon as you complete and move in, good luck having anyone reply to your emails or requests. Snag list isn’t addressed and bin store overflowing which no one will sort!... Read more

Buyer

12th Nov 2020 (4 years ago)

S lewis

If I could score them worse I would. I brought a flat using shared ownership, and although I love it, MTVH are just the worst company possible in when it comes to anything being wrong. I have called, emailed, logged online problems and I receive NOTHING back. Even after logging an official complaint I have received no response from them. I have chased and chased and chased over numerous issues, from my dishwasher not being connected to the water supply (this took 6 months to get anywhere), from my rent and service charges not being set up (to this day they still haven't added my rent on), my washing machine stopped working 2 months ago (still waiting for someone to come out), my intercom system was connected to the main system (still haven't had any response from them as to how they will resolve it which is a massive safety issue). THEY ARE THE WORST, YOU JUST GET IGNORED. ABSOLUTELY APPALLING SERVICE!!!!... Read more

Buyer

9th Nov 2020 (4 years ago)

M Barnes

Have no respect for tenants and would prefer to see estates become run down, great housing but poor support of tenants. I've been so dissalusioned with the management that I just do not see the point in them, a relatively new estate mixed with private housing but the way things are deteriorating the owners of the private areas will be moving away at speed. I really don't understand why on earth that you would create an ideal place to live only to let it become run down in a few years. This is 2020 where people should be respecting themselves and others around them but no, poor management is setting this area that I live in back a good twenty years. Sad but true.... Read more

Tenant

30th Sep 2020 (4 years ago)

P Tailor

If I could negatively star MTVH I would, they don't even deserve the one I have had to give in order to leave this review. Absolutely poor service and just a constant battle between themselves and Barratts London over who to blame for what. Poor communications, their employees don't hang around long enough to see anything through so if you start communications with them be sure to ask who to follow up with. Check and keep your agreements to hand as they will be argue everything. Honestly cannot believe how poor this company is. If possible AVOID AT ALL COSTS!... Read more

2nd Sep 2020 (4 years ago)

P Cushing

Had no problems with Thames valley housing !... Read more

2nd Jul 2020 (4 years ago)

D Ryder

Top agents, reply and action repairs sometimes within 24 hours, give adequate notice of any work being done to the block or changes to the rents.... Read more

Tenant

7th Apr 2020 (4 years ago)

R kelsea

I've been a shared ownership lease holder for over 25 years and standards of customer care has dropped considerably ! Last week I spent two hours trying to get through to get through to the sales team , only to discover today that they had changed their number and not informed the main switch board. I am not impressed with the surveyor they recommended to value my flat and was informed by the sales team today that they cannot get involved with my genuine concerns. Great service - not!!! Would be very interested to hear of other peoples experience selling their property! The only polite and respectful team are the guys answering the phones.... Read more

Seller

2nd Mar 2020 (4 years ago)

L 77

I have been waiting over a year for someone to fix the leak in flat and no one cares they just take the service charge money and do absolutely nothing. Probably the worst housing association in the country.... Read more

Tenant

17th Feb 2020 (4 years ago)

K Gibbon

Not very good on dealing with complaints, was told it was my word against a heating services guy. What happened was surpose to have a service on my gas, but the driver didn't knock on the door, just took a photo of the front door, and stuck a card in the letter box, didn't even put it through the letter box, stuck it just in the outside, I phoned to complain, was told nothing could be done about it. Was asked if I saw a van yes I did a big white van with no writing on it, but he did not knock on the door. As my two dogs would of told me. Poor service from tvh,... Read more

4th Feb 2020 (4 years ago)

N Dare

A poor landlord who has poorly trained staff who's answer to neighbourhood disputes is to run with the hare and hunt with the hounds, and hope everything goes away. And as for there repairs they are so badly done that they might as well not bother. When they can be bothered to do them in the first place... Read more

Landlord

18th Dec 2019 (5 years ago)

Joke

The worst company! Very poor customer service. They will charge you for anything! They used the most expensive contractors. And when it comes to service charge, they just take your money! Stay away from them if you can!... Read more

5th Dec 2019 (5 years ago)

D .Jones

Oh! It seems my negative review of MTVHA of roughly six months ago has been deleted from google reviews. I presume then, that MTVHA has made some kind of complaint to google about my review, for which I have received no communication from google regarding the complainants issue, which should be standard procedure to resolve disputes. So I now repeat my original complaint: with new info that has come about since my original complaint. I live in Long Eaton NG10 4PT. There is a serious problem next door to me regarding the dealing of crack and heroin. I have made numerous complaints to my housing officer Sanjita Soni, over the years about this issue, but she has just said, words to the effect of "there is nothing we can do and we have passed all your info on to Derbyshire Constabulary". This has been going on since 2004 when I first moved in here. And still nobody is doing anything, not Metropolitan or Derbyshire Constabulary. Have also contacted my local MP for Erewash, Maggie Throup to see if she could get something some thing done about this situation. She (they) contacted MTVHA chief executive Geeta Nanda, on my behalf. Her response was, typed on a plain piece of paper without any MTVHA headings or logos, words to the effect of, "we can not take any action until a successful criminal prosecution has been brought against the alleged perpetrator" and that "Mr. Jones evidence, is not robust enough to secure a prosecution against the alleged perpetrator" On another occasion I was informed by my housing officer, Sanjita Soni, that "Metropolitan has offered to carry out joint working with Derbyshire Constabulary, but Derbyshire Constabulary have declined to accept Metropolitan's offer". I checked this by contacting DC. They informed me that they had no knowledge of being asked by MTVHA to carry out joint working relating to this matter. So that's it then. No action is being taken. Not by MTVHA or DC. New Info: A few weeks later, after my original complaint (which seems to have been mysteriously deleted from google reviews) I had cause to make several more complaints to MTVHA, some of which were relating to the drug dealing as described above, and to a couple of incidents where my black bin was overturned by a mysterious person, and my refuse scattered in the street. I reported these incidents as complaints to MTVHA. In the past when I have had cause to contact MTVHA with complaints or otherwise, I have always received a response within a few days. It has now been roughly 3 months since I made this particular set of complaints...and I still have not received a response. C***s !!! … all of them.... Read more

Tenant

10th Nov 2019 (5 years ago)

M Wasilewski

Terrible customer service! Very rude!... Read more

31st Oct 2019 (5 years ago)

J Fortey

Hideous landlords, just absolutely shocking on every single level!... Read more

Landlord

27th Oct 2019 (5 years ago)

M Barnes

Have no respect for tenants and would prefer to see estates become run down, great housing but poor support of tenants.... Read more

Tenant

10th Oct 2019 (5 years ago)

J Shelton

Possibly the worst company I have ever come across. 99% of their staff are grossly incompetent. Takes forever to get a response from someone over issues and when you do it doesn't provide anything meaningful. I decided that I couldn't deal with their lack of professionalism anymore and sold my shared ownership flat (for a loss). Selling the flat was one of the most stressful things I have had to do, again because of lack of competence or understanding from anyone at Metropolitan. Absolutely useless! If I could give them 0 stars I would.... Read more

Seller

3rd Jul 2019 (5 years ago)

F Tawab

they are unprofessional, never have earlier appointment available always have to wait few days for them to come fix a repair. Was meant to come fix a repair and called saying the repair man didn't show up to work. Check you bank account as every month different amount goes out for rent.... Read more

Tenant

30th May 2019 (5 years ago)

R Dovydovas

Would just like to take a moment to say that Elliz and Sonya are great and helped us so much with the process of getting a property! Thank you so much it is much appreciated! The rest of the staff were useless and so hard at coming back to us with a response!... Read more

15th May 2019 (5 years ago)

V Lee

Never buy a house with Metropolitan Thames Valley! Worse housing association ever! They don’t care at all about the welfare of the residents. We have raised numerous issues in the housing estate and nothing has been done. All they care about is selling their properties and increasing the service charge with no improvements to the estate.... Read more

Buyer

10th May 2019 (5 years ago)

smithy952

Regret moving into a tvh property. If i knew i was going to have so many problems and that staff was going to do no nothing about it, i wouldnt of moved in. Biggest regret... Read more

Tenant

10th May 2019 (5 years ago)

L Napoli

This has been the worse experience. Dont know why we are charged a repairs charge on our rent accounts and why the team at tvha feel it's ok to send unqualified repair men to fix repairs which cause more damage to the home and tenants living their. Been left with no fire alarms,leaks,floods,doors hung upside down, than re hung with the wrong size door hinges sticking out, kids have injured themself. Etc etc. The list goes on. Totally unprofessional. Whatever you do,dont waste time reporting this to Asif as he fails to attend appointments and meetings he has arranged himself, he wont answer calls close to 4pm, doesn't follow anything he says he will, than when your angry with the way he treats you. He will than through up the policies to threaten you.... Read more

Tenant

29th Apr 2019 (5 years ago)

W Tenant

Absolutely awful. I encourage absolutely anyone who has Colin Wilson as their housing officer and has to put up with his nasty, arrogant, aggressive or intimidate behaviour, or his unprofessional attitude like we have had to to put in a formal complaint against this man as I have my local neighbours who also have had issues with him. This man should not be allowed near people never mind be a housing officer. Nasty, vindictive man! I bet TVHA, sorry metropolitan try and sweep complaints under the carpet though! Let's see what they are made of, or do they just advocate bullying, I thought they were supposed to help people but vibe I get is they treasure their nasty staff more than the people they are supposed to be providing a service for.... Read more

3rd Feb 2019 (5 years ago)

E Maria

I have been a tenant now for four years and although I am extremely grateful to have been housed, after having been on the waiting list for 10 years. My issue is, which I notice has been mentioned in other reviews are the contractors. The choice of contractors. My boiler packed up over a week ago . Phoned in to report as is the normal procedure. BSW, sent someone within 24hours, only for them to turn on the override switch,which meant that within two days I was back to square one. This happened again, they came within the time allocated only to turn up all the dials then leave. Needless to say, I am sitting in my bed with an electric blanket waiting for BSW to turn up again. This happened to me before three years ago, then I went three months without running hot water or heating. It was BSW then! Why and how is this allowed to happen? When I asked for an electric shower to be installed, the answer was negative. Do I have any rights as a tenant, or should I just be grateful that I have a roof over my head?... Read more

Tenant

31st Jan 2019 (5 years ago)

A Ask0za

Great people. Staff at Thames Valley Housing are committed to objective of providing homes, to people, the community.... Read more

25th Dec 2018 (6 years ago)

K Mmmiiill

to cut it short, one of the interviewers contact my current employer without consent, told his friend I had a interview, friend went and told my current manager I had a interview with this organisation, all without my consent. CEO is ignoring my emails. please be careful when applying for roles. Dodged a bullet with this one!... Read more

22nd Oct 2018 (6 years ago)

L Hennessy

I've been a tenant with them for 15 years, and have never had any problems with them. They have been efficient and courteous every time I have had reason to speak to them. They offer training for their tenants and help finding work, which I found impressive. I think contractors sometimes charge them for work done when they don't bother doing it - this is one area where they could improve.... Read more

Tenant

11th Sep 2018 (6 years ago)

D Impett

Wow sorry to hear your bad stories guys, my mum died and they're kicking me out my house, expecting me to throw away most of my stuff cause the house they're 'being so kind giving me' is an absolute insult, I'm dropping a bedroom, the rooms of the new place are 1/3rd or SMALLER, i have no where to store anything just in two bikes and an rc car I will be throwing away 5.3 THOUSAND POUNDS worth of my stuff and they're fine with that... Read more

Tenant

25th Aug 2018 (6 years ago)

D Mason

General enquiry made, very rude staff, abrupt. Poor customer service skills. Would reccommend working in a lighthouse if you dont like speaking to people....... Read more

17th Aug 2018 (6 years ago)

A Lewis

1 star is being generous! Babs Doran- I wonder if you could tell me why you couldn't be bothered to respond to my complaint letter I sent in October last year? Completely unprofessional to not even acknowledge the letter out of courtesy. I remember you saying to my partner that you put a lot of time and effort in to your work, well so did I, putting the seven page complaint letter to you, for it to be brushed aside and ignored. Babs also didn't return phone calls, and was conveniently always 'in a meeting'. Greg Pope- he loves to discriminate with his derogatory, discriminating and judgemental comments, (which the police got involved with). I never did get an apology from him (even though he admitted to what he had said). Just excuses from Claire Quennell stating how Greg is a valued member of staff. I guess that warrants him to make discriminative comments then? For 2 years tvha allowed a mentally deranged neighbour to harass and verbally abuse me at every chance she got, but wasn't interested in trying to help the situation. They couldn't care less about anti-social behaviour from their tenants which is why I went to the police for help, and they were great who issued the neighbour with a PIN. I was even accused by the 'delightful' Claire Quennell of being dishonest, and that the diary sheets I was keeping at the time were deemed useless as I could be making them up (the police weren't impressed with her comment at all, and told me to continue the diary sheets). She also made derogatory comments about my partner and his mental health issues. We also requested a recording of a phone call claire had made, which we heard her say how my partner isn't a very nice person, and laughing whilst saying it. She doesn't know him at all, so to make that comment and judgement is unfair and completely unprofessional. She is a very patronising, insulting woman. 3 months after I have left tvh, I am now receiving calls demanding money from me for apparent unpaid rent. I have a letter infront of me from tvh stating I don't owe any money. This is yet another example of their incompetence. I couldn't be more happier that I have left this useless, dishonest, housing association. My new housing association are friendly, helpful and professional which puts tvha to shame.... Read more

Tenant

5th Jul 2018 (6 years ago)

L Gillman

I moved into a flat in 2016 and was told an air purifyer would keep the place cool as i am ground floor no windows only doors. 2 years on and 2 years of complaints my flat is still 28 -34 degrees at night. TVHA dont believe in duty of care they believe that an email stating we are looking into it is enough. 2 years later myself and my neighbours all wish we were in our old places as nothing compares to rhis living hell. And to think i have to pay 800pm for the priveledge. They never mentioned all the hidden costs in the flat either such as paying for hot water separately by a scheme with extortionate standing charge on top of a 50pm for thames water. I am trykng to exchange out of here but no one wants the rent then when they cisit they dont want the heat! One star is being very generous... Read more

Tenant

29th Jun 2018 (6 years ago)

K Turner

The most useless Housing association I ever had the misfortune of renting from. My housing officer is no more than useless. Won't return calls and does nothing. All they care about is getting rent money from poor inspecting tenants.... Read more

Tenant

29th May 2018 (6 years ago)

L Prior

You might think shared ownership is a great way to get on the property ladder, but then you have to rely on Thames Valley to uphold their side of the deal and realise that living in a shed for the rest of your life would be less stressful.... Read more

23rd May 2018 (6 years ago)

C quartermain

Been a tenant for 3 yrs and any problems i have had have been rectified immediately.Friendly staff though choices of contractors could be better in some aspects(Heating in patricular BSW are awful). Apart from that keep up the good work... Read more

Tenant

28th Mar 2018 (6 years ago)

M B

TVH are pathetic. trying to contact a member of staff is impossible. and they seem very slack in communications and well being of their tenants. my partner is on disability and no help has been given. they are obviously not bothered for the well being of us who pay them rent. the lay out is awful and impractical. especially as a family home with young children as we do. its disgusting how they treat people now days. despicable. didnt they think before moving families into these small flats? living here has made our lives a living nightmare. not to mention it has played havoc with our mental health. panic attacks and social phobias have gotten out of control. further more the bin cupboard is an absolute health hazard. rats and flies and the place stinks! (Galileo court is a skank hole)... Read more

Tenant

16th Feb 2018 (6 years ago)

D B

Sold shared land without any prior notice to the residents of houses once owned by TVH to people who weren't residents.... Read more

Seller

22nd Jan 2018 (6 years ago)

A Huxham

worse company on earth! my parents have no heating for 2 months and the just ignore the matter... Read more

Tenant

21st Jan 2018 (6 years ago)

M Holt

Absolutely disgusting. Have left my disabled mother with no lounge lights for 4 weeks. Made appointment then never turned up, when asked why she was told she not priority and to wait another 2 weeks... Read more

Tenant

8th Dec 2017 (7 years ago)

A Robert

I will not recommend TVHA at all. Poor service. Long standing issue with building. Avoid. Would mark them with a zero star if possible.... Read more

14th Nov 2017 (7 years ago)

J Singh

Really do not offer affordable housing.... Read more

8th Nov 2017 (7 years ago)

D Burnham

A warning to others, as long time ex residents of TVHA it should be pointed out they are quite willing to sell shared land without even the decency of telling you before hand, in essence just letting you know they've done it.... Read more

17th Oct 2017 (7 years ago)

R Sidhu

No parking on site ... Read more

31st Aug 2017 (7 years ago)

D gordon

Today it is the twelfth of July 2017 and apparently the whole business is closed for 'staff training'. Unacceptable, I have a serious issue with my accommodation at the moment, some random resident has been leaving black sacks of rubbish outside my flat. This morning as I left for work I nearly tripped over such a sack, before I moved it to the middle of the hallway, then after returning home today the sack had been placed back outside my door. This is extremely weird behavior (potentially dangerous too) and speaking to someone from 'the repairs hotline' obviously isn't going to do any good (is it?) Meanwhile all of Thames Valley Housing is spending their time 'training'! Do I need to call the police instead? What a joke of a 'housing association'! Hugely unsatisfactory.... Read more

Tenant

12th Jul 2017 (7 years ago)

E Hulland

Quite possibly the worst experience I've ever had.... Read more

30th May 2017 (7 years ago)

J Kibasso

Good communication and understanding... Read more

2nd Jan 2017 (8 years ago)

G Mathews

Excellent offices and really friendly staff.... Read more

2nd Aug 2016 (8 years ago)

A xx

Tenant

J Buckley

More interested in trivial issues such as hounding good honest hard working people because they have a dog, but yet won't do anything about acts of criminality like drug dealers / takers and people fighting in the estate, hoards of gangs roaming around on bikes etc. This housing association has gone downhill rapidly! Rather throw their weight around on genuine people and let the scumbags run riot. Shocking!... Read more

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