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  1. Home
  2. Townsend Accommodation Agency

Townsend Accommodation Agency

Opens tomorrow at 9:00am
92 Trevethan Road, Falmouth, TR11 2AX
Townsend Accommodation Agency are an estate agent in Falmouth. They mainly list properties in TR10. Over the last 6 months, they've listed 1 properties, with 2 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Zoopla.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday Closed
  • Sunday Closed
View all details

Townsend Accommodation Agency Reviews (55)

Have you used this agent?
  1. 62% 5/5 Stars
    62%
  2. 5% 4/5 Stars
    5%
  3. 4% 3/5 Stars
    4%
  4. 4% 2/5 Stars
    4%
  5. 25% 1/5 Stars
    25%

Ben

5/5 Stars
My partner and I were looking for a long term rental and were really struggling to find a place that allowed dogs. Archie was such a great help in our search and provided lots of useful suggestions and information. Pretty much every other estate agent in the area either dismissed us or was straight-up rude when we asked. Our experience with Townsend was a breath of fresh air.... Read more
17th Jun 2024 (7 days ago)

S Buller

5/5 Stars
I changed over to Townsends as a landlord a few months ago and a lot has had to be dealt with during the short time I have been with them so I have got to know them well. They are extremely professional and every problem was dealt with swiftly and efficiently and they took a lot of responsibility off me with sound advice. I am so very glad that I have my properties in such safe hands now.... Read more
23rd Apr 2024 (9 weeks ago)

Z Islam

4/5 Stars
Kind staff but as a tenant living in one of their properties, they take forever to address maintenence issues... Read more
8th Mar 2024 (15 weeks ago)

B Noyce

5/5 Stars
Very professional and friendly throughout the whole process. Were there to answer any questions we had whilst moving and couldn't do enough to help. They provide welcome packs at the end of your move which is a nice touch. Would definitely recommend and use again if the need arises.... Read more
5th Mar 2024 (16 weeks ago)

S Forbes

1/5 Stars
Not interested in the rubbish issues created by their tenants. Telling us to write to landlord don't have their address and not convinced they,ll forward an email ???? used to rate them... Read more
18th Jun 2023 (1 year ago)

W R

5/5 Stars
We had a very professional and excellent experience renting with Townsends for a rental property in the Truro area. We liaised with Jodie who was always professional, kept us up to date with great communication and made the whole process very straightforward. Really recommend for professional renters.... Read more
7th Mar 2023 (1 year ago)

T Hut

5/5 Stars
Have been looking for a property for a while now and Maddie was extremely helpful in our search! She listened to what we were after and she keeps us updated on any new properties that come on the market. Fab service, highly recommend ????????... Read more
19th Jul 2022 (1 year ago)

A Kilian

1/5 Stars
My friends and I rented a student property from Townsend for the academic year 2021/22. We have been very disappointed with their treatment of us. Reported issues take weeks/months to be fixed, which would be understandable is they had a system that reflected problems in priority order but instead fix minor aesthetic issues while we were left with a broken washing machine for 4 weeks, a broken shower for 9 weeks and numerous other issues with key appliances. It was only after multiple phone calls and emails from multiple house members that our issues were logged let alone fixed. At the beginning of our tenancy we reported faults with the house from the previous tenants and we were told our oven was broken, a few days later someone came to clean the oven and we told the cleaner that it was broken so not to clean it. Townsend then sent the cleaning lady back after telling her that we had lied about the oven and that they had no idea why we thought it was broken. The staff don’t seem to note down problems or communicate with each other and then when we called again to follow up, they claim not to know anything about it. Perhaps this is genuine incompetence or more likely just unorganised staff who couldn’t care less. They are always very polite but this is no constellation as they manage to blame contractors or landlords for every issue that is brought up. There is no accountability for any problem. Other students have had similar issues to us but it seems to be justified each time by saying that this is simply the student experience. If this is the student experience we should be paying student discounted prices rather than £2500 a month. Another ongoing issue that we have faced with Townsend is them giving house keys to contractors without first telling us. On multiple occasions we have woken up to unknown men in our house and panicked before them telling us who they were and why they were in our kitchen. This was reported to Townsend who apologised and said it wouldn’t happen again. Despite our complaints on multiple occasions, strangers still let themselves in throughout the year. We also reported mould multiple times and were told to just clean it off the wall. Students are treated very poorly and aren’t taken seriously simply because we are students. Would not recommend this service to anyone hoping for a relaxed and comfortable tenancy.... Read more
22nd Jun 2022 (2 years ago)

A Ford-Palmer

5/5 Stars
Will Eva was great every step of the way when it came to leasing a property through townsends! Very responsive and helpful and generally a great guy. He’s also been brilliant in providing tenant reviews for properties leased down the line. Overall a great experience which I would highly recommend.... Read more
5th May 2022 (2 years ago)

R Bodsworth

5/5 Stars
Fantastic service, especially grateful to Roger who was there to answer and questions we had during our property purchase at auction. many thanks.... Read more
29th Oct 2021 (2 years ago)

D Wilson

5/5 Stars
We recently found a new flat to rent through Townsends. Will showed us around a number of properties and then organised the contract with the place that we were lucky enough to get. He was friendly, approachable and really helpful at all times, which was very re-assuring given the stressful nature of the housing market recently! Thanks Will! Dan and Abi... Read more
25th Sep 2021 (2 years ago)

Lynn

5/5 Stars
I found Will Eva at Townsend’s to be extremely professional and helpful right from a viewing to securing a tenancy. I am now very happily settled in a lovely property. Thank you so much Will ????... Read more
18th Aug 2021 (2 years ago)

J cornwell

5/5 Stars
Credit to Townsends before and during COVID. They understand the area and are the only agents to deal with in Falmouth if you are renting to students especially. They just do their job in a professional way.... Read more
1st Jul 2021 (2 years ago)

S Perry

5/5 Stars
Will helped me find an adorable flat in Falmouth. He’s super responsive to enquiries and any issues I’ve raised have been addressed promptly... Read more
11th Jun 2021 (3 years ago)

D Fowler

5/5 Stars
Townsends, and Will particularly, have just helped me move into a flat in Falmouth - right in the midst of the rest of the UK trying to move to Cornwall too. Always attentive and positive and helpful, I have nothing but good things to say about these guys. And they even left a lovely moving-in box full of delicious goodies, for me to work my way through while unpacking. A top agency, and a top man.... Read more
10th Jun 2021 (3 years ago)

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