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Are Heather And Lay Estate Agents Right For You?

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% of Asking Price
98.2%
Avg. Sale time
11 Weeks
Average Rating
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About Heather And Lay Estate Agents

We are proud to say we are one of the area’s leading estate and letting agents; we have built our reputation on the tried and tested values of good service and great advice. We have been established in the area for over 30 years, but that is not to say that we are rooted in the past – we employ industry-leading techniques, on-the-ground insight and innovative technology to help you achieve your property goals. If you are looking to buy, sell or let, you can trust us to deliver on our promises.

Branch Address

3 Church Street, TR11 3DN

Accreditations
Opening Times
Monday 9:00am - 5:30pm
Tuesday 9:00am - 5:30pm
Wednesday 9:00am - 5:30pm
Thursday 9:00am - 5:30pm
Friday 9:00am - 5:30pm
Saturday 9:00am - 4:00pm
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Listings by number of bedrooms
  1. 8 1 bedroom/studio properties listed by Heather And Lay Estate Agents in the last 6 months
  2. 32 2 bedrooms properties listed by Heather And Lay Estate Agents in the last 6 months
  3. 34 3 bedrooms properties listed by Heather And Lay Estate Agents in the last 6 months
  4. 18 4 bedrooms properties listed by Heather And Lay Estate Agents in the last 6 months
  5. 11 5+ bedrooms properties listed by Heather And Lay Estate Agents in the last 6 months
Number of Listings
  1. In March 2018 the number of properties listed was 61
  2. In April 2018 the number of properties listed was 67
  3. In May 2018 the number of properties listed was 86
  4. In June 2018 the number of properties listed was 83
  5. In July 2018 the number of properties listed was 90
  6. In August 2018 the number of properties listed was 76
  7. In September 2018 the number of properties listed was 73
Listing Market Share
  1. In April 2018, Heather And Lay Estate Agents had 11% market share in TR11 , 13% market share in TR10 and 1% market share in TR3
  2. In May 2018, Heather And Lay Estate Agents had 11.9% market share in TR11 , 16.3% market share in TR10 and 1.8% market share in TR3
  3. In June 2018, Heather And Lay Estate Agents had 12.4% market share in TR11 , 11.7% market share in TR10 and 1.2% market share in TR3
  4. In July 2018, Heather And Lay Estate Agents had 13.2% market share in TR11 , 12.7% market share in TR10 and 0.9% market share in TR3
  5. In August 2018, Heather And Lay Estate Agents had 11.8% market share in TR11 , 10.3% market share in TR10 and 0.5% market share in TR3
  6. In September 2018, Heather And Lay Estate Agents had 12.8% market share in TR11 , 7.3% market share in TR10 and 0% market share in TR3

Properties listed and sold by Heather and Lay Estate Agents

Average Value
£361,684
Average Size
3 Beds
Most Active Postcode
TR11

Sold Properties

In the last 6 months, Heather and Lay Estate Agents have listed 103 properties. On average, they achieve 98.2% of the original asking price.

5 Conway Close
Asking Price
£295,000
Sold Price
£318,000
Sold on 27th June 2018
11 Passage Hill
Asking Price
£750,000
Sold Price
£750,000
Sold on 17th May 2018
15 Trevance
Asking Price
£350,000
Sold Price
£350,000
Sold on 30th April 2018
Flat 1, Sea View Court Sea View Road
Asking Price
£335,000
Sold Price
£335,000
Sold on 18th April 2018
Flat 16, Sand Bay Cliff Road
Asking Price
£310,000
Sold Price
£310,000
Sold on 16th July 2018
60 Trelowen Drive
Asking Price
£260,000
Sold Price
£258,000
Sold on 7th June 2018

Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price. Data produced by Land Registry © Crown copyright 2018.

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Latest Reviews for Heather And Lay Estate Agents

One of the worst letting agencies that could possibly exist. Rinsing students with high fees. The letting agents ignored all of my emails regarding the property and after being ignored I was surprised to learn that I was being given an hours notice to sign a document otherwise the contract would be terminated and property resisted. Avoid at all costs, worst service fro a ridiculous cost, not worth it.

Third Party Review - this review has not been verified by GetAgent.

Left a review on another page and they took the page down be very careful dealing with this company will lead you on for your money !
Penryn branch especially !

Third Party Review - this review has not been verified by GetAgent.

My experience is based with the Penryn office, I could not find the review option for this particular branch.

I was using this agency since around 2010, they where brilliant when i first used them but since the level of service provided has dramatically decreased (i don't know if this is because of new staff?)! The way in which I was treated in the end was appalling. As I do not live anywhere near my property I let out and trusted heather and lay to manage the property and trusted the inspections they did on the house. Our contract came to a termination (due to the fact I was very unhappy with how I was spoken to by Jackie, and how herself and the previous estate agent managed my property). The inspection list that was emailed to me failed to mention dents in my bathroom door, my bedroom window handle which had been completely snapped off (and balanced by the tenants on the latch), my carpet had a chemical burn where the previous tenant had tried to clean paint of my light beige carpet with what i can presumably assume to be white spirit (and to note the previous tenant to this had the carpets professionally cleaned before leaving the flat, much to the disagreement of Jackie). Now I appreciate that some work had to be done to the bathroom floor, the scale of the damage was not clearly explained to me until the day after the last inspection (on which I requested Jackie to get me a quote for a tiler to do the floor). Now the inspection which was done the day before said the flat was fine for new tenants to move into (noting I didn't push for a deadline for the new tenants to move in). After Jackie had gone back to property contacted me saying the property was in-fact not suitable to move into and I had to sort it out asap as the tenant was to move in - in a matter of days and proceeded to say ' we recommend leaving it at least two weeks between tenants' in a very unfavorable tone..... well my question is if this is what you recommend, why on earth did you not do so? and proceed to speak to me whilst at work with a tone in which felt that I was being spoken to like a child!! and to put the cherry on the cake to quote a large amount for the works, on which wasn't even checked by herself... quoting for works that didn't need doing i.e. new shower screen?? (another side note on speaking to the contractor recommended by heather and lay then informed me he hadn't quoted for that which I then informed him I was looking directly at the quote which was sent to me by heather and lay which stated otherwise, yet he refused to change price?... should heather and lay be recommending guys like this in the first place, surely they know this looks bad on them as they are the ones 'Recommending' them). Safe to say I got the work done for a fraction of the price. The fact that I paid for management I certainly do not feel this is what I got. Now even though heather and lay use an external company to hold the deposits, they should of done the inspection better as I did not get any money back for any of the damages aside from replacing a bush in which the tenants had cut down (again another side note... heather and lay did not inform me of this, on one of my visits to Falmouth I noticed my bushes out front had been hacked down.... surely this is not only obvious but should of been put into the inspection. It was lucky I came across this!). Safe to say this whole experience has taught me to make sure to do my research before trusting another company like this! Make sure to ask the right questions and never 100% trust the person managing your property. At the end of the day I am just as much a customer as a tenant is, and when dealing with customer service I would expect this to stay at the same level and not degrade over time as it has now felt like. If you choose to work in a customer faced industry then you should also expect to have a level of courtesy which should be provided to your customers! Otherwise your in the wrong job. Very disappointing.

Third Party Review - this review has not been verified by GetAgent.

We have thoroughly enjoyed working with Heather and Lay on the sale of our house. They were very efficient, easy to get hold of, always updating us with news regularly, so we always knew where we were with the sale. I’d highly recommends my family and friends to use them. Thank you so much for all your work :)

Third Party Review - this review has not been verified by GetAgent.

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