L dale
Been great for me, but I'm no moaning mini, little jobs get done by myself, any other issues are sorted in amicable time, Colin and Mike are great down to earth and any issues usually have replies within 24 hrs( fine with most normal people) landlord on the other hand is charging the "going rate" for a property that is not the standard but it's an ok area, it does need windows doing, damp sorting properly, carpets stained from previous leaks etc but again nothing major, and wpf deal with it all via landlord ????
Will definitely use wpf for all our future rents etc,
Can't fault wpf , it's the landlords that take time deciding on any fixes or repairs, bear that in mind ????... Read more
Tenant
2nd Jul 2024 (7 mo. ago)
This agent was terrible when I rented a property!
I would advise to avoid like the plague.... Read more
Tenant
23rd Aug 2023 (1 year ago)
A Thor
The phone is answered by people who don't know what they are doing. They tell you that the agent will get back to you. And he never does. You call them endlessly asking about a property, you already have title of deeds, so you tell them who the owner is, what is the post code, they still cannot find the property they advertised. Pure rubbish, not an agency.... Read more
14th Jul 2023 (1 year ago)
K Davies
I rented a property via WP Fitzpatrick and never had any major issues. I had problems with the boiler on a few occasions which were challenging due to the actual landlord but they done everything they could at their end. I would use them again.... Read more
Tenant
21st May 2023 (1 year ago)
K Johnston
Good luck to anyone who has to deal with this letting agent. I have the misfortune to live next to one of their properties which is a 3 bed semi detached house, currently home to at least 10 people they moved in nearly 2 years ago. The property has had virtually no maintenance carried out on it in the last nearly 10years and is the eyesore of the street we live on. The people living in the property make constant noise everyday (early morning to late at night), and despite numerous complaints over the last 2 years to Fitzpatrick it has just gotten worse and worse. Their manager just doesn't care. I strongly recommend that you avoid this company like the plague. I would rate their attitude as less than a minus if I could.... Read more
20th May 2023 (1 year ago)
Andy
Do NOT consider renting a property from this agency.
I was not happy with any aspect of their customer service!
_______________________________________________________________________
Comprehensive feedback was left for the agency after my
tenancy. The managing director acknowledged, saying 'it has been duly noted', but did not respond to any of the points I raised.
Since you are implying you would like me to go through the official complaints process, perhaps you could post a link below to the code of conduct?!... Read more
Tenant
12th Jun 2022 (2 years ago)
Rented a property via this agency.
Several issues especially around move-in and move-out. The property had electrical issues at the start, which they were not helpful in rectifying.
They did not provide information on the freeholders, which should be provided when renting a leasehold proporty.
Moved out during the early days of covid. Since I live 200 miles away, and we were under lockdown, I had difficulties in emptying the flat.
I spoke to the managing director during my last few days of tenancy. I felt intimidated by the way he spoke to me. Certainly no empathy or understanding shown around the situation. While there are financial implications if I could not fulfil my obligations, I do not see the need for aggression when speaking to tenants.
I fed back to the agency after my tenancy, and this have not commented on the points I raised.... Read more
Tenant
26th Aug 2021 (3 years ago)
J crowther
Stay clear appalling... Read more
11th May 2021 (3 years ago)
A Robertshaw
Unhappy with my rental on several counts.
These included condition of flat, service from the agency, their communications, and their handling of the situation when I moved out of my flat during the early days lockdown.
A chapter of my life which I would rather forget!... Read more
Tenant
2nd May 2021 (3 years ago)
Unimpressed by customer service, lack of attention to the flat, how much I had to do to supervise jobs, and general communications.
The parts of the flat were very messy when I obtained it, contrary to them claiming it was clean.
They failed to provide the leasehold terms, which later turned out to be a problem for me.
Also, they were very unhelpful during my move-out, which was at the start of lock-down. I even felt intimidated by the way their managing director spoke to me.
Would never wish to deal with again.... Read more
Tenant
2nd May 2021 (3 years ago)
A Y
Was not up to date... Read more
30th Jul 2020 (4 years ago)
P Wood
Bad service and argumentative staff... Read more
21st Dec 2019 (5 years ago)
PRIMEFUL

Where to start with this absolute scam! after doing research for nearly 3 months W P Fitzpatrick properties Ltd is one of the worst property rental companies i've investigated in my 15 years of doing this job a NUMBER of tenants have complained about subsidence and damp after then contacting the agency WP then bully tenants into threatening an eviction they decide to evict the tenant in whats called a retaliation eviction this is ILLEGAL some of the complaints i've heard include one tenant being asked to file a fraudulent moving in date so they can get paid an additional month which is ILLEGAL one tenant complained to housing standards when the tenant said she was going to call WP evicted her another tenant who's proceeding with legal action her wall was COVERED! in damp the tenant complained and said if wasnt resolved she'd contact stockport homes she also was then evicted the properties WP are offering young tenants on benefits who are desperate are below standard and there taking advantage of single mums on benefits because there vulnerable Mike Kidd one the agents is what i call a crook! hes ran off to turkey leaving behind desperate tenants that are trapped in dangerous homes the staff who work there are not helpful rude and obnoxious please anyone who sees this please stay away they are a scam !!! Please notify the housing association in your area we are looking for more tenants that have been duped by this company to come forward as there going to feature on slum landlords and nightmare tenants hence why we have been investigating them for 3 months we would love WP to get in contact for a quote... Read more
Tenant
11th Dec 2019 (5 years ago)