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Estate Agents in Salford
X1 Lettings - Salford

X1 Lettings - Salford

194 reviews

9 Michigan Avenue,Salford, M50 2HA

X1 Lettings Salford are an estate agent in Salford. They mainly list properties in L1, M50 and M4. Over the last 6 months, they've listed 49 properties, with 96 currently on the market. Most of the properties listed are 1 bed/studios. They list properties for sale on Rightmove and OnTheMarket.

Opening hours

Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed

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X1 Lettings - Salford Reviews (194)

Have you used this agent?

B Yates

Caroline was a superstar went above and beyond after I was brushed to the side by other staff after ringing a handful of times that day.... Read more

4th Jul 2024 (23 days ago)

Z Bourenane

Horrific lettings agency. Stayed with x1 for 4 years and been charged nearly £500 worth of fees for the apartment of which I have lived in for 4 years and which was not in a good condition upon moving in. The flats paint work was marked and a mess upon moving in I did raise this. Now they would like to charge me nearly £200 for a repaint of which they should be doing anyway as I have lived there for 4 years for free of charge as under act 4.1 this is wear and tear... They have then decided they would like to charge me £50 for a sofa clean and for marks on the mattress and sofa of which were present upon moving in. I even cleaned under the sofa and mattress upon moving in which was left in a disgusting manner as the flat had not been cleaned properly. I have been charged for a flat clean. The flat was left immaculate. They do check outs a couple of days after you move out so dust does naturally collect and they can steal your £60 by doing it this way. Ayomide who did the check out has been useless over email informing me to get in touch with the reposit company as it's not his/her problem. I am overall just disgusted by the company. Not only have I had an awful experience with my checkout. The public areas are disgusting, the staff are rude and they like to make things up as they go along. For example, was sold a parking ticket from reception for moving out. The ticket didn't actually do anything or prevent me from getting tickets from the warden. The woman on the desk at x1 made up the price to try and make some cash. I overheard her say to her colleague it doesn't matter if it doesn't work at least we made a tenner. I am overall disgusted. ** Just to add don't believe what they write saying 'please can you respond so we can discuss further'. They get in touch and still charge.... Read more

4th Jul 2024 (23 days ago)

E Hollis

Constant revolving door of employees, unfriendly, incompetent, exploitative. First thing - when putting up flats to rent, the pictures are a "show apartment" and NOT the actual flat you'll be moving into, and the difference between the two is staggering. After living in an X1 managed flat for nearly 3 years, I’m not left very impressed - no fault to individuals in the company, they just seem to have a constantly revolving door of employees to the extent we had about 4-5 property managers while we were there. This meant issues kept cropping up, weren’t addressed, or were repeated. It also meant we often didn’t know who we should be reaching out to to address issues - and ringing X1 was often a very unfriendly experience. It was all very impersonal and didn’t seem to take into consideration that this was our home, and we were worth caring about. We also got a very rude email saying we hadn’t paid rent that called us “unacceptable”, even though we had, and had had no prior issues with rent payment. To their credit staff involved did apologise. At the end of our tenancy, we are now in a deposit dispute, as they tried to charge us over half our deposit for a host of things including a 'general clean', despite noting on the report that each room was clean, and tried to charge us for a shower reseal, which we had been reporting as an issue for over two years with no action being taken. They also tried to charge us a large percentage of a repainting cost despite not mentioning any damage caused by us in the report, and admitting that it was largely due to wear and tear. During the process of discussing this, they also sent all our information in the email chain to an outside party by mistake. I feel awful for families and renters who are not in my position to fight X1 on matters like this and are being taken advantage of in the rental and move out process. Overall, I unfortunately wouldn’t recommend an X1 managed building to a friend (or an enemy!) due to this experience. Edit: to the X1 staff member who responded to this review trying to say that we had damaged the walls - DPS has now got back to us rejecting your claims (aside from a cleaning fee). Please take this into account when trying to charge other tenants for what the DPS has said is reasonable wear and tear. Also please take this into account when replying to customer reviews, which should be taken on board as feedback to act on, not to reject.... Read more

2nd Jul 2024 (25 days ago)

G Ieuan

Very friendly and informative... Read more

1st Jul 2024 (26 days ago)

K Thoa

Gina’s professionalism and warm demeanor were truly refreshing. She made sure every detail was handled with care and efficiency. I highly recommend her for anyone looking for exceptional service and support... Read more

27th Jun 2024 (30 days ago)

G osei

Had a great experience with Mo he was very helpful, had one viewing booked but ended the day looking at 4 buildings, definitely recommend x1 lettings... Read more

27th Jun 2024 (30 days ago)

Shrektheboi

I was doing my viewing with Mo and honestly he was great, good vibes good peoples he explained everything to me thoroughly he also told me how the process of the getting the aparment is. Lastly he told me about the area about what you can do activities shopping ect... Read more

27th Jun 2024 (30 days ago)

? ????

Gina’s professionalism and friendly nature were evident in every interaction. She made sure everything was taken care of promptly and with a smile. I highly recommend her services to anyone seeking reliability and efficiency.... Read more

27th Jun 2024 (30 days ago)

C an

I had a very frustrating experience with X1 Manchester Waters. I paid over £90,000 deposit in 2019 for a unit at X1 Waters but had to terminate the agreement in October 2023 due to significant, undisclosed changes made to the layout. Despite signing a termination agreement, I have not received my refund after more than eight months. This delay has caused significant financial and emotional stress. Despite repeated requests and assurances, the issue remains unresolved. I strongly advise caution when dealing with this company.... Read more

26th Jun 2024 (4 weeks ago)

F Sproston-Ritchie

Ella Joi Silva has been fantastic dealing with our multiple queries from putting the holding deposit down to move-in day and has dealt with them as fast as possible.... Read more

26th Jun 2024 (4 weeks ago)

J Green

Moving is stressful and at the start of my journey with X1 I was somewhat panicked- But actually - the team turned around me securing a flat in 6 days (that's right from viewing- referencing - to getting keys and moving in ????!) I find this quite remarkable and I can not thank the team enough for making things happen. The move in process and referencing where super duper easy - with minimal things to complete or check back on. Clearly X1 are a well oiled machine- Not to mention I'm so happy with my new flat ! Special thanks to Jodie & Will (and sorry for bothering you so much!) You both made this seamless and I couldn't be happier with my new home!... Read more

22nd Jun 2024 (5 weeks ago)

Sarah

I have dealt with Julia recently with my property at the landmark she is very efficient and a pleasure to work with x... Read more

21st Jun 2024 (5 weeks ago)

Z Homer

Julia was good to work with throughout the letting process and i would let through her again... Read more

21st Jun 2024 (5 weeks ago)

S Nandeeysh

Great service. Thank you Ela for making rent renewal easy and seamless. Regards, S Nandeeysh... Read more

20th Jun 2024 (5 weeks ago)

J Jordan

Thank you to Jasmine who has been friendly, professional and supportive from the beginning to the end of the tenancy process. Very much appreciated.... Read more

20th Jun 2024 (5 weeks ago)

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