Back
Close
- Compare agents
- Online valuation
- Explore my area
- Home toolkit
- News & guides
- Estate agents by area
- Sold house prices by area
- Estate Agent ValuationRequest an in-person valuation with an agent to discover your property's true market value.
- Online Valuation ToolGet a free instant estimate of your home's value.
- EPC CheckerFind out if your home has a valid Energy Performance Certificate.
- Listing MonitorAlready on the market? See how your online property advert is performing.
- Selling guides
- Estate agent guides
- Mortgage advice
- Conveyancing guides
- Property news See All News & Guides
Sign in
Agent shortlist
HouseWorth
© GetAgent Limited 2025
Is this your branch? Claim your page here.
- Reeds Rains - Salford Quays
Reeds Rains - Salford Quays
Opens tomorrow at 9:00am
2 Anchorage Quay, M50 3YW
Reeds Rains Salford Quays are an estate agent in Salford. They mainly list properties in M5, M50 and M16. Over the last 6 months, they've listed 36 properties, with 43 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Reeds Rains - Salford Quays Reviews (330)
Have you used this agent?
95%
1%
0%
0%
3%
All (330)
Seller (29)
Buyer (27)
Landlord (36)
Tenant (132)
General (106)
G Kyriakopoulos
Ms Hannah Warham was incredibly professional, friendly, and efficient—she made the whole flat-hunting process smooth and stress-free. I couldn’t have asked for a better agent and would highly recommend her to anyone looking for a new home!
10th Jun 2025 (8 days ago)
T Morley
I was looking to move quite urgently due to starting a new job, and from the very first point of contact, Reeds Rains were amazing.
A special thanks to Hannah, who went above and beyond throughout the whole process. She was always friendly, approachable, and quick to respond to any questions I had. She really understood the urgency of my situation and made sure the referencing process was completed as smoothly and efficiently as possible.
Thanks to her support, I’m now happily settled in my new home. I truly appreciate all the effort from Reeds Rains—especially Hannah—for making it happen. Thank you!
Tenant
7th Jun 2025 (11 days ago)
J Parker
I had a fantastic experience with the Salford Quays office, thanks especially to Laura, who delivered exceptional service from start to finish. Laura guided me through the purchase of my apartment in Salford with professionalism and care. All of my questions were answered promptly and clearly, and the communication throughout was excellent. The service I received was consistently excellent—friendly, responsive, and professional. It was truly good service from beginning to end. I would highly recommend this agency to anyone looking to buy.
Buyer
3rd Jun 2025 (15 days ago)
M Parker
Delighted with the service provided by Reeds Rains, Salford Quays office. My son Joe, who was buying his first property, was assisted from early stages to completion of purchase by Laura.
Any correspondence from the vendor was passed on to Joe immediately and requests for further information was always handled very promptly by Laura and the team.
Thank you for your assistance.
Joe is delighted with his new home.
Buyer
29th May 2025 (20 days ago)
L yates
Hannah and team at Reeds Rain helped us get a fantastic apartment, most other agencies were not replying or cancelling viewings so would highly recommend! Thank you so much Hannah
Buyer
24th May 2025 (25 days ago)
D Lodge
Great service from Reeds Reins at Salford Quays both on the Lettings and Property Management
Landlord
19th May 2025 (30 days ago)
E Southern
During a stressful time, Reeds Rains were nothing but helpful. Email responses were quick and there was always someone on hand if we had a query. Jessica especially made us feel at ease during the whole process.
11th Oct 2024 (8 mo. ago)
D Contreiras
Super supportive
10th Oct 2024 (8 mo. ago)
V Purwar
Thank you so much to Jessica for being so helpful. Great communication, she even accomodated my requirement for an early move in. Smooth process, would definitely recommend!!
Tenant
27th Sep 2024 (8 mo. ago)
E Doe
When we were first looking at apartments in Manchester, most estate agents were useless and impossible to contact. Reeds Rains were super responsive and helpful and got us into our property as soon as they could. Shout out to Jessica for being friendly and supportive every step of the way.
Tenant
26th Sep 2024 (8 mo. ago)
C Ratwani
Very helpful and communicative.
20th Sep 2024 (8 mo. ago)
J Blenkarn
Thank you so much to Jessica for being so helpful and making our move less stressful! Great communication and such a smooth process! Great flat in a lovely area, we would definitely recommend :)
Tenant
12th Sep 2024 (9 mo. ago)
E Halliwell
Amber Tildesley has been great as our property manager - thanks!!
5th Sep 2024 (9 mo. ago)
M Barrow
My process of renting with Reeds Rains has been really stress free and straightforward! I’ve been helped through the whole process by Jessica Mellett who has been really attentive and helpful :)
Tenant
29th Aug 2024 (9 mo. ago)
O Tayo
Very professional and well detailed in positive and effective communication. Hand holding through the whole process.
29th Aug 2024 (9 mo. ago)
J Nelmes
Super friendly team and straight forward process, would let again (:
Landlord
29th Aug 2024 (9 mo. ago)
G Cricco
Amber Tildesley, our property manager ,was very attentive from the beginning. Any issues were quickly resolved and she was always reachable when needed. No complaints whatsoever. She always been really great! ??
13th Aug 2024 (10 mo. ago)
H Watson
Really helpful team, especially Jessica, who helped us in securing our property and Amber, who now manages us post-move in, both of whom have ensured a smooth, efficient and speedy experience so far - couldn't recommend more!
9th Aug 2024 (10 mo. ago)
T Mitchell
Hannah and Iain, made this process of renting the flat super easy and where great in communicating the process, very quick replies and all questions where answered quickly, I have been renting in manchester now for 6 years and this was by the far the best estate agents I have used in that time and hannah and Iain have probably been the two best realtors I have used, they actual care about their job and the stressful process of moving was made very easy and simple.
Tenant
30th Jul 2024 (10 mo. ago)
M HANNON
We were really pleased with the service we received off Reeds Rains Salford Quays. A special mention to Jess who was a great help in assisting us from start to finish. Would definitely recommend to anyone looking for a reliable estate agents.
27th Jul 2024 (10 mo. ago)
J Malone
Amber Tildesley our property manager was very attentive from the off. Any issues were quickly resolved and she was always reachable when needed. No complaints whatsoever and would definitely recommend Reeds Rains because of this.
Tenant
24th Jul 2024 (10 mo. ago)
G Scott
Laura (sales progressor) was brilliant and really helpful throughout the whole sales process. She was quick to answer any questions and made the whole process go a lot smoother. Thanks Laura!
Seller
22nd Jul 2024 (10 mo. ago)
L Marini
Very good service, if you have a query, Amber gets back to you straight away. Jessica and Ian know the market well, the property was let out within a week of going on the market.
Landlord
17th Jul 2024 (11 mo. ago)
A Bd
Very experienced staff,
Well done.
4th Jul 2024 (11 mo. ago)
A Oprea
Absolutely loved working with Reeds Rains Salford Quays. The whole experience was extremely smooth and both Ian and Jessica were extremely helpful with the whole process. Couldn’t recommend them more
4th Jul 2024 (11 mo. ago)
A Molouki
I highly recommend RR Salford Quays if you are looking for a property to rent. They have a very professional team including Jessica and Ian who know the market very well. I think they are the best around here. I wouldn’t be able to find my property without Jessica’s help and support. Thank you very much.
Tenant
30th May 2024 (1 year ago)
C Silwood
Couldn’t be more satisfied with the experience i’ve had. Hannah was incredibly professional, prompt, and responsive throughout the entire process. She and the rest of the team made everything, from the initial enquiry to signing the tenancy contract, remarkably smooth and stress-free. I would highly recommend Reeds Rains.
Tenant
25th May 2024 (1 year ago)
A Dastgeer
Had excellent dealing with Ian Jordan, Lettings Manager at Reed Rains Salford Quays office. He found me my new tenants quickly with market rate rent. Would recommend Reed Rains for their efficiency and communication.
Landlord
16th May 2024 (1 year ago)
E Anderson
Helpful and speedy with replies. However, during the viewing I asked about damp and the letting agent told us that they would be doing a full inspection of the property and ask the landlord to fix anything they find wrong with the property before our move in date. Only for us to move in and discover that no checks were done as there was a huge patch of mould behind one of the wardrobes. The landlord wasn't aware of the situation and luckily is fixing it for us now but we are having to delay unpacking to keep our furniture and clothes out of the mouldy room. It was hard to miss the second you looked behind the wardrobe and if the checks we were promised were done, this could have been sorted before we moved in.
Tenant
16th May 2024 (1 year ago)
D Frewin
Great support from Jessica in terms of getting an apartment secured. Extremely good communication via email and was helpful when showing us around the apartment initially.
Tenant
16th May 2024 (1 year ago)
T Barreau
Jessica got everything sorted for us dead quick. Mad everything really easy. Great communication, would recommended
13th May 2024 (1 year ago)
N Oldacres
Jessica was a pleasure to work with - professional, prompt and responsive, she made the entire process from enquiry to signing of the tenancy contract a smooth and seamless experience. I would highly recommend RR to any future potential tenants.
Tenant
10th May 2024 (1 year ago)
A Bharawala
I really appreciate and the help from the moment I contact jassica , She is professional, attentive, and knowledgeable about the market. she listened to my needs and preferences, and went above and beyond to find me the perfect property. Her communication was excellent, keeping me informed every step of the way. Thanks to her expertise and dedication, I was able to find my dream home quickly and smoothly. I highly recommend Reeds & Rains to anyone in need of a reliable and trustworthy property agent.
Buyer
10th Apr 2024 (1 year ago)
G McFadden
I recently rented a property through Reeds Rains at Salford Quays and was very impressed with the service provided by Hannah and Ian. They were professional, patient and understanding, and continue to be so. They explained processes and procedures to me and did not over-complicate things.
In the course of my application, I met with a few difficulties. For example, my computer failed to function satisfactorily and so they invited me to their office to resolve paperwork issues. This meant that the handover of keys took place on schedule. Whatever the problem, they were able to come up with a way of negotiating around it and put my mind at ease.
Despite the stress I must have caused them both, Hannah and Ian were cheerful, friendly and welcoming.
Tenant
9th Apr 2024 (1 year ago)
KJW
Ian, Jessica and the team were professional and supportive when finding a new tenant for my property. They responded to my phone calls/emails in a timely manor and helped me arrange the correct certification. I have been very pleased with the service.
Landlord
6th Mar 2024 (1 year ago)
R Mihai
So far I found Reed Rains Estate to be very kind and responsive, especially Jessica who helped us with a lot and answered all the questions we had. I really recommend them.
4th Mar 2024 (1 year ago)
A Ashoori
All is well and good, thanks to you and your real estate team
28th Feb 2024 (1 year ago)
L Kostadinova
I want to say a BIG thank you to Ian Jordan and his team for helping me to find a great decorator who made a full refurbishment and decorations of my flat. And finally they found a good tenant and gave me peace of mind. God bless them all.
Landlord
27th Feb 2024 (1 year ago)
S Maloney
Jessica was extremely helpful from start to finish, made the process that much easier.
27th Feb 2024 (1 year ago)
D Morgan
Ian and the team helped me to let my apartment in a timely and professional manner. They communicated well and answered all queries promptly. Their service and quality of documentation was thorough, yet clear, and I would have no hesitation in working with them again.
Landlord
28th Jan 2024 (1 year ago)
A Patel
I have rented by apartment in Salford Quays with Reeds and Rains for 9 years now and they have fully managed the property too. In this time, they have been excellent in terms of their customer service; guidance; advice; property management; and tenant recruitment. In the 9 years, I think the property has only been vacant for 5-10 days which shows how great they are in advertising the property and tenant recruitment. Amber Tildesley has been my main point of contact and she has been brilliant, going over and beyond to help and advice me regarding anything about my property. As a landlord, renting a property can be daunting and stressful but Amber has made that a lot more easier than expected.
If anyone is thinking to renting their property in Salford Quays, I highly recommend Amber, Ian and the team at Reeds and Rains. Their service is excellent and they are very professional.
Landlord
10th Jan 2024 (1 year ago)
H Huen
When I was renting the apartment in Salford. The Reeds Rains team help me a lot, special thanks to Amber Tildesley/ Ian Jordan/Jodie Cooper. They are a great team, and I am so glad to recognize all of you. Thanks
Tenant
9th Jan 2024 (1 year ago)
H Frank
Thanks Laura and the team to follow up on my purchase, excellent services!
Buyer
19th Dec 2023 (1 year ago)
C Thornton
Really happy to recommend Reeds Rains Salford Quays after they helped us sell our property. They were professional, friendly and easy to deal with throughout the process. They offered advice when we needed it, whether at the bidding stage or while the sale was being processed. Thanks to Todd, Max, Greg and Laura, who all helped us at various stages.
Seller
18th Dec 2023 (1 year ago)
P Hamer
Realy good service.
17th Dec 2023 (1 year ago)
S Boyd
Absolutely excellent service from start to finish. I was looking for an apartment for some time and found the process so frustrating. That was before i found Reeds Rains. Initial viewing was arranged quickly (thanks Jessica!) and the application was processed efficiently with the result i moved in within weeks of the first viewing. The legal documentation was produced via their online tenants portal which is excellent by the way! Love the property and cannot praise the team at Reeds Rains, in particular Jessica and Ian who were magnificent throughout!
Tenant
15th Nov 2023 (1 year ago)
S Pitt
Genuinely criminally incompetent (tenant in rental property managed by them)
Terrible communication, disorganised, rude, not apologising when mistakes are pointed out, almost no understanding of basic legal matters in Tenancy Agreements, do incredibly short inspections, actually lost one of our payments and then didn't apologise when they found it was their error. When you ask for the landlords contact details they don't reply (illegal) until you point out they are legally obligated to do it! ... Take a lot of pictures and if they try and bullishly tell you they know the law they are often lieing or stupid so double check this with shelter or another relevant organisation. Wish I could give them 0 stars.
Probably not good for landlords either to have this mess going on.
Update 8/11/23: Definitely bad for landlords, we won a claim in court for over £2k (they didnt protect our deposit) and got our entire deposit back (£1380) despite them trying to scare us into paying it all to them. Be very careful with this company they will try and scare you. But also they are quite incompetent so I would check if they have protected your deposit or not
Tenant
8th Nov 2023 (1 year ago)
S Davis
Just completed on my flat sale and would like to thank the whole Reed Rains team at Salford Quays for the guidance and support they provided to me throughout the process. Would definitely recommend using Reed Rains to anyone who is looking to buy or sell a property.
Seller
30th Oct 2023 (1 year ago)
C Remond
Laura, has helped hugely at progressing our sale. She has always updated us and got back to us promptly with information. Definitely made the whole selling process much easier.
Seller
23rd Oct 2023 (1 year ago)
R eissa
I am very pleased with my property Manager Amber. She was very helpful and helped me alot and answered all my questions. I am very grateful for her.
11th Oct 2023 (1 year ago)
G Dhillon
I was in contact with Ian Jordan to rent out my property. Ian was very professional from day 1 helped me out with the listing and everything I asked for. Got me a good rental price as well. Thanks for all the help in renting out my property as I moved out of it.
Landlord
22nd Sep 2023 (1 year ago)
H Liang
The Salford Branch of Reeds Rains Letting agency provide a stellar 3-year full management service for my apartment. Amber Tildesley's professionalism, friendliness, and efficiency in the service have been very impressive. I have a wonderful experience at this agency, especially via Amber's service.
Landlord
14th Sep 2023 (1 year ago)
D you.
Very helpful and professional. Especially Ian, who has been helping me since the beginning of the renting process and has explained everything in detail.
Tenant
8th Sep 2023 (1 year ago)
N Tarachand
Dealt with Jess from beginning to end to rent a 2 bedroom flat with my friend and I must say she was very helpful all the way through, she responded to all requests promptly and managed to resolve an issue with a bed not being there, she sent over dimensions of the room when requested to and always returned my calls. Would happily use again. The only reason this isn’t a five star review is because everything was done electronically which I don’t like, I prefer to go in and personally deal with the estate agent as it makes things a lot warmer and friendlier and adds the personal touch. Apart from that all great!
Tenant
7th Sep 2023 (1 year ago)
K Hulton
Renting with Reeds Rains has been one of the most difficult experiences of my life. When we first moved into the property in October, one of the bedroom windows was rotting and had a very big draft due to this. After numerous delays and ignored emails, this took until January to be replaced. I was very ill over winter due to having to sleep in a room that was below the legal temperature, however all I got in response was 'there is nothing else I can do'. Even though letting agents have a legal obligation to ensure a property does not cause harm to a tenant's health, this apparently does not apply for Reeds Rains. We also had an extremely bad case of mould throughout the entire property (the attached pictures are from the upstairs bedroom). We would clean the mould and due extremely bad damp, the mould would be back within a couple of weeks. We continously reminded Reeds Rains about the severity of the issue, however all we got back was condescending emails reminding us to 'use mould and mildew spray' and false promises of someone coming to the property to take a look. I would personally avoid this incompetent company at all costs if you are looking for somewhere to rent.
Tenant
25th Aug 2023 (1 year ago)
S James
Many thanks to Ian for your help, support, guidance and general fabulousness with this property; from the initial call that I made, I found Reeds Rains were just brilliant....they got back to us quickly and without fuss! Help was offered when we were unsure of documents and communication was excellent.
Highly recommend renting through this company
Tenant
25th Aug 2023 (1 year ago)
J Rowley
This team are fantastic, due to unforeseen circumstances I needed to find a new place fast and Reeds Rains made it very easy. Ian in particular did a great job in explaining all the steps really clearly for me which is extremely handy when I got confused due to the stress of my situation.
Even after moving in and encountering a few minor issues, their property management team have been great at solving this quickly and efficiently.
Thanks to Reeds and especially Ian for helping me out during this time! You've made the move go so smoothly!
Tenant
4th Aug 2023 (1 year ago)
F d
Renting through Reeds Rains has been a great and trouble free experience. Ian was very helpful in us finding our flat of 2 years! and Amber has been friendly and prompt with any property queries. Would definitely recommend Reeds Rains! it’s been a pleasure :)
Tenant
20th Jul 2023 (1 year ago)
R Clinch
Our property manager Amber has dealt with our issues quickly and has helped us where needed with questions we had during the start of our tenancy.
Tenant
13th Jul 2023 (1 year ago)
E Welch
We’ve been so impressed with the service we’ve received from Jessica and Ian at the Salford Quays branch. From start to finish, they made the process of viewing and securing our new flat quick and easy. They were also super responsive to emails, which was a huge bonus. Thank you very much to you both!
Tenant
1st Jun 2023 (2 years ago)
S White
Reeds Rains were very professional and patient in dealing with our flat sale, especially as the process was lengthy through no fault of theirs. Thanks for all your help, especially Laura and Max.
Seller
14th Mar 2023 (2 years ago)
J Stack
The Reeds Rains team has been exceptional throughout the sales process! Particular thanks to Laura Croft who has been incredibly helpful throughout.
Seller
13th Mar 2023 (2 years ago)
S K
Ian and Jodie have been really helpful and prompt in finding me a new flat. Really happy with the service. :)
Tenant
6th Mar 2023 (2 years ago)
N Veldhuizen
Looking for a flat to rent, the team at Reeds Rains Salford Quays has been incredible. I’d like to specially mention Jodie, who took the time to answer all my questions in great detail. I couldn’t be happier with my experience.
Tenant
3rd Mar 2023 (2 years ago)
J Wilson
Reeds Rains have been fantastic in helping a first-time renter (myself) in moving out and relocating. Between the always friendly and happy to help staff in the Salford Quays office, the ease of access to get hold of them, and how quickly they've tried to remediate any issues or repairs that need doing, they've been great to work with. Would highly recommend to anyone looking to relocate to the area
Tenant
23rd Feb 2023 (2 years ago)
Jevgenija
Have recently secured a rental property with Reeds Rains and so far it has been a very positive experience. A big thank you to Jodie who has provided an outstanding customer service and made the process of finding and applying for an apartment easy and stress free, during such a busy time in rental market. She has always responded and helped with all the queries promptly and efficiently and kept me updated throughout the entire application process.
Tenant
12th Feb 2023 (2 years ago)
P Soriano
I was looking for a flat to buy and went for a couple of viewings with Jodie. She was very friendly, professional and knowledgeable. In one of the viewings she had to wait for me for around 15 min. and was very nice about it. I finally found a flat I like and the process is being dealt by Reeds Rains. I would definitely recommend both Jodie and Reeds Rains!
Buyer
10th Feb 2023 (2 years ago)
M Murukesan
I recently found home through Reeds rains. Their services is top level. They take care of all documentation which allows to move in worry free. Our move was managed by Ian from the Salford Quays branch. He was very helpful and proactive with his emails and answers!.
Tenant
6th Feb 2023 (2 years ago)
L Partridge
My experience with Reeds Rains has been fantastic, I'd particularly like to thank Hayley Portlock for her help with all manner of requests and to resolve any issues I've had. She's a true professional and a lovely person which in combination make for an excellent experience. Very glad to have her as my property manager, I always know anything I have trouble with will be resolved promptly with her help. The rest of the team who I have interacted with have also always been very helpful and quick to act on issues. Would definitely recommend.
Tenant
3rd Feb 2023 (2 years ago)
C sheffield
Extremely helpful really quick to respond and help aswell with a issue highly recommend
23rd Jan 2023 (2 years ago)
R Yordanova
We had issues with our door but thanks to Hayley Portlock everything was sorted for less than 24 hours. Very helpful and very happy with their response to our issue.
Tenant
20th Jan 2023 (2 years ago)
A Wong
I got the rental properties under keen competition with the enthusiastic helps of Jodie and Ian. Many thanks to them.
Tenant
11th Nov 2022 (2 years ago)
J Brodie
Reeds Raines was amazing for us and helped us immensely with their work ethic and skill set and attention to detail. Now we are moving into our new flat all thanks to them. In particular Ian was amazing for us and made a conscious effort to made sure we got our flat!
Tenant
6th Oct 2022 (2 years ago)
H Williams
Had an issue with out boiler that left us without hot water. We were able to get through to the property management team easily and Amber organised an engineer to come out the following day. She also followed up to ensure that the issue was fixed. Fantastic service, would recommend renting with Reed Rains!
Tenant
26th Sep 2022 (2 years ago)
S
It was an absolute pleasure to speak to Jodie in the Salford Quays branch. What an asset to the team! Competent, informative, but very importantly, personable, engaging, cheerful, empathetic, and a pleasure to talk with. In such a difficult time within the rental market, it was very refreshing to feel listened to and heard. Exceptional customer service. Thanks Jodie!
Tenant
20th Sep 2022 (2 years ago)
R Blakelock
Great move-in process, really stress-free. Thanks to Jodie Cooper at the Salford Quays branch who was helpful and there if we needed her
Tenant
27th Aug 2022 (2 years ago)
S zarin
Amber is very responsive and supportive. We have been renting through Reeds Rains for few years, so we are highly satisfied with their service and staff. Thanks
Tenant
27th Aug 2022 (2 years ago)
R Sim
Had to move in shortly after applying for the flat and Ian was really helpful! Everything went smoothly and he did not hesitate to contact us about anything regarding the flat or tenancy application. Great letting agency!
Tenant
8th Aug 2022 (2 years ago)
D Farrow
Reeds Rains are a really good agent. They completely take away the hassle of letting a property. They recently found me a tenant, who was happy to pay 12 months up-front
3rd Aug 2022 (2 years ago)
E Bryan
I have been renting with reeds rains for just under a month so far, and my property manager Hayley has been so friendly and helpful with everything I have needed!
She has responded really quickly to any issues and resolved them within a few days.
Due to this I can see myself renting with them for the foreseeable future!
20th Jul 2022 (2 years ago)
T Pushparajah
Great service from the Salford Quays office. Ian in particular offered exceptional service and made the process for moving in less stressful. He was prompt in replying and was thorough when explaining contracts etc. I would highly recommend Reeds Rains!
19th Jul 2022 (2 years ago)
C Panayiotou
Jodie was friendly and prompt to help us find a new flat to rent, when the market was chaotic. She gave us an extremely informative, positive and encouraging viewing.
Ian And Jodie were quick and efficient in helping us move in, in a small period of time, which made the process of moving very easy! Would definitely recommend both of them for anyone looking to rent.
12th Jul 2022 (2 years ago)
Joe
Whoever is driving your BMW 1 series YJ67XFW company car today (09/07/22) needs to get some driving lessons. Driving it like he stole it cutting people up and overtaking dangerously.
9th Jul 2022 (2 years ago)
S Raja
Would highly recommend this agent. Ian Jordan from the Salford Quays office has been exceptionally great help. Made the whole process easy and he was prompt when replying to queries.
8th Jul 2022 (2 years ago)
R Gibbs
We recently purchased an apartment in Eccles, via Reeds Rains, Salford Quays. For various reasons (nothing to do with Reeds Rains), the purchase took over 9 months to complete. Throughout this time Laura was extremely helpful, both in enabling us to visit the property on several occasions, and also in chasing up the seller, when it seemed that both sets of solicitors were just letting things slip. Without her help, I can't help thinking the process would have taken more than 9 months.
Buyer
31st May 2022 (3 years ago)
V r
Always a pleasure to deal with Ian and Anna, latest move was a smooth ride thanks to their involvement.
My service related requests are also handled promptly and professionally.
Tenant
16th May 2022 (3 years ago)
K Wearing
Great service from both Anna and Ian, they have been very accommodating in helping us complete the relevant documents for our new rental and answering any questions we had regarding this. The whole process was made simple and had no complications. Thank you.
Tenant
12th May 2022 (3 years ago)
M Pinkney
Ian, Anna and team provided me with great support & service when undergoing my first ever renting of a property. Super helpful and always happy to pick up the phone to answer queries.
Tenant
10th May 2022 (3 years ago)
G Kostiris
Been waiting a month for them to return my security deposit. They’re very quick to take your money but when it’s their turn to pay up It becomes a long process. Won’t be making use of their services any time soon.
Tenant
9th May 2022 (3 years ago)
J Li
I as a landlord have used Reeds Rains for more than 6 years now and their service is outstanding. Ian ( the property manager) is super efficient and experienced.
Landlord
3rd May 2022 (3 years ago)
A W
Professional estate agents.
We succeeded in buying our first home thanks to Laura's help. Becuase of external factors the purchase took a good while, but Laura is always there to help. She gives us useful advices and even tries to cheer us up when we feel frustrated with other parties invovled in the sale. Calls and emails were answered quickly, and actions were taken whenever we raised an issue with the property, Several times she chased other parties in order to progress the sale.
I am very grateful to the Salford Quays team, and would probably be eternally so - We really like our new apartment!
Buyer
19th Apr 2022 (3 years ago)
B Potts
My interaction with Reeds Rains was excellent. Communication was a breeze and anything asked of them was always given 100% effort. These efforts were given by Laura Croft, a professional in every sense of the word.
30th Mar 2022 (3 years ago)
K dudeney
We have dealt with the team since 2018, their professionalism, knowledge and customer service is outstanding. A really nice group of people to deal with whether on the sales or rental side, highly recommended for a first class service
17th Mar 2022 (3 years ago)
X Haxhija
We had been looking on properties to rent in Manchester for a while, and had some terrible experiences until we came across Reids Rains. What a great agency. We rent in the UK since day 1 and after being through a few Agencies I can say with confidence that this was the best experience. Anna, the estate agent who helped us with the whole process, she was amazing. She was very helpful and made this process so much easier for us as we were relocating from London and she was also very communicative during the process. A shout out to Ian too, whom I never met in person but he was the first person to speak to whenever I called the agency and he was also amazing and helpful! Thank you so much guys for your help, and going above and beyond to help us.
Tenant
8th Mar 2022 (3 years ago)
H Thomson
I would thoroughly recommend Rees Rains for both Lettings and Estate Agency services. I have used both and have been delighted with their level of professionalism, courtesy and customer service. Jozeph, who assisted in the sale of my property, couldn't have been more helpful and pleasant to deal with. A great company all round. Thank you
Seller
7th Mar 2022 (3 years ago)
J Brown
I cannot fault the team at Reeds Rains for helping me locate and purchase my first property. Jozeph worked with me throughout the entire process, remaining flexible, contactable and helpful. I was particularly impressed with the range of properties they had on offer, suiting my budget and requirements. Jozeph also helpfully acted as the middle-man between all parties during the purchasing process, and was there to give me my keys on completion. I simply could not recommend these guys enough, thank you!
Buyer
2nd Mar 2022 (3 years ago)
B Lim
Jozeph was helpful from start to finish.
Would definitely use Reeds Rains again.
25th Feb 2022 (3 years ago)
E Marandi
I recently sold my flat through Reeds Rains at Salford Quays. Jozeph was an excellent sales negotiator and highly professional in all his dealings with me and when bringing potential buyers round to view the flat.
Seller
15th Feb 2022 (3 years ago)
P Mane
Overall it was pleasant experience dealing with reeds rains. Hope it stays it in future as well
15th Feb 2022 (3 years ago)
M Enegwea
Highly recommend Reeds Rains - Salford Quays. My experience with them has been very positive. Anna and Ian were extremely helpful throughout, very professional and made the entire journey (from initial property viewing to collecting the keys) seamless. Thanks guys!
Tenant
2nd Feb 2022 (3 years ago)
Z barber
Recently moved into a property with Reed Rains and both Anna and Ian were brilliant at every point of my move! Anna was so friendly and knew everything I needed to know when showing the property and Ian was so easy to communicate with and made the process so easy. Would 100% recommend to anyone looking to move in the area
Tenant
1st Feb 2022 (3 years ago)
S Benison
Reeds Rains have marketed our apartment for over 10 years . We chose to use them for their professional service , polite and efficient manner which was key in finding a suitable tenant .Ian and his team provided reassurance and expert guidance throughout the process . Thank you .
Landlord
1st Feb 2022 (3 years ago)
B SS
Really really helpful. Very professional, polite and considerate. Albeit i was the buyer but still helped alot. A special thank you to Jozeph Stanton who helped us alot through our journey to owning our own home.
Buyer
5th Jan 2022 (3 years ago)
S bassi
Great experience buying a house through Reeds Rains- Salford branch. Laura was super helpful in the process! Thanks for the help :)
Buyer
20th Dec 2021 (3 years ago)
D Chartsakulkanajarn
Always got back to me in a timely manner, always polite, proactive, and reliable. Would recommend.
9th Nov 2021 (3 years ago)
T Keating
Both Anna and Ian were great in helping me find an apartment I was happy with during a period where there wasn’t much choice around Manchester. Would recommend!
9th Nov 2021 (3 years ago)
G Ghost
This is the first time we've rented a flat through Reeds Rains and it has been a great experience so far. Anna and Ian have been very helpful, professional and welcoming. They have been very responsive and quick to aid us in our queries and made the process as easy as possible for us.
Tenant
4th Nov 2021 (3 years ago)
S Lim
Ian and Anna were very friendly and helpful!!!!!
2nd Nov 2021 (3 years ago)
J Pearson
They provided an excellent and painless experience and made a stressful time much easier!
9th Oct 2021 (3 years ago)
L Lee
Everyone is super friendly with the sales team, especially Laura, help alot and very responsive, highly recommended.
9th Oct 2021 (3 years ago)
R Joyyy
After moving over from Ireland in August, we were on the search for a 3 bedroom apartment in Manchester. We met Anna when she showed us the apartment we have just moved into! Straight away, Anna made us feel comfortable to be dealing with Reeds Rains. Anna and Ian couldn’t of been more helpful every step of the way and were always there to answer any questions!
Tenant
17th Sep 2021 (3 years ago)
M Eccles
Reeds Rains Salford have been incredible helpful and responsive in helping us secure a rental property. We moved countries and they made it very easy and stress free. Ian was always very responsive and made sure we got a property that was suited to us in a very quick timeframe. Couldn't recommend Ian and the team enough, definitely the best rental experience we have had to date.
Tenant
29th Aug 2021 (3 years ago)
N amar
I cannot recommend this agency enough, specifically the people I dealt with: Anna and Ian. They have been so helpful, efficient and time-saving with the whole renting process. I struggled for months with viewings, bad agencies until I chanced upon Anna who I had a viewing with. A couple days later, she got back to me with a flat that was exactly what I'd been looking for for months. They were so diligent, guided me through the process and I didn't have to constantly chase after them like other places, they were very professional at their job!!
Tenant
5th Aug 2021 (3 years ago)
J Cairns
We recently rented our first place with the help of the guys here and they were superb. Ian and Anna were there for us whenever we had an issue and we felt well looked after and never alone in the process. Cannot recommend them enough. Thank you both!
Tenant
21st Jul 2021 (3 years ago)
A Lovat
We have just completed on a property with Averil and had an excellent experience with her from beginning to end! She was very responsive and incredibly helpful following up with the seller and their solicitors many times until we finally got it over the line, thank you!
Buyer
10th Jul 2021 (3 years ago)
S chaganti
I have recently rented an apartment via Reeds Rains, and they have really helpful in making the whole process happen very smoothly. Thanks to Ian and Anna in particular. You guys are awesome!
Tenant
7th Jul 2021 (3 years ago)
S Joynson
After dealing with a lot of unresponsive and awkward property agents, Reeds Rains were an absolute blessing so far. We met a lovely agent called Anna who showed us around an amazing (and very well priced) flat and even after a few days of being extremely indecisive, Anna was really responsive, helpful and friendly which helped us choose the right flat. The rest of the process has been fairly straight forward and easy too. We very much look forward to moving into our flat and hopefully the positive experience we’ve had so far is continued.
5th Jul 2021 (3 years ago)
M Ingram
Averil has been amazing throughout me buying a house. It has been a pleasure every time I’ve spoken with her as she has such a warm nature. Thanks Averil!
Buyer
4th Jul 2021 (3 years ago)
S Dale
Our experience with Reeds Rains was extremely positive due to the hard work of Averil.
Averil was friendly, helpful and went above and beyond for us in the selling of our house, and was in constant communication with us throughout the process.
She made sure everything progressed as smoothly as possible from start to finish by solving any problems quickly and effectively, and was always happy to help.
Reeds Rains offers a professional service (we were particularly happy with the outstanding quality photos taken of our property) and Averil is a credit to the company.
Seller
1st Jul 2021 (3 years ago)
G Papadia
Thank you very much to Ian Jordan for assisting me with my property for many years.
12th May 2021 (4 years ago)
S Jayaswal
Have addressed the needs in time and given services as per need. Olly has been very helpful and given attention whenever it was required.
I experienced similar excellent services at the end of tenancy with very prompt response and correspondence from Mr.Hayley all throughout. I truely think the agency does marvellous work with it's very professional manpower.
Tenant
29th Apr 2021 (4 years ago)
N Nemo
Have been dealing with Ms Hayley Portlock at Reeds Rains. Hayley is very good and most helpful - an absolute gem!
Derek (Landlord)
Landlord
22nd Apr 2021 (4 years ago)
M Ahmad
Reeds Rains were excellent in securing a tenant for me in such challenging times. Olly and Ian were quick, responsive and always available. Will definitely use again.
Landlord
20th Apr 2021 (4 years ago)
J Williams
Needed some furniture removed from the flat and Hayley was very helpful and efficient in finding and arranging for a contractor to carry out the work.
19th Mar 2021 (4 years ago)
A Perry
My relationship with Reeds Rains is on-going however Ian has been fantastic throughout. They made renting out my Manchester City Center flat easy and they respond to emails/phone calls quickly. Would recommend ????.
Landlord
5th Mar 2021 (4 years ago)
MorganFinneys_MakeUp
Olly at Reeds Rains was very helpful and friendly.
He got back to us straight away and made everything run smooth for our move.
We had contact with Ian also and could not fault anyone, made our journey enjoyable.
Many thanks
Tenant
4th Mar 2021 (4 years ago)
J Lewis
After being messed around by other estate agents I had lost interest and could not be bothered. After my partner had a viewing with I think Olly? (may be wrong) the 'moving out' excitement had returned - hopefully will be taking the apartment off them!
3rd Mar 2021 (4 years ago)
J Ballack
Olly was extremely helpful in moving myself and partner into the new place. Highly recommend!!
Tenant
3rd Mar 2021 (4 years ago)
L Angel
STAY AWAY FROM THEM !!!!!!
Stay away from dodgy properties !!!
My Fiancée was given the property without any EICR certificate and when asked for it she was advised this is not needed which is illegal.
If you are renting from them, make sure you have an extra place to sleep at because these guys will not do anything to help you !
My fiancée had to spend 1 month without heating or hot water until she exercised her break clause and left the property.
For future references whoever rents out the property on Windmill Avenue , the boiler is still tripping and they know about it and still don`t care.
She was promised a compensation in writing by the agency but now came back saying they decided not to go ahead with the compensation anymore. Bear in mind she was not even advised to buy an electric heater or anything they just did not care.
By far the most racist Estate Agents in Manchester
Tenant
2nd Mar 2021 (4 years ago)
W Chan
High quality service and speedy execution
2nd Mar 2021 (4 years ago)
A Napu
STAY AWAY FROM THIS AGENCY !
When you are facing a real problem ( I had no heating & hot water for a month in the property through December-January ) they do not know how to pass you around faster !
There is no support or advice offered, the miscommunication is on a daily basis and they would treat you like it's your fault that there's an issue in the property !
They would agree to certain things is writing but only to withdraw their own offer after !
WITH ALL MY HEART I SAY, FIND ANOTHER AGENCY !
P.S : I am still dealing with the agency a month after I left the property.
Tenant
1st Mar 2021 (4 years ago)
J Acheson
Averil showed me around my recently purchased property.
She was friendly and knowledgeable on the viewing day. Any queries I had were answered very quickly.
In the weeks that followed my offer on the property, Averil continued to be available to ensure the everything went smoothly.
As a purchaser, I was most impressed with Reeds Rains Salford Quays
Buyer
1st Feb 2021 (4 years ago)
K Lansley
Just purchased a property through Reeds Rain and found it to be really easy and and efficient. Averil was great and went out her way to help - thanks a lot!
Buyer
31st Jan 2021 (4 years ago)
J Fierro
Todd and Averil at the Salford Quays branch have been amazing and professional from day one of selling my property. They stepped in to chase my buyers solicitors when things were not moving and kept me up to date and always get back to you quickly via email or a call.
Also their flat fees for selling your property was the most reasonable price I found around Manchester City centre and salford.
Seller
18th Jan 2021 (4 years ago)
Anonymous Homeseller
Highly recommend Reeds Rain SALFORD QUAYS branch, the service was brilliant!!! Extremely professional and supportive!! Quick responses and helped to sell my property so much quicker via the Modern Auction, massive Thanks to Todd and Averil x
Seller
8th Jan 2021 (4 years ago)
A Qayum
I moved from London to Manchester when the world was at a stand still but Ian and Oli made the move in happen fast and effortless. They also respond to email queries in a timely manner putting your mind at ease.
Tenant
22nd Dec 2020 (4 years ago)
D rimini
They have been very professional and quick in finding a tenant place. Oliver has been very kind and helpful, a good point of reference throughout the entire process
Landlord
16th Dec 2020 (4 years ago)
R Blackshaw
I have recently moved into one of the properties managed by Reeds and from start to finish the process has been a breeze (a far cry from a number of agencies I've dealt with in the past).
I had a number of questions regarding the property and received the responses the next day and every query I've had has been the same turn around if not the same day (thank you to Olly for that!).
Tenant
14th Dec 2020 (4 years ago)
K Liu
Brilliant help and service from Olly
12th Dec 2020 (4 years ago)
C M
Its been a pleasure working with Todd and Averil on the sale of my property. They have been hard working and diligent from the off-set. Through a difficult process they have been consistently proactive, professional and kept me informed throughout. I can't recommend them highly enough and wouldn't hesitate to work with them again on future moves.
Thank you both!
Seller
11th Dec 2020 (4 years ago)
C lalala
The renting experience of reed rains is great.
As I am a foreigner, sometimes just can’t get the words in the phone.
Oliver, lan and their team are patient and helpful.
Really help me a lot.
Highly recommend.
Tenant
30th Nov 2020 (4 years ago)
C timms
Todd and the team at Salford Quays were brilliant throughout the whole process. We had a complicated sale which started just before the first UK lockdown. We were constantly reassured and informed about what was happening. Our buyer was abroad and Todd was excellent at keeping us updated and communicating with both sides. Emails and phone calls were always answered. If this had not not happened the sale could have so easily fallen through.
We are more than happy with the service provided. Thanks to everyone involved.
Seller
12th Nov 2020 (4 years ago)
K Ryan
Found them to be very helpful, responsive and accommodating. Would definitely recommend.
Needed a place in Manchester at short notice and Ian was great to deal with. Amber was quick to sort out any issues I had.
Tenant
11th Nov 2020 (4 years ago)
A Lo
Highly recommend Reeds Rains, especially Todd Nelson. Very professional services with fast response, and Todd has been really helpful with everything we’ve needed.
30th Oct 2020 (4 years ago)
M Morley
Todd and the team at Reeds Rains in Salford Quays were fantastic and made the whole experience stress free.
29th Oct 2020 (4 years ago)
A Nenadic
We recently had excellent experience with Reeds Rains when looking for an investment property. They were very responsive, professional and a pleasure to deal with. We saw Averil who was brilliant, but also the rest of the team who we spoke to on the phone.
Buyer
27th Oct 2020 (4 years ago)
W Alan
Very professional services with fast response. Definitely will recommend their services to others.
13th Oct 2020 (4 years ago)
H Feldman
Best renting experience I’ve had in Manchester. Helped us find a property when we were let down last minute by another estate agent. The team have been really helpful with everything we’ve needed. Would definitely recommend.
Tenant
12th Oct 2020 (4 years ago)
C Whittle
Both Olly and Ian were very helpful and responsive throughout the move in process. Highly recommended!
Tenant
8th Oct 2020 (4 years ago)
J Paszczak
Smooth and easy process of moving flats thanks to Olly and Ian. Quick responses via emails and phones. I recommend Reeds Rains.
Tenant
5th Oct 2020 (4 years ago)
Z Kinsella
Ian was absolutely fantastic from the moment I placed an enquiry to moving in. I had just landed a job in Manchester and needed to relocate fast, Ian was great with making sure I could move in within 10 days - start to finish! Highly recommend!
Tenant
1st Oct 2020 (4 years ago)
A Fornaro
We had some issues with the moving in date due to some miscommunication. However, despite the initial difficulties with one of the agents, the agency welcomed all our concerned and tried to accomodate us at their best. A special praise should go to Ian - he's been always available and supportive even after the move-in date.
Tenant
15th Sep 2020 (4 years ago)
K soubra
Amber was our property manager who absolutely smashed it.
We needed a new fridge and we had one in about a week's time.
Problems with toilet drainage as well was fixed by an experienced plumber quite quickly.
Amber, keep doing what you do best which is giving an excellent customer service experience to landlords and tenants.
Thank you :)
14th Sep 2020 (4 years ago)
A Jones
We have just vacated our rented flat & Amber made the process really quick and straightforward. She has always answered any queries for us and has arranged any maintenance work quickly over the period that she was our property manager. Thank you Amber for your assistance! :)
Tenant
8th Sep 2020 (4 years ago)
K Aswani
Ian was my point of contact who provided excellent customer service. Quick replies and solved my issues regarding the move-in process and the property promptly! Overall, friendly staff at Reeds Rains and very professional.
Tenant
1st Sep 2020 (4 years ago)
P williams
I partnered with Reed Rains to sell my property as they are the market leaders in this field, Todd Nelson dealt with the sale in a totally professional manner even though being furloughed for a period of time.
I would have no hesitation in recommending Reed Rains.
Seller
8th Aug 2020 (4 years ago)
L Johnson
From the start of the process to the end Ian at Salford Quays was incredibly helpful in our search for a rental accommodation for our son.
Not easy to search for new property in lockdown but Ian went above and beyond in providing as much information and detail as possible.
Huge thanks!
8th Jul 2020 (4 years ago)
N Langman
I used the Reeds Rains in Salford to rent a flat. They were effecient, friendly and helpful and Ian was brilliant. I would highly recommend them to anyone.
Tenant
1st Jul 2020 (4 years ago)
N Harkin
Amber Tildesley has been our property manager for almost a year now and has always been extremely responsive, professional and helpful with any of the maintenance requests we have had. The process has been very simple every time, using either the reeds rains portal or emailing her directly, and 9 times out of 10 we have got a reply within an hour.
Tenant
16th Jun 2020 (5 years ago)
R Muñoz
Before moving with this agency, we lived in 3 other flats. We never had problems with the other landlords, but this people is something out of this world. First of all I would like to clarify that they never played fair with us: in the visit to the house I told to the agent that I really wanted to rent the property, I even said to her to sign in the moment of the visit, but she told me that it was ok, that they were going to keep the property for me and that I could do the paperwork the next day. Next day, when I called her, she told me that the landlord accepted another offer. I think that was just a way to make me say that I was able to pay 6 months in a row. And so, the landlord accepted my offer.
We moved to their property in February. When we moved there, the storage heaters were not working. At this point, I want to highlight that we moved with a 40 days baby.
When you pay 6100 GBP before moving to a house, you expect a service. For 20 days, in February, with a baby, we lived without heaters. They just kept saying that maybe I didn´t know how to turn it on. I had to write them in a non friendly way to get a handyman in the house fixing it. And he had to fix it, because it was damaged.
They came 2 or 3 times to visit the house to check everything was right. As in the contract, if the agent would have realized that something had to be repaired or cleaned, or misplaced, she had to aware us in order to do something about it.
Well, in all the visits, she came to the house, checked it in 2 minutes, and said: everything is ok. We even got emails after each visit saying everything was ok.
When we moved out, they sent us a email saying that the house needed a deep clean, 7 new bulbs (we stayed there for 10 months), and apart from the deep clean, they wanted to charge us for cleaning the door of the microwave (it just have a water vapour spoil in the door), for cleaning the door of a dishwasher that we never turned on, and they wanted to charge us for some mould and dump. Around 400 GBP for this. They even wanted to charge us to buy new curtains because of the damp , when curtains were made of a material 100% washable.
The pictures of the original inventory had nothing to do with the inventory they did at the end of the rental. The first one, was a bit blurry, and the pictures of it were taken from a distance of everything. The pictures of the inventory they did when we moved out... What a crime. They did pictures with zoom of every single centimeter of the house, they moved furniture that weight around 50kg to do pictures of the floor below it. They even did a picture of the inside of a bin that it was not in the original inventory!
So, they wanted to deduct 638GBP from our deposit, (we couldn´t get a VAT invoice, and the receipt they sent us was clearly suspicious: in the receipt one of the concepts was "Towel needs to be removed from kitchen floor 1 £4.00" Towel that we left there to protect the wooden floor from the water that could fall from the non-no-frost fridge). But I submitted a case through Mydeposit, and mydeposit has just given 340 GBP to them.
If you are living in a Reeds Rains´s property, be aware. Keep this in mind.
If you are not living in a Reeds Rains property, avoid them.
The reviews with 5 stars are because before you move in their properties, a Barbie girl, ask you for the 5 stars review.
Tenant
31st May 2020 (5 years ago)
F McCreery
Reeds Rains were selected as they responded initially in a very professional way. Laura Croft and Todd Nelson both gave exceptional customer care and were highly professional. Despite the fact that I was based abroad all matters were handled in a timely manner to a very successful conclusion.
Seller
27th May 2020 (5 years ago)
Michael
I have dealt with Amber regarding a couple of issues that arised. She was brilliant and within 2 days the problem was fixed. I was kept informed about what was happening and any questions was answered. Thank you Amber for the excellent response and quick actions
14th May 2020 (5 years ago)
N H
Amber tildesley is really helpful and responds fast to any issues I have with my rented flat.really happy woth dealing with Reeds rains
Tenant
11th Mar 2020 (5 years ago)
YouKnowThatPodcast
Reeds rains are really good at handling problems that we have in the house we rent, Amber is brilliant at helping with any problems and they are dealt with fast! thanks for all the help
Tenant
1st Mar 2020 (5 years ago)
S Bradley
Highly recommend Reeds Rains, especially Todd Nelson and Laura Croft who helped me to sell my house they were both extremely efficient and provided a great service as I could always call in and speak to them whenever I needed to or ring them up in the office as they look after you very well and deal with all concerns and queries you may have with ease. They also updated me constantly throughout the sale process and always made sure I understood what was going on couldn't be more thankful to them both and the reeds rains team.
Seller
29th Feb 2020 (5 years ago)
E Calvey
Been with Reeds Rains coming up to 3 years, always ready to help when needed. Had a plumbing issue yesterday evening and in less than an hour Amber Tildesley had sorted a contractor to come out first thing. Great service from her, always friendly and ready to help. I would recommend reeds rains to anyone looking to rent in Manchester.
Tenant
25th Feb 2020 (5 years ago)
N mcnamee
Amber, the property manager always happy to help, very pleasant and prompt with communication. Good service
11th Feb 2020 (5 years ago)
D Harland
Extremely pleasant and very accommodating to our needs. Been with Reeds Rains for nearly 3 years now and have no issues. Amber at the Salford branch has been a real help and very professional. Would thoroughly recommend to go with them.
Tenant
6th Feb 2020 (5 years ago)
J A
New tenant with Reeds Rains and the whole process was very smooth. Ian was very helpful throughout.
Tenant
3rd Feb 2020 (5 years ago)
S Mcpherson
Really professional estate agents. Ian was really helpful with our move, really on the ball with everything and responded to emails quickly even though it was over Christmas!
1st Feb 2020 (5 years ago)
Z Krpetic
Very professional and reliable estate agent in Salford Quays, highly recommended. I always had a great experience from the apartment search to the lease renewals. Many thanks to Amber Tildesley who has been supporting me in her role of property manager over the last 3 years. Many thanks!
Tenant
15th Jan 2020 (5 years ago)
K Wah
Quick, professional and efficient actions made my purchase/move-in as easy as it could be. Thanks to Todd and the rest of the team
Buyer
7th Jan 2020 (5 years ago)
S Taylor
Can’t thank Amber enough for her swift response and help on Monday to ensure we got our water back on before new year, was hugely appreciated thank you!
Tenant
2nd Jan 2020 (5 years ago)
Rob
Always helpful with any property issues and on the ball with sending out contractors when needed.
Landlord
13th Dec 2019 (5 years ago)
M Prodan
Thank you to Ian who has been of such great help during my house search process. One of the few agents who actually picked up the phone and called me to find out what I am looking for, quick turn around on my queries and efficiency. In a matter of a week and half found what now I call my new home! Thank you ever so much!
Buyer
2nd Dec 2019 (5 years ago)
P Korlapati
Amber is helpful with fast service when ever required.
30th Nov 2019 (5 years ago)
A mohanrao
Amber is very helpful and replies promptly.
30th Nov 2019 (5 years ago)
S Murugesan
Extremely satisfied with the way they treat the customers. Whenever I reach my property manager named Amber for any queries, she always got a solution and she will always there to help me with the issues.
Thank you Amber for your support and I hope you will continue the same in future as well.
Tenant
25th Nov 2019 (5 years ago)
S kps
Best estate agent in the location..... we got heating issue in the property and they worked efficiently and effectively to sort out the issue on time... many thanks to amber&the whole team.....
Tenant
11th Nov 2019 (5 years ago)
G F
I can only recommend this agency as I had a couple of bad experiences in the past with other agencies. I’m happy with the service they provide, whenever they need to come for the inspection they’re really flexible and they also offer Saturday as an option. this is something that not all the agencies offer. Never had an issue with them and they always respond in a timely manner.
Tenant
14th Oct 2019 (5 years ago)
S Atasoy
It's a good estate agent. All workers are very helpfull. Special thanks to Amber for her great support during our tennacy in past 2 years. Definetaly preferred estate agent.
Tenant
11th Oct 2019 (5 years ago)
S Ganti
Having moved 9 houses over the years, Reeds Rains (Salford Quays) has been the best lettings agents by far. They have been highly professional, easily contactable and efficient.
Special mention to Charlotte and Ian for helping with the house viewings and contract signing. Amber (property manager) is enthusiastic and of great help in sorting issues out promptly!
Definitely recommend!
9th Oct 2019 (5 years ago)
V Marinov
Been a tenent with them for a year and a half now. Ian and Amber have been really helpfull during this time.
Tenant
8th Oct 2019 (5 years ago)
Natalie
As a relatively new landlord, I’ve only used Reeds Rains for a couple of months, but so far the service has been great! Excellent communication and advice.
Landlord
2nd Oct 2019 (5 years ago)
C ionita
We had a great experience with Reeds Rains Salford Quays when buying our house. Laura Croft has been the agent responsible on our case and she has performed brilliantly, always updating us with latest developments and ensuring we are ok. Couldn't recommend them more!
Buyer
2nd Oct 2019 (5 years ago)
J Carmichael
We've recently moved in to a reeds Rains managed property and have to say, it has been nothing short of brilliant. Especially when it comes to the property manager Amber, any request we have made she is on it straight away and is resolved in no time. She really makes it feel like no job is too small and has made our stay here that more enjoyable. Thank you Amber and thank you reeds Rains!
Tenant
2nd Oct 2019 (5 years ago)
R Qwasmeh
This is my second year with reeds rains, Amber is our property manager , she always responds quickly and helps with any query we have , she is a kind lovely person.
Tenant
30th Sep 2019 (5 years ago)
R Samal
Hi. Really good service from Amber Tildesley from Reed Rains to get our fridge freezer fixed.
30th Sep 2019 (5 years ago)
Danielle
We moved into a reeds rains managed property with the Salford quay branch in June and it's been great. Amber, our property manager is fab and always helpful when we need her. Honestly the best managed property I've been with.
Tenant
30th Sep 2019 (5 years ago)
C floros
They helped me with every enquires I had. They are doing great job.
10th Sep 2019 (5 years ago)
G Hall
Amber T has always been helpful and speedy with her replies if we have ever needed anything. Very good service - thank you!
6th Sep 2019 (5 years ago)
M boothby
ReedsRains have been extremely helpful and tried their best, when they can, to accommodate our needs. Very fast communication also! Would definitely recommend.
4th Sep 2019 (5 years ago)
N Wang
I have been impressed with the full management services Reeds Rains offered to date. Ian Jordan in particular has been very responsive to any queries, punctual for the appointments at the property, helpful in recommending contractors and most importantly very speedy in finding tenants and agreeing let. The whole process has been handled professionally and swiftly. For the ongoing management of the property, Amber has been very prompt and approachable in dealing with contract renewals and other general queries and I am happy with the services.
Landlord
2nd Sep 2019 (5 years ago)
G Bell
Amber has always been prompt in replying to any issues and always comes over in a pleasant manner.
28th Aug 2019 (5 years ago)
C Langsdorf
Splendid experience with Reeds Rains, Charlotte was incredibly kind and always willing to help! Communication was great, we never felt out of the loop from start to finish.
21st Aug 2019 (5 years ago)
F Sausage
We recently used Reeds Rains to find somewhere to rent and it was a fantastic and quick experience without any issues. Particularly thanks to Charlotte and Ian from the Salford Quays department for all their help -would definitely recommend!
Tenant
19th Aug 2019 (5 years ago)
V N?fureanu
Me and my girlfriend just moved in our dream apartment thanks to Charlotte who helped us through the entire process.
25th Jul 2019 (5 years ago)
R beecroft
Reeds Rains Salford Quays offered a great sales service when we sold our flat through them recently. Particular recommendations for Laura and Charlotte who were professional, responsive and personable throughout the process
Seller
24th Jul 2019 (5 years ago)
J Tumath
I was really happy with the service I got from everyone at Reeds Rains. When we found the house we wanted, Ian was very helpful and also noted our requests for changes and repairs we wanted to be made to the property when we made our offer to rent. Plus, he really supported my application when the reference checking company made an error while contacting my employer for a reference.
Tenant
19th Jul 2019 (5 years ago)
H Wallace
So I called to report an issue with our boiler and I was 100% satisfied with how Amber Tildesley dealt with the issue. She acted promptly and very effectively. Great service! I would recommend Reeds Rains in general for all your housing needs. Wonderful staff, friendly and very helpful too.
Tenant
13th Jul 2019 (5 years ago)
A stokes
Fantastic staff, Laura, Charlotte and Ian were incredibly helpful. Always willing to answer any questions.
11th Jul 2019 (5 years ago)
K K
Reeds Rains are not only professionals, but also just friendly, helpful people. I wanted to especially thank the Property Manager Amber Tildesley, who was looking after our property and us as tenants, she was always quick with resolving any issues and responding to our queries. If you're looking for a good letting agency, I can definitely recommend Reeds Rains!
Tenant
18th Jun 2019 (6 years ago)
M Abdullahi
Rented out a lovely one bedroom. My agent Amber Tildsley was very helpful and quick to respond to any requests throughout my tenancy. 10/10 would recommend!
Tenant
14th Jun 2019 (6 years ago)
R Jones
Very helpful and understanding. Quick to respond to any queries. Very friendly. Thank you.
12th Jun 2019 (6 years ago)
M McLaverty
Laura and her colleague Amber have provided us with great service in the management and also the sale of our Manchester property. Some of the services provided were beyond what I expected and really helped us out. Totally recommend them. Michael McL
Seller
12th Jun 2019 (6 years ago)
A McGee
Very helpful. Charlotte helped straight away when our front door broke and got it sorted for us the same day. Would definitely recommend!
Tenant
8th Jun 2019 (6 years ago)
K Harris
Very helpful staff and great customer service, Amber Tildesley is always happy to help no matter what the problem is and responds so quickly! Fab!
29th May 2019 (6 years ago)
E Botha
Amazing service!
29th May 2019 (6 years ago)
Anonymous Tenant
I had nothing but excellant service from Charlotte. Will definitely use them again. Highly recommended
Tenant
28th May 2019 (6 years ago)
C smith
We've had a great experience with the team so far. As our property manager, Amber has been very professional, friendly and responsive to any queries we've had.
Landlord
27th May 2019 (6 years ago)
J Radford
Charlotte was really helpful and made the whole process smooth and straight forward. Everything was open and honest.
13th May 2019 (6 years ago)
L Ma
Very professional and responsive. They've done everything they can to make sure the purchasing process is smooth. Most agents would insist to call, however, Laura and Charlotte they understand I am not the best talking on phone so they make all communication through email. This is a very caring act.
Buyer
9th May 2019 (6 years ago)
R Javed
I have been with this team for few years they are very helpful they respond fast they are gud team for letting out propertys i mostly speak to Amber she is very helpfull
Landlord
30th Apr 2019 (6 years ago)
E Slater
Moved in back in January, service I've received so far has been amazing. Only issue I've had thus far was with my washing machine and Amber Tildesley was quick to get in touch with the landlord, and it was checked out and replaced within one week. Very happy.
Tenant
22nd Apr 2019 (6 years ago)
W Müller
Laura was in charge of selling our property. She managed the process very proficiently and was in contact with us via email during the selling process when we were not at our property. We felt that we were well informed about the progress of sale and completion at all times.
Seller
20th Apr 2019 (6 years ago)
Alexandra
Reeds Rains is a very professional agency and its agents managed the moving in and out process smoothly for me. Having Amber as a property manager made my experience of renting the apartment effortless. I have always received quick responses with great solutions.
Tenant
18th Apr 2019 (6 years ago)
Vikram
Great service from Reed Rains. They handle the issues quickly. Hassle free process to get the apartment for rent. Amber is very helpful.
Tenant
16th Apr 2019 (6 years ago)
N Powell
Dealt with Ian Jordan in the Salford Quays office. First enquiry to collecting keys took 1 week. Excellent service, very professional, very helpful at every stage. Continuous contact throughout to keep me abreast of developments, and Ian is a very nice bloke to boot. I have passed his card on to a colleague of mine who will soon be looking to move home. Thanks Ian!
29th Mar 2019 (6 years ago)
M Zay
Laura was very helpful from the first moment I made the offer on the property. She was extremely efficient through out the process, my solicitors weren’t the best and it was hard trying to get an update from them, however Laura would always get an an update for me by calling the vendors solicitors. She would keep me up to date of the progress and Kept me informed. When I collected the keys, there were some keys that were missing, Laura contacted the seller and has tried to help me sort it out. She even arranged for the lock to be changed on my postal box. Overall I’m very happy and impressed with the service she has provided, thank you so much, I really appreciate it.
Buyer
26th Mar 2019 (6 years ago)
graham_w
Renting an apartment through Reeds Rains with Amber as my property manager and so far have been very impressed with the service response times and willingness to sort out issues with no fuss. Thank you.
Tenant
15th Mar 2019 (6 years ago)
P Struzzo
A really fast and great support from Reeds Rains Agency, and Charlotte in particular, in renting a nice and clean apartment!
Many thanks!
Tenant
11th Mar 2019 (6 years ago)
Q p
Excellent service, amber is always friendly and helpful!
1st Mar 2019 (6 years ago)
E Piccini
I have rented through Reed Rains for 3 years now, nearly 2 of them in Manchester. Amber has been great and very helpful with the issues raised, very satisfied overall.
Tenant
27th Feb 2019 (6 years ago)
P Souter
Amber has always been very friendly and eager to resolve any maintenance issues I have had during my tenancy. A first class service.
Tenant
27th Feb 2019 (6 years ago)
G Barnes
We have rented through Reed Rains for a number of years and have found Amber very efficient and and helpful. Any maintenance issues raised are dealt with swiftly and without problems, which is essential as we do not leave in the area. Excellent service, would recommend
Tenant
26th Feb 2019 (6 years ago)
C Lloyd
In my opinion Reeds Rains Salford Quays have some of the most unprofessional and incompetent staff I have ever come across.
A firm that is confused over an invoice and takes months to issue one correctly is one that makes me question their legitimacy and competence.
In my opinion Amber Tildesley is highly unprofessional, very rude and it is advisable to avoid at all costs, unless you want to be pestered, patronised and threatened.
Formal complaint pending.
26th Feb 2019 (6 years ago)
D Swann
Prompt professional and courteous property management by Amber.
25th Feb 2019 (6 years ago)
M Connor
Outstanding customer service every time, especially from Amber who is always happy to help!
23rd Feb 2019 (6 years ago)
H Boardman
I’ve recently become a tenant with Reeds Rains and I have received the best experience by far compared to any other estate agents in the area. Amber is my property manager and is always on hand to help me with any maintenance issues and general tenant queries. Great customer service
Tenant
22nd Feb 2019 (6 years ago)
J Mccarthy
If i could give ZERO i would. didnt like that i questioned my check out charges for cleaning so they added additional false charges and tried to take my full deposit £850 ( apparently a studio flat i had been in for 7 months needed a full refurb - painting/new blinds/bathroom etc)! luckily i had emails to prove they added charges that where not a tenants responsibility and evidence that the flats condition was the same as check in.
Deposit scheme awarded me 95% of my deposit back - they got £32.50!
SUPER unprofessional staff - Amber specifically was rude and patronising.
If you have to go with this micky mouse "company" make sure you take picture evidence of everything when you move in to cover yourself!
Tenant
19th Feb 2019 (6 years ago)
S Bray
From contacting Laura to discuss marketing my property through to completion Reeds Rains proved extremely helpful and I could not have asked for more. When requested detailed updates were provided and as I had to move away from the property during the sale period Laura was extremely helpful handling any local issues that arose. Thoroughly impressed with their service.
Seller
22nd Jan 2019 (6 years ago)
L Dawson
Great service from the team during the purchase of my property. They moved things through quickly, were really helpful and always kept me in the loop. As a first time buyer, they made extra efforts to help me through the process and I was really pleased with the friendly service from Laura and Charlotte. Would recommend for a smooth, speedy service!
Buyer
20th Jan 2019 (6 years ago)
Z ashkanani
Perfect sevrive with this office specially with Amber who’s working there ! Just choose this office to look for u a perfect property ????????
17th Jan 2019 (6 years ago)
A thomas
Really made move easy and stressfree.
11th Jan 2019 (6 years ago)
E Hendy
Great service. Charlotte was very helpful in answering all our questions and made the process as quick and easy as possible.
10th Jan 2019 (6 years ago)
J Lindsay
Recently moved from Northern Ireland to Manchester and Charlotte from Reeds Rains made the entire process of finding a property to rent so much easier. Very efficient and always quick to get back to us with all the information we needed. No hassle and stress free. Can’t thank you enough ????. Thanks again Jordan and Ben
Tenant
8th Jan 2019 (6 years ago)
G Lyon
Brilliant service from the very start. I first used Reeds Rains to find me a tenant and Ian was excellent in getting me the right people. More recently, Laura and Charlotte were great during the sale of my apartment. They ensured there were plenty of viewings and kept me informed throughout the sale right through to completion. Thank you.
Seller
7th Jan 2019 (6 years ago)
D Dave
Amber has replied promptly and solved every issue I have emailed her about. She is very friendly and works around my schedule when possible or comes up with other solutions.
Would recommend! Thanks again
26th Nov 2018 (6 years ago)
J (Jcistore)
Amber Tildesley Property Manager has always been very helpful - great service thanks
22nd Nov 2018 (6 years ago)
J Grime
Amber was very helpful throughout my tenancy.
Tenant
19th Nov 2018 (6 years ago)
S kulkarni
Recently moved into a new home(Rented).The application went through quickly except some background checking done by third party which was delayed a bit.The contact person Ian Jordan helped us with all the necessary information,He is quick in replying to my emails.All in all it was a great experience with reeds rains and hope this continues for long time.
Tenant
12th Nov 2018 (6 years ago)
H Tinkler
The property I'm renting is managed by Reeds Rains and maintenance issues have been dealt with super fast by the friendly Amber Tildesley, very happy.
Tenant
10th Nov 2018 (6 years ago)
B Cha???
I had a very nice experience using Reeds Rains to rent out my property especially AmberI Tildesley is very helpful all the time. Whenever i have question, they reply very promptly. I m very satisfied with their service.
Landlord
8th Nov 2018 (6 years ago)
M Turner
I am the Landlord of an Apartment tenanted by Reedsrains found tenant in the Salford Quay area I find the Property Manager very easy to get hold of whether by phone or email and if the line to their extension is engaged they almost always call me back within a couple of hours and 99% of the problem is rectified within the phone call or I have the answer to the solution 90% score for the Property Manager and Reedsrains.
I look forward to many more years of there professional guidance.
Landlord
7th Nov 2018 (6 years ago)
N Gowns
I have been very happy with the service received from Reed Rains in particular from Amber Tildesley. We have had a very smooth customer journey from renting a property to notifying the estate agents with any maintenance work that needed doing (which was always completed swiftly). Overall great estate agents to rent with.
Tenant
7th Nov 2018 (6 years ago)
M Molyneux
Very efficient service, can do attitude, much appreciated
7th Nov 2018 (6 years ago)
K Searle
After a nightmare of house hunting, Charlotte and the Rees Rains team really helped us find the perfect house. Fast service, friendly staff, quick and easy, and really understanding. I look forward to continuing the service in the future!!
6th Nov 2018 (6 years ago)
S duggal
Sofia Shabaz - was our mortgage advisor and was very proactive in helping us throughout. Great service and very helpful through the process of buying our new home. Sofia deserves allot of credit for going the extra mile for helping us with the process.
Buyer
6th Nov 2018 (6 years ago)
Z Whittle
Have had my property with reeds rains for several years now. Ian and Charlotte in the office at Salford quays can never do enough to help. They have always been great at communication and I trust them to find me the right tennents. Can recommend!
Landlord
25th Oct 2018 (6 years ago)
S Zulian
Very professional staff. The customer service is really good.
25th Oct 2018 (6 years ago)
A Anil
Recently became a tenant with Reeds Rain Salford Quays city living, customer service is excellent, Property was shown around by Charlotte, she was great and made sure all process go hassle-free, clear communication and prompt responses which I haven’t encountered with my previous two letting agencies.
Highly recommended!
- Ani
Tenant
18th Oct 2018 (6 years ago)
M Novakova
Highly recommended! I am renting the house through Reeds Rains and I could not be more satisfied. When I had an issue with water leak and could not contact landlord directly, they have send their contractor within hours. Completely free.
Any time I needed something, I got a reply asap and everything was quickly sorted.
In the last couple of weeks, I was dealing with the contract renewal and I was not sure about some things. Amber was helping me all way long and provided all the information I needed to make a decision. Not only she helped me to find the best solution for me, but she was also really friendly and understanding. Which is something you don't always get when dealing with similar companies.
Thank you Amber!
Tenant
5th Oct 2018 (6 years ago)
A Spence
The Salford Quays team are always very friendly and extremely helpful with any issues i have and deal with them promptly. Especially my property manager Amber Tildesley
Landlord
28th Sep 2018 (6 years ago)
E worthington
Laura at Reeds Rains, Salford Quays helped me through a VERY difficult sale (took nearly 2 years to complete). She was always willing to help through-out the process and was readily available whenever there were any issues.
Seller
26th Sep 2018 (6 years ago)
R Castillo
Good agency, very nice workers they resolve problems fast and always with a smile.
11th Sep 2018 (6 years ago)
S Reilly
Great service as always having used Reeds Rains for a number years
3rd Sep 2018 (6 years ago)
K McDonald
The Salford quays office have made my move so easy, with the help of Ian and Charlotte made the process smooth and got the keys to my new flat!
Tenant
31st Aug 2018 (6 years ago)
S Gill
10/10. My property purchase was being dealt with by Laura, up in Manchester. Brilliant Service. She was always there when i needed something, and such a lovely and bubbly person. Highly recommend. Do not use any other agency except Reeds Rains if you are up in Manchester - their service is incomparable.
Buyer
31st Aug 2018 (6 years ago)
S Parodi
We really appreciated our viewing of a property with Reeds Rains due to Nicole's excellent customer service and patience in answering all of our questions.
14th Aug 2018 (6 years ago)
A Andreea
I use the letting agency since I moved in the property, this is my second year with them. I am very pleased! they respond very fast to my request, they have strong values and respect for the clients!
Tenant
14th Aug 2018 (6 years ago)
H Ibrahim
Great experience with the team, particularly Amber and Ian. Very flexible, understanding and helpful. Much appreciated.
10th Aug 2018 (6 years ago)
R Adamson
Fantastic service, Ian really helped me through the application process. the staff are always warm and welcoming.
30th Jul 2018 (6 years ago)
S Naeem
Its been a great experience with reeds rains. Amber my property manager has been friendly and polite she has provided an extremely professional and efficient service. She has always reponded to every query and is very easy to get hold of when need to talk to her. It is without any hesitation at all that I would recommend rains reeds to anyone seeking property rental or management services.
30th Jul 2018 (6 years ago)
M Smythe
Great experience with the Salford Quays team. Always on hand to help with any maintenance or general tenant issues and queries and fantastic service especially from our property manager Amber. Highly recommend - the best letting agent we have rented through by far!
Tenant
27th Jul 2018 (6 years ago)
K Hanifan
No problems dealing with the Reeds rains Salford Quays branch - my property manager Amber in particular was really helpful and quick to contact whenever I had any problems - dead friendly to.
Landlord
23rd Jul 2018 (6 years ago)
G Mandango
Recently became a tenant for this letting agent had one or two issues when I moved in but Amber had these sorted in no time. Would thoroughly recommend them made the move in issues disappear.
Tenant
23rd Jul 2018 (6 years ago)
M campbell
Used the tenant find service. I would highly recommend and use the service again. Good communication and great service
Landlord
28th Jun 2018 (6 years ago)
A John
Incredible service from Amber! Always had difficulty dealing with my letting agencies in the past, but Amber is friendly, helpful and very reliable.
Landlord
11th Jun 2018 (7 years ago)
Y Ng
I have recently viewing property through Reeds Rains Salford Quays through both Laura and Ali, they provided an excellence and outstanding service.I had faced on so many difficult problems and issues during the viewing property as I am staying out of UK. Consistently helpful and efficient , they were always quick to respond to any queries in order to make deal gone smoother. I would highly recommend them as your properties adviser for buy / sell property .
7th Jun 2018 (7 years ago)
M wong
I have been with Reeds Rain for a couple of years now as Landlord and sold a few property with them in the past 2 years, all the staff there are very helpful but 2 oustanding individuals Amber Tildesley who managing my property and Laura Croft who is selling it, what can I say, I dont really know what to do with out you ladies, thank you and much appreciated.
Seller
1st Jun 2018 (7 years ago)
M Sous
My Experience with Reeds Rains has been exceptional. and I would like to thank in particular Amber Tildesley , who has provided a remarkable customer service and assistance. And I would surely endorse Amber and her team to all my colleagues who will be looking for a rental property.
Tenant
30th May 2018 (7 years ago)
P Doran
Excellent, professional service from Ian - pleasure to deal with!
24th May 2018 (7 years ago)
M bonilla
It's a pleasure work with this agency. Amber provide the best costumer service. Thanks
14th May 2018 (7 years ago)
S Shardlow
As a landlord I have found Reeds Rains to provide excellent service over a number of years. Ian, the lettings manager has provided very helpful advice and guidance.
Landlord
12th May 2018 (7 years ago)
Louise
Ian and his team have been extremely helpful. Ian quickly responds to queries and the customer service stands out far beyond the competitors. I would definitely recommend Ian and his team of you are looking for a rental property in the area.
Tenant
30th Apr 2018 (7 years ago)
D Gandy
Ian at the Salford Quays office has been fantastic in showing us around the property, contacting the landlord when required and generally efficient in the moving process. Would definitely recommend!
Tenant
30th Apr 2018 (7 years ago)
A alex
We using Reeds Rains Quays as a letting agent for two years and we just renew our contract for the next two more years we are glad and happy so far as staff it’s always friendly and helpful in any situation if needed we recently dealt with Amber and she was exactly what anyone would expect from a letting agent and that’s top draw
Tks
Landlord
26th Apr 2018 (7 years ago)
D smith
I have recently sold my property through Reeds Rains Salford Quays and both Laura and Amber, through the course of managing my property and selling it, provided an outstanding service. Consistently helpful and efficient (unlike many estate agents I have dealt with) they were always quick to respond to any queries. We ended up getting a great price for my property too which couldn't have gone smoother. I would highly recommend them!
Seller
23rd Apr 2018 (7 years ago)
S Chen
Great service and helpful staff! Laura helped me a lot and gave me a deep impression!
18th Apr 2018 (7 years ago)
C Dixon
An excellent service from Reeds Rains, Salford Quays and particularly Laura who worked promptly and efficiently with our transaction enquires throughout the process.
13th Apr 2018 (7 years ago)
H Sales
Laura at the Salford Quays branch was absolutely fantastic from start to finish. Incredibly polite and understanding, incredibly knowledgeable in her duties and made the whole experience of selling my property actually trouble and stress free:)
Highly, highly recommended!!!
Hem
Seller
15th Mar 2018 (7 years ago)
Q Wang
Many thanks to Amber Tildesley and Ian Jordan
12th Mar 2018 (7 years ago)
T Wong
Property manager Amber is helpful and attentive. I appreciate her efforts and i am counting on her this time to renew the further term tenancy.
Tenant
6th Mar 2018 (7 years ago)
C Wilkins
As a first time buyer, Laura at Reeds Rains helped me through the whole process all the way from the first viewing to picking up the keys - highly recommended!
Buyer
2nd Mar 2018 (7 years ago)
S Mistry
Helpful and friendly staff. Amber Tildesley in particular has been very helpful in dealing with any issues we have had.
1st Mar 2018 (7 years ago)
M economidou-foka
We were very pleased with Amber as she promptly responded to our request for a contractor to fix our heating problem on a Saturday.
Tenant
17th Feb 2018 (7 years ago)
J Grimes
Excellent customer service from Amber and she was extremely helpful with every step.
15th Feb 2018 (7 years ago)
M Birket
Just bought an apartment through Reeds Rains Salford Quays and received excellent customer care throughout the process. Laura was always helpful and very communicative. My opinion is that their staff are much more professional than many at other agencies in the area. Highly recommended.
Buyer
10th Feb 2018 (7 years ago)
P Crescenzi
Amber from the Salford office helped us all the time, being very responsive and efficient! Nice experience, would definitely recommend it
3rd Feb 2018 (7 years ago)
J Venes
I've been dealing for a couple a of years now with Reed Rains in Salford Quays and they're always been very professional and correct with all issues regarding my apt. Amber Tildesley has been always very helpful on handling all the issues between myself and my landlord. Highly recommend their services.
Tenant
31st Jan 2018 (7 years ago)
R Wilkinson
Myself and my partner are renting our first home together with Reeds Rains (Anchorage Quay Branch) and have received great customer service! We were shown around the apartment by Ian Jordan, who then helped us through the whole booking process and he was fantastic! Always prompt to reply to emails and very patient with my queries! I would highly recommend based upon current experience!
Tenant
31st Jan 2018 (7 years ago)
P Kotlarek
Always kind and is dealing with all the issues we have within reasonable time manner.
14th Jan 2018 (7 years ago)
P Henning
Amber has been very proactive in helping me manage issues with my property and has always kept me abreast of exactly what is going on and what choices I have. Great service!!!!
Landlord
10th Jan 2018 (7 years ago)
Y Fong
Ali is just exceptional - no ordinary property negotiator for sure! What makes him different is his professionalism (and of course his big and sincere smile). He tailors his service to his costumers, taking care of their needs whilst considering their background. His knowledge in properties around the area is very good. He is also extremely honest in providing opinions - very rare to find someone this neutral and of integrity in Estate and Letting. My experience with flat hunting was certainly made less stressful with the help of Ali. He's well deserved for a pay rise!
21st Oct 2017 (7 years ago)
M Bernareggi
As a tenant, I found the team, especially Alì and Amber (which followed and helped me at the beginning and during my tenancy respectively), professional, helpful and always available to solve the few problems. Definetely suggested.
Tenant
20th Oct 2017 (7 years ago)
Derbasko
Helpful staff
27th Sep 2017 (7 years ago)
F Ieong
Ali is so helpful and being really informative with all my questions. Patient and always check if you need any helps.
27th Sep 2017 (7 years ago)
A Omar
Fantastic team. I would like to thank Amber, Ian, Jabeen, Laura and Ali for their efforts on making my first purchase easy and efficiently managing my flat for tenancy while I am overseas. A Proactive and responsive group. I highly recommend ReedRains as a reputable agent.
Landlord
25th Sep 2017 (7 years ago)
J chadwick
Brilliant service - Ali & Emily were really helpful throughout the process and it all went so quickly and smoothly!
25th Sep 2017 (7 years ago)
A B
I recommend Reeds Rains. Amber is always very fast to find a solution to help me with the problems I can experience as a tenant.
The quality of customer service of Reeds Rains is very high.
Tenant
25th Sep 2017 (7 years ago)
E Kampanellou
As a tenant I have enjoyed using Reeds Rains. Amber has been most helpful and always available. She has successfully dealt with all my queries.
Tenant
22nd Sep 2017 (7 years ago)
E Eifan
I’m a current tenant with Reeds Rains- Salford Quays. Great management team! I was facing some problems but my agent, Ali Tariq, was very efficient that his cooperation and help made everything go smooth. Highly recommended!
Tenant
21st Sep 2017 (7 years ago)
kiellini1
Amber is always available and helpful. She is a reliable person and I feel secure she can help me if I have any problem. Nice to have that kind of support during the rent and not only at the beginning. I recommend this service!
Tenant
20th Sep 2017 (7 years ago)
C Holding
Excellent friendly service especially from Amber Tildesley and Ian Jordan.
19th Sep 2017 (7 years ago)
C Aldborough
Dealt with Ali, ian and amber mostly, been a tenant for a couple of years now. Always friendly and any problems sorted quickly.
Tenant
19th Sep 2017 (7 years ago)
R cooke
I live and work overseas, and Reed Rains manages my property with minimal fuss and a great service. Since I have been using them my property has been rented 99% of the time, and to responsible tenants. Would happily recommend Reed Rains
Landlord
19th Sep 2017 (7 years ago)
04Oshy
Brilliant service, Always happy to help with friendly staff
18th Sep 2017 (7 years ago)
R apsimon
Very friendly and helpful, would definitely use again. They would respond very quickly to any issues and relay messages to the landlord.
Tenant
18th Sep 2017 (7 years ago)
A Ford
Excellent service from Ian! Always responds to emails promptly and he has helped the moving/settling process much easier.
18th Sep 2017 (7 years ago)
R Lau
Have been dealing with the team for 10 years, always fantastic, never too much trouble to sort out the smallest problem, especially Ian Jordan, a very professional and friendly gentleman, always prompt to response my requests. He had made my life much easier. Thanks Ian!
18th Sep 2017 (7 years ago)
S XL
It seems that the company isn't very reliable. One or two weeks ago, we made an appointment with them to view our flat for letting. But at the time we confirmed, the guy from the company didn't show up at all without any explanation.
Landlord
15th May 2017 (8 years ago)
J Salsbury
Extremely happy with Reeds Rains Salford Quays helping me sell my apartment in Salford. Laura was fantastic (and very patient with me) throughout. Would absolutely recommend them in future.
Seller
3rd Apr 2017 (8 years ago)
M Patterson
Professional and very helpful - the RR team were very helpful in selling my apartment. As a remote landlord who lives down South, they did a wonderful job of helping me with all the things that had to be done locally. First class from start to finish
Landlord
24th Mar 2017 (8 years ago)
J Loh
Thank you Ali for your service. Keeping everything on track and having to wait for us even if it means after office hours. Now that's what I call an awesome customer service! Keep it up!!
20th Dec 2016 (8 years ago)
T Gypsy
Very pleased with the service provided at this agency. Pleasant and professional. Always ready to help. Secured a beautiful property from them and assisted with everything that i needed. Highly recommended. Good service from the guys here. I happened to deal with an agent named Ali. And met one more on my next visit named Ian. Keep up the good work. Steven
20th Dec 2016 (8 years ago)
M Dsouza
When I had a viewing with Ali Tariq he was very helpful and knew what he was talking about. Got me through the application process smoothly and was able to move in on the required date. I recommend Reeds Rains for anyone looking for properties. !
Tenant
12th Dec 2016 (8 years ago)
L semproni
Jan Jordan has been very helpful for helping me to find the right place and has been very efficient.
9th Dec 2016 (8 years ago)
A A
5* service ,highly recommended ,The service you have offered has been prompt, courteous, friendly and professional,straightforward and easy .all the team were good and special thanks to Mr Ali Tariq for your help .
8th Dec 2016 (8 years ago)
R Whittaker
Nothing ever got fixed, including a window that couldn't close and a heating system that didn't work AND they tried to charge us for everything wrong with the flat when we left even though we had documented every issue on arrival and reported every issue during our stay. There was a mould problem as the bathroom fan did not work, and at times they would not even respond to our calls or emails. They deferred responsibility to a landlord they and we could not contact leading to a thoroughly unacceptable living situation.
They also have refused to help us forward any mail that we have received since moving, even going so far as to remove the forwarding address we left on the kitchen fridge for future tenants.
Tenant
22nd Oct 2016 (8 years ago)
H Bowden
Ian Jordan has been spectacularly helpful in assisting me with moving into my new property. A thorough inventory was provided, any problems have been promptly dealt with and Ian went out of his way to provide fantastic service. I love my property and feel in good hands with reeds rains. This is especially reassuring after a negative experience with my previous lettings agents. Thanks Ian!
Tenant
7th Aug 2016 (8 years ago)
Y Nizamuddin
I have just successfully sold my house through Reeds Rains. I'm honestly struggling for words to say how impressed I am with the service received. Ms Laura Croft and Ms Jabeen Rashid were my contacts and helped me from day one. Both were very polite, courteous, very attentive and responsive throughout the selling process. I have moved abroad, yet they insured I was kept informed all the way through. From noting down my meter readings, to arranging removal of unwanted items by the buyer, Laura and Jabeen have been nothing but exemplary in their conduct and acted beyond the call of duty.
I'm very grateful to both of them and extremely satisfied with the service I have received. They are both credit to their firm and the management must be very proud of them.
Seller
2nd Jun 2016 (9 years ago)
F Munir
Excellent service. Laura was of immense help and provided update and support from commencement to completion. Highly recommend Reeds Rains!
31st May 2016 (9 years ago)
R Ganpatsingh
Ever since Chris McPeake has been assisting me I can say that he is very helpful and friendly. He quickly answers any questions I have and I feel like I can call on him anytime with any concerns. Keep up the good work!
27th May 2016 (9 years ago)
D Camillo
I recently moved in to the UK and my first rent was with Reed Rains. I received full support from Ian Jordan since the first visit until the sign off the paperwork. I recommend Reed Rains.
Tenant
27th May 2016 (9 years ago)
D Dedom
Great effort to accommodate. Ian Jordan has been very helpful and always available. Reassuring and professional service.
26th May 2016 (9 years ago)
T carter
I recently Moved into a rented property on salford quays. As a first time renter I was apprehensive about a few things but Ian Jordan showed me round the flat and was very informative and supportive throughout, quickly identifying that I would require some additional explanation on some points making for an easier process. Jabeen was infomative with the paperwork making sure all points were covered and me and my partner were comfortable with all the documentation giving time to ask questions and read thoroughly. Chris McPeake has been looking after us with maintenance and general issues and has responded in a timely fashion with any issues at the flat meaning issues or queries are quickly resolved. Great service from the whole team!
Tenant
25th May 2016 (9 years ago)
A Johnson
I am a landlord and am pleased with the service Reeds Rains provide for purchasing and lettings. The Lettings Manager, Ian Jordan, has been particularly helpful. We do not live in the area and Ian has always been very ready to help which has proved very useful indeed. The check-in reports provided by Reed Rains are also very detailed and comprehensive.
Landlord
24th May 2016 (9 years ago)
C Knope
As a first time buyer, i found Reeds Rains extremely accommodating throughout the whole process. Estate agent Jabeen was always extremely helpful and friendly at all times, helping to answer any questions or concerns that i had. Even when Jabeen was out of the office my queries were always picked up by her colleague Laura, which i found very reassuring. I would go with Reeds Rains again - the estate agent part of the buying process was definitely the most stress free as a result of Jabeen's brilliant customer service. Thank you!
Buyer
27th Apr 2016 (9 years ago)
L Pierce
Absolutely fantastic service , only had our property on for 2 weeks and sold , constantly kept up to date with progress we would like to thank Laura Croft she was amazing and all at Reeds Rains will definitely recommend yous to family and friends mark and lorraine Nesbitt
Seller
22nd Apr 2016 (9 years ago)
D Man
Dealt with the office for the sale of my property and they provided a great service from start to finish. They explained how they complete their marketing and held our hand throughout.
We had some delays which they were aware of and explained what we needed to do.
I would definitely recommend them or use them again. They seem to sell more in the area than anyone else and I can see why.
Seller
2nd Mar 2016 (9 years ago)
Performance stats
- % of asking price
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Average sale time
- We cannot show these stats publicly. To view these, you'll need to create an account.
- Fee
- We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance
Listings by number of bedrooms
Listings by postcode
Number of listings
Listing market share
Activity
All
New
Price change
Removed/Sold
More agents nearby
LandThings 0.00 mi away
AIHOMES LIMITED - Salford 0.00 mi away
X1 Lettings - Salford 0.22 mi away
Quay Property - Salford 0.33 mi away
Ying Wah Property - Manchester 0.37 mi away
Beyond Residential - Salford Quays 0.44 mi away- Beyond Residential 0.44 mi away
Mr Investa Ltd - Salford 0.47 mi away
Sold properties
Property listings are matched to data from the Land Registry by our clever algorithm. Clever as it may be, it isn't always right, especially if a property was listed by multiple agents. The asking price is the original listing price, NOT the final listing price.
Data produced by Land Registry © Crown copyright 2022.
Is Reeds Rains - Salford Quays the best agent for you?
Compare them with other local agents
Free
Data-driven
No obligation
Related posts
- Reeds Rains - Salford Quays
The Estate Agent comparison site
Our company
Get in touch
020 3608 6556
Our lines are closed
We are a company registered in England & Wales, company number 09428979.
Copyright © 2025 GetAgent Limited