I had a horrible experience with Wrights of Hatfield. As an oversea landlord they made my life miserable.
1. Response was always SLOW, I need to follow-up multiple times. If they get back to you in 3 days consider yourself lucky.
2. They liked to replace a lot of things, for example, they suggested that the curtain needs to be replaced and quoted me £650 pound. I found a handy man who did it for £150 including materials.
3. The tenants left the flat in a disaster status (see photos), when Wrights supposed to perform status check on a frequent basis.
3. They let my flat sit there empty for months, kept telling me on one was interested. I switched to Strats, they got me a tenant within a week.
I am very impressed with Ronan, James and David. They have made the stresses of buying a flat bearable and as stress free as possible! I highly recommend them!
The team here are brilliant. Professional, knowledgeable, friendly, thorough and prompt. They got he extra mile to help and I honestly would not use another agent in the area now as they just do not compare in terms of service, price and value for money. They actually care about selling your home and do the best by you. Their local knowledge is brilliant. A special mention for Natalie who is just outstanding!!
Terrible customer service. The staff acted like we hadn't told them our scenario, when we clearly had explained to the staff members 3 times. A company called Wrights can't even get customer service "right".
Professional, Friendly and Efficient
I could not recommend Wrights WGC enough. I have just purchased my first flat with them and they have been fantastic throughout the entire sale. As a first-time buyer and new to the house hunting process, I received continuous support and updates throughout the entire purchase. The estate agent, Harry Voss, who dealt with my case has been extremely helpful and professional. He always ensured that any questions I had were answered correctly, was highly involved throughout the purchase and kept me updated at all times. Thank-you Harry. I would highly recommend Wrights to anyone looking to buy in the area.
Miss K Nelson
Welwyn Garden City Branch
Excellent people working in there , very helpful and kind!
Wrights Estate is my favourite agency ??????????.
Thank you for making our dreams come true!