V Sarpengue
Pure scammers, never again. Posting and showing properties from other agencies, when you call immediately after posting they say its fully booked... Read more
22nd Feb 2024 (11 mo. ago)
K P
Think twice before letting your property out with this agent, they are absolutely useless. They have no communication between each other and also the tenants they find, they do not do enough research on. When there's an issue, they will pass the buck to one another. Paid a full management fee but felt like i was the person managing. I'm finally glad that i've got rid of them, don't even put yourself through it. I won't mention any names but i'm sure the people that are reading this, know who they are!... Read more
Landlord
7th Aug 2023 (1 year ago)
A sfaraiac
Worst estate agency I ever meet! We moved out of the house almost 6 weeks ago, on 14 June 2022 and they still refuse to refund us the deposit money, making all sort of false claims that the grass was not trimmed in the garden-even if we do have proof that we trimmed when we left and have the initial inventory pictures to prove , that the curtains were not fitted on the tracks, that we broke the shed locks even though the shed never had any functional locks.... When we call them for the deposit money they say that we have to talk to DPS , but they don't respond to the claims on DPS website. They claim that they are impartial but clearly that took the landlord's side as the landlord has another 8 houses rented by this agency so they obviously don't want to lose this landlord so they try to keep our deposit money for the landlord. It's a shame that an estate agency plays this dirty after we have lived in the same house for 5 years and not even one day delayed with the monthly payments!!! So tenants must be aware of this agency!... Read more
26th Jul 2022 (2 years ago)
D Mouskovias
Shocking… Wrights have left a fire alarm going off in one of their vacant apartments for 3 days. This is having an impact on neighbours who are unable to sleep with the echoing noise. I have contacted wrights on numerous occasions who have shown no care towards neighbours and still are yet to rectify the issue. Another night sleeping on the sofa….... Read more
23rd May 2022 (2 years ago)
A Vrata
14 years of renting and this is by far the worst Estate agent I ever had. Charging nearly all my deposit money in the name of cleaning for a one bed flat built in '66.
Update: After 4 months of fighting for my deposit money I have managed to recover most of my money. Trust shall prevail. Truth always wins... Read more
Tenant
8th Sep 2021 (3 years ago)
The worst agents I have ever encountered in my 16 years of letting and buying history. Never fixed the problem I have reported during my tenancy and at the end of tenancy footing the bill on me. Truly deplorable. No work ethics.... Read more
Tenant
8th Sep 2021 (3 years ago)
I Iwona
Be careful when you move out, they'll find a way to do an additional cleaning/to get it ready for the next tenant/ at your cost!!!!! Disgusting and worse agency I ever been with!!!!... Read more
Tenant
14th Jul 2021 (3 years ago)
S Curtis
They are all so helpful... Read more
21st Sep 2020 (4 years ago)
K Darkwa
Very happy with the standard of service I received! Professional, knowledgeable, friendly staff who made the process of selling my mum’s house quick & hassle free. Would definitely recommend Wrights to anyone ????... Read more
Seller
14th Aug 2020 (4 years ago)
Y Lewis
The team here are brilliant. Professional, knowledgeable, friendly, thorough and prompt. They got he extra mile to help and I honestly would not use another agent in the area now as they just do not compare in terms of service, price and value for money. They actually care about selling your home and do the best by you. Their local knowledge is brilliant. A special mention for Natalie who is just outstanding!!... Read more
Seller
19th Jul 2020 (4 years ago)
R Smith
Terrible customer service. The staff acted like we hadn't told them our scenario, when we clearly had explained to the staff members 3 times. A company called Wrights can't even get customer service "right".... Read more
13th Feb 2020 (4 years ago)
K Taylor
I should like to say a big "Thank you" to the whole team at Wrights, Stevenage, following the sale of my parents’ former home. Their guidance and support during what has been a fairly stressful period has been exemplary, from the initial valuation, and the quality of their marketing material, through multiple viewings (always providing timely feedback) to securing an early full-price offer. Thereafter they continued to monitor progress of the legal formalities, keeping communication channels open at all times. Going one step further, appreciating my geographical distance from the actual property, the Wrights team undertook regular checking of the house to provide me with reassurance – something which was very much appreciated.
I would not wish to single out particular individuals, a sentiment I am sure they would echo, given that they operate seamlessly as a professional team. Each and every one of them is a credit to the company. They know their stuff, they get results and they are jolly nice people to deal with – Well done all at Wrights, Stevenage!... Read more
Seller
4th Feb 2020 (4 years ago)
G Cooke
Thank you to Wrights Stevenage! We recently sold my flat, and from the very first conversation with Wrights, all the way through to completion yesterday, Wrights were excellent. All the staff were very friendly and helpful, and nothing was too much trouble for them. Linzi managed to get us full asking price after only one viewing, which is incredible! The vendor we were buying from up the chain was very demanding, wanting a short turn around and Megan, Linzi and Natalie were all fantastic in chasing my buyer and his solicitor for things, communicating with our vendor and keeping the process moving. For this we are very grateful. I would have no hesitations in recommending Wrights to people looking to move in or around Stevenage. Thank you, Graham and Claire... Read more
Seller
29th Jan 2020 (4 years ago)
D Negru
After a week of house searching we met the sales manager at Wrights in Stevenage, Linzi, during the first days of September. One month later we got they keys to our home. Needless to say we are extremely happy with her service. She listened, gave amazing advice and kept her word. We cannot recommend this agency enough if you want to buy in Stevenage!... Read more
Buyer
11th Jan 2020 (5 years ago)
M Gould
Thanks to all at Wrights very professional at all times. We’re still looking and will definitely keep our eye on the Wrights website for new properties in our search.
Well done LINZI!... Read more
14th Nov 2019 (5 years ago)
I Blaston
Excellent - really supported everyone from start to finish. Great communication and kept all parties' solicitors on their toes. Would definitely recommend.... Read more
12th Nov 2019 (5 years ago)
K Doolan
Great food and atmosphere... Read more
6th Oct 2019 (5 years ago)
C Library
Awful!!! We hand the keys back early to help them to get new tenants in and the property didn’t get checked for over three weeks and they are trying to over charge us for dust and debris!!!... Read more
Tenant
21st Aug 2019 (5 years ago)
Amazing helpful staff all the way through the process. Found the perfect buyer within days. Kept me informed and up to date with what was happening. Extremely kind and patient. They really do go out of their way on all fronts. Very reasonable cost. Cannot recommend them enough... Read more
Seller
31st Jul 2019 (5 years ago)
They are the best! I recommend!... Read more
Buyer
13th Jun 2019 (5 years ago)
R Pinto
Wasn’t expecting banter from them. Legends at their job too????????... Read more
12th Jun 2019 (5 years ago)
R Emms
The best in Stevenage. By far.... Read more
17th Jan 2019 (6 years ago)
P humphrey
Very helpful... Read more
14th Jan 2019 (6 years ago)
S taylor
Excellent communications, excellent service and excellent advice. Linzi and all of her team were on the ball from start to finish; quickly finding the right buyer and then driving the sale through to completion. It was great to deal with such a proactive team.... Read more
Seller
17th Sep 2018 (6 years ago)
D Colvill
Thank you Linzi and the team for all your help selling my house, excellent communication and support throughout the whole process.... Read more
Seller
29th Jul 2018 (6 years ago)
E Hone
Natalie and the team at Wrights are an absolute pleasure to deal with, extremely polite and so very helpful, nothing is too much trouble. Wrights very kindly provided sponsorship for our Summer Fair, they attended on the day to give out balloons and Bruce the Bear came along for the outing too, which the children (and staff) were thrilled with.
On a personal note, I'd have no hesitation in approaching Wrights to purchase/sell a property, I'd have every confidence in them providing a fantastic service.... Read more
10th Jul 2018 (6 years ago)
R McBride
As first time buyers, we didn't really know what we were doing and Sam helped us every step of the way. We went back numerous times even after our offer had been accepted and it never felt like we were taking up anyone's time. If Sam wasn't in, everyone else in the office were more than helpful. I would recommend Wrights to everyone!... Read more
Buyer
4th Jul 2018 (6 years ago)
G Coleman
Giving 5 Stars without hesitation! Best estate agent I’ve ever dealt with.... Read more
27th Jun 2018 (6 years ago)
M Emily
Very friendly staff and a very quick sale. They handled the expectations of a very demanding buyer well and kept everything moving to a tight schedule. Would use them again.... Read more
Seller
3rd Apr 2018 (6 years ago)
F Piner
Amazing support and advice in the early stages to find the perfectly matched buyer for our bespoke self build.
Always someone there to advise thanks to team Jerry, Linzi and Joanne.
Nothing too much trouble. Jerry checked on progress and rescued fence panels after a storm. Linzi there to keep you calm as exchange date agreed. David got the glory appearing on Homes under the Hammer. Property under offer before it was finished . These guys really know the Wright stuff! Thanks Wrights will use you again!... Read more
Seller
13th Jun 2017 (7 years ago)
R Woods
Excellent service over a two year period. Miles better than previous experiences of other agencies in the past.... Read more
7th Jun 2017 (7 years ago)
K Reece
Professional, friendly, quick. Have been renting from them for 3 years and always happy with the service provided. The staff are lovely too.... Read more
Tenant
25th Apr 2017 (7 years ago)
I Justo
Well what can I say. I bought a property through Wrights last year and I have just sold a property through them this week. Outstanding service, very punctual, always willing to go the extra mile for me. I would Highly recommend Wrights Of Stevenage . They sold my house with in a few days and had 2 offers on the 1st 2 appointments. Dont get suckered into Estate agents trying to charge you for professional pictures.
Wrights included this and I was very happy with the way the photos showed my house. I was also very happy with the description they wrote on my property . Thank you Linzi, Gerry and Joanne. I will be recomending you to everyone... Read more
Seller
10th Apr 2017 (7 years ago)
K Hacker
Beware of this estate agent.
Beyond appalling customer service, poor communication and processes.
Avoid at all costs.... Read more
15th Jun 2016 (8 years ago)