Beyond useless! Poor communication throughout the lettings process and just abysmal at finding suitable and reliable tenants. The main priority would appear to get anyone in, regardless how their references stack up, and get you on their books. I've now last eight months rent (and counting) due to their ineptitude in sourcing tenants who can actually pay. On top of this, they're an absolute nightmare to deal with and I've been pushed around from pillar to post on just about everything. The only time they are quick off the mark is when they can bill you for something and presumably take their cut. Avoid.
18 days ago