I've been renting out a flat in London under Domus Nova for the past few years.
During my time I've had the pleasure of dealing with Tabitha Rendle, who is hands down the best agent I've dealt with as she's friendly and incredibly efficient. I generally feel with estate agents I'm being irritating bringing up any issues but no issue is too big or small with Tabitha, and it would never stay an issue for long under her watch. If I could move her to manage the next property I rent, I would! I would definitely give 5/5 stars here.
On the other hand, I did have some issues (with the agency, not with Tabitha) when originally moving in and replacing a single tenant of a two person household. While I recognise it is slightly more complex with tenancy agreements, I feel it could have been smoother, and I was given the ultimatum that I need to take responsibility for the previous tenant's damages despite not having any relationship with her. It is for this reason I'm giving my review 4 stars.
5 weeks ago